I have a reseller account and one of my customers overloads server. How do hosting providers act in such situations? Will only this customer or all customers within my reseller package be suspended in this case?
Did a google search and found a similar post on here so I figured I'd let everyone know my story.
I have been a client of Lunarpages for more than 5 years I believe. Always paid up, never had a problem. I transferred to them after my old host Burlee shutdown my account with no prior warning because I had lost my credit card and had a new one. Couldn't get any of my files back either.
So at the beginning of May I get an email that some scripts are exploited. I have support shutdown all the scripts and similar scripts until I get a chance to look at them. I run my own company and am a really busy right now.
I then get an email saying we have permanently suspended your account. Support is useless and billing just transfers me to support.
I cannot login to FTP to fix the problems or lunarpages CPanel either.
Does anyone know who I can talk to about this? If they would have just suspended my account until I could login to fix the problems I would not be upset. Now they want to cancel my service.
Oh - and even though my account is "permanently suspended" I have got two renewal notices for my account!
A client's server's password was guessed, and the hacker conveniently uninstalled perl. I can't seem to get perl reinstalled. Any ideas on how this would be done? RPM, TAR's and YUM don't work, as they require perl!
i want removed all ip that are in firewall rules in csf/cpanel Chain SPAMHAUS (1 references) num pkts bytes target prot opt in out source destination 1 0 0 DROP all -- * * 91.146.64.0/18 0.0.0.0/0 2 0 0 DROP all -- * * 91.146.112.0/20 0.0.0.0/0 3 0 0 DROP all -- * * 89.35.0.0/23 0.0.0.0/0 4 0 0 DROP all -- * * 89.32.203.0/24 0.0.0.0/0 5 0 0 DROP all -- * * 89.233.64.0/18 0.0.0.0/0 6 0 0 DROP all -- * * 89.208.122.0/23 0.0.0.0/0 7 0 0 DROP all -- * * 89.187.192.0/19 0.0.0.0/0 8 0 0 DROP all -- * * 89.145.128.0/20 0.0.0.0/0 9 0 0 DROP all -- * * 88.206.80.0/20 0.0.0.0/0 10 0 0 DROP all -- * * 88.206.8.0/21 0.0.0.0/0 11 0 0 DROP all -- * * 88.206.64.0/20 0.0.0.0/0 12 0 0 DROP all -- * * 88.206.0.0/17 0.0.0.0/0 13 0 0 DROP all -- * * 88.206.0.0/21 0.0.0.0/0 14 0 0 DROP all -- * * 86.59.160.0/19 0.0.0.0/0 15 0 0 DROP all -- * * 86.59.128.0/17 0.0.0.0/0 16 0 0 DROP all -- * * 86.111.128.0/19 0.0.0.0/0 17 0 0 DROP all -- * * 86.105.230.0/24 0.0.0.0/0 18 539 37022 DROP all -- * * 85.255.112.0/20 0.0.0.0/0 19 0 0 DROP all -- * * 83.223.240.0/22 0.0.0.0/0 20 0 0 DROP all -- * * 83.223.224.0/19 0.0.0.0/0 21 0 0 DROP all -- * * 81.95.144.0/20 0.0.0.0/0 22 0 0 DROP all -- * * 81.29.240.0/20 0.0.0.0/0 23 0 0 DROP all -- * * 81.17.16.0/20 0.0.0.0/0 24 0 0 DROP all -- * * 78.95.128.0/20 0.0.0.0/0 25 0 0 DROP all -- * * 72.21.128.0/20 0.0.0.0/0 26 0 0 DROP all -- * * 69.8.176.0/20 0.0.0.0/0 27 393 27185 DROP all -- * * 69.50.160.0/19 0.0.0.0/0 28 0 0 DROP all -- * * 69.50.16.0/20 0.0.0.0/0 29 0 0 DROP all -- * * 66.55.160.0/19 0.0.0.0/0 30 0 0 DROP all -- * * 66.37.112.0/20 0.0.0.0/0 31 0 0 DROP all -- * * 66.185.112.0/20 0.0.0.0/0 32 0 0 DROP all -- * * 66.102.32.0/20 0.0.0.0/0 33 0 0 DROP all -- * * 65.255.32.0/20 0.0.0.0/0 34 0 0 DROP all -- * * 64.28.176.0/20 0.0.0.0/0 35 0 0 DROP all -- * * 64.255.128.0/19 0.0.0.0/0 36 0 0 DROP all -- * * 63.246.32.0/20 0.0.0.0/0 37 0 0 DROP all -- * * 58.83.0.0/22 0.0.0.0/0 38 0 0 DROP all -- * * 58.65.238.0/23 0.0.0.0/0 39 0 0 DROP all -- * * 58.65.232.0/21 0.0.0.0/0 40 0 0 DROP all -- * * 217.69.112.0/20 0.0.0.0/0
I accidently added a new domain to another domains webspace instead of a separate one. I removed the domain and readded it correctly.Ever since then the nightly web_statistics_executor.exe gives me the error
The system cannot find the path specified. (Error code 3) at Open file 'D:Inetpubvhostsdomain.co.uk. pleskstatisticsdomain2.co. ukwebstatCopy AWStats.lock'....
Any domain using a SSL certificate is switched to the default certificate after each Plesk update?This is starting to get annoying and we are disabling automatic updates due to this error...
in order to have a Horde admin email we open /etc/psa-webmail/horde/horde/conf.php
and change $conf['auth']['admins'] = array(); into $conf['auth']['admins'] = array('emailaddress@xyz.com');
Works fine. This change than reverses itself after every Plesk update incl micro updates. Are we editing the right file / is there an underlying one we should edit instead? Cannot find a setting in Plesk itself to configure a Horde admin email.
I purchased a Host license.Major customers in China. There is a facebook link in the panel.But China does not allow access facebook. This leads to a very slow access speed! Can I remove this link? If so, how to remove?
Can I connect to it using VPN or other client application as Desktop? or only Shell? and if I want to setup on it ftp client like FileZella to get my files from the previous host directly what should I do?
I know the wget command but I think it for a single file and of course can't get php files so I think in ftp client application.
I'm having a problem connecting to SSH/Shell on my server. I get the Login Prompt, but when i enter the User/Pass i just get "SSH-2.0-OpenSSH_3.6.1p2", everything under that is blank.
I've restarted the SSH Server and made sure the account i was using was set to use Normal Shell (not jailed). What could be the problem?
I've purchased a NL Master reseller (about to purchase one in the US) and then a small VPS to see what more I could do, after transferring my site over to the VPS from the NL server I thought I'd come up with the idea with selling master reseller accounts, (both from NL and US master reseller services) the reason I came up with is because the VPS isn't to large to really do anything but seems perfect to keep a database, payment portal, WHMCS, my site, and hopefully all of my client information. What i want to do is somehow connect all 3 together so that when i do create a new client in LxAdmin I can select witch server I want to create it on and what package/permissions and what not, all from the VPS.
Example: LxAdmin -> create client -> fills out form basically similar that to the one in WHM
Resellers/VPS run CentOS Linux WHM: 11.24.2 cPanel: 11.24.4-R35075 CENTOS 5.2 i686 virtuozzo
So basic question, is all this possible ? this including domains/email/ftp/ect.
We are currently having a server with serverloft and as we are in the trial phase have just a few trial websites hosted on it. Now since today we have a curious issue on one of our website
It is not being accessible via a particular network of computers even though till yesterday this network of computers was able to connect to the website.
The website is working fine from all other computers and networks that we are trying to access it from. Now my question is how is this possible. The DNS is configured correctly as the website is being accessed by other networks and has been hosted on this server for quite some time
Also this same network of computers was able to access this website until a few hours ago No changes have been made to any IP firewall or any other server settings at our end.
When we run a tracert from this network it says Unable to resolve target system name I dont know if the blame lies with the ISP as till yesterday this network was able to access everything fine
I have a hosting company and maybe for my level this is a stupid question. Well i have a server that have full up to 70%.
I order a new server,but how i will connect it with the first server which my company domain is there?
For example,clients which will go to server 2,and change the dns of their domains to ns1.mycompany.com and ns2.mycompany.com(which host in the 1 server)how will running up? what i must do?
May i have to register ns3.mycompany.com and ns4.mycompany.com with the ips of the new server?
When traffic to my website gets heavy, connecting to the server really slows down. But, when connected, the site loads very fast and smooth. So why does it take like 4-12 seconds to connect to my server when traffic is heavy, and once connected it runs fast and smooth? I run Apache 2.2.3 on Debian 4. HostnameLookups is set to OFF. I have turned off all of the modules that I don't need, too. It also has MySQL 5.0 installed and is being used.
I have two servers (one for apache and one for SQL) where both are in the same DC. I looked at the BW graph and saw that the SQL server has pulled approx 4TB BW on the internet the last 30 days.
Since both are in the same DC, it would be better to run it via the network since it has free lan traffic compared to wasting a lot of "internet BW".
I'm currently using sqlservername.domain.com in the SQL connection string, but when I tried with the IP, the php script stalls for 30 seconds and then reports: "Can't connect to MySQL server on 'hostname' (4)".
Could this be a iptables issue? I also tried to add the apache IP in the "Additional MySQL Access Hosts" from cPanel, but that didn't help much.
Servers: Apache - 10.1.0.xxx SQL - 10.1.1.xxx
If I'm not mistaken, if the subnet isn't set to 255.255.255.0, both servers should be within range.
i have a mysql databse on 1 server hosted by a company and i want to connect to that databse from a website hosted on another server by another company.
i have chnaged my php connect script from 'localhost' to the ip of the name server on port 3306, i know this isnt right..
how do i find the ip of my website and port of the db?
I have a dedicated server and a domain I bought from godaddy. The dedicated server currently runs from an IP. So if I were to visit 79.xxx.xxx.xxx/whm, I would be able to access WHM. However, how do I change the IP to go to a domain? So when I go to the domain xxxxx.com/whm I go to the server's whm, and so that I can use the domain to host my site.