Watch Out The Bait, Layeredtech - LT
May 31, 2008
I had two server from LT for few years. I was happy with the server until 6 month ago. I got an email from LT and was told the price will be increased. I have not choice but paid what they asked. I got another email few days later, again LT increased price. I think it's fine if they increase the price. The problem I got is: LT increases the price but at same time LT still offer same package I had back to few years to their new customers. I called LT, they told me they can do nothing. Today I looked the offer carefully. Here's detail.
-------------------------------------
Dual-Processor Opteron 248$59/Month
RAM:2GB
Hard Drive(s):2 x 160GB SATA
Free upgrade to 2 x 250GB
Bandwidth:3300GB
IP Addresses:8 (5 Usable)
Notes:No Reseller Discount
Setup Fee:$999 setup
---------------------------------------
Ha, $59 not bad deal at all. But watch out, $999 setup fee. Think this, LT will increase your price two years later. Then monthly cost will be $59+$999/24=$100 OR if LT increase you price one year later, your cost will be $59+$999/12=$142. Just think twice before you order from LT.
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May 12, 2008
I am posting here as I did not see any place else to post. I do not think they are window based web hosting. so here it is:
Beware! they say anything to get you to sign up and then you are stuck because there is a $30 cancellation fee plus you have to pay $15 "free" domain that I did not even need!
I went on chat (before purchase and during) and must have asked every which way if unlimited domain meant unlimited website. I even said I wanted to work on a few websites that I already owned domain name for and that is what I would be doing 1st.
apparently their term for websites is "add on". Because I did no use that term, I did not know there was a $15 charge /website per year! I told them that was not what i was told before I signed up. It took me 8 time of asking where was the link explaining this before they finally told me it. I looked all over and could not find this charge in all of their packages and prices. I had to ask again where exactly is this information.
She told me to scroll all the way down to where it says "add on" I asked what is add on? Thats website add on! It does not say web site add on but thats what you are suppose to figure out for your self after you do an extensive search of their website and ask the sale representative who lies to you and tell you can have unlimited websites!
Do not be scammed like I was. fortunately this all took place w/in a 12 hour period so I should be able to cancel on my credit card company. I am sure others have been taken by this deception.
I am back in the hunt for a honest vbullettin and joomla friendly web host provider and allows for at least 10 website on one account and not extra charges for website addition. And will be upfront about any additional charges just to get my site up and running. I been at this for over 2 weeks now. Right back where I started.
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Mar 29, 2007
my log watch and see things like this each day and some days more, does this mean someones is trying to gain access to the server by hunting for the passwords?
Log Watch so I am just asking for some advice out there.
--------------------- SSHD Begin ------------------------
Failed logins from these:
apache/password from ::ffff:200.206.107.12: 2 Time(s)
ftp/password from ::ffff:200.206.107.12: 2 Time(s)
mysql/password from ::ffff:200.206.107.12: 2 Time(s)
root/password from ::ffff:200.206.107.12: 2 Time(s)
root/password from ::ffff:61.186.188.168: 260 Time(s)
Received disconnect:
11: Bye Bye
::ffff:200.206.107.12 : 33 Time(s)
::ffff:61.186.188.168 : 127 Time(s)
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Sep 16, 2008
I have had a vps for a while now and am no vps expert by any stretch. But I have learned that I cannot rely on support to monitor my box.
what are the important log files to watch and where they are?
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Jun 20, 2009
I've got two servers with LayeredTech in Texas. One is seemingly totally down. Their support page is unreachable and their billing page is loading as slow as AOL on dialup. Anyone else having issues this morning?
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Jul 19, 2008
I can't remember the name of the utility that lets you watch what a process is doing. You call it on a PID and you can see all the memory allocations, file IO, library loading, etc. that the process is doing as it happens. Anyone know what I'm thinking of?
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Aug 17, 2009
I'm about to upgrade my co-locationed server from twin 2214 Opertons (dual core 2.2GHz) to
twin 2378 Opertons (quad core 2.4GHz). [Got to love the upgrade path on Opertons, single core to 6 core on the same socket.] I know I'll need to do a Bios upgrade but is there
anything else I should worry about. I want to minimize downtime as much as possible.
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Mar 25, 2009
I am running CentOS 5.2 with cPanel on my server,
And i am wondering how can i let customers on virtual hosting watch their own CPU load for their account?
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Apr 19, 2007
I have recently removed my Servers from Moxie Hosting, and I think that if you are reading this you should know what this Commpany is all about..
When I signed up Last year for a year Contract, Sean Corbin, Stated to me that
they have own suite at an other location that the cage my equipment was in was tempuary, and that they would be opening a new suite, when I moved to 8th floor and was told that the that suite was their, which it was not,
Watch out for thier 100% up time, they have been having problems with power,
sence the moved and and till a week ago, they keep blaming the building, and that I would not get any recourse, because Sean Corbin has stated to me that it wasn't his fault and that not his problem,
They also stated that they have a tec on site 24/7, not true, they have an on line
tec that can remotely look at issues, but when I need to get access to my server when I need to fix a issue I had to wait for a tec to show up, and if is after hours its a longer wait because Sean Corbin has no tec on site, I have asked to worked on my server during days, he also staited that he dosn't go to suite during days, and he only works nights.
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Oct 5, 2009
We are the clients of LayeredTech for 4.5 years. Basically, we're fed up with poor service and below are the details. Love the stories about stupid circumstances leading to major catastrophes? You'll love the story below.
Another incident took place in June. We have ordered another hard drive for our server. During the maintenance, their technician obviously dropped an existing hard drive (never admitted by them), causing the bad sectors to appear immediately after upgrade. They were trying to replace it, but replaced a wrong hard drive (!). Their second attempt to fix things up resulted in a broken SCSI controller (!). Their verdict: the server is dead and can't be restored. It resulted in a huge downtime of three days. During these three days, we experienced the lack of professionalism from their staff (besides group leaders), poor coordination between the shifts (another shift comes and they have no idea of what the previous shift has started) and poor response times.
Now, they are moving their data center forcing clients to order a new server (you guys probably heard about it) and we have the same experience: poor coordination of departments. Friday: technicians offered a configuration and suggested to submit a ticket to sales (I've no idea why clients have to transfer information between their departments). Sales came on Monday refusing to fulfill this order suggesting to order a new server from the web site. We gave another attempt and placed an order, asking to upgrade memory and disk - the features we already purchased. Their response? It's not upgradable. Nothing was suggested.
I'm not to tell about the other issues, about red eyes of our technicians that can't get to bed waiting for their support to reply and restoring the server from backups. I'm not telling about our IPs whitelisted in major mailing services; years of work discarded by moving our server without asking us if we like to. Finally, I'm not telling about minor issues; they happened for these years.
Guys, we're fed up with LayeredTech and moving our server out (we have one more and refer it as "hostage"). Yes, we loose money for the purchased memory, for purchased a hard drive and for a setup fee from another provider. But we can't deal with them anymore. Anyone thinking about LT - keep away. Dear fellows who already own a server there - let's keep our fingers crossed; LT is great when nothing happens, but horrible dealing with incidents. Good luck, guys.
For LT management: if you want to proof the facts, my client ID is 4553.
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Mar 31, 2009
My server is down [At layeredtech.com]
I told them I selected 2009/3/28 to migrate my server on 13 march, 2009.
Then, I have not received any information from them, such as the new IP.
Now, my server is down and I don't know how to login my server.
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Apr 30, 2008
Thought I may as well post up a review of Layeredtech having left them recently after 15 months of service.
Network: 10/10 - Don't recall a single downtime with them, certainly nothing that showed up on my cacti graphs & downtime would certainly show up.
Support: ?/10 - Unfortunately I can't comment on their support as it's something I never used. Ultimately though, given they are an unmanaged provider, support really should be limited to tracking down hardware issues etc.
Hardware: 10/10 - Never had a single problem with the box I was on.
Sales: 9/10 - I'll give em a 9 for the hassle of scanning ID etc, although in fairness these days, you expect that with pretty much all providers so not a major issue.
Other:-
I'd read bad things about their cancellation process, e.g. people continuing to get billed for cancelled servers etc, this hasn't happened to me, I gave my two days noticed (as required in their terms) and they did everything properly.
The only downside really was they increased the price by $9 or something, although in fairness, that was a pretty small increase and they made up for it by providing remote reboot ports, although I never did make use of them since my box never crashed.
Overall, a pretty positive experience, only left because I needed much more powerful hardware and LT's deals aren't as good as they once were.
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Jun 25, 2008
While I only had a server with LT for testing and running our helpdesk off network... I'm happy to say that I'm finally fully moved from LT. (My new off network home is at GNAX, btw.)
I went from a reseller of 3+ years, with a peak of ~20 servers ... to nothing.
Way to go Layeredtech!
I started this thread out writing all about my history with LT, and my thoughts on what they've done... but I decided that it wasn't worth it. Layeredtech will probably continue doing what they are doing - swindling customers - and there's nothing I can do to stop it. I'm just happy to no longer be a victim.
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Apr 21, 2008
Because they offer AppLogic we chose a company called LayeredTech.com a.k.a layeredtechnologies.com;
I have not had much issues with the access related issues and support was fairly quick;
But, i have decided not to use them as a DataCenter because
- One they they stopped our server by not giving any advance notification by telling us that there were a spammer and they do not allow any account with Spammer
- Earlier their warning were only for 8 hours . So if you happen to sleep when they send notifications you wake up a disabled server; They refused to improve this and they rejected to accept he fact that Web Hosting accounts can have many reasons that can be abused for spam.
- We have woken up to $1800 charge one day and we wanted to dispute it. They have given us RTG charts which does not explain anything about the detailed usage.
We have asked them to listen to our reports from WHM that shows only 200 GB usage rather than 15000 GB they charged us for. They were pretty quick to comment that WHM calculations are not reliable.
- On another note we paid for a year for Cpanel licenses. We had to cancel 2 Cpanel licenses and asked for a refund. They said, they could not refund the payment for Cpanel license; well they charged for a year. At least a credit? No. They offered to enable it if we need;
- Applogic? Another utopia. It does not work for cpanel purposes.
Whenever you have problems, High Availability feature never works. The other server never picks up the functionality.
When you ask why, they say you put so many accounts on one server.
Well, you want us to put 250 account on a server prices for $700 USD per month? That does not make any sense;
I have used in the past so many Data Centers
- Bustnet
- Iweb
- NAC
- Netelligent
- Dedicatednow
Layered is the least flexible one. They do not give any value to your thoughts and rights;
I have started using netelligent.ca and they are great guys. I will be canceling all my accounts with Layered as soon as my account term paid will expire.
Just wanted to share my experience
Bulent Turkoglu
[url]
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Jun 29, 2008
I remember long time ago when I used to host on Layered Tech fast network good stuff, affordable price my first server costed me 90 dollars on Layered Tech with about 20 dollar setup one time fee.
I visited today after about 2 years and I'm pretty much surprised to see their prices they are by no means affordable as they were previously and the setup fee is now 50 dollars on every server.
With such large number of servers in their data centers shouldn't they be able to make them affordable? yet I have seen same server on WHT ads section for fraction of the price LT expects and not to mention the excessive setup fee.
I'm not complaining, its their business, but is it really helping them? I cant be the only person feeling this anti-love for Layered Tech being a former LT customer, I had no problems with them or their services I just left after I sold my site and moved into VPS. But seeing the new prices its a bit shocking.
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Nov 26, 2008
After reading numerous accounts (27 and counting) of people's domains being stolen I decided to investigate the situation more closely. What follows is my personal investigation.
Without jumping to any conclusions as to how all of these domains were hijacked, I gathered the facts and sat back to see where the common denominators were.
All of the domains had GMail accounts listed in whois.
Many of the domains were hosted with GoDaddy
Many of them had Alexa rankings of less than 10,000
While the GoDaddy connection was interesting, the fact that all of the hijacked domains had GMail accounts stood out as the real common thread.
It's still not clear how the hijacker was able to obtain access to the GMail accounts it is clear that using a GMail account for your domain registrations may not be a wise decision. We have seen infectious code on websites designed to either steal cookies or check to see if the visitor also has GMail opened in another window.
A few cases involved visiting a webpage while GMail was opened and the webpage doing a POST to a GMail interface and injecting an email filter into the visitor's GMail settings.
Typically the injection would include filters that would automatically skip the inbox and forward emails from register.com, godaddy.com and dreamhost.com to another GMail email account.
Then with forwarding set and knowledge of the registered email address, the hijacker would have use GoDaddy's website to obtain the customer number, which requires a verification email. Armed with that information, the hijacker would go back to GoDaddy and have an Authorization Code for password reset, sent to the registered email address.
The password would be sent to the email address, which would be forwarded to the hijacker and then they could move the domain to another registrar, change the website and benefit from the traffic to that website.
Or in some of these recent cases, the hijacker asked for $2,000 in order to "give" the domain back.
How did this happen?
Creating a filter in your GMail account sends a request to the GMail server farm. The request is an obfuscated URL with each section identifying the filter, the account, etc.
Many of the parameters passed in the URL can be generated accurately but one parameter needs the cookie from the account holder's computer. They can obtain this quite easily with any general cookie stealing technique (there are many).
What can you do?
For starters, this isn't the first exploit of GMail accounts. I would switch all of my domains to be registered to a different email address.
Secondly, I would pay the extra money to have your domain information listed as Private. This way your contact information will not show up on whois searches. GoDaddy offers Protected Registration if you're already listed with them.
Third, if you do use GMail, check your filters often. And check your deleted items as well. You never know what you might find in there.
Anyone here have any stories to share about domains hijacked?
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Aug 12, 2007
I seemed to have acquired a taste for getting volunteered for things here lately and I'm stuck on a firebox x550e firewall,
This application needs to be used to protect 2 servers that are going to be used to server 1 website and hold all of its financial records,
My main problem in the initial configuration of it.
69.65.22.144/28
69.65.22.144 Network IP
69.65.22.145 Gateway
69.65.22.159 Broadcast
Is the /28 Vlan
Picture 1
Picture 2
Picture 3
Picture 4
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May 28, 2008
I have a Win2003 dedicated server w/theplanet since 2004 and a Win2003 Web and FreeBSD server with LT shortly after purchasing theplanet server. I'm leaving the dedicated world and into the colo world. The reason is i like the total control of my server and when something happened to my server. I know i'll work nonstop to fix it and not reinstall OS as the only option. (My win2k3 server got system corruption at LT and th tech told me, OS reload to fix the problem. I know a lot of you thinking having dedicated server gave you a piece of mind or whatever but if OS reload is the only option then i might as well take the risk and run my own server and buy some spare parts in case of server melt down. However, i think it got to do more with LT using whitebox parts because my theplanet's server take a lot of abuse as well from me and it chuck a long just fine since it's Dell's entry level tower server despite having Cellery as CPU while my LT's windows server have P4 w/HT option. Both have 1GB of RAM. I think 1GB is rather limited nowaday. I also like the option of using whatever hardware that i want with my colo server and not paying extra $20 per month for RAM or whatever.) /end rant.
anyway, here are some pro and con that i hope you guys will find it helpful.
theplanet:
Pro -
1. very stable hardware because they use name brand like Dell
2. good network/tech support
3. Orbit - one place for everything. love it.
4. professional service
5. No price hike since 2004!
6. they have system in place to alter(email) you if your sever went down. LT have no such thing that i know of.
Con - not many. Didn't come across anything that piss me off.
LT (LayeredTech)
Pro -
1. good network/tech support
Con -
1. Not so stable hardware. They have to replace my FreeBSD server with AMD64. Originally the server have AMD XP. I think they use whitebox parts. I'm not saying there is anything wrong with whitebox parts but they could be using cheaper parts.
2. too many different login. Encompass, knowledge base for tech support...etc. It will be nice if they have something like Orbit. plus, you have to call them to change your CC and their reason is it is more secure that way but how so? their employee can write down my CC. why do you need human interaction for CC change?
3. price hike
This is all i can think of right now. I'm leaving the dedicated world and leaving the comfrot of dedicated provider and going into manage my own server plus the hardware. Hopefully, my server hardware can hold up like theplanet's Dell server.
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Oct 26, 2008
I've been reading that layeredtech's helpdesk or whatever they call there backend has been hacked again just a few days ago and the hackers got the customers root passwords.
This happened about a year ago also with them. How does this keep happening?
I thought about not giving my datacenter my password but then if it goes down they can't do anything.
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Dec 26, 2008
what VPS server will I be able to hear music or watch a trailer or youtube?cause my does not have a soundcard on it.
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Jul 10, 2008
I've worked with LT and a few others for some years but, never worked with SoftLayer. I'm looking for people's comments and advice that have had at least a years experience with both companies. We have some serious sites. One site reads from MySQL, uses about 30% of its traffic pulling in external data from around the world to create png maps from the data, and serves 10,000 pages in just under a minute and 6 seconds during busy times. We've been moved around inside SAVVIS once for traffic reasons, and the network is fine.
It's time to upgrade. Softlayer seems to have a lot of compelling features not the least of which is KVM. Because of our traffic, a wrong DC choice would be very expensive for us. That's why I'm doing my due diligence here. That’s why I need to hear from people with experience with both.
If you actually use the KVM to load servers, and the power switch to do hard-reboots, I'd like to hear about how well that all works. Maybe iSCSI experience as well if there is any of that out there.
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Mar 9, 2009
I received an e-mail that goes like:
"Data Center Migration Efforts Underway, from SAVVIS to Databank"
"The LayeredTech data center have informed us that in an effort to optimize the network architecture, they are planning to move all servers from SAVVIS location to a more centralized facility, the DataBank data center which is also located in Dallas."
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Sep 29, 2008
I've been a layeredtech customer since early 2005, and until this last insane price-hike fiasco, I've never had a major complaint.
But now it keeps getting worse.
I wound up keeping this particular server around after the price hike (for several reasons, one of which was misinformation from a LT sales person regarding the prepay option) and several days ago received an email stating that my server would have to be moved, and that due to the chassis type of my old server, they could not move my server, I would need to migrate to a new server.
The email was less than forthcoming with details, so I tried to phone the person who sent me the email. The call went straight to his voicemail, where I left a couple messages asking him to return my calls, which he never did.
Finally I called their Sales department to figure out what was going on, and finally spoke with a nice & friendly guy (in a different department), who he stated that he felt like he was in the middle, and he just wanted to help us (the affected customers) out.
Okay, I figure I can handle moving all my custom software to a new server figuring that they would find some comparable piece of hardware to move me to at the same cost.
No.
I was told I would have to pay around 10% more per month for a server with only a slightly faster CPU, only 1GB of ram and only 1 hard-drive (current server has 1.5GB of ram & 2 hard-drives mirrored)
Oh, and I have to have everything moved by the 18th of October.
And I'll have to pay for 2 servers while I move.
Or, I might be able to have the server moved to a different space at Savvis, but that would likely only be a short-term solution, and this situation would come up again.
I find this really appalling--they really must hate their customers who helped them through the early years!
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Apr 28, 2009
Im working at time with ffserver ... i test ffmpeg with flash streaming and it works perfectly but i want to do anoter step.
Im trying to do a streaming of a file to watch that movie in Windows Media Player. The problem is that i have a lot of errors of "buffer underflow" when i stream the video.
I Post My Config:
Port 8090
BindAddress 0.0.0.0
MaxClients 1000
MaxBandwidth 10000
NoDaemon
<Feed feed1.ffm>
File /tmp/feed1.ffm
FileMaxSize 5M
</Feed>
<Stream test.flv>
Feed feed1.ffm
Format flv
VideoCodec flv
VideoFrameRate 15
VideoBufferSize 80000
VideoBitRate 200
VideoQMin 1
VideoQMax 5
VideoSize 352x288
PreRoll 10
</Stream>
<Stream test.asf>
Feed feed1.ffm
Format asf
VideoFrameRate 2
VideoSize 848x480
VideoBitRate 256
VideoBufferSize 40
VideoGopSize 30
AudioBitRate 96
StartSendOnKey
</Stream>
As you can see i listen in all the ip source so i can acess to the file but ... dont work ...
Many of messages of the error:
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
Line that i use:
ffmpeg -i /descargas/anime/Soul_Eater/RnF_Soul_Eater_42.avi http://127.0.0.1:8090/feed1.ffm
....
My OS is debian eth.
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