I will be posting a month review after my 1st months of service.
But for now, here is my initial review of Wiredtree.com
This is under my domain of aps-enterprises.co.uk which you can tell is on the Wiredtree network.
OK here goes.
Placed my order on Saturday 21st as Level3hostings main site went off line and I got a really bad feeling that my VPS would go down too, a feeling which proved all too true.
After a little while, I got the Fraud check phonecall. Although I couldnt hear them, James Webb could hear me, that was quite amusing....
Sunday 22nd, got my VPS Setup. Usually they said it would take a lot quicker to get setup, but they did have a network maintainence for about 3hrs. I was stil happy.
7.16am GMT time, my VPS with LEVEL3HOSTING went down *thank god for backups!! hooray I learnt my lesson*
The VPS I ordered is a good spec and any support tickets I had to raise, all were answered and resolved in an average of 15mins!! Yep! 15mins. I used to pay an external company each month, and they resolved stuff in 24hrs. How cool are they?
So anyway, VPS is great, Uptime has been 100% one can only expect. And Support is by far, one of the best I have seen.
Only been in business with them for my 5th day, so far they will be keeping me as a customer and if I have to upgrade (which I know one day I will), then I will be ordering any upgrades through them.
This is only my initial review and I will post a 1 month one too.
Which I reckon will be a positive one, just like this one is.
Thank you Wiredtree for making my life easier for my hosting business. As they say you do get what you paid for, and believe me the services I have had from some people that saying is very true, however you guys.... I think your prices are cheap for the amount of work you actually do.
Keep it up, and I hope this review makes a few customers for you.
I signed up with FutureHosting for a managed Linux VPS. I'm about a week into going "live" with the nameservers switched over and am very happy! I was going to wait a month before posting but these guys have been so patient and thorough with the tickets I've submitted I wanted to give my initial thoughts
Overall 9.5/10 Great Host. Very patient and thorough support. Very Good response time. Surprisingly low pricing. I highly recommend for your VPS. Very Good response time on Support BUT no phone support
Signup 9/10 Signup was straightforward. I think they have a higher volume than normal with their promotion. It took a bit of time to set up the VPS (under 10-12 hours) but I'll take a few hours' delay if I'm getting a good product/support for months/years.
Speed 10/10 They publish their speedtests here [url]I just downloaded a couple test files (5-20MB each) from my VPS and I get to about 1.1 MB/sec. At that point it may be a limit from my ISP (FYI speedtest.net gives my download 14000 kbps = 1.7MB/s). No issues on speed! : Support : Overall: 9/10 Speed: 9/10 Thoroughness: 10/10 'Other': 8/10 Very good response. For NORMAL PRIORITY issues, within 5-30 minutes I get a response that someone's attending to it and soon thereafter I have a resolution. Some tickets have taken longer but they haven't been critical issues so it's really okay. You can prioritize your tickets as CRITICAL or SERVER DOWN and I'm sure they're even faster.
They have gone back and forth with me and been patient with my questions (I've never administered a VPS before) and I GREATLY appreciate that. I've had many tickets with them and other hosts may have just said "this is really not an issue with the VPS" and left me to learn it myself-- FutureHosting has been very helpful.
Sometimes (probably due to my own vagueness/lack of knowledge), my actual request/issue is unclear. I think this is where phone support would be very helpful; it's not currently offered. (and this is why Other gets an 8/10)
Reliability 10/10 I've had no downtime so far! My nameservers/DNS switch took longer than expected but that has nothing to do with FH.
Pricing 10/10 With their DoubleRAM/Bandwidth+30% off OR 50% deals, Pricing is great I think. Others had recommended WiredTree to me given their lightning quick response times. I'm sure they're amazing but they were also almost double the price. FutureHosting has had very good support at a great value IMHO
I'm not sure how you 'validate' my domain/review but just let me know and I'll PM you the information on my domain.
This is an initial review of WebNX.com. I was hosting my personal sites on a reseller account at Eleven2 which had started feeling kinda slow, so I was in the hunt for a low cost dedicated or a mid range VPS.
After scouring a lot of places for quotes, I finally came across WebNX's thread on WHT on the 17th of March.
The specs looked to be amazing, and their Value level VPS would fit right into my budget, and match my requirements. I fired an email to sales, and went on to their site to see live support online.
I spoke to their rep on live chat, and I was given a signup link in minutes (it was 11PM PST), and I was told that my VPS would be setup in a few hours.
And as expected, I had the root logins for the server, and HyperVM within 4 hours.
I logged into SSH, and ran cat /proc/cpuinfo and I was really amazed to see that the server really had 16 cores
I then moved my cpanel backups from my old host, and the speeds were really good.
Even though the server is unmanaged, their support rep helped me to move a file that was around 5GB in size, that was constantly failing during cPanel's remote SCP backup feature. They went to the extent of downloading the file for me and uploading it so that I could restore it.
It has only been 4 days, but I am extremely overjoyed with the level of service I've received so far. Infact, I feel like I'm cheating them by paying them so less ($15 for the first month, and $59.99/mo after that)
I've been through many many hosts and server providers in the past few years, and this is the only second review I've ever written on WHT. (The previous one was more than a year ago).
Got a great deal on a simple server for a side project. Paying $59.99 a month for the server which makes it very affordable for medium-size projects. General:
* Setup Fee: Free * Celeron 1.7 GHz CPU * 512 MB RAM (upgradeable to 2GB) * 60 GB IDE Hard Drive * 500 GB Monthly Transfer * 5 IP addresses* * Premium Set-Up Options
The sign-up was quick and easy and I was sent an authorization email. I authorized and was able to immediately log into my account.
I processed the order a bit late at night so the next morning I received a call on my cell from my personal tech rep saying the server was already up and running (they said it would take three day, more like 8 hours)
He offered any assistance to help me get up and running and gave me a direct line to his phone in case of anything. Then he emailed his contact info and an introduction to my e-mail as I requested.
So far I am very pleased with the setup and the individualized attention, although I may not require it, it is very comforting to know it is there.
First impressions mean a lot to me and Aplus.net's first impression is stellar to say the least.
Hope this helps, I will be posting a review a bit down the line on how it progresses.
I another thread recently I done a 5 year review for another provider hover circumstance changed and I took on a couple of Gigenet servers ( relatively high end)
Sales were extremely efficient working with me to achieve what I needed at a price I was comfortable with, replies were fast and concise so I ended up with 2 new machines and backup service.
Normally I don't need a lot of support and for the first few weeks nothing bar rDNS set ups - However I ran into some serious post migration issues over the past few days that had me stumped, support has been some of the best I have ever received both in speed and efficiency -
Anyway I sincerely hope I will be coming back to this thread in 5 years time to update it.
Although the domain was registered in 4/15/08, I could find next to nothing on WHT or the ‘net in general in the way of reviews on FiveBean. Saw a lot of specials and things they have been running off and on at different venues and boards, but couldn’t find a review to save my life. I did search pretty thoroughly. No web cache on web.archive.org either.
So, I’ll be the first to post one (that I know of), with a special they are offering, it’s very affordable, if the service turns out to be good enough, then I have another node at a great price J. The more, the merrier. Win / Win 4 all. (FiveBean also offers shared hosting, so not exclusively a VPS provider.)
Hardware nodes – From their site: “VPS Nodes are built with Intel Core2 Quad Processors, Premium SATA Disks and RAID Protection powered by CentOS 5.x and MoxieVM. Each VPS server is backed up daily and we provide 2 full backups to our customers.”
Although I never rely on provider’s backups, it’s good to see them offered as standard. Could come in handy.
They offer 5 plans; I ordered the middle-of-the road “Starter”. All VPSs appear to be OpenVZ based.
Ordered Plan - 512M / 1G burst 40G HDD 450G BW 1 IP CentOS 5 for initial load
Initial order, small issue - Placed order at about midnight, got my welcome email at 7:40 AM. One issue was, I did not receive any emails from their ordering system, other than the PayPal-originating receipt. The emails were listed under the Client Area, so I still had access to read. Since I own and admin my own mail servers, I checked logs - Emails from ordering system were sent from a non-FQDN domain. From SMTP logfile: RECEIVED: MAIL FROM:<fivebean@kona> SIZE=3560 Mail server rejected because of the incomplete domain. This appeared to be an issue with the sign-up process only. All support ticket replies came from a FQDN. I described this problem in a support ticket, curios to see if they really do look @ and fix. Maybe on my second order? Everything initially ordered during the process was delivered, with no follow-ups required to correct anything. That's a little rare, from my experiences.
They offer online chat support, but have not caught it online as of yet, although I haven’t checked before 9PM on any given day, so not a fair eval on that aspect. FWIW.
- On to the goodies -
Control panel - Apparently, FiveBean previously used HyperVM, but has since disabled and rolled out their own self-spun VM manager, "moxieVM". It's a simple, yet effective, web interface that allows me to do everything I need to, and everything works. That's always a good plus! moxieVM control panel contains the following: VPS list facility / user profile control / pass reset VPS Controls -- Reboot / Start / Stop / Rebuild OS / Set Reverse DNS Report (simple) shows -- OS currently installed / Monthly BW Usage total / Current Memory Usage / Action Log of previous control commands
Noteworthy - when you select "reboot / start / stop" there is no confirmation, action is queued and executed immediately. Good info to know.
Rebuilds - FiveBean offers 13 OS rebuild option w/ 6 Flavors - Ubuntu / Suse / Slackware / Fedora / Debian / CentOS, 32/64bit in most. Reload of OS (From CentOS 5 to Fedora 10) took about 4 minutes. Note - keep your original root login password! On OS reload, the pass is reset to the original you receive in your VPS welcome email, NOT whatever you have currently changed it to. I can see this being an issue if it’s been a while since you have reloaded and end up digging out the old email. A little different than HyperVM.
Network - Ping times are consistently 15-16ms from/to Austin, 21ms from/to Atlanta, 12-18ms from/to Kansas City, MO. Traceroute to node (126.96.36.199) puts them behind Limestone Networks in Dallas, Tx. One thing I can report, their network seems to be very peppy. I've had a hard time hitting anything from / to the VPS with more than 20ms. I haven't seen a 30ms yet. From anywhere. An I have VPSs from coast to coast.
VPS / Initial Order- Hostname was set properly right off the bat, both initially and on OS reloads. Reverse DNS PTR self-set worked without having to put in a ticket, a first for sure! I just entered the rDNS PTR I required, waited about an hour, and it was set and propagated, ready to go. No muss, no fuss. Although I haven't put any load on the system, the CLI is responding very fast, and pings / traces / nslookups are very quick (as stated above). The only issue at all so far was the aforementioned order response email non-FQDN flurb. But, stuff happens. Small beans (pun intended).
AUP No porn, excessive violence, hate, deception, illegal IRC that causes no disturbances is allowed. I really prefer non-IRC networks, but they have a long lecture about it in the AUP, so it appears they watch activity pretty close.
Nuts n Bolts -
Benchmark (benchmark is on newly loaded system, minimal install FC 10, no load) ------------------ INDEX VALUES TEST BASELINE RESULT INDEX
-------------------------------------------------------------------------------------------- Conclusions – so far, so good. I’m actually pretty impressed with everything I’ve seen up to this point. I’m planning on putting the server under load as a backend node of a busy website’s load balancer. I’ll post follow ups as we go along.
I setup my VPS account with Wiredtree on March 5th. It has not been long enough to give a detailed review, but I will come back and update this thread.
So far I have been very happy with my server's uptime, performance, and Wiredtree's support. I have never used a VPS account before, I have always used a shared hosting account or a reseller account. Some of the configuration options are new to me and I have had questions. So far I have entered a couple of tickets asking these questions.
I have always marked my tickets as low priority and I have still received a response within minutes. I have moved almost all of my domains and have not see any issues.
Like I said I will periodically update this thread as time goes by, but so far I am very happy with Wiredtree.
I was having problems with shared hosting so I'm having a crack with a VPS from wiredtree. I have been with them 3days so thought I'd post up an early review on my first thoughts then update 3months on, 6months and 12months.
I'm new to the VPS world and have never had any experience with server management/functions other than with-in cpanel so you could say I'm a total noob, so this is coming from a newbie perspective. Ok so here goes for the pros/cons so far.
- The set-up was fast once sorted (see the first con).
- The payment system and ordering process was easy to follow.
- The support is very fast helpful and understanding (this is for their online support not phoned them yet).
- The start-up e-mail is useful and gives clear direct instructions.
- The prices are fair and in-line with the market.
- Their 'Grove' control panel is clean and clear and gives you access to vital functions and information, such as DNS, server stats, billing and support. Cons:
- When I set-up my account they didn't ring to confirm I had to chase them to get it sorted but once it was confirmed my server was up in under 1 hour.
- On their bottom package they give 348mb ram which before you put anything else on the server over 60% of this is used by other functions/softwares. Of course these things can be turned on/off when needed but I feel this should be mentioned at sign-up so people can understand and plan what they are going to need.
- Their knowledgebase has so far failed me as the issues I have had (mostly due to being a noob) are not listed on it and there are no other way other than submitting a ticket to find out about the small easy to solve problems, but their support is fast so no biggy.
Overall its not been a bad start It has had some floors but I'm happy and things are running smoothly.
Like I said these are only first thoughts on the service and I will update at later dates to give a clear picture on their service.
After having a dedicated server for more than 70 days from WiredTree.com, I thought that it would be a good time for a review.
I came across them through good reviews in this forum and took the opportunity to get one of their special offers (Core i7). As a short summary in advance: I can fully recommend them to anyone seeking a managed dedicated box.
Sales: I just had contact to Sales twice - Once as I tried to bargain for an even cheaper offer than the special one they already had (without success, by the way) and a second time when it came to an eventual server upgrade. Response time was quick, the answers were professional and friendly and there is nothing I could complain about.
Server Setup: I was in a totally different time-zone than WiredTree while ordering the server. As they have the practice to call their new customers for identity verification, the call reached me at night time and I could not pick it up. So I called them in the morning and they called me back again. It must have been deepest night time in Chicago at this moment. From this telephone call on, it took less than 2-3 hours (as far as I remember) until the server was ready and online. Another thing is their "ServerShield Server Hardening" that they perform before you get the box. I never received a dedicated server before with so many tweaking measures taken in advance. MySQL performance was improved, the firewall was well configured, security checks were already made, everything felt fine-tuned in advance. So, again, very good job done by WiredTree.
Hardware Quality: You might say: "You've only been with them 70+ days. Of course, there was no hardware problem during that short time". Well, I read here at WHT about customers of other hosts who had the first failures already at the moment they received the new box. So - No hardware problems at all until now.
Support: I am not very experienced in server management and tend to get nervous if something doesn't work and support takes more than 30min. to answer questions. I know that this makes me annoying sometimes, but at least I always try to be friendly. Fortunately, WiredTree seems very good prepared for nerve-wrackers like me... Support never took more than 15min. to answer my requests and in at least 2 cases, they even bent backwards to help me with problems that had nothing to do with them. Every single request got solved in a very short time. I contacted support at the most unusable hours of the day because I often travel between different time zones - They were always there, like an own IT-Crowd in your pocket. Two thumbs up for their support staff.
Network: 100% Uptime during the whole time. No hickups at all, no problem that I would be aware of. Fine speed all the time. There is really nothing negative that I could say.
Billing: No billing issues at all. Everything worked correctly.
Their customer portal "Grove": Well. Hmmm. Okay, one thing first: I saw several customer portals during the last 10 years. And none of them blew me away. I haven't seen SoftLayer's yet and was told that theirs should be even nicer than grandmas cheese cake, but the grass is always greener on the other side as long as you have never been there. Let's say that "Grove" is surely one of the better and nicer looking customer portals around. It bundles a lot of information and offers a good way of communication. The rest is a question of taste...
The bad news: I cancelled the server today. The company I work for has rent several servers at another host and paid them 1 year in advance. One is totally unused (great planning, MnMgt!) and I was offered by my boss to use it cost-free for that period of time. Well, this is an opportunity I have to take... Saving $300 a month is quite a lot of money. But I am determined to go back to WiredTree as soon as my "free time" is over.
I have been a WiredTree customer for about one year and I am very happy with their services. One of the top VPS providers available on the world, WiredTree runs its servers in its own datacenter and it is the real peace in mind company. On January 15th 2008 I've started a VPS 512 in WiredTree using a a WHT promo offer and encountered not only one problem with billing, hardware, software, support! I'm running 16 monster websites of my selected customers on this VPS under cPanel optimized for VPS release 4-R32603 - WHM 11.24.2 - X 3.9. OS: CENTOS 4.7 i686 on Virtuozzo. I've recently rebooted my VPS by command line (SSH) due a new app install exigence and this task was performed in few seconds without only one problem with cPanel!
Had to call into Wiredtree tech support for a very minor question (forgot my Grove Logon name and needed to check some billing info), which reminded me I've neglected to do a six month review of them. See here:
[url] here: [url] and here: [url]
for background info so you'll know this isn't a puff piece. I had a very frustrating start to the world of VPS's, having migrated from 1and1 shared hosting. Had _major_ problems configuring email to work with port 587 (which is mandatory because of my ISP's blocking port 25) with both Servint and WiredTree. SerVint's fault with them, my fault with Wiretree for not letting DNS changes time to propagate.
So, bottom line is the past 6-7 months with Wiredtree have been totally trouble-free.
All the sites I host are lightning fast and stable. With the exception of a DDoS attack back in September which caused a couple hours of downtime (luckily in the wee morning hours of a Saturday), there've been absolutely no problems whatsoever.
I use mon.itor.us to check availability of my web sites and there's an occasional NOK (not OK) for smtp or pop but never anything to speak of and it's always back up within a minute or two, so I'm pretty sure the problem is on their end or network related and not Wiredtree's.
If I had wanted to stay with Plesk, I probably would have been satisfied with SerVint but they could never get cPanel to work with port 587. I just checked their web site and noticed they re-designed it and must say it looks much better.
One thing I did notice is SerVint now offers 512 MB RAM (burstable to 1 gig) with their entry-level VPS's while Wiredtree still offers 384. I don't go by the "burstable" RAM, which if I remember correctly is pretty much a marketing gimmick but I'm surprised Wiredtree is no longer equal to SerVint in that respect, as they were in August. But it doesn't matter to me as most of my sites are usually Flash, which needs consistent throughput, not processing power.
Bottom line: add me to the massive list here on WHT who are completely satisfied with Wiredtree.com.
Are they a bit more expensive than most other providers? Probably.
I think I owe WiredTree a review since I believe I am their most annoying customer by now. Why annoying? Because I have made a total of 9 tickets and a couple of phone calls after buying their vps512 package on the 8th of this month. So far, their hosting has been my favourite ever. I never even dreamed of such a remarkable hosting company. After lurking around here and asking people for their inputs on the best vps hosts, I imagined that the vps companies would be just the same as the shared hosting companies I have been hosted with from earlier. But to my surprise, these guys were the very best.
I was puzzled whether to go for KnownHost or WiredTree, while KnownHost had a remarkable forum for all types of support, WiredTree had a very brilliantly designed website. Part of the reason, I did not go for KnownHost was because their website did not make a good appeal to me, but that wasn't the main thing. When I asked a question to wiredtree, they gave me answers in less than 10 minutes. And that has never changed even after being their customer. Their president Zac, personally provided me with their userguide which is another masterpiece. That attracted me more towards them. Their grove panel, if only it could do what cpanel and whm can do, it would be the best admin panel in the market.
It's very well designed.
So within these last few weeks, all 9 tickets I opened got answers within 10 minutes and that too in a detailed manner. They left nothing out, they configured everything (from dns, email setup, updates for the vps) for me. I am a big fan of their two support guys (Jake and James). These guys are the most hard working people. I was stunned to see the server's capabilities. The loading speed in my website is unbelievable right now. I know I am so stunned because I come from a sharedhosting. But I have bought vps' for many clients of mine, and their servers were not even as close as these guys. Though wiredtree could not help me with migrating my website's contents, they did migrate my databases. I shut down my website for 2 days only and got even more traffic after a promise to the members that my site would be blazing fast!
So my short review and rating for their services: VPS512- it might not be the right package for me yet, but it wasn't really expensive for me, so I bought it anyway. I know I will need it very soon (2-3 months time).
Support- They dont sleep, they will answer your questions within 15 minutes and that too in a precise and detailed manner.
Server Speed- Blazing fast, nothing beats it.
Server Upgrades- They will let you know beforehand if you might experience a downtime, I faced one downtime for less than 20 minutes when they upgraded their virtuozzo.
Help with anything- They will fix your problem, they will work with you all the time and yes they never give up.
Its very easy for anyone to learn how to run a VPS, just follow the userguides they provide you with.
I would say that they are the best people in this business. I know within a year or less, I might need a dedicated server. I wont be going for a hybrid server, I will make the leap over to the Dedicated Servers and yes WiredTree will be in my top list.
Well its been more than 1 year now since i've been with wiredtree so i decided that i write about my experience in all these months ever since i last wrote about them at [url].
So where do i start and how do i wrap up the review ? I could do it in just few words here which would be absolutely amazing ! Their customer service and their servers Rock and i hope in coming years, we just get to see better of their services !
And i promised myself today, if they ever sell their company and my account to any new entity, i'll 1st cry out aloud for writing all the good reviews and for the good times with wiredtree and then maybe go and bomb the place before a new ordeal with new owners starts because i dont think anyone can ever run wiredtree the way Zac is running!
Over the years, IĂ˘Â€Â™ve had a number of dedicated servers. My early experiences were pretty rotten since my servers were always hacked Ă˘Â€Â“ I didnĂ˘Â€Â™t realize that youĂ˘Â€Â™ve got to be smart to handle one of these things. After a bout of some really dreadful server hosting, I decided that I would go with WiredTree - or just close shop.
Why WiredTree? Well, from my research they seemed to have one of the best reputations on WHT. I couldnĂ˘Â€Â™t find anything bad posted about them. And, they were running a promotion. Why close shop? Because I was disgusted and just didnĂ˘Â€Â™t have the patience to deal with a server anymore.
In the end, I decided to get a VPS 384 from WiredTree. I thought that this would be a serious downgrade from my Dual Xeon Ă˘Â€Âśbarn burnerĂ˘Â€Âť, but the performance on my VPS, was even better than the server.
One nice thing about a VPS is that you can start with a particular plan and then, if you are experiencing a heavy load, update your VPS, on-line in real-time. This helped me decide since I could go cheap and upgrade in the future if everything was OK.
I can say that WiredTree is just simply amazing. Low priority support tickets are answered within a few minutes. High priority issues are dealt with virtually immediately. It's downright scary.
Not everything is perfect howeverĂ˘Â€Â¦ I have had several periods of downtime Ă˘Â€Â“ one was due to a DDOS attack and was a couple of hours, another was about an hour or so due to a bad network device, and another was for only for 10 or 15 minutes. I was credited with the appropriate amount of money according to their TOS. I realize that these kind of things can happen even to the best, and in fairness, thanks to WTĂ˘Â€Â™s proactive service monitoring, the problems were dealt with quickly.
Having a fully managed plan has definite advantages, otherwise I would have certainly just shut down my operation. However, fully managed does not necessarily mean everything. In response to a couple of issues, I was only told how to perform the action. One issue I had to leave unhandled since I was afraid to tackle the problem myself. I really don't want to use SSH ever - I'm just too old and tired to mess with it, and I'd rather spend my time on content and not on platform.
All in all Ă˘Â€Â“ WiredTree is awesome. The hosting experience itself is what I call Ă˘Â€ÂśboringĂ˘Â€Âť Ă˘Â€Â“ that is, I donĂ˘Â€Â™t even notice itĂ˘Â€Â™s there. The VPS just runs and I donĂ˘Â€Â™t need to worry about it. The support is fast and thoroughly professional - in short, amazing. The only thing that would make me consider moving to another host is getting that extra bit of Ă˘Â€Âśfully managedĂ˘Â€Âť that WiredTree doesnĂ˘Â€Â™t provide. I am considering one host in particular, but leaving WiredTree will indeed be a difficult decision to arrive at.
I have been working for more than one year with FH, and now WT for a few months, and I wanted to tell you how was my experience with them so far.
We all know FH have good reputation here so I decided to go for them with a managed 1GB (+256MB special) fully managed VPS. The improvement over past hostings (modvps, dreamhost...) was notorious, both in speed and service. Tickets were resolved fast and servers were fast and reliable. Had a couple of downtimes but nothing important. However service was going worse with time, and had couple of misunderstandings with them and what I consider not a perfect service (not bad, but not perfect) and for the specs I was paying (1250 RAM) I would expect better performance so I decided to move to another server.
I have to say that after the complete transition to the next hosting I had a big mistake on my side on the new VPS, and the only way to solve it was to recover the old backups on the old VPS. After cancelling with them they were so kind to reopen my account for a few days for free in order to recover my backups. Very nice.
I would rate them 8 out of 10 (around 1 year with them)
So after FH experience I decided to move to WiredTree. They are more expensive but everybody were speaking wonders about them so I decided to give them a try. And wow, everything was as good (or better) as expected. WiredTree has been so far the best host I have ever been, both in performance but specially on service.
I started with a VPS with 512 MB of RAM and performance was better than my 1GB+ RAM VPS with FutureHosting! While in FH I was getting email warnings and processes killed because high CPU and RAM usage, same website in "worse" VPS was running better. In addition of that, and as many people said, service was outstanding, with all tickets replied in less than 20 minutes. Impressive! For the first time in 10 years moving to host to host I was having the impression of not being oversold like all the ones I have been before and with a Support as good as you could expect (fast, efficient, and with a human touch not trying to sell you every of their additional services)
And WT have so many nice features that make a pleasure to work with them. They are constantly hearing customers and improving network and services based on their comments, adding nice additional features from time to time, and I always have the feel the whole network is improving with time.
Additionally, they saved my *** couple of times restoring backups (when I didn't had my own ones!) or adjusting some things should have been fixed on my side (being not an expert this is really appreciated!).
They are a little bit pricey than competitors, but after trying them for a few months, they absolutely deserve it, this is exactly the kind of service you could expect at any level. I recommend them to any potential VPS customer, and I hope I can stay with them for long time
After spending years on shared hosting in various places I got fed up with 'being kept in the dark' as I like to call it. Unscheduled reboots, mysterious downtimes, other users on your server using up all the resources and thus causing all your sites to crawl So... the time came to upgrade to a VPS. Due to pretty big issues with my previous shared host (another user on the server was using too many resources all the time, and then another one started as well... then they were in the process of moving me to a new server but at this point the server was going down daily for 1-2 hours at a time and this was simply not acceptable) I had to make a rather rushed decision on who to go to.
After several days of research on WHT I decided to go with WiredTree. They were a little more expensive than some of the other VPS providers I looked at, however it seemed to be worth it reading other peoples reviews and looking at all the features the offered on their website.
I ordered the lowest package they offered, VPS384, on a weekend. After sending a ticket to support I got a phone call confirming my order and 30 minutes later my VPS was up.
There was some initial issue with their main hardware node undergoing a kernel panic (happened before I actually started using my VPS), however this was quickly resolved and I was able to start moving things over.
The transfer went seamlessly and so far I haven't had any issues with the VPS. In fact, I've been pretty bored because I simply don't have anything to do anymore. The server seems to run on it's own! Coming from a shared hosting environment where I always had one or the other issue to fix this is a pretty big shock.
So far, I've had 17 support tickets, which have all been resolved to my satisfaction.
The response time WT provides is excellent. In most tickets its been a sub 5 minute response time, with the odd response taking up to 10 minutes. I can post some screens if needed, but I think previous WT reviews have posted enough of those so I'll leave that be for now.
Considering that I've never used WHM or managed a VPS of any sort before, WT have been excellent in explaining what needed to be done to accomplish basic tasks. Their knowledgebase is also a very nice resource and contains some nice starting points for people new to working with VPS'.
# up 23 days, 13:25, 1 user, load average: 0.00, 0.02, 0.00 - The VPS was restarted once to fix an issue with cPanel
Current Server Load 0.01 Total Server Memory 384 MB Available Physical Memory 154 MB
I think the maximum usage I've had so far was a forum having around 100 users online at the same time. This had zero impact on the performance and everything worked as fast as it did with 10 people online.
All in all, I am extremely satisfied and planning on expanding what I run on the server in the future as well as perhaps upgrading to a better package if need be.
Keep up the good work WT, and a special thanks to the support team who have been absolutely stellar in every way imaginable.
- Satisfied customer
 Small addition... I love WiredTree's monitoring system. Any time a service goes down, I get an e-mail about it and the service is automatically restarted. This happens very rarely and mostly with spamd so it's not an issue, but it's good to know that in the event something does go down it comes right back up.
After getting a taste of using a VPS, I was desperate to try out a managed version, as the one I had was unmanaged and had always been compromised. I searched up Webhostingtalk.com in hopes of finding a cheap VPS package. I was wrong.
While browsing around on Webhostingtalk, I saw numerous recommendations for WiredTree as a web hosting provider. I browsed the WiredTree website and I took a step back at the price. Coming from a series of $1 shared web hosting packages it was indeed a shock. I knew that in order for my website to expand and grow, I had to pay the price, so I decided to sign up with WiredTree any way. When I signed up I was given a call and from that moment I knew that they took their services very seriously. A few moments later my account was now live from that point onwards my perception towards web hosting has changed.
I had required certain SSH commands to be installed. I was greeted by the support team and everything had been done within minutes. It had changed how I viewed support. For once I was actually talking to a human instead of automated and copy/pasted messages.
Problems big and small were no problem for the team at WiredTree. From installing Icecast to migrating websites to small edits such as disabling indexing, no matter what the task was, I was greeted with a warm reply and before I noticed everything had been done. No matter where I was, if I had a problem that need helping I could simply log into WiredTree's Grove panel and submit a ticket and it would be done. Period.
Server security had been a big problem at my last host. My server was being compromised day after day and the support staff had done nothing but tell me to change my passwords.
When I moved onto WiredTree, their Servershield service kept the hackers at bay. I could focus my time developing my website. For the first time I would be able to relax without checking my websites each day to see if anything was wrong.
From $1 web hosting to WiredTree, I have finally realised that web hosting goes by the following quote: 'you get what you pay for'. WiredTree's prices may be a bit tad high, but when you weigh up your time you used to worry or manage your PHP version etc, you will find it definitely is worth it.
It is sad to leave WiredTree, but I have to due to fund problems. However you can rest assured that I will be back! I will be definitely browsing in various web hosting forums and recommending WiredTree, because when I do I know that I'll be helping not only WiredTree but for the user requesting VPS provider suggestions!
Special thanks to the support team once again, Michael, Jake, Joe, Jacob, Adam, James, Sam and especially Loren, who had replied to my unusual requests at the most weirdest hours you could possibly imagine! The occasional check-ins were very courteous and caring.
So when you're reading this, considering if WiredTree is right for you, I'm surprised you're still reading and not half way through your order already by now. You won't ever regret clicking that order button. Once you do, congratulations! Your WiredTree experience has begun! --- If you can't be bothered reading such a long piece of text, here is the summary:
Support - no ticket answered less than 10 minutes, that actually get the problem fixed. Security - Servershield does exactly what it says.
When hosting with WiredTree you really get to use your time doing other things instead of worrying or patching up your server. I experienced this first hand and I believe it'll be hard to find something that comes close to this top notch service
If anyone wants to verify that I actually do host with them, I'll be happy to pass on my domain to any moderator
I just wanted to take the time to mention how happy I am with wiredtree.
I have been with them for 6 weeks now. Their uptime is second to none I have not suffererd any downtime whatsoever.
Their support is phenomonal Tickets are answered within 15 minutes if not straight away, and are always cleared up straight away.
They are always professional, polite and courteous when contacting them.
I even recieved this email today:
I just wanted to take the time to send you a quick email to make sure that everything is going well with your account here at WiredTree. If you ever need help with your server please do not hesitate to submit a support request through our client portal (https://grove.wiredtree.com). We have Systems Admins standing by to assist you any issues you might have with your server. If you have any non support related comments please feel free to let me know. Have a great week!
the past 7 months have gone so fast i though this was my 6 month mark but after checking my welcome email it's 7 hence the odd 7 month review.
I think the reason time has gone so fast is due to everything running like clockwork, my host before WiredTree was plagued with technical problems and downtimes so it was a constant "battle" trying to keep my sites online and a week felt like a month. Anyhow..
If i could give WiredTree 11/10 i would, their support excedes all expectations in both promptness and the level of satisfaction. I've purchased thousands of dollars in scripts, products and services on the net over the years and WiredTree's support outclasses them all both in and out of the hosting industry. Take a look at this one for example, 1 minute response time at 3AM
I've got a large number of small to medium sites on my account, and they all run very fast and feel like they are on a dedicated server. Now for uptime, the server itself has excellent uptime however i have had issues with MySql going down about once a month and not restarting. So i was going to give this a 9/10 however to WiredTree's credit, after i bought up the issue with them they implemented a custom script on my server to reboot MySql when it goes down which is working flawlessly ever since so the 10/10 is definitely justified.
Now WiredTree is not the cheapest VPS provider, but when crunching the numbers in comparison to my previous "budget" provider and factoring the lost revenue from downtime and the many wasted hours trying to bring the server back online, sending tickets etc WiredTree actually works out cheaper for a much better service. The Pro-Active monitoring is great piece of mind knowing i can go to sleep and not worry about my sites being down, so again 10/10 is justified for what you receive.
So i think that's about it, i've recommended several people who have signed up at WiredTree and everyone is extremely happy also so i have no hesitation in continuing to recommend them. Also my server is a 512MB VPS + 256MB bonus RAM from their promotion in January, i'm planning on staying with WiredTree for a long time and i have been eyeing off their Hybrid server for a while now so hopefully by my next review i'll be on one of those.
A big thanks to Zac, Joe, Jake, Adam and everyone behind the scenes at WiredTree i have never personally spoken with, keep up the great work.
I have been a WiredTree customer for about one year and I am very happy with their services. One of the top VPS providers available on the world, WiredTree runs its servers in its own datacenter and it is the real peace in mind company. On January 15th 2008 I've started a VPS 512 in WiredTree using a a WHT promo offer and encountered not only one problem with billing, hardware, software, support!! I'm running 16 monster websites of my selected customers on this VPS under cPanel optimized for VPS release 4-R32603 - WHM 11.24.2 - X 3.9. OS: CENTOS 4.7 i686 on Virtuozzo. I've recently rebooted my VPS by command line (SSH) due a new app install exigence and this task was performed in few seconds without only one problem with cPanel!! The VPS 512 has this spec:
WiredTree Fully Managed VPS512 with Cpanel * Intel Dual Xeon Clovertown (8 CPU Cores) * 512MB Guaranteed SLM RAM * 2048MB Burstable RAM * 500GB Bandwidth (100Mbps Uplink) * 50GB RAID-10 Disk Space * Fully Managed - 24x7 Toll-free Phone + Helpdesk Support * 24x7 Proactive Monitoring and Service Restoration * ServerShield Server Hardening * 4 Dedicated IPs * cPanel / WHM * Virtuozzo Power Panel Nightly Off-Server RAID Backups included
A great point in this VPS 512 is the number os disk inodes allowed for its 50GB disk space: 10,485,760 (in generally default VZPP disk inodes for 50GB are only 600,000). Disk inodes number it is a very important item in VPS spec because with much disk inodes you can host much directories and subdirectories; if the inodes number is little you will fill an entire virtual HDD (your VPS) quickly if you are hosting websites with a long files tree.
I did my order using the verified corporate PayPal account of @Macarlo Networks, Inc. and in few hours I received a phone call from WiredTree and then, few minutes after this, the welcome e-mail with my login. WiredTree is not a reseller and control it's own NOC in Chicago, Illinois, a best point for all bandwidth requests from U.S. and other countries.
For evaluate the WiredTree's VPS 512 for this review I hosted there the above referred 16 websites, all setup in few minutes by cPanel version 11.15 with Fantastico De Luxe and more...Using a tarball downloaded also in few minutes from our external backup server, in Nedw York (BQBackup) I put all 16 websites data in my VPS 512, registered in my partner Dotster, Inc. the new name servers for macarloshark.com and after the propagate proccess I started all websites just fine and in high speed, including for same extra-heawy webpages we have just for evaluations on VPSs and physical dedis.
Then I started the WHT Unixbech test on January 2009 and see the output below: ....
I switched from Resellerzoom to wiredtree with a vps. I also have accounts with liquidweb and softlayer. All are reliable and uptimenot an issue but as far as getting help Wiredtree is just far above.
I have been there now only a few months but so far so good. If your not a real tech person wiredtree is your best bet. ANd the email response time wow!! I tried to call them once but by time I picked up the phone and waiting on hold for about 2 minutes my email was already responded to.
I am sure there are thousands of good host out there but I know on this boards when i looked no one would tell me whichto go with , they all said it depends on this and that. What I am saying is if your looking for a good VPS and your not a technical person go with Wiredtree save yourself the headache I had with others that are great host but just not ready to deal with us stupid people who dont know how to "harden" a server .
An outstanding experience at the begining, disapointing this year, so that´s why I´m leaving them.
I bought a server on July 2007
1. I performed the migration on my own, did mistakes, and Zac migrated my site. He discovered Servstra, my current provider at that time, didn´t update 200 packages which were out of date. Zac updated all of them, installed a new kernel, and it solved the problem. Kudos here to Wiredtree
2. About 3 outages. On sep 2008 ticket PIE-852270, a power supply failed and server had a cooling issue, and went down 2 days, each day a few minutes. On dec 2007 ticket IJL-235362, my server switch had a power issue, site went down a few minutes. I used platinumserver manager and its monitoring service advice me on outages. All hardware problems were solved in a timely manner by WT.
3. I used to recieve quick answers from Wiredtree support ranging from 2 to 7 minutes. And solving my problems. Had the feeling of being safe with a very organized team and technical skilled.
4. I would rate them 10, I was a fan during the years 2007, and 2008.
5. For several months nothing important happened. I dropped PSM service.
6. Due to a new project, I needed a most powerful server, so I upgraded with Wiredtree.
7. They asked me to pay twice, once for the new server, and second for the older server next billing month period. Then, they would credit me the amount of money paid, minus days the migration take on server.
8. I didn´t want to be billed near 800 usd in a month. So I asked billing if the upgarde was possible without charging me twice. Because billing took time to answer, I asked to the sales department, and they answered me, it was possible.
9. It happened in the last day of billing period, starting the new one next day. Sales guy encouraged me to purchase new server to speed up the process. I did. But Billing replied me a few minutes after, there´s no way, so I was going to be billed for old server too. I got angry. I felt tricked by the sales guy.
10. The migration started. It took 2 days, and when I checked my mailing list database, no data was there. I got shocked. Even Zac replyed me, it´s ok not migrating that folder, because it was outside public_html. I got disappointed. I would expect from a managed server, take care of all migration details. migrating my data as is.
11. I discovered I weren´t able to connect to my server trough FTP. I asked support, even gave them details of my password. It took about 10 days to figure out a support guy, just a rsync will make work the ftp. So, the migration took 12 days.
12. Wiredtree wouldn´t give me the money amount of those 12 days. I talked to Customer service director, but according to him, if the migration took 12 days, then I will recieve credit back for the next billing period, minus those 12 days. I replied back, those 12 days were thanks to Wiredtree mistakes. But he didn´t move from his point of view.
13. I decided to leave, and canceled server. Customer Director called me to home yestarday to keep me as customer. I expressed, I can´t trust support guys, a new set that appeared on this year, because time response to the tickets went up to 15, even hours. And took several replies to solve my problems.
14. I felt warmed by him, but didn´t offer me credit me back the remaining 18 days to my credit card, so I´m loosing money here. Just in case I´m going back to Wiredtree in the future, then they would credit me the money, about 150 usd.
15. Actually I´m migrating to a new host, and propagating DNS
16. My last ticket IFM-287539 yestarday was replied 1 hour later, and not solving my problem. I resarched trough the internet, and solved it on my own.
17. I would rate Wiredtree a 7 for this last year.
18. Summing it up: outstanding service support on the years 2007, and 2008, but dropped the time responses, and quality of them on the year 2009.
I´d prefer not to disclose, neither my website, nor my name. I´m moving from Wiredtree and by this time, maybe DNS propagation is done. Wiredtree already know who I am. But if a mod need info about my site, kndly tell me how can I do it.
I came here about three days ago asking for a good managed dedicated server. WiredTree was mentioned by several people so I checked them out and managed to get a Q6600, 8GB RAM, 2x 250GB HDD's and 4000GB bandwidth for $215.20 per month. Not sure if the deal is still going on or not...anyway! This is my first server so I will try to keep everyone updated as I go through the process.
I ordered the server at about 4AM in the morning and got an e-mail telling me that they'd make a verification call at 9AM-11PM which is when those calls are normally made. I got the call at 9:05AM which is great because i'm used to always being held up by companies making promises then breaking them. The guy on the other end was friendly and asked if I had any questions. I didn't at the time so he told me the server should be up in 12 hours.
13 hours later the server is up and I get my welcome e-mail with all the important login info but I got something else I didn't expect. Actual instructions. Now I know this is a managed server but it still blows my mind that I got a starters guide which explained some of the stuff I had no clue how to do. It saves both my time and the tech supports time. So I dove in and set everything up today when I had some free time. Now i'm just waiting for the DNS to propagate.
In the meantime I decided to upload a file (which it uploaded at maximum speed) and then download that file. It never skipped a beat and I was once again maxing out my cable modem service at 700kbps. Now we will have to see how it holds up once I start having viewers all trying to grab stuff at once but it's nice to know the server is at least performing good right now since i've read some horror stories about people getting super slow download speeds even on dedicated servers with barely any hits.
Well, that's it for now. I'll make new posts when stuff worth mentioning happens. So far i'm satisfied.
I've signed up with Wiredtree for a Managed VPS 12 days ago.
I know it's not enough time to write a review. But I decided to write my first impression then keep you updated by writing a new review at the end of each month, so expect one at 12 February.
For now, these guys are simply the best I've tried.
They reply you in 15 minutes or less and if it took them more, 20 minutes or something, then be sure that they're investigating your problem. If you can't wait for 15 minutes, then go ahead and give them a call on their toll-free number and they'll be with you second by second. Their support wont just solve your problem, but they'll educate you telling you what caused the problem and how did they fix it.
I'm solicitous about security. But with these guys, I finally sleep peacefully knowing that my VPS is well secured.
I've been with XenVZ for about a day now, and thought I would share my initial impressions thus far.
I was looking for a cheap, basic little VPS to run a few simple services off of. I had raked high and low through these forums since I was looking for something located in the UK, with Xen virtualization for <Ă‚ÂŁ10/month.
I came across XenVZ in the advertising forum, and thought I would check them out. Started up the Live Chat, and got through to Sean right away. I asked a series of questions and received prompt and professional replies.
I thought I would start out cheap, so I signed up for the Ă‚ÂŁ3.99 'taster' VPS (they have a 30 day money back guarantee, so can't really lose). Signed up around 8:10, received invoice 8:12, paid invoice right away and had the server details at 8:21. Whole signup process took around 11 minutes.
Even for a tiny VPS with only 64MB RAM, it performs fairly well. I am running a Ventrilo server inside Screen, IRSSI session inside Screen and Lighttpd server (serving a simple static placeholder page), and I still have around 20MB spare RAM.
The network seems pretty solid too, I thought I would test it out with a wget from a UK mirror service, the connection capped out at about 9.5MB/s.
If your looking for a UK VPS, I highly suggest giving these guys a check, can't fault them so far.
Of course, I'll be back in a month to give a more detailed rundown of the service.
I don't run a domain off the VPS but can provide the IP on request.
I was on shared hosting with Site5 and found the level of service declining the cheaper their shared hosting plans got. My site was down more often than I wanted, so I canceled my plan and went with VPSLink.
I signed up for the Link-2 plan for a few months just to feel it out and see if I could get a Debian server up and running from the command line. After signing up I was in my VPS in less than 30 minutes. Much quicker than I expected!
Following some tutorials I was able to have a lighttpd, PHP5, MySQL server installed and running in a little over an hour. I had a site up right away ! I'm used to FreeBSD, so Debian's apt-get is very simple to use. I used VPSLink DNS and it was easy to set up. To keep the load off the server I transferred my domain email over to Google Apps. I've spent more time tweaking the configuration and I'm happy with the result so far. VPSLink is much faster than my old Site5 shared hosting. That could be due to the VPSLink server sitting in Seattle while I'm in Vancouver BC, but I kind of doubt it.
My initial impression of VPSLink after a couple of weeks is positive. The price is right, the performance is good and it's no frills VPS. I like to have full control over the server and I'm glad I just took the leap away from shared hosting. For the prices they offer it's worth trying.
I am migrating my sites from a Xen based Centos 5.3 + cPanel/WHM instante to another Xen based cPanel/WHM solution with Centos 5.3 64-bit. I am having issues with easyApache now after it was successfully ran for the first time.
It does not time out however even the profile selection screen takes well over 10 minutes to get to once easyApache is initiated. Once the profile selection is made it is still slow moving to the customization screen.
The server is neither overloaded, nor out of memory. I have actually executed /scripts/checkperlscripts in hopes that it would identify something. I am planning to remove /home/cpeasyapache folder however I am not confident whether this is the right approach or not.