I needed a hosting provider that offers mono hosting and found Ubiquity Hosting. I signed up with their Shared Hosting service plan called Cleveroy. I chose the 12 months Price at $5.95 USD (Free Domain). This is one of two plans that do not have any setup fees of $20 USD.
According to their link (ubiquityhosting[dot]com/web-hosting/service/mysql) about MySQL that they provide it states:
"What can I do with MySQL?
When teamed with the other flagship hosting applications of the open source community we run including Secured Linux Server, Apache Web Server, and PHP, the possibilities of your web applications at Ubiquity Hosting Solutions are virtually limitless...."
The keywords here are "virtually limitless". By that, I assumed they allow stored procedures and triggers even in a shared environment. That was why I signed up.
Upon doing so I realised I am not allowed to use those features and therefore requested a refund.
They refunded a partial amount and that left me fuming. According to their TOS, it states:
"Every web hosting account with Ubiquity Hosting Solutions - excluding all dedicated servers - features a 45-day money back guarantee. If you choose to cancel your account within the first 45 days and notify us by sending an e-mail to support@ubiquityhosting.com. We will refund all routine account fees, exclusive of any set up or domain names fees. Accounts closed after 45 days do not qualify for refund of any pre-paid fees."
The plan I signed up for did not have a setup fee.
I would like to enquire with you guys whether I am entitled to get a full refund or a partial refund as per their TOS.
I signed up with Ubiquity hosting in June. I was looking for an unmanaged VPS solution, and I liked that they had a Chicago data center since Chicago is closest for me.
The server I'm hosting is fairly basic, just a personal server for use by myself and my family.
* apache, mysql - used to host some personal web sites (a few WordPress blogs for family members, fan site for a band) that don't draw a lot of traffic -- averaging 700 hits/day, 226 Mb/day. * sendmail & dovecot IMAP - only 2 mail users including myself. * nagios - used to remotely monitor some servers at my day job.
Total bandwidth for August was 16 GB in / 6 GB out for August, so the bandwidth usage isn't intense.
Sales:
The guys at Ubiquity were great as far as the sales process goes. Very helpful, even switched the installed OS for me at no charge when I changed my mind on what OS I wanted.
Service/Support:
For the first few months, Ubiquity was great.
A few weeks ago (Sept. 9), I started having some problems. Most of the time, the server was just ridiculously sluggish. Apache, sendmail and IMAP connections would time out. Any commands typed at the command line took several seconds to respond. At first, Ubiquity said there was nothing wrong. Then they decided it was a problem with another user on the node running an IRC script. They said they warned the IRC script kid to knock it off, but performance never improved.
About a week later, the performance got even worse -- now, it was bad all the time, not just most of the time. Finally, on Sept. 17 Ubiquity says that some disks in the raid array my VPS is stored on failed. A week later, they've finished rebuilding 4 of the 11 disks in the array and the server is still unusable -- still getting timeouts on apache, sendmail and IMAP connections.
Support-wise, for me, having an unusable server for 2 weeks and counting is a deal-breaker. I'm already in the process of moving moving my server elsewhere (but I'm not done yet and have not requested cancellation yet, so Ubiquity guys, if you're reading, please don't pull a GeekStorage and just up and delete my stuff.)
The support from Ubiquity on the above described problems was inconsistent. When the problems first cropped up, as I said, they pretty much just said they didn't see any problems on the node, but could move me to another one. Then they changed the story to the IRC script explanation and just closed the ticket without any further explanation (for example, "so, at this time we won't move your VPS to another node."). I repeatedly asked whether the usage I described above was within the capabilities of their VPS solution, but never got an answer. At some times, I'd get quick responses in the middle of the night. Other times, questions went a day with no reply.
So, bottom-line, good sales process, and when things are working, they work well. But when things aren't working well, it seems Ubiquity isn't able to rectify them in a timely manner and/or reliably communicate with customers about the issue(s).
I'm now hosting with Future Hosting. I'll be back with a review of them in a few months.
I bought a vps with Ubiquity in the Los Angeles area for small game servers and I am very happy with it. I can tell that it is not oversold and the level of support I get is amazing. I called at 3 AM and had a question they picked up and were happy to help me. I would like to point out how much Michael has helped me with the vps. I asked him to change the container name and it was done within a few minutes.
Before I ordered there was an issue with the invoice and they resolved it very quickly.
There network is very fast and stable. I live about 60 miles form San Fransisco so the ping is very low. Around 23-25 MS as this is kind of expected.
Ubiquity is a great VPS provider and and I am very happy I choose them for my small game servers.
I've had a Ubiquity dedicated server for 3 months now. I wasn't going to post a review for a couple more months but felt compelled to do so after reading another thread entitled "Ubiquity Servers Stay Away".
I experienced a similar situation to what the member (who posted the Stay Away thread) experienced with my initial server configuration. My server config was supposed to consist of an E6600, 2 GB RAM, and 250 GB HD. The server I was provisioned with had 1 GB RAM and a 160 GB HD. And like the member I had already invested quite a few hours configuring my server before noticing the problem. But this is where our similarities end. Because Ubiquity's support staff did almost everything possible to fix these problems and accommodate me. I was able to contact their support staff immediately via their Live Chat. When I told them that I had already spent valuable time configuring my server, they installed a 250 GB HD in addition to my existing 160 GB drive so that my configurations on the server would be preserved. When I found out that they did not have any compatible RAM in stock to add to my server, I insisted that I needed it within 2 days (I had a deadline to get the server configured for Xen and the RAM was crucial). Not only did they order the RAM with next day shipping, one of their support staff members (who lives 4 hours from Chicago) guaranteed me that if the RAM did not arrive in time, he would purchase it himself, drive to the DC, and install it. Luckily for him, the RAM came in time, because I was ready to hold him to his word. Lastly, they adjusted my billing cycle so that I was not charged for any of the days in which my server specs were incorrect.
I want to add that I actually expect all these things from someone I do business with. If they make a mistake, they should correct it and make it up to their customers. What really stood out about this experience was Ubiquity's honesty, willingness to admit their mistakes, and accommodate my requests.
The other thing I noticed throughout this experience is that Ubiquity's core staff is not located in Chicago (I can't be certain, but I'm pretty sure). The only times I experienced support delays was when Ubiquity's support staff had to page/contact their hardware person at the DC and wait for that person to do the work. Yes, I said "person", as in " uno", "one". At one point, there was a 2 hour delay because that person wasn't reachable. To be fair, this was after hours on a weekend, so they may have more people available during business hours. More importantly, to me at least, is that they were again honest about the situation, and they were able to deliver what they promised in the end.
I haven't needed to contact Ubiquity for anything else since that time. My server is running as it should be, and their network has never been down.
The short: Professional, honest, and competent. I've learned that when dealing with VPSes, if you want to be fancy you need to tolerate problems. While Icertainly had some interesting issues [url] with Ubiquity, besides a few of them they fall into the categories of 'stuff happens' and 'should get a dedicated server, instead'. It ran two of the most active adult communities in the world without a hitch. Except my members are addicted to them like crack and 15 minute lag issues are the end of the world for some : )
So now, four months after I left Acceleratedweb for Ubiquity [url]I am the proud owner of an overstock server from Ubiquity and am reviewing their VPS.
As the first link suggests - it wasn't my first shot with Ubiquity. I think that says a lot for making "If you ever want to come back." offers. They now have $125/month of my money, most of that guaranteed (I dislike having only one host so am probably going to try poking Futurehosting again after Lenny becomes a VPS install option there, or maybe Steadfast).
I really appreciate Ubiquity's patience with me while I learned how to self manage. I've come to detest control panels and have gotten rather good at it, especially after custom designing my own LAMP stack (handled over four thousand php page landings and forty thousand queries a minute from seventy connections... bad AJAX is a good DDOS simulation).
Typical Response Time: Ten minutes or so - pretty fast, though resolution can often be longer. The clock on vz010 is off by six hours on reboot. Very annoying.
General attitude: Not as individually detailed as AcceleratedWeb was, but this is okay, since I know more on my own now. Beyond that, they are generally pleasant compared to other VPS host's I've tried.
Server ping: Originally around 15 milliseconds. 40 now, and the same to my new server -
I wonder if echo requests or replies are throttled. I'm not sure if I'm a good judge here - the forums rarely take more than 2 mbps during any given minute unless I'm downloading a backup.
Server uptime: There was a crash a few days after I moved the forums to the VPS. November was around 99% with that, but otherwise it's closer to 99.8%, if you count occasional local outages. There is a router in between their network and their VPSes which sometimes goes haywire, which seems to be the main culprit.
Server speed: This is a bit tricky. Ubiquity only gives you access to one core. This may seem bad, but occasionally VPS members get hoggy, do you want one person out of thirty bringing your VPS down or one person out of four?
In the end, raw disk bandwidth is what counts for performance for me. The VPS server itself has a monstrous amount of RAM making this, usually, a non-issue. Occasionally though another VPSer would do something disk-heavy enough for us to suffer. "Get dedicated" <- we just did, that's why this review is here : )
Security: Ubiquity only took my root password when trying to diagnose the mystery disappearing disk space issue. They run a RAID and perform daily backups, and their control and billing software has no obvious security issues (though their billing software is plenty funky in other ways).
Price: Futurehosting is a bit more expensive but offers the future protect deal, while Ubiquity only permits one backup via the control panel. Pretty competitive for what is offered and allowed.
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I did have issues with Ubiquity. Their DNS servers fritz occasionally. There was the mysterious disk issue that caused me to leave them in the first place. The server crash really made me grit my teeth. The system clock on vz010 gets set ahead 6 hours on reboot - very annoying (and the butt of a lot of time travel jokes on my forums). Even though that only happened twice. There are lag spike issues, but it never brought the forums down after the first time and even then it was resolved within 15 minutes.
Something I've learned and made it a bit of a mantra. Tolerate mistakes, cheap, do what you want - pick two. Or better, a good balance between them.
The support staff is both professional and, in general, technically competent. If something is over someone's head, it happens, it gets forwarded on and is generally dealt with. The only thing I really blame them for is letting vz010's clock be off for six hours after I notified them - but they were apparently rather busy.
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I looked over dozens of VPSes for the criteria I wanted, and paid for several.
I needed a US host, in a fairly liberal state - I do not want my server hijacked by puritan authorities as had happened in Florida and Pennsylvania. I needed to host adult content, with an irc policy that makes sense. I needed to run Debian Lenny, and manage it on my own.
Out of all of them, Ubiquity was the only one that let me do everything I needed to, reliably and with confidence, for a price I could comfortably afford.
I currently have a VPS with ubiquityservers .com. It's used for simple web serving as well as a proxy tunnel for playing games like Aion. (Without SSH socks proxying, ingame latency is about 800+ms. With proxy, it's about 280ms.) Since most companies charge about US$6 for the proxying service, it makes more sense for 7 of my friends to just buy a cheap and simple VPS to try.
I must admit that I'm pleasantly surprised with ubiquity. I placed an order for the server on Wed 3:41 AM (according to email) and server was already up and running by Wed 5:16 AM.
I created my first ticket about login issues (it happens, so I don't blame them) at 8:36 AM and got the response in 2 minutes. WTF? I've never seen this kind of ridiculously fast response time, not with LayeredTech, PacificRack or iWeb (they are good hosts nevertheless). Maybe the techs just happen to be looking at my ticket first by chance but it was very pleasing to me.
A week later, they got DDOSed. I emailed to ask about the connectivity at 1.06PM (I'm on GMT+8 so it's probably really late in their DC.). I got the response in 5 mins. O_O. I'm pleased with their response times once again. The whole issue got resolved quickly.
2 days back, I decided to be a little adventurous and out try OpenVPN. I contacted them for support as /dev/net/tun was not writable in the containers. After 2 mails, the request was forwarded to the VPS admins who promptly enabled it for my container.
I did some searching on their wiki and found that my 'baby vps' is being shared with 127 other containers. It's only $18 so there's nothing I can complain about.
I am writing this post because I feel that this host deserves a mention. If anyone wants to try out a VPS, do give them a shot.
I'm currently looking for a host with either unmetered bandwidth or diskspace, or specified numbers but with 100s of GB of space and above 1TB bandwidth.
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed: Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support: I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing: Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
Being a small business which is dependent on word of mouth i always try myself to post reviews of other companies when possible.
Signed on with [url] sometime back to give them a shot after seeing their signature here on WHT.
The sign-up process was very simple and fast. They accept all major billing methods.
I submitted 2-3 tickets over a course of 6-months.
All of them where general questions, nothing was wrong with the service. There response time each time was under an hour.
The servers are always up and and the company notifies of any updates regularly.
Im very impressed with this company. Since ive signed up i havent had to worry about a single issue or downtime. Been with them going on 1-year and i have no intentions of ever switching. Best experience i have had with a hosting company so far.
This is my opinion and experience to CH Hosting or chhost.net after purchased their VPS promotion plan. Not long ago, just almost a week.
I has been read thru again the threat that I asked in WHT regarding any existing review to CH Hosting before i purchase, and now I aware about the connection speed which is shared among the VPSes (anyway i'm just a beginner to VPS after reseller world, wanna sharing the performance of this host).
The first impression to me of this host is, the fast activation speed after payment make. I had received the activation email with details of login info and ip within 10 minutes. However, at start i'm not able to access to my vps via ssh until i tried few more times after another 5 minutes (maybe the their system is creating the vps? that's why not able to access ssh at start, i believed).
Besides, I also try to access to their vps control panel. They are using solusvm, which is famous now in the forums. In the control panel, clearly stated the dedicated and burstable ram, bandwidth used, what OS and ip address. There provide few OS template for end user to select such as centos5 32bit, centos5 32bit with webmin or cpanel ...etc. I had selected the OS centos5 with webmin (wanna try something "new" to me before cpanel and I reload it just with a click. YES! reload completed, I successfully access to the webmin admin page within few minutes!
So far, after almost a week, there was no downtime occurred (touch wood, i don't want this anyway!). But, only that, some times, when i raised support ticket, the respond was a bit slow, about 3 ~ 4 hours respond time. They still need to improve on this. Anyway, their stability is good....
My scoring to CH Hosting:
VPS Quality: 9 / 10 (so far no issue yet, anyway only almost a week. Still have to evaluate further)
Support Quality: 7 / 10 (slow respond sometime observed, but normally in 3 hours) Attitute to customers: 9 / 10 (the support staff - Jeff is nice and always willing to help)
Reliability: not sure, only almost a week with them, i'll stay longer with them to evaluate their performance further.
As I mentioned earlier this is my personal opinion and experience with CH Hosting. Never try never knew.
I started out with CWI hosting and was on one of their shared plans years and years ago.
It was my first host and I was a complete nightmare customer I am sure! I have to admit that they took alot of time, they helped me when they could, and they spent ALOT of time helping me....just had to say that again. I stayed with them for years. I got what I paid for largely and hated using the ticket system (im better now, i only use that for the most part)
Tina in billing was always nice and made sure my various changing forms of payment got processed. Nice lady.
JT was the tech dude and handled god knows how many dumb *** questions from me in a usually productive manner. ALOT of time!
My only comlaint was they didnt have frequent backups back then, but im sure they do now. Plus its really your responsibility to make sure of that. GREAT UPTIME.
After a few years I had a huge gaming modification site using alot of resources. They clamped me down under a TOS and it was the right thing for them to do financially I am sure. They tried to get me to move to a dedicated with them, which they were very expensive on at the time. I scooted off to various random other hosts.
They are a good hoster. They really helped me grow over time and were understanding of me being a fool at times. They have completely different packages now then they used to so I have no idea how it shakes out but they were solid back then. Way better then 1 and 1 which I moved onto after them.
I would like to tell you about Web Cave Web hosting. First off, I opened the first page and I was impressed with the nice layout and design. The prices look good, and there is a good support staff. I currently use the service and I am happy with the hosting. The admin is kind and helpful if you need help.
The panel is Lxadmin, and the script installer Installapp has well over 100 scripts to it. The link is [url]
I recommend this to anyone who is looking for a good host.
I have been a member for about nine years now. Over these years, WebHostingTalk.com has introduced me to many web hosting providers. Some of these providers I have liked and the others I wouldn’t recommend to my worst enemy. Out of all these providers, there is one that stands out the most were I feel privileged enough to write a review for their benefit and yours.
Umbra Hosting, LLC [url] I’d like to give these guys two thumbs up!
To begin with, over the past couple of months I have been looking for a dedicated server to host game servers on. I wanted a high power server within the Chicago land area with premium bandwidth. Low and behold, UmbraHosting had a sale going on within the dedicated server’s forum.
Their sale consisted of an Intel Xeon E5405 Quad Core 2.0GHz with 4GB of ram and was located in the GigeNET Datacenter. This server is great; therefore, I contacted the sales department and asked if they allowed game servers on their network. They informed me that they do and actually have a few clients renting out servers catering towards my needs. PEFRECT!
As a result, I ordered the quad core server. At first it seemed a little sketchy because I did not receive any information/status on the server for two days. So I emailed their sales department and they quickly got back to me. Sales informed me that they were out of stock on that server and it should be available within a day or two. Since they did not have it in stock, they apologized for the inconvenience. In addition to the apology they credited my account $25. Plus upgraded my server to a 2.5GHz chip and added 4 more gigs of ram totaling to 8gigs! UmbraHosting.com went out of their way to order this chip and extra ram for me, then went to the DC personally to install it. This sounds too good to be true, but it is true. I couldn’t ask for anything more as their support is phenomenal.
After getting my dedicated server information, I had trouble securing /configuring it. I sent them an email asking if they would help out. They inform me that they only managed web hosting servers; however, for a discounted price they could help me as they could learn something new since they are not too familiar with game servers. The quote “Killing two birds with one stone” works great here. Not only did they offer me an affordable solution to configuring my server; however, they learned how to set my dedicated game server up and informed me on every step throughout the process. Thus, eventually I could run it on my own if need be. This was a huge win/win situation for both of us. Although it did take some time, they were able to set up a gaming control panel, secure it, and knock out unneeded processes.
I am very pleased with UmbraHosting.com and they have a full 10 out of 10 rating in my book.
Their support and sales representatives are very knowledgeable and friendly.
I’d like to personally thank Jim at UmbraHosting.com for literally holding my hand throughout this experience.
I will definitely keep you guys updated about my experience with [url]in the near future.
Ordered a V5 VPS, with promo code from showthread.php?t=850093.
Quote:
Originally Posted by SH
--20% OFF ALL SERVICES
--50% MORE BANDWITH, 25% MORE DISK
--10% MORE RAM ON V4+ PLANS
--FREE cPanel on V5 & V6 PACKAGES
Advertised services on sarorahosting.com for a V5 VPS at the time of purchase:
100GB disk 1000GB bandwidth 2768MB RAM (4256MB burstable) 7 IPs
~8PM CST 3/25/2009 - Ordered a V5 VPS with advertised coupon.
~9PM CST 3/26/2009 - Submitted a support ticket, as the client area still showed my server inactive, and I had not yet received any email with login information. Shortly after the ticket was submitted, I received the email with information.
Provided disk space is 100GB. Provided RAM is 4256MB. Provided bandwidth is unknown. PPP only shows "Class 1" under Network Usage in resources. Provided IPs is only 2. This is as advertised in the sale thread, however, their order page advertises 7.
~11:30PM CST 3/26/2009 - Support ticket submitted with request to add advertised coupon bonuses.
~11:50PM CST 3/26/2009 - Support ticket submitted regarding IP addresses.
I came in contact with PC Smart Hosting when looking for a Xen-based cPanel VPS. I already had a VPS provider but they were quite expensive, their setup was something that I was doubting a bit and their financial administration was a mess. PC Smart Hosting offers various options for a cPanel VPS, so I opened up a ticket with sales for something custom.
Chris from PC Smart Hosting asked me some questions about what I was looking for and quickly came with an offer for me, a custom offer. I would get a 1GB cPanel VPS, with a Secondary DNS VPS in the US and backup space, all unmanaged. This all for a very reasonable price. I could optionally upgrade it to semi-managed or fully-managed for a very low price.
I choose to have it all fully managed. Not because I wouldn't be able to handle it myself, but their full management provides extra security, plus they harden your VPS when they install it, so it's way more secure. Add to that that really experienced people set it all up, so it's a timesaver. Besides that, I like to have it fully managed to I can get help when I don't know what to do anymore and I always think it's a good thing to have everything monitored. And the money was not something not to go fully managed for.
The VPS was created very rapidly, even though they had to place a new host machine to create it, and within 24 hours everything was up and running. The VPS is amazingly fast and up until now very stable, so I would definitely recommend PC Smart Hosting for a VPS!
Well it's only been about two weeks now since I started using their services but wow what a great two weeks.
I moved over to ezpzhosting from streamline as the server I was on was very slow and support was quite slow at replying too. I saw ezpz on here and thought I would have a go and signed up. I signed up for the junior pack which is only £2.99 a month for 1gb data and 10gb space as i'm just starting my website and it was setup instantly, had my details and free domain registered within minutes..
Then when my domain was accessible the speed of the servers was quite mind blowing.
Maybe it's because i'm from the UK and the servers are from the UK but either way they are fast and that pleased me.
Had a few questions to ask support too and they gave me a nice welcome, good helpful answers and was polite unlike quite a few companies I have been with.
Only down point - I suppose - is the fact I have about 3 - 4 domains I would like to have pointed or added to my account but you need to upgrade your package to have that - rather than have maybe an addon feature?
So overall, what an amazing service I have had so far and i'm sure it will continue.
I'll write another review in a month or so to let you know whats happened since.
I'm not sure if EZPZ is a one man show or a big business but either way, friendly and knowledgable staff, quick and easy setup, fast server speeds.. good stuff
I've been with SteadCom for about a year and a half.
Reliability - 5 - To me this is the most important. As with any VPS, there will be the occasional issue every few months or so. SteadCom handles it QUICKLY, typically WITHOUT my intervention, and keeps me up-to-date with accurate, HONEST reports. Gotta love that. My servers have not been down for more than a few minutes every few months. Can't beat that.
Customer Service - 5 - Quick & Knowledgeable customer service. This is a company that will go well out of it's way to assist. I always feel like I am a valued client when I deal with SteadCom. I've never gotten the 'robot copy/paste' emails, but I always get personalized replies. Love it!
Server Speed - 5 - Off all the VPS plans I have, they are the fastest. No questions. Pages pop quick & MYSQL is speedy. In my opinion, I cannot tell the difference between their VPS & my dedi's.
Peripheral Issues - 5+ - To me peripheral issues are the multitude of little things that make the difference between 'good' and 'GREAT'. Just a few things that I've liked....
A) When I needed a new server FAST, I had one up and running almost immediately after I gave the specs. They customized a server for me...mem, HDD, CPU, everything to what I thought I would need. They didn't throw me a canned plan....they took the few minutes to ensure I had what I needed.
B) They are always more than happy to LISTEN, and to SHARE. SteadCom actually went into a dying server from another company I used to do business with, troubleshot it & kept it alive long enough for STEADCOM to move my clients to the safety of another server. Find me another company that would do that.
C) They understand what 'Full Managed VPS' means. With some VPS companies I might as well have taken a part-time job with them as often as I was in the VPS. With SteadCom, when I've had issues, they typically tell me proactively, repair the issue, and let me know what it was. I can sleep at night...and I like to sleep...
I think that would about cover my experience with SteadCom. I don't want to bore you all with too many details, but lets just say that when I find something good I stick with it, and I believe I'll be sticking with SteadCom for a long time....(Sorry, just love that dancing bananna!)
Around a year ago I hosted my forum with Cirtex hosting. I had a virtual dedicated server plan for around 4 months (at about $40 per month) and I was not impressed at all to say the least. For the first month or so it was fine and the server could cope with the large amount of CPU and RAM power required to run the forum...
However around 2 months after initially transferring the forum over the the VDS I noticed that the people on my forum were complaining of the forum being offline for hours and hours during the day. I thought that it might have been a one-off, or that there might just be some problems at Cirtex...So I waited for it to cool off. But after around 1 week there were still complaints from everyone and I came home from school quite often to an offline forum.
I told my dad about this (who manages a whole heap of dedicated servers at his work) and he started to investigate. After around 2 weeks of back and forward emailing with the Cirtex employees (who were total retards who couldn't speak English, nor understand what the hell a server was) we finally figured out that the VDS managing system was automatically shutting down my forum because it was using too much RAM and/or CPU. It's very weird, because they advertised their VDS server as having "1gb of swap memory and 256mb of dedicated", but apparently a lot of the dedicated RAM was used to run CPanel and the swap memory was totally unreliable and caused my server to ****ing crash when it swapped out.
I never once, throughout the 2 months that this **** went on, received any sort of warning or notification that my forum was using too many resources. All they did was shut me down automatically and cost me time, money and visitors....And I paid $40 per month for the experience.
I now receive extremely high quality hosting for free from my dads company, because they had a free server available. It has never been offline once in almost 1 year and is really fast and reliable.
I will never host with Cirtex again as long as I live, and I'm sooo happy that I'm no longer with them
I currently have Webcave hosting, based at Webcave.org, and it is GREAT, it has improved a lot since he first opened it. Right now he only has one plan, The Simply Unlimited Plan, which is 7.95 a month, right now he has a special offer that if you get it before December you can get your second month free and you can get a free one year .com domain.
The Package also includes a CPANEL Hosting pannel, with a script installer. It IS currently based off of a extremely fast and stable cable line, he is currently has Verison Fios internet at his house and is working on getting it transferred over. The up-time is extremely good and the server has not gone down for almost 72 days. He has a power source if the power goes off that lasts for 45 minutes. It is extremely secure buying it, because of the rapidssl certificate he has. I would Highly Recommend Webcave hosting to anyone looking for hosting for a huge site, to a small business site looking for a great deal.
I will be posting updates to let you know how it is going.
I'm a customer of vps-hosting.ca from about 3 months and they are awesome!
I'm really amazed by the quality of their support,services and everything. Their support is awesome and very user friendly and i got all my tickets solved within a very short time period
Most of all i have never seen a thing like downtime with them! They are just awesome! I'm just giving them the credit which they deserve in return of providing such great services.
I signed up for a windows hosting package on Sep. 19, 2009 and paid via paypal. I submitted multiple support tickets hoping for configuration details. Their ticket system is broken, as soon as I submit a ticket the ticket disappears. I got no email responses.
I noticed on their portal page/client area a link "My Emails".In here are details of a linux hosting account they setup for me.I replied that I wanted a Windows hosting account. I checked this webpage again and I got another message concerning linux account setup details.
I want out. I've opened a dispute with paypal to get my couple of dollars back. I've contacted the user bgsa2472 [url]
I think I owe WiredTree a review since I believe I am their most annoying customer by now. Why annoying? Because I have made a total of 9 tickets and a couple of phone calls after buying their vps512 package on the 8th of this month. So far, their hosting has been my favourite ever. I never even dreamed of such a remarkable hosting company. After lurking around here and asking people for their inputs on the best vps hosts, I imagined that the vps companies would be just the same as the shared hosting companies I have been hosted with from earlier. But to my surprise, these guys were the very best.
I was puzzled whether to go for KnownHost or WiredTree, while KnownHost had a remarkable forum for all types of support, WiredTree had a very brilliantly designed website. Part of the reason, I did not go for KnownHost was because their website did not make a good appeal to me, but that wasn't the main thing. When I asked a question to wiredtree, they gave me answers in less than 10 minutes. And that has never changed even after being their customer. Their president Zac, personally provided me with their userguide which is another masterpiece. That attracted me more towards them. Their grove panel, if only it could do what cpanel and whm can do, it would be the best admin panel in the market.
It's very well designed.
So within these last few weeks, all 9 tickets I opened got answers within 10 minutes and that too in a detailed manner. They left nothing out, they configured everything (from dns, email setup, updates for the vps) for me. I am a big fan of their two support guys (Jake and James). These guys are the most hard working people. I was stunned to see the server's capabilities. The loading speed in my website is unbelievable right now. I know I am so stunned because I come from a sharedhosting. But I have bought vps' for many clients of mine, and their servers were not even as close as these guys. Though wiredtree could not help me with migrating my website's contents, they did migrate my databases. I shut down my website for 2 days only and got even more traffic after a promise to the members that my site would be blazing fast!
So my short review and rating for their services: VPS512- it might not be the right package for me yet, but it wasn't really expensive for me, so I bought it anyway. I know I will need it very soon (2-3 months time).
Support- They dont sleep, they will answer your questions within 15 minutes and that too in a precise and detailed manner.
Server Speed- Blazing fast, nothing beats it.
Server Upgrades- They will let you know beforehand if you might experience a downtime, I faced one downtime for less than 20 minutes when they upgraded their virtuozzo.
Help with anything- They will fix your problem, they will work with you all the time and yes they never give up.
Its very easy for anyone to learn how to run a VPS, just follow the userguides they provide you with.
I would say that they are the best people in this business. I know within a year or less, I might need a dedicated server. I wont be going for a hybrid server, I will make the leap over to the Dedicated Servers and yes WiredTree will be in my top list.
I've been a customer of Budget VPS Hosting for about 10 months now and figured it was about time I wrote a review
I signed up initially for B-VPS's 111 package (CPU 100MHZ HD 10GB RAM 100MB BW 100GB PORT 100mbps, 100KB/s Uplink). There was a major fiasco with my Paypal account, which resulted in the payment eventually being treated as "spurious" and B-VPS being asked to refund the amount!
Despite this, Jon who handles support at B-VPS was very patient and agreed to help me get a 2nd VPS to work with (even with the 1st one still not paid!). I've since upgraded this server to a VPS333 account and in January this year, I signed up for a 2nd server with B-VPS
Pro's: - Great support! I'm based in Asia, so timezones work against me. Despite that, I can usually expect a response with 12 hours of opening a ticket. Some problems took a very long time to resolve (I'm looking at you OpenVZ) but Jon stuck with me on figuring out the source of the problem.
Regarding provisoning of the VPS, I got my login details within a hour of putting in the order for both my orders
- Pricing: The VPS111 package costs just 5 USD/month and is more than enough to run some low-volume websites. Heck, with some careful tweaking you could even run a CMS on that.
-Bandwidth: I get very good speeds when running package installs from the server. My East Coast VPS (600K uplink) has a public speedtest page for folks who'd like to check this out from themselves: http://torbox.theaveragegeek.com/speedtest/
Cons: -Uptime: To be honest, Uptime has been a bit of a mixed bag. My central DC VPS (Limestone hosted) has had some pretty significant outages, where the host node is completely offline for upto 4 hours. The East Coast VPS (Burstnet) has had no issues so far though.
-CPU & RAM: Budget VPS does not offer Burst CPU or RAM. This can be a tad frustrating especially if you need a little extra RAM/CPU for installing packages but not otherwise. I'm not going to debate this (at B-VPS's prices, I've been able to afford the beefier package that allows me to do both ) but you should keep this in mind.
Well that's the review. I highly recommend B-VPS if you are looking to host a low-usage VPS cheaply and quickly!
General Info Before I changed my hosting over to Sarora Hosting, I was with VPSLand. <- Terrible host btw.
I have been with Sarora for almost a month now, but sadly I had to cancel with them, since I don't need a VPS anymore.
Support Their support is amazing! All the tickets I opened with them were completed within minutes. Both their sales and regular support is great, I asked them to install some applications on my VPS for me and they finished within an hour or so.
Hardware/Uptime The processors are exactly like what they said they would be. The correct amount of RAM was given to me as well. There was almost no downtime what so ever.
I highly recommend this company to everyone! Their prices are great and so are their services
It is very hard to find these days hosts that are flexible, very nice, and are truly dedicated to what they provide. A good prime example I can give you is Sarora host, whom I am using atm.
I all started when I was looking for a VPS (Thread Located Here [URL] in the VPS Offers area. I had many questions for Shikhir, and he gladly answered them for me. I was wanting a VPS really bad, and their determination of satisfying their customers in a manner that they would be pleased to be part of Sarora Hosting. I, was one of those customers. I did not have a lot of money in my Paypal account, and I was in need of cPanel/WHM for my VPS, which was $11.99 / month along with their VPS 2, which I was wanting. They were so determined to have me as their customer that they gave me cPanel FREE of charge, that's right, FREE of charge. Now I was determined that this was the host for me. I also needed Fantastico, RVSkins, RVSiteBuilder for my VPS. That was offered to me at a very nice rate as well.
Next comes problem I had with my VPS. It all started with the IonCube loaders that were not installed (Or to my thought, they were, but weren't in the php.ini file). I opened a ticket, and the response I got to the ticket was in 3 MINUTES! That's how fast their support is. The problem was resolved with in 8 minutes. Another problem I had was I kept getting locked outside of my WHM because it kept saying "Brute Force Attack". I reported this and problem resolved with in 12 minutes!
Their tech individuals, such as Terri (System Admin), Shirkhir (CEO), Eric and many others are VERY knowledgeable. I encountered another problem and this time, I went to Live chat. Live chat was open and tech person was Eric. Problem resolved with in 2 minutes! Whenever I go to their website, I always see the Live Chat online and whenever I go on for any questions, there is always someone there!
Honestly, this is the best host I have ever been to and made the right decision to be with them. I will be sticking with them for as long as I can.
My Information with them: http://dotxm.com (IP: 96.31.73.10) http://imgzero.us (IP: 96.31.73.10) And many more websites! I am a very satisfied customer and I recommend Sarora Hosting [URL]
Just thought i would drop a thread in here to let people know about 040 hosting who i host my blog with - www.beatsfortheplanet.com on their shared hosting plan
Service has been exceptional, i had my blog hosted with blogshoster who were terrible, they somehow managed to lose everyones blogs :/. 040 helped me move the blog over to them, i have little knowledge with doing that so it was cool.
No Downtime so far.
Very very cheap.
Blog load is very quick.
They are very very helpful, i have asked many questions and they are always happy to help, quick responses and friendly.
