ZONE.Net Slow In Setups.
Sep 17, 2007
I am not sure if this is there normal practice or not. Ordered a server over 24 hours ago, and it still hasn't been set up. (Vm200).
Posted: 09/16/2007 20:30 Hello Tom,
Your VPS has finished installing cPanel, at this time we are waiting for the license to activate. It should be within the next 30 minutes or so, and you will receive your welcome email with login information.
Regards,
Richard
ZONE.NET
30 minutes has turned into 6+ hours.
I advise against Zone.net if you need your setup asap or don't mind waiting even if you're on their managed plans. If you don't mind the wait and the 30 minute turns into "HAHA just a time so you can shutup" type of replies, then go ahead and sign up.
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Apr 30, 2007
I was hoping to get some feedback from those who have used multiple VPS setups in their hosting environment.
ie: One for a dedicated Web Sever, one for a MySQL server another for an Application Server, etc.
If you are or have used this kind of setup, what kind of performance did you experience?
Any other pros and cons?
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Apr 2, 2009
Having some trouble with Direct Admin name server setups. This is the first time we are using Direct Admin, and we are coming from cpanel.
Here's the situation;
Since I can't ever seem to get a hold of DA's support staff till the next day, I will ask yet again; here.
I am a bit confused on how to setup the name server IP's in DA. Here is our situation...
We currently have a cpanel server, which we are migrating from to our in house DA server. On the DA server we have 5 IP's. They are as follows;
eth0 = 75.99.56.xx3 - main server IP for apache
eth0:0 = 75.99.56.xx4 - ns1
eth0:1 = 75.99.56.xx5 - ns2
I want to setup a reseller account for jvs-hosting.com as it's what we have all of our customers under now. I then want to add them back under jvs-hosting.com. I also want the name servers to be the same for any new resellers we may add.
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Feb 22, 2008
when we install utilities by 'yum' command, does it saves the installers / setups somewhere?
How can we delete those setup files to free up space?
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Nov 11, 2008
I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
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Apr 7, 2008
for our DNSs, should I add A record or NS record for my domain?
for exmaple I have ns1.mydomain.com now should I add A record or NS record for NS1 in mydomain.com DNS zone?
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Jul 14, 2007
I came in here a couple days back looking for a reliable, powerful, and well priced VPS. I went through a couple companies and one of the first that I really seriously considered was Zone.net.
It's really all about first impressions and zone.net wins this. Their site looks great and definitely made a good impression on me. I had some questions about hosting a Debian VPS; they answered them quickly and completely. Their support is first-class and very personable. I waited on hold for less than a minute, and was instantly directed to a very knowledgeable agent.
After setting up my VPS, I can tell you that my sites get some good traffic and zone.net is handling it all great. Their bandwidth is fast, their servers are first class, and they're definitely the kind of host everybody should have.
I've been through many other hosts in search of a decent VPS and I definitely will be staying with zone.net for a while. I'm not affiliated at all with them, just a very satisfied customer. If you're thinking of opening something with them and would like an honest, third party opinion, don't hesitate to PM me.
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Apr 18, 2007
My VPS is down at Zone.net!
My VPS is down at Zone.net and its been more than 12 hours, it is down. I submitted a ticket more then 7 hours ago, but no reply whats so ever from them.
I called on their number, but it goes to voicemail. Any one facing the same issue with them?
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Nov 4, 2007
I just wanted to take a minute to express how happy I am with my new VPS from Zone.net.
There was a minor delay getting my VPS set up and they were upfront and gave me a good credit for it. This is rare in this day and age and I felt I should share how well they communicated.
So far the VPS is screaming and hosting my 3 sites without breaking a sweat.
Ill post a week or month report as I get time. This site helped me find Zone.net, so some more good feedback can't hurt. :-)
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Aug 17, 2007
Before aweek i was looking from good company to take VPS so i saw here some poeple commend with zone.net. so i take VPS from them they are not to bad they have excellent dealers but the support slow if you issue ticket its will take hours to answer you.
so i will write my problem to (web hosting talk members) maybe they will help me one it
my web some times normal for me i can inter it but some visters can't inter the web
& some times i can't inter the web but some visiters can inter & if am used the PHproxy i can inter.
the masseges that come to the web
(The requested item could not be loaded by the proxy.
Proxy server is unable to locate the server: tdwl-academy.com. The server does not have a DNS entry. Check the server name in the Location (URL) and try again.)
(network error (dns_sever_failure)
&
(The page cannot be displayed)
they told me there is nothing wronge on DNS
really i will be crazy from my web
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Mar 30, 2009
what happaned if we set TTL 300 in ZONE...
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Feb 10, 2009
I have multiple valleywag friends who have gone with Zone.NET for server hosting. I decided to do the same a few weeks back and use them as well. I never got my IP and server info and called customer support. No kidding... been 9 days and Level 1 support kees saying someone will get back to me.
So today I call them and ask them if they are going out of biz because customer support is impossible bad, and he basically said yes!!! Wish they would have told me that upfront.
Anyway, wasted a few weeks with them. Now my cohorts and I are on the lookout for some new hosting companies. All recs welcome
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Aug 26, 2008
I'm trying to setup an option on my server. I hope one of you can help me out a tad...
I'm trying to configure my server to allow an option that I usually call wildcard DNS. I need any domain that's pointed to a server to go to a parked page (just like a welcome to <domain> it's coming soon). I can do the parked page, just need to figure out the DNS/Apache settings.
I know it can't be too hard but I just can't find it...
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Nov 9, 2008
It has come the time to find out who REALLY IS Zone.net
This is the moment where zone.net is experiencing their worst situation ever. We are all offline since friday, we are all extremely nervous and some of us are even losing clients because of the prolonged downtime. Many of us have sent awful emails to zone.net and there are thousands of complaints arriving continuously to zone.net.
I'm amazed to see how zone.net is behaving in front of this awful & critical situation.
Believe it or not, they are politely answering the emails, they opened a special page where they update everything that's going on so that we all know what's happening and what they are doing, they have a lot of engineers working continuously to solve the situation as soon as possible and they really are devoted to end this nightmare. So this is NOT only our problem -as their customers-, but their problem as well and therefore, we are all together on this and as such we should help each other instead of screaming at them.
Zone.net is showing with facts and with their behaviour that they are a SERIOUS AND VERY DECENT AND PROFESSIONAL company who deserves our support & help because it is nowadays extremely difficult to find decent and professional people like the one at zone.net. The fact that there's a problem today doesn't mean more than what it really is, and that problem we are suffering now has taught us that zone.net is one of the best companies we can possibly find. I'm pretty sure & confident this great people will satisfactorily solve the situation in a short while.
You actually know a company when that company is in trouble. Otherwise they are all great....
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Mar 11, 2008
to edit a DNS Zone (via WHM=> DNS Zone Edit) of a domain hosted on my server & which NS's are routed to.
New setting should route domain to a seperate server (i.e HTTP, FTP) and leave EMAIL on my server.
I've changed all settings, except MX & mail CNAME, to the new IP (This includes NS's, A's, CNAME's - WWW & ftp). Still the WWW is not working and email has stopped working localy.
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Jun 14, 2008
A few months ago, I helped a client setup some services on a VPS provided by zone.net. The setup process was easy and the VPS was activated very quickly. The online support staff is very fast at answering any questions I throw their way. I'm also impressed with their online customer portal -- very well organized.
Reliability has been perfect (as far as I can tell). The VPS is very responsive and obviously not overloaded. The price is very reasonable.
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Jun 20, 2007
Anyone out here using zone.net for VPS hosting?
I'm considering their VM200 fully managed package. Via current special it's a little over $50/month. 1024 MB SLM (Guaranteed), 30 gig disk, 300gig transfer. 6 ips. This includes cpanel or plesk. I also like the fact that they offer incremental upgrades.
Sounds good, but being a newbie, I just don't know. I really want a reliable host with good support. I don't see too many reviews on them here... is that good or bad?
I'm also considering Liquidweb.
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Jul 28, 2008
I wrote a while back about my 9 month experience with ZONE.net, and now certain circumstances have come up that have brought the need for me to to move to a different datacenter in southern California. However, my experience "in the ZONE" was exceptional, and I didn't want to walk out on them without a final word here on WHT to let everyone know what a wonderful time it was hosting with them.
In June of 2007 I was beginning to grow my own web development & client solutions business and decided it was time to move from a shared box to a "more private" VDS. I don't jump into things quickly however, so I had planned a week or so of research for the best price/quality/service combination. I spent days on here reading reviews, checked out 20 or 30 different companies and websites, and pitted plan against plan.
Eventually I narrowed it down to "the top three" and finally went with ZONE.net. They lured me in with some amazing deals in the "VPS Offers" advertising forum here, and I liked seeing the activity of their sales guys on WHT.
As you'll see echoed over and over again by happy customers on this forum, I wasn't disappointed by my choice. Throughout the year I filed some 16 support tickets which were all dealt with swiftly and as expected. As my company began to grow, I even went through migrating to a larger VPS plan with them, which was handled perfectly and went through effortlessly. I've "scaled-up" with other hosting companies in the past (when I worked for another company) and have had horrible experiences (plans change and prices fluctuate and you can't always get the same kind of deal you had before), but these guys were wonderful and everything went through without a snag.
Their network is quick, their support is amazing, and their prices are incredible. For clients of mine who need a VPS, I always recommend the ZONE. You won't be disappointed.
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Nov 19, 2008
I've found my previous _immediate_ cancellation request was deleted by support as it never existed. My tickets (Ticket ID: 868231, 453438, 719425) are unanswered. I sent 3 emails to admin@zone.net and sk@zone.net and had no reply. I created high priority tickets to sales@zone.net, billing@zone.net and even abuse@zone.net. Only abuse@zone.net replied me that he "forwarding your ticket to our billing department and they will get back to you shortly".
Instead of terminating my acc billing generated a new invoice generated after 2 days I requested immediate cancellation.
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Dec 5, 2008
Is it possible to change the name servers of a domain to point to my server and I will then automatically see the domain on my server, without having to create a DNS zone for it?
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Aug 30, 2007
Has anyone else here had issues recently with the Zone.NET online sales chat? Over the last 36 hours it's been saying that the chat is online, but I'll sit in the queue for hours at a time without a reply.
I opened up a chat session earlier today and got a response, however they never replied to any of my questions - is there anything up over there?
Is their pre-sales support usually this poor? Before contacting them I checked out their reputation on WHT and they looked like their product and support were top notch.
Being in Australia can sometimes make speaking to live chat a bit difficult, however I've tried at various times through the day/night and at all times it's said the live chat was online.
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Aug 16, 2007
I can only encourage you to check out zone.net.
My website receives between 9,000 and 12,500 unique pageviews a day and
I am now at zone.net and their VPS hosting is awesome,
not only the speed the my pages now load with, but also the custom support that helped me out with the domain transfer and setting up the VPS.
I got the VM-200 Virtual Enterprise Server that comes with 768MB memory, 25GB space and 400GB traffic a month. The server specs are as following:
Plesk version psa v8.1.1_build81070423.15 os_FedoraCore 5
Operating system Linux 2.6.9-023stab044.4-enterprise
CPU GenuineIntel, Intel(R) Xeon(R)CPU E5345 @ 2.33GHz
It is a bit pricey at 65$ a month, but one of their service staff members gave the following promo-code to me:
It is FIFTEENOFF and deducts 15% of every monthly amount-payable, leaving this server beast at 55$ a month, which is financially sustainable as long as my dear users continue to click those ads that make sense to them.
In contrast to Liquidweb the package I have at zone.net has 256MB more ram at a lower price.
Also they have five datacenters to choose from within the United States in contrast to two at LW.
I recently got to know while trying to sort out my German .de domains, that they run a special promotions campaign this summer. They got some cool new special deals this summer.
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Aug 8, 2007
I believe in giving credit where it's due and zone.net definitely deserves one.
I've been contemplating to switch to VPS for a very long time and choosing a provider is not only nerve wrecking, it was really really hard as the 'contenders' on my list all have really great reviews here on WHT
However Zone.net have really made my decision easy. I have initially decided to go for wiredtree and plan to sign up end aug. But when I saw zone's promo ad and seankoons advice to contact sales for custom coupon, that's just what I did. I was plasantly suprised that they could accomodate to my request and thus I signed up immediately.
My VPS was provisioned the next 1 and a 1/2 hr later but the VZPP link was not working. I submitted a ticket and was responded with issue rectified the next 3 minutes! another WOW factor! I've also submitted request for server hardening and this was done within 1/2 hr.
Then I realized that the memory allocated was not as per agreed, so another tkt submitted and responded within 10-15 minutes. There was a misunderstanding, nothing bad but Richard the sales person have bravely acknowledged the error and honoured the deal and that's not all, throws in an xtra bonus.
That gestures sure made an impact on how a company values their customers. My server now is up and running, accessing whm/cpanel is super fast and ping times are the best I've seen for a US based server. I'm in Singapore right now. By the way it'd be great if you guys can ping at your end (state your location) and post it here Will really appreciate that.
Reply from 67.201.40.62: bytes=32 time=201ms TTL=51
Reply from 67.201.40.62: bytes=32 time=201ms TTL=51
Reply from 67.201.40.62: bytes=32 time=198ms TTL=51
Reply from 67.201.40.62: bytes=32 time=199ms TTL=51
Ping statistics for 67.201.40.62:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 198ms, Maximum = 201ms, Average = 199ms
I'm in a midst of transferring all other accounts and hopefully it will run well. So it have been a very good WOW experience and with this level of services rendered, I'm here to stay for a very very long time Good job Zone.Net!
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Aug 12, 2007
For those who cannot decide, I would simply like to say that after reading the posts on this site and making contact with half a dozen potential VPS hosts, I decided to go with Zone.net. To avoid a rather long shut down for maintenance, I wanted to move 20 sites in a big hurry. Though the folks at zone.net had their hands full with many other matters, like getting some new equipment up and running, they extended me the utmost courtesy, responded promptly to all tickets, and had me going within the narrow time frame at our disposal.
I think the right word for their hosting is snappy, but for their staff and work ethic, A+ would be the right rating.
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Nov 12, 2007
I've been with Zone.net since late august and I couldn't be happier.
They always respond to tickets quickly and even called me once time when I was having a server problem to let me know how things were going with it.
The only problem I've had was when I ordered two new IPs and they were installed wrong or something as my CPU usage shot to 100% and the server kept crashing. I had this outage for two weeks but they emailed me daily to tell me how the fix was going and ended up giving me a month free for my trouble!
Brian and Sean are two great guys and zone.net has made a VPS customer for life!
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Aug 28, 2007
I was encouraged by the reviews of Zone.net on this forum to buy a VPS from them on 20 August. VM-200 Virtual Enterprise Server.
Before I pay, I asked some question about the software I need and got the reply that no problem, they can install them. I want Plesk, Debian, JDK 1.5 or above, MySql 5.0 or above, Tomcat 5.5.17, mysqlAdmin. And please help integrate the tomcat and apache.
August 21, I opened a ticked to ask their support to help me install the softwares. 15 Hours later, I got reply of following: "The underlying problem here is we are missing a package known as the tomcat module, and there is no tomcat module for debian at swsoft.
If you require tomcat administration, I recommend using CentOS or Fedora as we have other customers on this and working fine."
After amost 5 hours of my cofirm, they finished the reinstalled the server.
Now, I found the JDK is V1.4 and they told me that "unfortunately this is the latest supported version of jdk on your OS+CP. If you are looking for the absolute latest version, FC7 is your best option."
Why? They didn't inform me after reinstalled, now they told me that if I want the software I have to reinstall the server again! I asked before, and got the confirmation that they can install them. But now, everything was changed.
How many times will they reinstall it?
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Jan 12, 2007
When I view my servers hostname on dnsreport I get the following errors:
Quote:
WARN
MX records are not CNAMEs
WARNING: When I looked up your MX record, your DNS server returned a CNAME. This is an unusual situation, and I can't handle it -- the following MX tests may not work properly. The problem is:
mail.fishsense.co.uk.->fishsense.co.uk.
Quote:
FAIL
MX A lookups have no CNAMEs
WARNING: One or more of your MX records points to a CNAME. CNAMEs are prohibited in MX records, according to RFC974, RFC1034 3.6.2, RFC1912 2.4, and RFC2181 10.3. The problem MX record(s) are:
mail.fishsense.co.uk.->fishsense.co.uk.->67.18.217.170
Quote:
WARN
Mail server host name in greeting
WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.
fishsense.co.uk claims to be non-existent host server.fishsense.co.uk:
220-server.fishsense.co.uk ESMTP Exim 4.63 #1 Fri, 12 Jan 2007 08:10:24 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.
The contents of the zone file are:
Code:
; Zone File for fishsense.co.uk
$TTL 14400
@ 86400 IN SOA ns1.fishsense.co.uk. myemail.domain.com (
2007011204
7200
7200
2417200
86400
)
fishsense.co.uk. 86400 IN NS ns1.fishsense.co.uk.
fishsense.co.uk. 86400 IN NS ns2.fishsense.co.uk.
fishsense.co.uk. 14400 IN A 67.18.217.170
localhost.fishsense.co.uk. 14400 IN A 127.0.0.1
fishsense.co.uk. 14400 IN MX 0 mail.fishsense.co.uk.
ns1.fishsense.co.uk. 14400 IN A 67.18.217.170
ns2.fishsense.co.uk. 14400 IN A 67.18.217.171
fishsense.co.uk. 14400 IN TXT "v=spf1 a mx ~all"
www 14400 IN CNAME fishsense.co.uk.
mail 14400 IN CNAME fishsense.co.uk.
ftp 14400 IN A 67.18.217.170
server.fishsense.co.uk 14400 IN A 67.18.217.170
Can someone explain to me in laymans terms (aka as simple as possible) on how I can fix the above errors.
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Sep 6, 2007
I recently had the pleasure of working with zone.net for a project of mine and I have to say that their attention to detail and quality of workmanship was at a level that surpassed my expectations.
Their support time responses have consistantly been both swift (I would say no more than two hour response time) and elaborate and I could see that they knew what they were doing.
I thank you again Sean from zone.net and the technician that helped me - I think you know who he is - is probably the friendliest and overall best support tech I have ever dealt with.
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Sep 2, 2007
dns zone list empty thats happened sudenly
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Mar 16, 2007
I have a remote primary Ms-dns server on windows2003 machine, just want to know how many zone files should be on this machine which doesn't effect it efficiency.
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Nov 5, 2007
We are posting in WHT because we tried your help desk dozen times and cannot login. We have noticed you has migrated from SoftLayer to Colo4Dallas and we thanks a lot for the new VPS we never ordered and it's login you sent to us. At this time we have not time to visit it, but please stop send us invoices trying bill us using a credit card replaced in 2006...Our contract with Zone.Net ends at this November 26th and we have noticed that it's VPS is on in SoftLayer. In fact we need not more this VPS and in order to save money you can stop and delete it now...Thanks a lot great gentleman Sean for your support and phrozen4life!
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