I'm running cPanel on my server and I use cPanel's EasyApache3 to install Apache and PHP with GD support. When cPanel compiles PHP with GD support, it doesn't compile it with JIS-mapped Japanese Font Support. One of my clients is requesting this to be installed on our servers.
How would I do this? Can I enable this after compiling? Do I have to modify certain files to make sure cPanel compiles GD properly?
We been working on building a Japanese site for some time now. We finally finished off and are in the testing stage. Through out the development of the site we've been having trouble with way that Japanese characters display in our auto emails. The problem is, neither us nor programming we team work with are Japanese. And there is very little to no information about this in English.
We've had issues where.
garbled text show up in one or two fields of an email (title/subject/body) but displays fine in others.
garbled text show up in one email account type (yahoo) and not in another (gmail).
Recently one point which really puzzled us, is that we have some auto emails (specific emails from our system to our users relating to topic) that show up fine in all email account types. Yet some emails generated for the same system with basically the same mix of character types have errors. Could this be and error on our part in the incorrect implementation of a coding method that has worked before?
is it possible to configure so, that it would be possible to receive only in Latin and Cyrillica written mails? No Chinese, Japanese, etc. characters, I mean.
I had one of those issues that takes hours on a Saturday night/Sunday morning (of course!) while your eyes blur, hair gets pulled out, snippets of code and 'fixes' are scattered all over various desktops. No amount of examining configurations, comparing set ups, searching the web, checking forums, and generally getting so overheated that your brains are running out of your ears was resolving anything.
Basically, I was brain dead.
I opened a support ticket with cPanel and, later, was asked for my feedback, which I provided. I enclose a copy of that feedback here, in it's entirety ...
I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer Overall support satisfaction - any other comments
I've been with Hivelocity for 2 years. Occasionally we have problems, but it works. Their support staff can do very simple things relatively fast, however if you have some serious problems, e.g. failed disk and need to be replaced and do restoration from backup, it will be hell!
They will NOT do what asked in Reload Request, delayed answer to chat, no answer to tickets for many hours.
So far I'm very disappointed of Hivelocity support.
how common is it in the VPS industry to do custom installs/configurations/updates on request. For example, I don't know how to configure qmail and I will want someone to do this for me. Does this kind of service exist? Is it a standard to be expected or is it fee-based thing?
Im used DirectAdmin on my primary linux server, i need to IMAP support in php.ini for resolve my ticket import system in "WHMCS" But i dont know how can enable it on DirectAdmin.
Can you help me?
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Do you personaly think that some companys don't answer right on support tickets or don't think the right way, (like dont care) when answering a support ticket in there billing system or support system then with the client comes on a forum such as WHT and posts what happens the provider comes and helps the client much more then he would of or had in the support tickets. I see many people come on wht and bring there problems they have with there provide, Im not saying this is a bad thing to do im just trying to show every else how i see it as that the hosts don;t care about there clients but when something goes public the hosting provider trys more to fix it...
Could it be that he or she dsnt want to lose customers thats the way i think it.
GeekStorage's support is awesome. They usually answer within 10 minutes and so far (only been with them for 2 weeks!) they have solved every issue perfectly.
The quality of their support and their attention to detail is the best I have seen in the past 5 years.
I was at a crossroads on my server running php 4x and needed to be able to run 5 and allow the sites using 4 to still run it. I read about how to do it but would of totally screwed it up.
LW support came to the rescue, installed both the 4 and 5 and now I can select the php version to run from the accounts cpanel.
Took a while to work through it but it's up and running and I'm a happy camper.
That's why I've had my server with them going on 3 years now.
I want to buy a hosting service with following feature
1 SSH
2 SSL
3 Rsync
4 SVN
5 Wordpress, Drupal support ( plan to run multiple wordpress and drupal site in this hosting plan)
6 multiple domain name support in one hosting plan
7 a lot of bandwith
8 great customer support, and low down time
I do some research and have a chat with justhost.com and they seem to support everything i need however, after reading some review seem like they try to force you to update to dedicate server when your bandwidth is up.
We are a web company that currently has a WHM/cPanel server that we manage ourselves. However, we are looking for a service that will be on call for us 24/7 in case something were to go amiss and our technical team was not available to restart services, restart the server or do whatever technical troubleshooting was required to get things back up and running quickly.