I moved to SLHost some time around January. The first couple of months were okay. However, the last two months have been hellish. This month alone the server was down June 1, 3, 4, 16 (for 13 hours) and, again, today.
anyone else having the same experience with SLHost?
i have some vps hosted with slhost but they all seems to be down since about 45mins.
Even there website seems to be down.
Is it only to me or is this a general down?
I have a vps and I was having memory issues so I reboot my server. Upon doing that it seems to have put itself into a loop and is constantly rebooting itself every 5mins.
I checked the logs at /var/log/messages and found this:
Code:
(?@127.0.0.1) [INFO] Logout.
Jun 29 11:55:49 evercuben xinetd[24525]: EXIT: ftp status=255
pid=24296 duration=0(sec)
Jun 29 11:55:49 evercuben xinetd[24525]: EXIT: smtp status=1 pid=24292
duration=0(sec)
Jun 29 12:00:49 evercuben xinetd[24525]: START: smtp pid=1628 from=127.0.0.1
Jun 29 12:00:49 evercuben xinetd[24525]: START: ftp pid=1630 from=127.0.0.1
Jun 29 12:00:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] New
connection from 127.0.0.1
Jun 29 12:00:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Jun 29 12:00:49 evercuben xinetd[24525]: EXIT: ftp status=255 pid=1630
duration=0(sec)
Jun 29 12:00:49 evercuben xinetd[24525]: EXIT: smtp status=1 pid=1628
duration=0(sec)
Jun 29 12:05:49 evercuben xinetd[24525]: START: smtp pid=11347 from=127.0.0.1
Jun 29 12:05:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] New
connection from 127.0.0.1
Jun 29 12:05:49 evercuben xinetd[24525]: START: ftp pid=11349 from=127.0.0.1
Jun 29 12:05:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Jun 29 12:05:49 evercuben xinetd[24525]: EXIT: ftp status=255
pid=11349 duration=0(sec)
Jun 29 12:05:51 evercuben xinetd[24525]: EXIT: smtp status=1 pid=11347
duration=2(sec)
Jun 29 12:10:49 evercuben xinetd[24525]: START: smtp pid=20210 from=127.0.0.1
Jun 29 12:10:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] New
connection from 127.0.0.1
Jun 29 12:10:49 evercuben xinetd[24525]: START: ftp pid=20212 from=127.0.0.1
Jun 29 12:10:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Jun 29 12:10:49 evercuben xinetd[24525]: EXIT: ftp status=255
pid=20212 duration=0(sec)
Jun 29 12:10:49 evercuben xinetd[24525]: EXIT: smtp status=1 pid=20210
duration=0(sec)
Jun 29 12:15:49 evercuben xinetd[24525]: START: smtp pid=30100 from=127.0.0.1
Jun 29 12:15:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] New
connection from 127.0.0.1
Jun 29 12:15:49 evercuben xinetd[24525]: START: ftp pid=30102 from=127.0.0.1
Jun 29 12:15:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Jun 29 12:15:49 evercuben xinetd[24525]: EXIT: ftp status=255
pid=30102 duration=0(sec)
Jun 29 12:15:49 evercuben xinetd[24525]: EXIT: smtp status=1 pid=30100
duration=0(sec)
Jun 29 12:20:49 evercuben xinetd[24525]: START: smtp pid=7525 from=127.0.0.1
Jun 29 12:20:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] New
connection from 127.0.0.1
Jun 29 12:20:49 evercuben xinetd[24525]: START: ftp pid=7527 from=127.0.0.1
Jun 29 12:20:49 evercuben pure-ftpd: (?@127.0.0.1) [INFO] Logout.
Jun 29 12:20:49 evercuben xinetd[24525]: EXIT: ftp status=255 pid=7527
duration=0(sec)
I am with slhost from years. But from some days their support is not good, they are not reply on time as they are previously.
View 14 Replies View RelatedWe read a large number of reviews and ratings before deciding on whom to go with for our VPS. In particular, the good marks for helpful technical support by SLHost staff as recommended by various posters here led us to go with them.
We paid six months in advance on February 12.
Unfortunately, it has been a nightmare. A few days after we signed up and went through the arduous process of moving data and reconfiguring the sites after the move, which consumed a total of 24 hours or so in 7 days, all was well until we ran into what apparently is a network problem. It remains and has gotten worse. We'll be leaving as soon as we find a new VPS host.
Whether a victim of their own success (perhaps they're too busy to look into things for us) or that they were simply overrated, the tech support is somewhat terse and when it came to a real problem, we were completely ignored. The issue is that the sites are unreachable and incredibly slow for 10-30 minute stretches, beginning during US nighttime from 10 p.m. - 2 a.m. Pacific. After about a week and countless more emails sent and received between their tech support, it began happening during the daytimes too. Tech support insists that there is nothing they can do, but it is exclusively our sites that we can't contact, and that goes for our users as well. They have said unless we have our site's users (who aren't computer technically proficient people and are very confused when we try to give them instructions on how to run a traceroute) run traceroutes as well, they don't have enough evidence there is a problem. This, despite the fact that there is a large discussion about it with various users from around the globe reporting the problem alongside their location. I linked them to this, and they dismissed it.
I advised them I would be making a report of my extremely poor experience with their services on this website. They dismissed that too. They are either overwhelmed, or it is what it appears to be: they simply couldn't care less.
I've been using SLHOST.com for a couple of years, and they used to have great VPS service. My server was always up (I'm not a power user, I just host some small business websites for clients of my web design company - nothing that gets a lot of traffic or puts a strain on the server).
They recently moved locations, and I've had nothing but problems. They somehow screwed up the IP and DNS of the server. My (and my clients sites) couldn't be accessed for over a week! Support kept telling me that there was no problem, unti I proved to them that the DNS wasn't right. I didn't have any email during this period, and either did my clients.
Since then, AT LEAST one of the services on the server randomly stops working (the two big ones are DNS and STMP) a couple of times a day. I don't receive error messages (I know because my clients call me screaming why their email isn't working AGAIN).
As a web design company, I've lost reputability. As a professional affiliate marketer, I have literally lost over a thousand dollars because of the downtime. Every time I contact support, they restart the services and tell me there's no problem with the server (which is obiously not true).
Any suggestions from other webhostingtalk users on how to get better service and a credit from SLHOST.com? I'm not technical and I need a VPS that just simply works.
I recently started monitoring my server 2 days ago with hyperspin. I can post my support emails here as proof and verification that these problems are occuring multiple times a day.
I just setup a new pop account in Outlook 2007 and provided all the proper details as I have on other pop accounts I have setup. I am constantly getting blocked by the firewall on the server (CSF + LFD) and I am 100% positive I am using the right password. This happens every time I setup a new pop account and I don't know why.
Using cpanel / exim
Firewall shows this
tcp:in:d=110=xxxxxx # lfd: 3 (pop3d) login failures from xxxxxx - Fri Sep 14 16:42:16 2007
tcp:in:d=995=xxxxxx 2 # lfd: 3 (pop3d) login failures from xxxxxx - Fri Sep 14 16:42:16 2007
Outlook constantly pops up the login dialog box even though I set that up already with "remember password" checked as well.
I closed / restarted Outlook, pop, exim and still getting the login box + firewall blocking me again.
If that isn't enough, I even put my IP in the allow list (CSF) and restarted it while made sure it was not in the disallow list.
STILL getting blocked!
We are experiencing some blacklisting with our current provider, through no fault of our own, and we are evaluating some other alternatives for our very modest website. Do any of you have experience with these firms? Happy to keep your comments confidential if you email me individually.
View 6 Replies View RelatedI have been using my Server for a decent while, All of a sudden of the last month it has decided that it wants to play a game.
"Spamd" keeps failing and automagically restarts.
It restarts and works, But then Fails once again a few hours later. One morning I woke up to 7 error messages with the same service.
By Restarting Exim it resolves the issue but it happens hours later.
I have tried mostly of what I can think of.
Does anyone have any other thoughts on this issue and how it can be resolved?
I give HMS VPS hosting two thumbs down. <--- flip those over
This VPS I am working with is constantly crashing or slow.
Seeing as pricing wise how they are a "premium" VPS provider, the service is anything.
(By service I mean the VPS service provided, their tech support is quick to respond, the problem remains, but they are quick to respond, usually it seems they just reboot the vps)
Does anyone know how many VPS's the put on one server?
Is there anyway from the command line to view my virtuozzo stats to see if their were any blocks? Ex. oomgarpages, numothersock, kmemsize, etc.
I have seen lots of posts different places (including slhosts own forum) about the horrible uptime since slhost sold their accounts.
Just wondering where people are planning to move to? I really don't want to do the experimentation thing through a bunch of hosts.
I moved from shared host to VPS a few days back. Since the move, the site becomes slow during particular time of the day. It appeared to be an issue of cron run by their another client and after promising that they would move that client to another node (I have spent more than 25 days to follow up on this till now) they backed off from their words but informed me about an alternative. Now, they say that the cron of that client was executing many scripts and they have spaced those scripts.
I am looking for a long-term host and was wondering:
1. VPS provides a minimum guaranteed stuff so what is the use of that guarantee if one client can make the server crawl (imagine 5 minutes or more to open a site).
2. Can a host be trusted who does not honour words.
I thought I would do a review of some of the web hosts that I have used or am using over the last year or so.
I'll start off by talking about the 3 webhosts i currently am using.
1. Lunarpages (regular shared hosting account).
2. HostingZoom (regular shared hosing account)
3. Hostgator (Reseller Account)
Lunarpages:
I have had a shared account with Lunarpages since early July.
Positives: Of the different webhosts I have used, they seem to keep php, and other software the most up to date (on the elara server). A webhost that uses older versions of software that have security issues makes me nervous. Another positive of Lunarpages was the free "Coffeecup" software.
Negatives: I really wanted to like Lunarpages when i signed up with them. Of all the hosts I have used in the last few years, the Lunarpages server I'm currently on is down the most. In fact, I currently use my space there just for testing out software (like Joomla) and setting up demos for my current web design clients to learn on (they can learn on the demos as opposed to messing up their live sites!). The server generally has some issue at least ever couple of days were the site is unreachable (either a hight server load and everything times out) or some other issues....
an inexpensive VPS host and based on reviews on this forum, went with Web Wide Hosting.
I had a smooth signup and thanks to Jon at WWH, managed to get a payment snafu with Paypal resolved smoothly.
However, I've been struggling a lot with getting most recommended steps to actually work in my VPS and I'm getting increasingly frustrated.
The latest problem I have is that trying to install Perl modules fails with a "cannot allocate memory" error. First google hits suggest increasing memory, which really isn't an option for me right now. More puzzling is the fact that both HyperVM and user_beancounters suggest I have enough headroom atleast to install perl modules!
Output from session:
cpan> install Authen::PAM
CPAN: Storable loaded ok
Going to read /root/.cpan/sources/authors/01mailrc.txt.gz
Going to read /root/.cpan/sources/modules/02packages.details.txt.gz
Database was generated on Mon, 11 Aug 2008 07:02:52 GMT
HTTP::Date not available
There's a new CPAN.pm version (v1.9205) available!
[Current version is v1.7602]
You might want to try
install Bundle::CPAN
reload cpan
without quitting the current session. It should be a seamless upgrade
while we are running...
Going to read /root/.cpan/sources/modules/03modlist.data.gz
Could not pipe[/bin/gzip --decompress --stdout /root/.cpan/sources/modules/03modlist.data.gz |]: Cannot allocate memory at /usr/lib/perl5/5.8.8/CPAN.pm line 5726.
# cat /proc/user_beancounters
Version: 2.5
uid resource held maxheld barrier limit failcnt
6050: kmemsize 2383965 4269136 2147483646 2147483646 0
lockedpages 0 0 99 99 0
privvmpages 6418 26175 25600 25600 38
shmpages 685 1981 25600 25600 0
dummy 0 0 0 0 0
numproc 22 38 99 99 0
physpages 3147 22279 0 2147483647 0
vmguarpages 0 0 25600 2147483647 0
oomguarpages 3147 22279 25600 2147483647 0
numtcpsock 5 42 792 792 0
numflock 3 9 99 99 0
numpty 1 3 50 50 0
numsiginfo 0 3 99 99 0
tcpsndbuf 55900 411424 20971520 24215552 0
tcprcvbuf 81920 4136784 20971520 24215552 0
othersockbuf 2236 11744 20971520 24215552 0
dgramrcvbuf 0 8380 20971520 24215552 0
numothersock 9 20 792 792 0
dcachesize 113634 194947 912384 912384 0
numfile 495 856 2376 2376 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 14 14 99 99 0
Not even getting started on the problems I'm having trying to mount /tmp as a noexec,nosuid partition
For some reason pmmcli-daemon has started to run constantly at 90-100% CPU even when it's not backing up.
No error message emails are generated.
I can stop it, but then I find it running after it has completed the domain backups.
I've had this problem a long time now with my hosting network and decided to ask here hoping I get some good solutions, or if someone is willing to looking at this (I'll pay if they want).
Here's what I mean:
[url]
Problem is as you can see apache processes constantly rise infinitely, at least until I restart apache (/etc/init.d/httpd restart). The point of restart is shown in red lines.
And after restart, it goes down again for X amount of hours then eventually rises again infinitely until it's restarted again.
But the fact that after restart it remains down, it means it had the potential to be down all along.
So my question is: what could be causing this and does anyone have solution to keep them low at all times (as per graphs)?