How To Let Customers Watch Their Own CPU Load
Mar 25, 2009I am running CentOS 5.2 with cPanel on my server,
And i am wondering how can i let customers on virtual hosting watch their own CPU load for their account?
I am running CentOS 5.2 with cPanel on my server,
And i am wondering how can i let customers on virtual hosting watch their own CPU load for their account?
I've got a e-mail notification problem since i upgraded from Plesk 11.5 to Plesk 12: One specific Application Update for customer X is being sent to all my customers.
Last week we did have a problem with a busted customer portal. ( not customer X, plus still on Plesk 11.5 ) I fixed this by using this procedure: [URL] ..... Restored two records and problem solved.
As a temporary resolution we disabled Application Updates for our customers, but I do want that my customers receive Application Updates, but just the one where they are the recipient.
my log watch and see things like this each day and some days more, does this mean someones is trying to gain access to the server by hunting for the passwords?
Log Watch so I am just asking for some advice out there.
--------------------- SSHD Begin ------------------------
Failed logins from these:
apache/password from ::ffff:200.206.107.12: 2 Time(s)
ftp/password from ::ffff:200.206.107.12: 2 Time(s)
mysql/password from ::ffff:200.206.107.12: 2 Time(s)
root/password from ::ffff:200.206.107.12: 2 Time(s)
root/password from ::ffff:61.186.188.168: 260 Time(s)
Received disconnect:
11: Bye Bye
::ffff:200.206.107.12 : 33 Time(s)
::ffff:61.186.188.168 : 127 Time(s)
I have had a vps for a while now and am no vps expert by any stretch. But I have learned that I cannot rely on support to monitor my box.
what are the important log files to watch and where they are?
I can't remember the name of the utility that lets you watch what a process is doing. You call it on a PID and you can see all the memory allocations, file IO, library loading, etc. that the process is doing as it happens. Anyone know what I'm thinking of?
View 2 Replies View RelatedI'm about to upgrade my co-locationed server from twin 2214 Opertons (dual core 2.2GHz) to
twin 2378 Opertons (quad core 2.4GHz). [Got to love the upgrade path on Opertons, single core to 6 core on the same socket.] I know I'll need to do a Bios upgrade but is there
anything else I should worry about. I want to minimize downtime as much as possible.
I had two server from LT for few years. I was happy with the server until 6 month ago. I got an email from LT and was told the price will be increased. I have not choice but paid what they asked. I got another email few days later, again LT increased price. I think it's fine if they increase the price. The problem I got is: LT increases the price but at same time LT still offer same package I had back to few years to their new customers. I called LT, they told me they can do nothing. Today I looked the offer carefully. Here's detail.
-------------------------------------
Dual-Processor Opteron 248$59/Month
RAM:2GB
Hard Drive(s):2 x 160GB SATA
Free upgrade to 2 x 250GB
Bandwidth:3300GB
IP Addresses:8 (5 Usable)
Notes:No Reseller Discount
Setup Fee:$999 setup
---------------------------------------
Ha, $59 not bad deal at all. But watch out, $999 setup fee. Think this, LT will increase your price two years later. Then monthly cost will be $59+$999/24=$100 OR if LT increase you price one year later, your cost will be $59+$999/12=$142. Just think twice before you order from LT.
I have recently removed my Servers from Moxie Hosting, and I think that if you are reading this you should know what this Commpany is all about..
When I signed up Last year for a year Contract, Sean Corbin, Stated to me that
they have own suite at an other location that the cage my equipment was in was tempuary, and that they would be opening a new suite, when I moved to 8th floor and was told that the that suite was their, which it was not,
Watch out for thier 100% up time, they have been having problems with power,
sence the moved and and till a week ago, they keep blaming the building, and that I would not get any recourse, because Sean Corbin has stated to me that it wasn't his fault and that not his problem,
They also stated that they have a tec on site 24/7, not true, they have an on line
tec that can remotely look at issues, but when I need to get access to my server when I need to fix a issue I had to wait for a tec to show up, and if is after hours its a longer wait because Sean Corbin has no tec on site, I have asked to worked on my server during days, he also staited that he dosn't go to suite during days, and he only works nights.
After reading numerous accounts (27 and counting) of people's domains being stolen I decided to investigate the situation more closely. What follows is my personal investigation.
Without jumping to any conclusions as to how all of these domains were hijacked, I gathered the facts and sat back to see where the common denominators were.
All of the domains had GMail accounts listed in whois.
Many of the domains were hosted with GoDaddy
Many of them had Alexa rankings of less than 10,000
While the GoDaddy connection was interesting, the fact that all of the hijacked domains had GMail accounts stood out as the real common thread.
It's still not clear how the hijacker was able to obtain access to the GMail accounts it is clear that using a GMail account for your domain registrations may not be a wise decision. We have seen infectious code on websites designed to either steal cookies or check to see if the visitor also has GMail opened in another window.
A few cases involved visiting a webpage while GMail was opened and the webpage doing a POST to a GMail interface and injecting an email filter into the visitor's GMail settings.
Typically the injection would include filters that would automatically skip the inbox and forward emails from register.com, godaddy.com and dreamhost.com to another GMail email account.
Then with forwarding set and knowledge of the registered email address, the hijacker would have use GoDaddy's website to obtain the customer number, which requires a verification email. Armed with that information, the hijacker would go back to GoDaddy and have an Authorization Code for password reset, sent to the registered email address.
The password would be sent to the email address, which would be forwarded to the hijacker and then they could move the domain to another registrar, change the website and benefit from the traffic to that website.
Or in some of these recent cases, the hijacker asked for $2,000 in order to "give" the domain back.
How did this happen?
Creating a filter in your GMail account sends a request to the GMail server farm. The request is an obfuscated URL with each section identifying the filter, the account, etc.
Many of the parameters passed in the URL can be generated accurately but one parameter needs the cookie from the account holder's computer. They can obtain this quite easily with any general cookie stealing technique (there are many).
What can you do?
For starters, this isn't the first exploit of GMail accounts. I would switch all of my domains to be registered to a different email address.
Secondly, I would pay the extra money to have your domain information listed as Private. This way your contact information will not show up on whois searches. GoDaddy offers Protected Registration if you're already listed with them.
Third, if you do use GMail, check your filters often. And check your deleted items as well. You never know what you might find in there.
Anyone here have any stories to share about domains hijacked?
I seemed to have acquired a taste for getting volunteered for things here lately and I'm stuck on a firebox x550e firewall,
This application needs to be used to protect 2 servers that are going to be used to server 1 website and hold all of its financial records,
My main problem in the initial configuration of it.
69.65.22.144/28
69.65.22.144 Network IP
69.65.22.145 Gateway
69.65.22.159 Broadcast
Is the /28 Vlan
Picture 1
Picture 2
Picture 3
Picture 4
what VPS server will I be able to hear music or watch a trailer or youtube?cause my does not have a soundcard on it.
View 14 Replies View RelatedIm working at time with ffserver ... i test ffmpeg with flash streaming and it works perfectly but i want to do anoter step.
Im trying to do a streaming of a file to watch that movie in Windows Media Player. The problem is that i have a lot of errors of "buffer underflow" when i stream the video.
I Post My Config:
Port 8090
BindAddress 0.0.0.0
MaxClients 1000
MaxBandwidth 10000
NoDaemon
<Feed feed1.ffm>
File /tmp/feed1.ffm
FileMaxSize 5M
</Feed>
<Stream test.flv>
Feed feed1.ffm
Format flv
VideoCodec flv
VideoFrameRate 15
VideoBufferSize 80000
VideoBitRate 200
VideoQMin 1
VideoQMax 5
VideoSize 352x288
PreRoll 10
</Stream>
<Stream test.asf>
Feed feed1.ffm
Format asf
VideoFrameRate 2
VideoSize 848x480
VideoBitRate 256
VideoBufferSize 40
VideoGopSize 30
AudioBitRate 96
StartSendOnKey
</Stream>
As you can see i listen in all the ip source so i can acess to the file but ... dont work ...
Many of messages of the error:
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
[flv @ 0xb7df29a8]rc buffer underflow
Line that i use:
ffmpeg -i /descargas/anime/Soul_Eater/RnF_Soul_Eater_42.avi http://127.0.0.1:8090/feed1.ffm
....
My OS is debian eth.
It seems that some of my customers are having serious DNS problems because their ISPs have old DNS information, and while I can access their web sites here, entire regions can't access their web sites. Obviously they ban my server because they say the web site is unaccessible is the whole city or region.
What do you suggest in this case? (Using different DNS is not a solution for a whole city; ISPs don't answer my calls)...
I've been having trouble with my VPS for a while now. In the QoS alerts page in Virtuozzo it seems to be a problem with numtcpsock and tcprcvbuf, mainly numtcpsock.
Copy these into the browser:
i18.photobucket.com/albums/b106/gnatfish/qosnumtcpsock2.jpg
And when i run cat /proc/user_beancounters:
i18.photobucket.com/albums/b106/gnatfish/beancounters2.jpg
This line is particularly scary:
numtcpsock 164 164 166 166 7321
What do i need to do, to get the website running again? It's only one site on the vps a proxy. So i thought a vps would be able to handle one proxy.
Will you still continue with LT?
View 8 Replies View RelatedI have been running a small web hosting business now for a couple of years, and have around 100 customers. This is all run through a reseller package with BPWeb.
Recently I decided to expand, and purchased another company. This one has nearer 200 customers, and is with EUK host with a dedicated server.
I am going to merge the two onto the dedicated, as I have Cpanel and WHM there. BPweb only offer their own custom control panel.
All my previous customers are hosting only, so I have no access to their nameservers. I need to as smoothly as possible move these customers across. I thought I'd move the domain that all their namesevers point to already over to the new dedicated server, and that should follow there. But how can I move content of these 200 accounts over. Simple webpages I'd just FTP, but things like Cron jobs and databases....
Is there any SellWHM customer here? Is your VPS also offline?
View 2 Replies View RelatedI know everyone is in the collocation game, and wanted to know the best way they think there is to get collocation customers and to keep them happy? How do you go about gettting new customers for all the collocation Data Centers? Let me know what you do different to get new customers and to keep them happy and be with you long term?
View 10 Replies View RelatedI've never seen a thread like this.
Tell me what you prefer your host to have, to do, give me a description of your ideal VPS host.
I'm a client of netdirekt.de starting from today. I want to move my old sites from EV1 to Netdirekt.de but unfortunately , they didn't gave me the dns servers. I've already set-up the domains from Plesk CP , but I don't know the name servers.
View 1 Replies View RelatedI have recently started my own hosting company, but I am having trouble attracting customers. My website get's around 500 unique visits per months, yet within 4 months of it being online I have only 2 customers so far. Can anyone point out what am I doing wrong? I am not overselling at all and prices are fair. Support, that I offer to customers is very good (compared to the support I get from the datacenter where I have the servers housed), so I don't really get what is wrong.
The website is at www.torqhost.com (torqhost . com)
how to renumber new customers.I have a situation where my company took over number of DSL customers who have routers with old IPs block mapped on them from an old company.
Once the carrier connects those customers to my router via PVC can I some how access those routers from withing my network even though thy have old IPs in them and renumber them to my own IPs? Is it true that if I bind an old gateway IP to my router that those customer's routers were using I would be able to access those customer routers?
Also, I would like to eliminate interaption of service to the new customers, so if I make an agreement with their old ISP where I would start advertising the IP blocks those customers were using with the old ISP via BGP while renumbering is taking place. How long would the down time be for switching route of IP blocks from their router to mine?
Are there any other fast colocation customers here?
View 2 Replies View RelatedAnyone know of some good server load testers ( commercial )?
Im not looking for application based load testing, I need real web server load testing... need to see how much traffic this one site can take before it cries.
I'm currently considering a host change, so I'm putting out feelers to potential candidates. As always, I'm putting on my difficult customer mask (turning down my rationality and patience module) to find out if the host can actually handle real-life customers (one of the things I find most important and that I don't want to find out once the server is already on fire). Most companies pass the test very well. Here's how LiquidWeb handles new customers:
Quote:
Originally Posted by yosmc
Hi guys,
I'm looking to switch hosts in the next couple of months. I'd probably wait until January, but since the recent experience has been a bit bumpy with our current host, I'd like to get some basic info now so we can move more quickly if circumstances force us to do so.
MY SITUATION: I'm a do-it-yourself webmaster who has been managing his own server for years. It's become a curse though because managing your own server means you have to be online virtually every day. I'm looking for a solution that will allow me to be offline for several weeks (a REAL vacation, something I haven't had in a decade), knowing that whatever major issue there is with my sites, someone will take action and make sure the service stays available.
- Last year, I've switched to my first managed solution, but as it turns out, they're not doing what I need. Yesterday, for example, I came home to find my sites offline. The site was unavailable for over 40 minutes, and after asking about it I learned that they didn't take action because the server wasn't quite dead yet, only really, really, really slow. To me, this is hairsplitting, the only thing that matters is whether or not my site is available to visitors. - And once the service has been restored, I would also expect a managed host to figure out what caused the issue, and to propose a solution (or just implement one, e.g. change the mysql configuration) so that a similar issue won't happen anymore under the same circumstances.
- If my sites are unavailable due to a fatal error (e.g. a table needing repairs, or max users reached, "can't connect" or whatever else) I would also expect my managed host to catch it on their own, restore things to normality, and possibly think of ways to keep similar issues from happening in the future.
- If my site suffers a DOS attack, I would expect a managed host to think about how my site can be protected.
And so on.
- My largest database tables are 2.5 GIGs in size, but the /tmp disk my host configured has only 600 MB available, so everytime I perform a major operation (even if it's about slimming it down and running an OPTIMIZE afterwards) everything goes down the crapper (/tmp 100% full and load average shooting up to 200). Seems like the fact that /tmp is 100% full doesn't even trigger any alarms with my host, they send the alert to me, and expect me to contact them and ask for a fix. - When I needed to run a business-critical script that keept failing due to the small /tmp, it was me who reconfigured mysql so that it would temporarily use another partition for /tmp - no suggested solution from the host whatsoever. Not good at all.
- I would also like to see a host being able to learn from past incidents. This would require the host admitting though when they made a mistake, or gave the wrong advice. A host not admitting mistakes means that they will not learn, and will therefore keep making the same mistakes all over again (for the client that's a horrible outlook).
- I also think it's embarrassing if a host tells the client that fixing a certain issue is beyond the scope of their support, if it turns out afterwards that the issue happened because of some update done by the host. If in doubt, the host should always provide assistance.
- And if an issue does go beyond what can be expected from managed hosting, it would be the icing on the cake if the host could offer to fix it anyway, possibly against a fee. Such a situation could occur if a major site error is due to a broken script that was provided by the client. ("Looks like your script blah.php is causing the fatal error, we can look into it but this will likely take X hours and cost you Y USD.") Again, the ultimate goal for me is to be able to be offline for several weeks at a time, knowing that any major interruptions to my sites can be resolved without me.
- I would also appreciate a system that will allow trusted site members to report issues - i.e. one where I can give users the ability to report problems without at the same time giving them the privilege to push any red buttons that may damage my site.
So in a nutshell I'm trying to figure out if Liquid Web is the right hosting solution for me. Please let me know if your hosting philosophy meets me needs (and don't hesitate to let me know if it doesn't ).
Thanks!
Quote:
Greetings,
Thank you for contacting us. Liquid Web offers Heroic Support which covers the
hardware, OS, and installed components. We will also monitor your server, and
if a service fails one of our reps will log into your box and restart the
service. We do not provide support for your content (including backups). If
you are having a problem we will help you to troubleshoot the problem, however
if the fault is in your content or scripts we will not be able to assist you
with that.
For more information on what your support covers please see our website at:
[url]
If you have any further questions please let us know.
Quote:
Originally Posted by yosmc
Hi,
I hadn't written such a long email because I'm bored, but because I wanted to know where Liquid Web stands on the issues mentioned ("what would have happened in these situations if I was hosting with Liquid Web"). You have basically answered the question about fixing script problems, and for the rest sent me to a page with unspecific promotional teasers. If that's all I can get as a reply I guess that also answers my questions (I'm already Googling for alternatives) but then again maybe you just want to give it another try?
Thank you.
Quote:
Originally Posted by LiquidWeb
Greetings,
We will take care of server administration issues, we do not take care of any
content issues. From the email you sent it sounds as if you are looking for a
web developer that can watch over your site, and make corrections and
adjustments as needed. This is beyond the scope of what we offer.
If you have further questions please let us know.
Quote:
Originally Posted by yosmc
XY, right now I am just looking for someone to answer my questions. For what it's worth, I didn't draw the name "Liquid Web" out of a hat, and I had already been to your website prior to sending you my mail. Anyway, here's what I read from your responses:
THE BAD NEWS:
- Even if it's a one-time emergency, you are paid extra and not providing help would ruin the client's business because the client is currently in a thunderstorm in the middle of the Atlantic, it is not possible to convince Liquid Web support to fix a fatal error that may have been triggered by a programming error in one of the client's scripts.
- Although Liquid Web's server monitoring is called "Sonar" it is - in practice - just as slow as the one I've described in my intitial mail (because if it was any better, you would have told me by now how LW would have handled the given example differently).
- Even if all my sites are down because your staff has misconfigured mysql to break under heavier traffic, or because one of the tables crashed, Liquid Web's staff will do nothing until notified because as long as the mysql service itself is up, you don't see any reason to intervene (if this is something you'd care about and fix, I'm sure you would have let me in on it by now). - EDIT: Or wait - you guys are installing mySQL but you're not configuring/tweaking it so it actually works for the client? Not sure, seems like I actually have to *guess* on that one.
- Liquid Web's ticket system cannot provide sub-accounts with lesser privileges (because if it could, you would have advertised it to me).
- When Liquid Web sets up new servers, /tmp is below 1 gigabyte as well, and when this causes issues, it is definitely not Liquid Web's fault (because if you would be handling this any differently, you would have pointed it out).
- Liquid Web has too many customers already, which is why even customers who know what they want aren't told what they can get, but instead receive links to canned information that doesn't answer their questions, along with the info that Liquid Web probably isn't for them anyway.
- Generally you're in a hurry and can't spend more than 5 minutes on the average ticket.
THE GOOD NEWS:
- LiquidWeb offers DoS protection (I had missed that, but see it clearly now).
Hope there was nothing I missed. So - thanks for all the extensive information you gave me (and sorry for using up so much of your precious time), I will make sure to honor it when I reach my decision.
No further replies.
Anyone know what's wrong with these people? Are they full, or do they only take on easy customers who need nothing?
Due to certain reasons I am looking for a fast reseller plan to Melbourne Australia. I would prefer the best from USA for Melbourne customers.
At the moment I would like to search and get quotes from various companies in the right city in USA which will be able to provide cpanel /whm and great support.
I plan on having a few websites hosted with different domains but the main one will be an online shop with many pictures. My current online store is in Korea and takes up about 500mb. I expect the Vietnamese one to be the same. In the future I plan on making a few other websites (probably not as image heavy) for various businesses I am starting here.
Nothing fancy needed as no actual transactions will take place online (all cash on delivery). Just need something that will give decent speeds to Vietnam and no problems with bandwidth. I am a newbie as far as all of this goes but I need to start somewhere. I would really appreciate some advice or at least being pointed in the right direction.
Budget is preferably as cheap as possible that will sort out all my needs but definately under $15 per month (under $10 much better!)
We have been getting a high quantity of requests for our VPS's with CPANEL preinstalled.
However, we feel that CPANEL uses way too many resources, and honestly its a bit expensive for what it does.
So, here's the deal, WHY CPANEL, and not Open source alternatives such as ISP Config?
Please give me some other Open Source (aka free), Web Hosting panels, as part of this poll!?
I personally always have favored doing everything on the 'bare' system, this is why CPANEL doesn't make too much sense for myself.
So, what is it about cpanel and plesk, etc thats so much better against the free options out there?
Is there any happy The Planet dedicated server customers? I read sooo many bad reviews on here, yet they continue to be the largest dedicated hosting provider and are growing leaps and bounds.
So I thought I'd see if there were any lurkers here that are actually pleased as a customer of The Planet.
We will add this option to our Seattle-based datacenter. So, which network is better for EU-based customers? We have NTT and Global Crossing in our mix already
View 3 Replies View Related