Shared Hosting Directory Structure

Jun 2, 2009

I recently switched from one shared hosting company to another. Both plans included WHM and Cpanel. After gaining access to the new WHM, I created a second domain (the first was established by the hosting company upon startup with a domain name I had just purchased). At that point, both domains showed in WHM; I could access both with Cpanel, and I could properly use SFTP to access the correct /home remote starting directory for each of the two domains.

I had provided my new host with a full Cpanel backup of the second domain (the one I just installed on my new account myself) from my old host. That night the new host restored all files including mysql.

At this point, I can still access the original domain (established by my new host the previous day) just as I did before. However, now I cannot access the restored domain using SFTP ("can't find directory" error message). I have to use FTP. Also, I can't acccess the proper starting directory. My FTP agents (I've used two) go immediately to /public_html, nor can I go up even one level. This means that I've lost the ability to access two higher directory levels in the ususal /home/mydomain/public_html directory structure.

I've used various starting remote directories within my third party FTP agents to no avail.

Support is courteous, but stumped. They indicate that the directory structure looks fine from its end. Indeed, if I use Cpanel file management for the problematic domain, I too can see and access /home/mydomain-name, something I can't do using third party agents.

I am concerned that security may be problematic with this situation. Even though I can access the suspect domain using Cpanel and see its front end with a browser, I wonder whether there might be issues down the road.

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CPanel Directory / Sub-Directory Protection (Linux Shared Hosting)

May 31, 2007

I have a situation like this:

There is a directory say, "Master" and inside, "Master" there is sub-directory, "Slave". A user who has access to, "Master" should be able to access, "Slave" automatically. However, a user who has access to, "Slave" should not have access to, "Master". Inside cPanel this type of protection is not possible.

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Can anyone please post the directory and subdirectory structure for /var/log on a FreeBSD system? I am hoping that with the right directories, the files will rewrite themselves...

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Aug 6, 2008

I have a shared hosting account. VPS or dedicated is not an option.

I use CPanel.

For example, www .maindomain. com is the primary domain associated with the hosing account.

When adding subdomains or addon domains, a new directory is created in the public_html directory of my hosting account.

These new directories hold all the files for the sub domains and addon domains.

My problem is that the directory that holds the subdomain or addon domain CAN BE accessed from:

[url]
or

www .maindomain. com/addon_domain_directory/

thus,

www .addon_domain. com can be accessed from it's own URL as well as
www .maindomain. com/addon_domain_directory/

Is there a solution that DOES NOT allow this to happen?

If my main domain could have it's own directory under public_html, that would be great, but I do not know if this is possible.

A directory structure like this:

-public_html
-maindomain
-subdomain
-addon domain

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Aug 20, 2008

I just purchased a new VPS. I don't really like how lxAdmin lays out directories. I am not sure if what I want to do is possible, but I'll ask anyways:

/home/    /northwinddesign/    /client1/    /client2/    /client3/    /lib/ 

This way, when I log in with ftp, I see folders for my site (northwinddesign), all of my clients site (accessible with one click) and my codebase library. Ideally I would like the client1, etc. directories to be the webroots for their domains.

However, I'm not sure whether lxAdmin can still manage a directory like that. I'm pretty good with the command line, but I have several clients who want a control panel to see bandwidth, stats, and stuff.

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Ffmpeg :: Cannot Open Shared Object File: No Such File Or Directory In Unknown On Line 0

Mar 6, 2008

Rapidly growing error logs showing the same message

$ug-non-zts-20020429/ffmpeg.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20020429//usr/local/lib/php/extensions/no-debug-non-zts-20020429/ffmpeg.so: cannot open shared object file: No such file or directory in Unknown on line 0

root@server [~]# ls /usr/local/lib/php/extensions/no-debug-non-zts-20020429
./ ../ eaccelerator.so*
root@server [~]# ls /usr/local/lib/php/extensions/no-debug-non-zts-20020429
./ ../ eaccelerator.so*

Using cpanel 11 / centos 4

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Apr 23, 2009

I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.

Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.

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Unlimited Domains With Shared Hosting Vs. Reseller Hosting

Apr 2, 2009

This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.

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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?

Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.

So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:

1. Who will be managing these sites?

2. How important is site security between sites?

3. Will these domains need dedicated SSLs?

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.

1. Who will be managing these site?

If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.

When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.

2. How important is site security between sites?

This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.

If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.

Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.

The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.

3. Will these domains need SSLs?

As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.

Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.

Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?

It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.

If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.

But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.

If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.

The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Jul 31, 2014

I'have a problem with my aps setup on sanbox.When i create on customer ccp when i click finish i have this error. I must only test.

Error: Instance of application with id 124 and version '1-4' can not be provided: There is no resource of class 'Shared hosting Apache' with provisioning attributes 'Web Cluster' in subscription with id 1.:There is no resource of class 'Physical hosting (IIS)' with provisioning attributes 'Web Cluster' in subscription with id 1..If i add the shared hosting apache resourse i get this error : There are no "apache" services that satisfy given attributes: "Web Cluster".

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folder structure of a similar account?

i cannot make the web-site to work. the link from www folder is gone. i mean when i copy something to public_html is not copied into www folder anymore.

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Aug 17, 2008

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I am a bit confused about domain and sub-domain setup for my website.

I have Wordpress and VBulletin Forum on my website like this:

/www/mywebsite/wordpress
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Right now, my domain points to this folder:
[url]

I have a .htaccess file there which redirects it to the wordpress folder i.e.
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But, I would like my domain name point directly to the wordpress folder like this:
[url]

But the problem when i do that is my "VBulletin" forum get's messed up because then:
[url]----------resolves to--------->
[url]

I m thinking to resolve this issues, I will have to add a subdomain for forums like this:
[url]-> [url]

But I am wondering if I do that, won't it fail again, because it will do this:
[url]-----will resolve to----->
[url]

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what do you use if so ? how did you approch the mail creation and so on?

for the dns there is the cPanel tool so i dont think it would be a trouble would it?

did you had to leave anything on the server A related to mailserver?

What would be the best structure to divide services like http, database, mail, dns and so on?

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Apr 22, 2007

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[url]

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Jun 20, 2008

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Can you plz suggest which is better for me? Shared or VPS?

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