UBHosting Awesome VPS Provider!
Aug 7, 2008
I've had a server up and on-line with them for over 7 days.
The network is rock solid, no lost packets, consistent speed.
I can't believe the value and deal I got with them.
I haven't used the server for anything yet but it is perfect and hard to beat.
I've easily been able to get 11 MB/sec from a lot of places in the US even though the datacenter is in Ontario.
I couldn't be happier and I'm glad I haven't gone with a large company that doesn't care about their customers (which is how mosts hosts are or become these days).
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Jan 4, 2008
ubhosting.net has a pretty enticing offer in the offer forum and, while I have searched the forums for more information about the company or reviews, I haven't found very many.
I've had to resort to reading through many posts and looking for members comments. It seems that the people who have gone with them seem, for the most part ok, although, aside from some people saying they'd buy in, I haven't found much follow up on their experiences. I've found some established member comments here consistently saying that they're a good company run by a good person though.
However, from other people's experiences, it sounds like they're having problems and I'm not confident of the longevity of the company.
I'm especially concerned as their purchase links on their website no longer work (they worked a couple of days ago) and the domain that hosts the purchasing part of the their website (ubhclient.com) says "Account Suspended".
I found a previous post saying that their 1-800 support lines were down, and it was ultimately blamed on an Asterisk box being down. I've now noticed that they don't list an 800 number on their contact page anymore. We use 800 numbers at work for a monthly fee, and the only reason I can think of that they no longer have an 800 number is if they couldn't get that Asterisk box back up, or they had to cut costs.
I've also read some posts regarding slow response times for support tickets. Having worked support myself, I know that usually means either a lack of staff or too much work for existing staff (which I guess can essentially mean the same thing).
Couple all that with what sounds like some desperation to get people to pre-pay for a year up front, and it sounds like they're having some financial trouble.
Does anyone here use them and what do you use them for? Are you happy with them and the service? Are they worth going with?
Am currently trying to find a dedicated provider and while I'm aware that there are a lot of choices out there (and all you have to do is look), I'm going to assume that it's just as easy to find a bad company.
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Jun 16, 2008
My group had been dissatisfied with the service of UBHosting.ca. There are two main sources for this dissatisfaction: site downtime and an unimplemented feature claimed to be offered.
Our website had been going offline at an unacceptable frequency. Within the first few weeks of signing up with UBHosting, the site had gone down many times for a number of hours each time. This was during a time when we were promoting our website. This was embarrassing. Since those first few weeks, we had noticed a dozen more times the site had gone down for hours at a time. This was unacceptable service.
We requested that Tomcat be installed. UBHosting said that they would install it and let us know when it would be installed (Jan 3rd, 2008). On Jan 16th, UBHosting said that they would get it done. On Jan 27th, 2008 they said that they were "in the process of configuring it and will have it up very shortly". As of March 16th, it still hadn't been done.
We never heard back from them after the Jan27th request. We even requested a refund, but had no response.
We switched to a new hosting provider and haven't had a problem with the new provider.
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Jul 16, 2008
I searched and searched for months to find another web host. I don't remember how I found AllureHost, but I'm so glad I did. I was eager to leave my former web host simply because their customer service was horrible. Man ALLUREHOST HAS UNBELIEVABLE CUSTOMER SERVICE. John and Salvador are AWESOME! I'm new at this web thing so my last "point and click" web host was easy for me, but their service was ridiculous. With AllureHost,when I submit a question that I think is stupid, I get immediate response without being talked down to or made to feel like an idiot. The response time with AllureHost is AMAZING. I've already been spreading the word that when it comes to a web host that actually sincerely has concern about their customers no matter how big or small, AllureHost is the one.
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Oct 18, 2008
Below is my experience with Bluehost and Hawkhost. I am a long time lurker on WHT so this is my first post. After signing up with Hawk Host i thought this would be a perfect first post
and also give some props to Hawk Host and their awesome customer service. I also plan to write a 6 and 1 year review in the future.....................
I originally started an investing blog with the idea to keep track of my stock market purchases. Along the way, my stock investing blog has grown a bit and I have made about $100/month on pure Adsense. Now, when I originally started I had no idea of how this web hosting stuff works. All I wanted was a simple blog. I heard about Wordpress.com but not the self hosted Wordpress. I soon found out about the self hosted wordpress and could not wait to get up and running. I have no idea how I stumbled on Bluehost but I signed up immediately for their plan. Bluehost.com has only 1 plan running at 6.95 for 24 months or $166.80.
So after about 3 months of hosting with Bluehost, they start having some serious issues.
My site at one point was down for 3 days straight. Big deal? every host must have this. But, the dilemma continues for about a month. At this point I am ticked and soon found out they were moving servers,etc. typical BS
Normal hosting continues until I realized the original domain I had signed up with is no longer active as I started using another domain for SEO purposes. So I logg in to their love chat and get treated really bad. All I wanted to do was switch my main domain so all other sites will be added on my new main one. What do I get?
* "Back up your sites by yourself its easy" ( yeah Dufus if you spend your whole day doing this stuff)
* "We do not have time for small jobs"
* "We have better things to do"
The last one was the last straw. I could have easily responded back but there was no point arguing. I knew when my account expired my options would be wide open as I had some sort of idea from hanging out in the Digital Point forums on what to look for in a host.
So I still had about 6 months and I start doing some homework. I constantly check Web hosting Talk and bookmark hosting companies. The first thing I did was look at the sites design. This helped narrow down the good from the bad. Basic idea is...if a web company is not willing to invest in how their site looks, chances are ...it sucks.
Anyway, with about 1 month to go, I continue to add companies to my bookmark list.
Eventually, I get down to about 10. From these 10, I Google their name , look for reviews, checkout web forums,etc.. I'm basically looking for a reason not to sign up with someone. Even with Hawk host I did a little test to see how good support is. I wrote an e-mail, did some chores, came back and I had an e-mail from their support.
I was sold.
Now in that test e-mail, I asked if they were willing to transfer my websites. Response: As long as my previous host had cPanel this should be no problem.So once I signed up I contacted support if they would please start the transfer process A.S.A.P. 15 minutes later I get an e-mail that they have initiated the process. WOW! Again, this is on a
Saturday.
Summary:
Bluehost.com Customer Service Blew It
Bluehost.com lost my business ( roughly 10 domains purchased + renewals)
Hawk host customer service A+
Hawk host will get new business from me
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May 16, 2008
i'd post an update review on volumedrive. I'm a long standing client with them, varying between 3-5 servers with them at any given time.
Support. On the whole josh and jeff are the friendliest nicest people I know. They are willing to help out with any minor server issues, resolve rebuilds matters rapidly, and know where to point you to in the event of problems.
Network. Probably on the weaker side of their services. using burst.net i've had at least a couple of network complications every month i've been with them. some have been no-notice router updates / upgrades, some have been hijacked IP addresses from other servers in the network (should be resolved in new data center). But on the whole, good network performance, responsive and fast. And you can't complain with 10+mbit unmetered...
Current issues. Here's where the "don't jump on the boat" bit comes in. VD has been incredibly busy as of late shifting to the new datacenter. as a result their customer service and *actual* performance is suffering seriously. What I mean by this is that while they are super friendly, promise to get things done, give very confident and positive estimates as to when they can get a server up or fix some issue, they just don't get anything done.
In the last month I've faced some serious issues regarding this. The most in-your-face one has been an additional harddrive I had requested to be put in 15 days ago today and paid for it. They said they had them in stock. A few days later, still no drive - got an immediate response to my query that they had used up the drives in new builds and they had specifically ordered me one which would arrive on monday, so i'd have it monday evening.
monday evening came and went, tuesday came and went. responses each time are "We will add this for you tonight, I will make sure of it." (actual quote from e-mail sent yesterday, needless to say I don't have the drive yet) or along that tune. About 20 mins prior to this email I sent them an update request, I'll keep you up to date of this saga
Sadly, this has been the case practically everyday for over 2 weeks now.
That's just one example. A celeron which they had in stock which they said would take 2 days to set up took 6 days. A high power xeon that I made a contract with them to have it set up by Monday (this past one, 5 days ago) was happily taken on by them saying it would not be an issue. I said I'd pay on delivery as it was a time sensitive server and if I didn't have it by the promised delivery date (which they said they could definitely meet) I wouldn't be purchasing it. By tuesday I had no word, and obviously didn't end up getting the server and had to go with another company.
Bottom line. Guys please don't misunderstand - volumedrive is an AMAZING company and I've been with them long enough to still trust these fellows, even after being jerked around a bit this past month. The only reason I haven't jumped ship is cause I know these guys will get back on the horse. I'm just hoping it's sometime soon before their business starts suffering - I've been in the web hosting market long enough to know which direction companies take when they start falling through with promises and have demand outgrow what they can supply, and refuse to deal with customer service expansion.
So yeah, basically, keep an eye on these boards. I'm sure when VD is back on the horse it'll be known, but until then I'd be a little weary and realize these guys are under immense pressure and probably won't be able to fulfil your requests in a timely fashion regardless of how many promises they make or emails they send about it being set up by "tonight."
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Aug 11, 2008
I would just like to say that PremiumReseller has outstanding uptime, service, and support. I have been with them for several months, and have had no issues. They respond to my support inquiries in an extremely timely manner, and they also have 24/7 live online support which comes in handy.
If you have any questions about my experience, please let me know and I will do my best to answer them. Their pricing is perfect, it is not too low as to compromise service, and not so high I wouldn't consider them.
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Jul 9, 2008
I moved to them last week, because LT's price increase which I was not happy about. I contacted Jose and ordered a server.
Apart from the fact I got some free upgrades (CPU and HDD), the server was setup in about 1 hour! So far, their network is great and the signup process was really easy (no need to go through 2 pages of forms when signing up, unlike LT).
I also like the fact that we are provided a reboot port, and rDNS control (which LT didn't have).
I asked for custom partition aswell and the server was delivered the way I asked.
Overall, I love these guys and I think I'll be a long term customer with them.
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Nov 19, 2007
I will be reviewing the following 3 vps providers:
1.) Myraid Network [url]
2.) Netwisp [url]
3.) ProVPS [url]
I am using these VPS, as a distributed DNS network. Netwisp's and Myraid Networks vps are also used to filter exim dictionary attacks off server.
1.) Myraid Network - 10/10
Myraid network is an awesome company to deal with. The vps was setup extremely fast and, I had no issues from the get go. To this date, I have not received any downtime. The staff is very friendly and willing to help with any issue. I just wish I had an issue to send to them Everything has been flawless. This is a virtuozzo VPS. I fully recommend this host.
2.) Netwisp - 10/10
This is another great host. Hal definately knows what hes doing with virtuozzo, everything has been running flawless. I have received no downtime, other then a scheduled maintenance that I was fully notified about in advance. This is the second time having a vps with this company, and I am glad to say both times have been excellent. I fully recommend this host.
3.) ProVPS - 10/10
This is a xen host this time. Very well ran company. They have their own XEN panel that is absolutely the best one on the market. You definately get more control over your vps specifics then other hosts in my opinion... Did I mention to you... its flawless? No downtime here either. The vps is also very speedy considering its their cheap plan. I fully recommend this host.
There you have it folks... Take it from a seasoned hosting veteran...Stop dealing with poorly ran companies, choose one of these to be your next host. Your headaches will go away.
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May 8, 2009
i am considering moving over from a dedicated server to a VPS solution, but host files via a CDN provider.
Can people give me their experiences of CDN providers please.
In particular i am looking at:
The prices they are paying
The quality of their bandwidth
The speeds they are getting (average)
Is your provider a reseller of another
Am looking to make available a variety of files from PNG, PSD, Vector and ISO files. Some of the files are as big as 10GB in size. I know some providers only manage certain file types.
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Jan 22, 2008
I've shortlisted 5 VPS providers for hosting a user-generated news site, please post your insights on them, particularly on these issues
1.Support
2.Upgrade features and scalability
3.Performance
1.mxhub.com - 12GB 250GB 128M Ram $19/mo
2.dediwebspace.com - 30GB 400GB 256 MB (Gauranteed) $20/mo
3.jaguarpc.com - 10GB 150GB 128MB (Gauranteed Ram) 512MB (Burstable) $20 /mo
4.knownhost.com - 10GB 256 MB(768 MB Burstable) 200GB b/w $30/mo
5.vpslink.com - 20GB 500GB bw 512MB Ram $40/mo.
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Oct 28, 2008
Anybody know a very good Xen VPS provider in the UK? All I can find (and I have look around a lot) is either a brand of VaServ or has a website is completely built with images and is just too stupid to be of a real hosting company.
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Dec 1, 2008
if we can really know the #1 provider in the world.
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Oct 12, 2007
I got a VPS, I have
ns1.mydomain.com 123.123.123
ns2.mydomain.com 123.123.124
For all my sites I used the first Ip until recently I tried to use the second ip for a particular site
Every thing went alright, I thought my site with second ip is working until yesterday I received a Call from India and the guy told me that he could not view my website because he got some thing like Network error DNS failed
I checked my site it was loading, I asked my provider and he says nothing is wrong and he can view my site
I checked
[url]
I got this Error
ERROR: Although you have at least 2 NS records, they both point to the same server, resulting in a single point of failure. You are required to have at least 2 nameservers per RFC 1035 section 2.2.
I talked with my provide but the response was this
''''''''''
This message will show up always when dnsstuff is able to detect that both nameserver names are pointing to the same physical system. This message doesn't affect connectivity and/or performance.
'''''''''''''''''''
Do I have two IPS or One IP Is this a common practice? I do not want to feel suspisious of the host and those guys are nice and supportive
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Jul 21, 2007
Is Xen really as good as claimed?
Who is the best provider with Xen VPS offerings.
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Apr 18, 2009
im interested in selling SSL certificates, but i dont want to resell them, i'd like to sign them myself. What is out there to do this and how would i go about doing it?
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Jan 25, 2009
I am looking for a VPS to host some personal sites.
Data is very important.
My budget is under 20 dollar per month. DirectAdmin is preferred. ( No lxadmin or webmin)
The VPS provider must be in business for more than 1 year.
Anybody know such a provider?
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Mar 23, 2009
What is the best hosting provider? Host Gator?
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Jan 13, 2009
I've been having a rough morning with my hosting.
They're claiming that the problem is with the upstream provider.
So I had a question for all you smarter than a 5th grader guys.
When there's a problem with the upstream provider, shouldn't all my IPs go down?
I have a /24 with hosted with these guys, but some IPs are up while others keep going up/down.
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Apr 8, 2009
Does anyone have experience with a good IRC VPS provider? I want to run an couple of BNC's. Unmanaged is fine. My budget for this would be $20/month.
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Oct 2, 2009
I've been thinking about getting a dedicated server in the EU, as the UK is just to expensive to rent a dedicated server.
I've read reviews of the two hosts I found on the net (OVH and 1&1) and none were all that favourable. (Especially 1&1 heh)
anyone recommend some alternative EU providers? or perhaps any reasonable priced UK services?
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Dec 30, 2008
Has anyone else here experienced terrible support responses.
Over a week ago I submitted a request to resubmit new CSR requests for 2 SSL certificates. I've ended up emailing 2 departments and trying to phone for a response.
When I phone the only response I've ever had is an answering message saying leave a message or email for a faster response!
The only email response I've ever had is a single reply saying I need to email a different department and a request has been forwarded to the correct department.
I aprreciate these are budget products but this is a dreadful support level and I'm seriously thinking I'll never purchase any of this company's products again, what if I purchase on a clients behalf, delays like this arent going to look good at all. I also appreciate its a seasonal period but come on, over a week!
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Mar 9, 2008
I have a budget of around $400/m for a Dedicated Servers in LA. I Understand there are a lot of options but I was hoping you guys could point me in the correct direction for the best global connectivity. Im assuming since LA is so diverse in its x connects there should be one provider out there with outstanding bandwidth and a lot of connects to different providers.
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Jan 18, 2008
I have been researching the vps market for a month or so now and have started to compile a list of questions to put to vps providers who get short listed. I would love some contributions!
1) What is the cpu and how is cpu capacity distributed, by account number limits, by assigning a certain number of mhz, is the asisgned capcity burstable?
2) ram is usually clearly advertised but who scalable is it? Can you add just extra ram or do you need to upgrade to the next package. Is it burstable and with what constraints.
3) are there any limits for the number of processes (shared hosting providers may limit processes to only a few, 15 for instance before terminating them). This isnt advertsised but need to be answered for dynamic sites with high traffic.
4) Number of simaltanious connections, both from individual Ips to the sites/account or to pop3 accounts. If the pop3 account sim con is low its will be annoying when trying to donwlaod email from several of your sites at the same time....attempts after the X number will fail.
5) Will your account have assigned bandwidth or will you just be sharing whatever connection 10/100mbps with the other uses on the server. This isnt such a big deal as a lot of servers will be streched to output 100mbps of data. If the connection is a 10mbps one then its much more important.
6) if you're used to a certain type of control panel make sure they have it and at what possible extra cost.
7) Check their terms and conditions for liability regards lost data. I chose a hosting company beofre because of their superior back up system, turns out they didnt use it and I lost 5 weeks of data (about $4000 loss for me). Their t & C avioded libility for any losses inspite of the fact that they advertises the b/u facility as a special feature.
8) quiz them on "Monitoring" and "Management". Us hosting novices may see these as the same thing but hosting companies do not. Monitoring is knowing that something is wrong, management is doing something about it. Many vps providers advertise full management but wait to be asked to fix problems that could have been lossing you money for days till one of your kind users lets you know.
9) What is their infrastructure...power, location, connectivity redundency like (ie how many T1,2 or 3 do they have and is that enough).
10) Support. Is it in house or outsourced....the later is bad as they are usually given little power to do anything and you have to wait longer for an inhouse guy to get off his lazy boy.
11) Do they limit the number of emails per period (ie like 500 per hour). This wont affect some but for those of us who have large memberships to send newsletters to this is a non starter.
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Sep 2, 2008
I am currently on shared hosting (i will not mention who with) however since I have been with them my site has been down about 4 times. The good thing is my site hadnt launched it was just a placeholder page so nothing critical.
Due to the above issues, I think i might want to get a VPS, it is essential there is no downtime, its a new site and I dont want our reputation to suffer due to downtime.
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Dec 4, 2008
One of my client is ask me what is the difference between an INDIAN hosting provider
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Jun 8, 2008
Does anyone know a good / cheap belgian VPS provider. I have a hosting client looking for a close to home server.
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Aug 7, 2008
Could anyone deliver a review about Inno as a VPS provider? Support, server resources etc...
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Mar 10, 2008
Who are the DNS service providers that offer reserve dns setup.
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Feb 9, 2008
I look for a reliable provider in NL or DE with support in English.
I need powerful servers (Dual-Core and Quad-Core, Up to 3HDs and "cheap" bandwith price), and in the future the possibility of having private racks.
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May 16, 2008
There are plenty of people searching the hosting provider. Below article for them.
At the time of selection of hosting provider, you need to consider some of the points like below:
1) Server speed is the best or not? For that you can ask to hosting provider that they can able to give demo account and if yes then check your requirement with that and then purchase.
2) How much space do you require and how much money are you spending. For this you need to search the cheapest and reliable hosting provide.
3) How much bandwidth, database, Email account, ftp account, Support are considerable.
4) If developer need to use joomla and other tool then you need to clarify your specific requirement for the same
Let us know if you like to know more about hosting provider.
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