1)I bought a vps from them, got it promptly, except it was set to the wrong port.
2)I requested it reinstalled without there 'extras' so my network admin could do it himself. They do not offer a reboot in there power panel.
3)They reinstalled it, but changed my root password, also it is still set to the wrong port.
4)I then spoke to there live support, they started talking then disappeared for about 10 minutes to chat on the phone without even telling me, leaving a paying customer sitting there thinking 'what the hell'.
5)I requested the VPS be set to my original password by email, and they haven't
I just wanted a clean VPS to do my have my own install done on... how was that so much to ask of them?
I have now sent in another password request, but my advice to you all, steer the hell away!
I've had Cirtex hosting for about six months now, I setup a simple Wordpress blog and the site was fine, other than being a bit slow to load on occasion.
About three days ago I tried to add an addon domain. I went through the usual process, and when I clicked submit I got an error telling me I could add 0 of 0 addon domains. The package I am on offered unlimited addon domains, but on the cpanel home page it said I had 0/0 available.
I opened a support ticket and told them it looked like my account wasn't configured to allow addon domains. Twelve hours later I got a response telling me how to setup the Nameservers for the domain.
I explained the nameservers are setup properly, the problem is my hosting account is not configured to allow me to add addon domains. Seven hours later I got a reply telling exactly what an addon domain was and how they work. Great, except that had nothing whatsoever to do with my problem.
I replied back again, this time with screenshots showing that my account was not configured correctly. The next day I get another response saying they had configured addon domains, it should work now.
I checked, and sure enough addon domains were now enabled, I added the domain and went to install Wordpress with Fantastico, and discovered that there was no longer Fantastico support on my account.
I reply back yet again, and tell them the addon domains work but now Fantastico is gone. Eleven hours later I get a response that Fantastico is once again enabled on my account. I logged in and clicked on Fantastico, and tried to install Wordpress again.
Now I get an error that that application is not available, please contact support. I tried pretty much all the applications in Fantastico and none of them are available.
This question brought me to this forum in fact. I would like to know about the provider called cirtexhosting(.com). Their plans seem to be quite reasonable and they suit the existing needs very well, so I would like you to tell me if the company itself is worthy of dealing with.
I signed up three weeks ago. In that time I've had constant SQL server issues, very slow load times, four complete outages and the server was hacked at least once.
Reponse from tech support is slow as well and not very informative. From what I read of other clients there they have similar issues but apparently the server I had been put on was the worst. At this writing the server is down yet again.
I packed my bags and moved hosts and I am now demanding a refund. Avoid this company at all costs.
I paid for 6 months because it was a very good deal. During that time, it was down more than 10 times for extended periods... I was on the scratchy server, which sucked.
I never used it for any of my important sites, but still.
So, it was set to renew on December 16th. I didn't want to continue the service, because, uh, it sucked. I sent in a ticket asking to cancel, but that I didn't want my service shut off until the my pre paid time was up. They told me to use the cancellation form.
I did this, and I got an email asking why I was quitting. I said my site was down all the time, they couldn't really argue with that.
Fast forward to the next day, and there we have it. The sites are down. The account is deleted. What a bunch of sleazeballs... I specifically said not to close my account.
I can't in good conscience recommend Cirtex. Steer clear.
Can you please offer your ideas which type of plan is to be better chosen for a video sharing site www.cirtexhosting.com/shared.shtml or www.hostv.com/virtual.shtml, they both offer this feature, so what would be a better solution if I'm still quite unsure about the number of the visitors to the site?
I too had a very bad experience with this hosting too!
The host is not stable at all! I scheduled an hourly cron job there and it executed a couple of times and then totally stopped! I set up the cron job to make my life easier, not to give me more burden.
Around a year ago I hosted my forum with Cirtex hosting. I had a virtual dedicated server plan for around 4 months (at about $40 per month) and I was not impressed at all to say the least. For the first month or so it was fine and the server could cope with the large amount of CPU and RAM power required to run the forum...
However around 2 months after initially transferring the forum over the the VDS I noticed that the people on my forum were complaining of the forum being offline for hours and hours during the day. I thought that it might have been a one-off, or that there might just be some problems at Cirtex...So I waited for it to cool off. But after around 1 week there were still complaints from everyone and I came home from school quite often to an offline forum.
I told my dad about this (who manages a whole heap of dedicated servers at his work) and he started to investigate. After around 2 weeks of back and forward emailing with the Cirtex employees (who were total retards who couldn't speak English, nor understand what the hell a server was) we finally figured out that the VDS managing system was automatically shutting down my forum because it was using too much RAM and/or CPU. It's very weird, because they advertised their VDS server as having "1gb of swap memory and 256mb of dedicated", but apparently a lot of the dedicated RAM was used to run CPanel and the swap memory was totally unreliable and caused my server to ****ing crash when it swapped out.
I never once, throughout the 2 months that this **** went on, received any sort of warning or notification that my forum was using too many resources. All they did was shut me down automatically and cost me time, money and visitors....And I paid $40 per month for the experience.
I now receive extremely high quality hosting for free from my dads company, because they had a free server available. It has never been offline once in almost 1 year and is really fast and reliable.
I will never host with Cirtex again as long as I live, and I'm sooo happy that I'm no longer with them
To preface, I used to own a web hosting company but sold my customers after I came to college. I started hosting various websites with Cirtex Hosting and my experience has just been top notch so far.
With such incredibly low prices and after experiences with numerous hosts over the past 5 years, I didn't think that Cirtex would render the outstanding service that it has provided over the past year.
I have uptime monitored for my account and I'm amazed to see such a high uptime percentage ... much better than all the previous companies I have hosted with. I'm not hosting mission critical sites, but it's still wonderful to receive mission critical service for my small sites (at a cheap price to boot!).
Support is very competent and responsive. My support requests are usually answered within the day and issues are mitigated quickly. All in all, my experience with Cirtex has been top notch, and I would recommend them to anyone.
Hope someone might find this review helpful ... really do appreciate a good host when I come across one ... after being in the industry I know its hard to deliver a quality service, but Cirtex definitely delivers.
I'm trying to leave my old host, and consolidate all my websites into one host. I have about 5 websites, each running php/mysql with community features such as message boards and flash video.
In total on all the websites I have, i would say that the average is about 30 users online at the same during peak hours.
I need a host with the following at minimum:
# Web Server API - Apache # Supported Operating System - Linux # PHP Version - Minimum - 4.3.3 # MySQL Version - Minimum - 4.1 # GD complied with your PHP Build - Yes # SendMail - Yes # PHP safe mode - OFF # PHP memory_limit - 32M # Unlimited addon domains # FFmpeg # FFmpeg-PHP # Mplayer + Mencoder # flv2tool # Libogg + Libvorbis # LAME MP3 Encoder # PHP file_uploads - 1 # PHP post_max_size - 100M # PHP max_input_time - -1 # PHP upload_max_filesize - 100M
I plan to eventually move into a dedicated server, but can't afford the costs at the moment. However, I need a host where i don't have to worry about:
# my databases corrupting # slow connections # account suspensions for mundane things # downtime
I'm trying to leave my old host, and consolidate all my websites into one host. I have about 5 websites, each running php/mysql with community features such as message boards and flash video.
In total on all the websites I have, i would say that the average is about 30 users online at the same during peak hours.
I need a host with the following at minimum:
# Web Server API - Apache # Supported Operating System - Linux # PHP Version - Minimum - 4.3.3 # MySQL Version - Minimum - 4.1 # GD complied with your PHP Build - Yes # SendMail - Yes # PHP safe mode - OFF # PHP memory_limit - 32M # Unlimited addon domains # FFmpeg # FFmpeg-PHP # Mplayer + Mencoder # flv2tool # Libogg + Libvorbis # LAME MP3 Encoder # PHP file_uploads - 1 # PHP post_max_size - 100M # PHP max_input_time - -1 # PHP upload_max_filesize - 100M
I plan to eventually move into a dedicated server, but can't afford the costs at the moment. However, I need a host where i don't have to worry about:
# my databases corrupting # slow connections # account suspensions for mundane things # downtime
so ive had powervps and they i thought they were good well i just got cirtex for my moms small business and we had some issues. the guys at cirtex were very helpful and fixed my mail issues and even offered to give me a free dedicated IP.
I have come across this vps/virtual-grid solution, which at a first glance seems something like a vmvare esx infrastructure: thegridlayer.com does not provide very detailed information but for the little I understood they guarantee you almost 100% uptime because if your vps hardware fails it will be moved to a new node in minutes withouth any intervention. The grid structure also seems to easen scaling.
I am yet to understand what kind of virtualization they offer, but they claim the ability to build your own kernel, so it would seem a complete one.
Prices are quite cheap too: 59$ for a 512mb ram, 80gb disk, 2TB/bw virtual machine... Unfortunately they only seem to run a single prehistoric centos 4.4 distribution, but if you really can compile your own kernel and do all the tweakings would not be a big deal.
I am getting ready to order my server through a reputable company and am new to the colo thing and would like to here from some others letting me know if this server will be plenty for what I want. I have been using a dedicated server with Liquid Web for the past two years. The server I have with them has the following:
The server I am ordering is listed below. This has more memory and hard drive space then my current dedicated server. I am pretty sure that the 2 dual Xeon Woodcrest 5150’s will blow away the 2 dual Opteron 242’s. Am I correct in assuming this?
I would like an opinion on with this is a good server or is it to muck or to little. My train of thought when building and ordering this server was to build one that had plenty of memory and storage along with a good processor that I would not have to worry about for a while. I am thinking of changing my hard drives to 250G hard drives. So was this a good build for my train of thought?
2 dual Intel Xeon Woodcrest 5150 socket 771, 4x 2.66Ghz/2M L2 cores Supermicro X7DVL-E dual socket 771 server board, Intel 5000V chipset 8G (4x 2G) ECC FB-DIMM DDR2-533, 2x open 2x Western Digital 160-Gig SATA-II RAID Edition, 7200rpm, 16M Buffer 2x Western Digital 160-Gig SATA-II, 7200rpm, 16M Buffer on-board Intel ICH7R 4-port SATA controller on-board Intel dual-port gigabit NICs on-board ATI ES1000 Video, 16M 24x slim CD-ROM, no floppy drive SuperMicro SC813MT-420B 1U Rack-mount Chassis, Black 4x Hot-swap HDD Carriers & 1x4 SATA Backplane supermicro 1U 420w Power Supply 1U Mounting Rails/Brackets Kit included
Do they do a good job of supporting OSCommerce? I want to customize stuff using OSCommerce for my site. Let me know from those who have used OSCommerce with Cirtex hosting.
I have 2 dedicated servers and one VPS with liquidweb. Lately I am facing quite an issue with support and I think I am posting 2nd time about liquidweb support.
Its all about my VPS, which use to hold 45 clients consumming around 50 % disk space and around 30 % bandwidth.
On 3rd of April VPS started to shoot emails about services failure and continuously went for 2 days. Then on finally 5th April, it went down. So I reported this to liquidweb support by creating a ticket(I created the ticket by shooting an email to support@liquidweb.com not by logging into PIMS). I got an reply in around 1 hr 20 mins that server is up. So i checked it and yes it was up, but with lots of issues. Still were getting service failure emails as they are failing and above all my root password stopped working. So couldn't login into WHM that time.
I reported this back on 6th April. No reply on 6th of April. On 7th april, I sent a reminder about the issue. They repiled by asking for my last 4 digits of credit card for verification purpose (Designatation of that person was written Web Designer) . Now when I ordered this using paypal, there is no question of last 4 digits of credit card. So I politely replied them back within 4 hours that I have used paypal for ordering the VPS.
They didn't reply back on 7th, not on 8th. Finally on 9th, when I lost few customers because I can't login into WHM, I wrote a bit stringly worded post in that support ticket.
To quote myself.....
"OPPS!!!....This has been a tremendous lack of response from you guys. It seems that you don't have support guys anymore. I have lost few customers because I can't login into my WHM. And it seems that you have changed my root password and now not letting me know about this.
Suddenly one web designer is replying my ticket.
Whats is happening there?
Let me know my root password immediately.
Thanks Krish"
Now after posting this reply, I decided to call them. So within 30 mins of this post I called them. Jason, a system admin replied and we talked politely about the issue. He accepted over phone that it was big mess.
Why big mess?????...because when he restored my old password and I logged into WHM....I don't see any account left . All data lost...everything gone as it appeared there is nothing left.
So he took up the issue of restoring account. He claimed that server was rooted. Now how come after so many days and communications they discovered my server was rooted?
Then he started restoring accounts....all accounts came back but with a loss of around whopping 80% loss of data. Most of customers started complaining about loss of emails and data. On 10th again I reported them about such loss and mysql which was not working. They fixed the mysql issue, but no database was left.
Then I got busy on 11th, could not follow it up as I should have been doing. But still as I was waiting replies from my customer about how much is the loss (I was telling them that we should be able to get them back from backup).
So I reported back to support on 11th as follows...I quote myself...
"I am waiting for reply from them. I noticed one thing. That the content is not restored properly...as there are only 13% of space used right..which should be around 50%."
Our company uses ProductCart made by Early Impact (www.earlyimpact.com) for our shopping cart system. People on Early Impact's forums have recommended JoltDigital.com for web hosting for ProductCart.
Has anyone else used/is using JoltDigital.com or know of someone who does?
In your opinion, how are they as a hosting company: Customer support Uptime/reliability Feature reliability (ie- database management, scripting & server languages, etc.) Easy to use...
I'm considering building the following 1U rack server for colocation. I'm completely new to rack servers and colocation so I would be very grateful to hear your opinions:
Intel Core 2 Quad Q6600 CPU ASUS P5B-VM SE Motherboard 8GB PC5300 667MHz Non-ECC RAM 500GB HDD 345W Power Supply
I also have a few specific questions:Are there any differences between the Q6600 and it's Xeon equivalent? (especially power wise?)
Are there any disadvantages using a desktop motherboard in a (1U) server? (again, especially power wise?)
I've read that non-ECC memory is a lot more acceptable for servers now than it was a few years ago, is this true?
Does a 500GB drive use much more power than a 160GB drive?
How many watts of power can I expect the server to use?
Does a 1U chassis usually come with uATX mounting points?
Brand new to posting on this forum, but been browsing for a while. Also brand new to VPS, but i recently decided to take my first plunge into the VPS world. I've been using Iron Mountain VPS for about 3 weeks now, and since there seems to be very little talk about their services on this forum, I thought it would be useful to post my opinions, and maybe get the opinions of some others about this provider.
My Background: I began my search for web hosting because I had been hosting my own email server at home, but began to have several issues keeping the server up and running (power outages, network outages, power supply failures, etc...). My wife was complaining about her email being down, so I began looking for a more reliable solution I'm also a software developer, so I also had some interest in running some "hobby" type j2EE programs, so I began to look at VPS solutions. Since I am pretty technically inclined, I was just looking for a low cost unmanaged VPS solution with at least reasonable reliability that was powerful enough to run j2ee applications, host email, and run a couple other services like hosting my digital photos and setting up a versioning control repository (svn). I actually took the time to make a speadsheet to compare over 10 VPS providers, and eventually found Iron Mountain to be the best solution for me.
Setup: Their sales department was VERY quick to answer my questions, and very accomodating to my requests. I purchased their Pearl package online, and once the transaction was complete, I recieved an email that I could already log into my control panel. Here is the timline that things happened:
11:35am - Purchase transaction complete 11:36am - Recieve email on my billing info, and how to get into my VPS control panel. 11:48am - Recieved email that my VPS has been initialized, and I can no SSH to my instance 12:22pm - Recieve email that they have already setup a MySQL database for me (on their servers), and it is ready to use (without me even asking mind you). 4:31pm - I send an email (not even a support ticket) saying that I actaully prefer PostgresSQL 4:40pm - Recieve email that they will setup a Postgres instance for me 5:34pm - My PostgresSQL instance is up and ready to go (on their servers!)
So in summary, that is 13 minutes from purchase to having my instance up and running. 34 minutes additional to have a database ready for me to use (without me even asking for one). And another hour of time it took them to get a Postgres instance up for me... Not bad
Perfromance/Reliability: Let me preface this by saying that I am a father of 2 with a full-time job, so I really don't have time to run benchmarks and such. Also, my VPS is more of a personal site, so I don't have to worry about reliability as much as say a reseller or ecommerce customer. So I'm only basing these comments on preception and my knowledge of the technology Iron Mountain uses. In genereal, I have experienced NO downtime, and performance seems VERY quick. My J2EE application almost seems to run faster off these servers than it does on my localhost development environment... which is good enough for me.
Now let me rant about why I am very comfortable with their ability to continue to have great perfromance and reliability. One key here is that this is clustered web hosting! This means they have (for example) 30 servers working together like 1 giant computer. This giant computer runs all of their customer's VPS instances. If one server were to fail, nobody is losing service, it just means that there are now only 29 servers making up this one giant computer until they can get #30 back up and running. This not only protects us customers against one possible cause of downtime, but it also allows Iron Mountain to do server maintanence and upgrades without interupting any of their customer's service. My employeer has a similar setup in their datacenter, so I am semi-knowledgable on the benefits of a cluster. Now their service could still go down because of things like network issues (which is often out of the control of the VPS provider), but at least it removes risk at one point of failure. If you need anything more reliable than this, you should consider other alternatives such as having a mirrored service with another VPS provider on a completely different network.
Another HUGE selling point for me is that they host my databases, email, and spam filters (and DNS if you need to use it) on THIER servers! All three of these can potentially hog system resources (disk space, memmory, and bandwidth), so to not have them taxing my personal instance is HUGE. This also spares me from having to configure and maintain these services on my own. Oh, and to top it off, the perfomance of these services are VERY fast. However, the flexibiblity is there if you decide you want to host your own database and email on your own servers (obviously).
Support: As I mentioned earlier, I only really needed an unmanaged provider, and I haven't experienced any issues to this point, so my opinion on their support is limited. However, I have sent about 5-7 emails their way, and have received a response from them within 10 minutes every time! This gives me quite a bit of comfort should a real issue arise.
The funny part of all this is that I can not tell whether Iron Mountain's plans are managed or unmanaged. I guess they are at least semi-managed, as they have setup a database for me without any questions. I guess my question is whether they are fully managed (ie will do backups and install custom apps for you) or not... Maybe an Iron Mountain rep can chime in here.
Summary:
VERY smooth sailing so far. I have email, databases, subversion, apache, tomcat and more running, and still have plenty of resources left over for more. Sales/Support has been VERY friendly, and I have no concerns their. For what I need out of a VPS, who could ask for more. Their prices are also very reasonable, and their new Quartz plan is an amazing deal for a hobbyist like myself. Not really much to critisize at this point, but I will keep this forum up to date if anything arises.
We work with a hosting provider in Sweden. We rent a dedicated server there. The traffic was uneven, from time to time. Sometimes there was no traffic, and sometimes it reached 90Mbit. We bought a configuration with 10,000Gb. Now they sent us the traffic invoice. That has 18Tb if to count according to the 95% system. And in total we used about 12Tb. We didn’t know they counted according to 95%, that wasn’t mentioned in the agreement, it said only about 400sek per TB excluding VAT***. That’s why we thought that we had to pay exactly for the used traffic because if to count according to the 95% system, which means it’s counted per a channel, and the agreement informed only about the Tbs.
I'm trying to accomplish a redirect (or rewrite) of [url]to [url]
* I got DNS *.domain.com correctly pointing to my server. * I also created a vhost.conf inside /var/www/vhosts/domain.com/conf, and Plesk (/var/www/vhosts/domain.com/conf/httpd.include) is correctly including the file. * even though I don't know if it's needed or not, I created in Plesk a new CNAME with value *.domain.com pointing to domain.com
