Resolution Time

May 19, 2008

Do you consider resolution time guarantee when choosing a host?

What resolution time guarantee does your host offer?

Is one hour resolution ok?

This is what webhostgiant.com offer as their support resolution time.

[url]

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Improving DNS Resolution Time

Apr 1, 2008

What is the best way to reduce the delay in DNS resolution for vistors to our hosted domains?

- Using multiple servers that spread across different geographic locations?

- Writing a script that contacts major DNS servers and queries our domains, so that they keep this

info in their cache?

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Domain Resolution

Apr 21, 2008

I have couple of clients using web hosting services for their .in domains. Half of them time it resolves and half of the time it does not. I went to the office of the client and took traceroute / ping reports to main IP + DNS and it resolved fine without any issue BUT the sites does not resolve.

Sometimes it resolves with www but does not work without it and sometimes it works WITHOUT www and does not work with www.

I talked with the Data center and as I guessed they were unable to trace the problem as both resolved fine @ their end and network was also fine.

What can be the problem?

If its .in registry issue then howcome other .in domains works fine @ those PCs but those hosted @ my server.

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Hosting Dispute Resolution

May 21, 2007

Is there a club for hosting companies to belong to that might seek to arbirate when there's a dispute ? The company (in USA) hosting my sites has decided to withdraw support. They say I was wasting their time; I say they were avoiding addressing the problem. I don't want to stay with a company that throws a fit if you criticise them, so it's time to move on. But they have been paid to host my sites, so I reckon I'm due a refund. They are ignoring my e-mails. The sum involved is small, it's just the principal really.

Tim Dawson, Isle of Mull, Scotland

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Rack911 Spam Resolution

Feb 28, 2007

I came across: [url]and they have a $75 one time for spam resolution, has anyone actually tried it? I'm having spammer problems at the moment,

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Libnss-ldap And Host Resolution

Aug 30, 2007

I end up working on about 5-6 different desktops regularly. I shorthand most of my servers in /etc/hosts so rather than typing www13.domain.com I shorthand it to www13. So rather than try to maintain each of these 5-6 hosts db's (and rather than setting up something more elaborate), I decided to take one of my personal ldap servers, added ou=Hosts,dc=domain,dc=com, and set it up as an ipHost objectclass (with the machine name being the cn, and the IP being ipHostNumber). I then installed libnss-ldap and the ldap client on my machine, editing /etc/ldap.conf by adding the base and uri, /etc/libnss-ldap.conf adding the base, ldap_version, uri, and setting nss_base_hosts to ou=Hosts,dc=domain,dc=com. I then edited /etc/nsswitch.conf and set my hosts: record to include ldap at the end.

When I do getent hosts, the hosts are listed as they should be (ip machinename). However, when I try to ping or resolve any of the machine names, it fails.

getent hosts|grep testldap
24.62.234.23 testldap
ping testldap
ping: unknown host testldap

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DNS Resolution Issues. Whos Fault Is It

Apr 12, 2007

Recently ive gone through lot's of providers, and my latest one computhings.co.uk (was recommended) has recently lost support (their license expired) and my domain is having problems!

I tried a tracert to track the problem and i get an error in resolving the domain name. My DNS servers are set to where they should be, and i can get to the servers via a web browser (ns1/ns2) but when accessing my domain i get a server not found.

Is this my fault or their fault? As if its mine i will hang on and if its theirs im moving servers today!

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Random Error Temporary Failure In Name Resolution

Apr 9, 2009

All of a sudden my site gives me this error

Quote:

Warning: file_get_contents() [function.file-get-contents]: php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /home/nnnnn/public_html/manga/update.php on line 2

Warning: file_get_contents(http://img2.domain.com/robot.php) [function.file-get-contents]: failed to open stream: php_network_getaddresses: getaddrinfo failed: Temporary failure in name resolution in /home/nnnnn/public_html/manga/update.php on line 2

It was working fine a week ago. I don't believe I changed anything major.

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BQBackup, Constant Issues For Weeks With No Resolution In Sight

Aug 12, 2008

We first noticed the issue on July 19th, Backups were taking a while to transfer from our own servers, and we were getting tickets from clients asking why this was happening. At the same time, it took about 4-5 minutes to log into the backup console. Issue seemed to correct itself so that backups were possible, and we assumed that scott would be aware of it and would work to resolve it.

Again on the 29th it slowed completely again. We immediately dispatched an email to their support email asking whats up, gave them detailed information such as access to the script and the output so he could monitor it.

The same day a few hours later we got a response that he would run the script and monitor it.

On the 31st, after not getting an update I asked what was going on. He said he ran the script, it seemed to stall for long periods of time and he would know more in the afternoon.

After not getting an update for ~5 days I asked what was going on and I expressed that i was not happy with the lack of communication/updates ont he situation. He updated me later that day saying that we weren't the only ones being affected. Fair enough, he is working on it. Thats all I wanted to hear.


Now ever since that email I received on the 5th (AUG) it has been up and down and all over the place.

After seeing him post on the forums I sent him a PM (10th August), summed up it was basically saying I had an issue, and I need it fixed. I figured since the PM system is usually pretty good at not losing them that he would see it and respond accordingly, that way there was no chance of it being lost from point A to point B as an email.

Well to this day, no response nor resolution.

I really have exhausted all points of communication, and I want to make it clear that I am not bashing them, when it works it's great. But maybe someone else affected can provide more insight..

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Squirrelmail: Email Arrives With Different Time Than Server Time

Nov 11, 2008

This is a rare issue i have on a RHEL 5.2 + cPanel server.

Server time is:

Tue Nov 11 17:02:51 CST 2008
Squirrelmail time show:
Code:
Last Refresh:
Tue, 5:02 pm

So, that is correct too..

But email arrives with -4 hours time, example:

webmaster@xxx.com 1:03 pm testing email

I already rebooted httpd, exim, and imap server, and the server itself too.. and problem stills.

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DNS :: Connect Time And Host Ping Time?

Jan 6, 2008

I got report from webceo that I have some issues. May someone help me fix this?

DNS Lookup: 0.22 sec
Connect time: 0.33 sec
Host ping: 0.10 sec

That mean too slow with the other sites!

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Server Response Time :: Network Time Out

Sep 25, 2008

I can't get access to a certain site. I always get the page with:

network time out - server at *** takes to long to respons. More people have noticed this and apparently it only happens to people with certain specific providers. And not all the time. Some times they DO get access eventy to they belong to the same ISP. So I guess an ISP isn't blocking access to it otherwise it would be permenantly/The site administrator insists that certain ISP's are blocking his site. He's hosting it on his own server. The domain belongs is registered at namecheap.com.

If an ISP is blocking this site (if that's possible?), that would lead to that 'network timeout' page wouldn't it?

What is the most likely reason for getting a timeout page anyway?

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Resolving Www.xxxx-xxxx.com... Failed: Temporary Failure In Name Resolution.

Apr 3, 2007

I have searched google and these forums for this error but nothing came up that was relevant to me as i have not changed any server configurations what so ever at all, have not done ANYTHING to my server accept use the wget command since i got the server.

When i type the urls in normal in a browser they work fine.

But now, Now matter where i wget a file from i get this error

Quote:

"Resolving www.xxxx-xxxx.com... failed: Temporary failure in name resolution."

Has anyone experienced this before? How did you resolve it?

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Daily, Time To Time Cpu Load

Aug 9, 2007

I have a dedicated server specs: AMD 3500+ 64 Bit CPU, 1 GB Ram, 160 GB Sata Drive. For 1 month, CPU load average reaches 40-50 value. This happens about 5-6 times in a day. When I stop httpd service for 30 seconds everything goes normal. I think this is not a DoS attack because it comes systematic, I dont believe no one makes this regularly except bots.

Maybe its a system service or a cronjob but it stops when I turn off httpd service?
How can I be sure about what's making this regularly load?

I also did set up a script which mail me when load average of system goes crazy and restart httpd service. But instant restart is not working to stop load increase.

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Apache :: Server Going Down From Time To Time

Feb 6, 2013

The server is going down from time to time, every 12 days or so the site hosted there is no longer accesible, everything starts with the site slowing don and down and then is not longer reachable, what we do is to request a power cycle, and with this we start all over again till next power cycle, so on so on, of course, here are my server details and more info on this:

- MySQL - 5.1.41-3ubuntu12.10
- Apache - 2.2.14-5ubuntu8.4
- PHP - 5.3.2-1ubuntu4.9
- operating system: Ubuntu Server 10.04 LTS

After some time emailing the support guys to barely check about what's going on, we received an email with a few things:

1.- found a few errors that likely would cause issues with Apache. The first error is:
[Mon Feb 04 05:03:10 2013] [error] mod_fcgid: fcgid process manager died, restarting the server and the next error is:
[Mon Feb 04 14:32:34 2013] [error] server reached MaxClients setting, consider raising the MaxClients setting ...

Both these errors seem to indicate that you have a process that is running out of control on your server. We were unable to determine what script on your site is running caused your connections to be maxed out however it does appear that before these errors were generated there was a WordPress plugin referenced in your access logs...

2.- Additionally during our review we did find that your error log for mercadodedinerousa.com is 45 GB's which is excessively large and can cause problems when Apache is trying to write a such a large file.

3.- The majority of the errors being logged are:
[Wed Feb 06 12:12:31 2013] [error] [client 200.76.90.5] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/mercadodedinerousa.com/httpdocs/index.pl, referer: [URL]

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Time Out

Oct 25, 2009

I bought a new server ...

It had 2GB RAM, 2.8 GHz processor ,NIC fast Ethernet , 500GB HD.

Window server 2003 standard x64.

4 ip.

The ip ping but I cannot connect to server using remote desktop.

Is this problem related to firewall, or the network it self.

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What If NO Down Time For VPS

Nov 7, 2008

What if NO down time for VPS?

1. CPU (with Mainboard)

2. RAM

3. HDD

4. SMPS

5. others

with ALL things redundant

** currently my sites (on VPS) are down since couple of hours.. and God knows when they will be live again!

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Second Time To Run Rsync?

Jul 8, 2007

one day later, if I run the following command again, the command is same as the one run by the first time.

rsync -avz username@IP:/home/asite/public_html/ /home/asite/public_html/

does it mean rsync will just check and copy the newer folders and files from the last copy?

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Time To Downgrade

May 27, 2009

I have the same server for 3 years...Over that time I've been reducing the number of sites i have..

Is it time to downgrade?

The spec is below.... On a positive side It's been up for almost 500 days so it's reliable.

Would i be better with a high spec reseller account or a smaller managed server rather than spending $220 per month. I spend at the moment.

I'd even consider paying the same i pay now if i could get a faster more upto date server

2 processors: 2.8ghz pentiums

Ram 2gb

2 160 gb hdd's backup drive has used 96gb

Bandwidth used/available this month 50gb/1200gb

host 100 domains busiest is a forum with 500 members

already moved Moved all videos to Amazon S3

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Server Time

Mar 27, 2009

I have big problem, In my HyperVM i've change time to EUROPA/Sarajevo but in WHM still going 24 hours in forward. Please help me to resolve this. This is very important...

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VPS Network Time Out

May 2, 2009

from: domaintools.com

Host IP Address Ping Time
1. 206.71.148.249 Timed Out

2. 206.71.148.249 206.71.148.249 126.20ms

3. 206.71.148.249 206.71.148.249 82.35ms

4. 206.71.148.249 Timed Out

5. 206.71.148.249 206.71.148.249 87.01ms

6. 206.71.148.249 Timed Out

7. 206.71.148.249 Timed Out

use: Enotch Networks

this issue from networks (enotch) or from my ISP?

because enotch staff said my ISP problem!

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CPU Time Usage

Jun 2, 2009

I'm just wondering what exactly "CPU Time" is, I have searched Google and checked Wikipedia but still do not really understand. The main reason this is bugging me is that MySQL on our database server seems to have a very high "CPU Time" usage.

This is the top part of the output from "top", with MySQL shown:

Code:
[mike@mysql1 ~]$ top

top - 20:26:05 up 222 days, 16:14, 1 user, load average: 2.04, 2.90, 2.36
Tasks: 95 total, 1 running, 94 sleeping, 0 stopped, 0 zombie
Cpu(s): 27.1%us, 12.1%sy, 0.0%ni, 60.2%id, 0.3%wa, 0.0%hi, 0.2%si, 0.0%st
Mem: 2074276k total, 1990828k used, 83448k free, 163012k buffers
Swap: 4192956k total, 60k used, 4192896k free, 1410448k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
26826 mysql 25 0 483m 324m 5504 S 238 16.0 363300:21 mysqld
1 root 15 0 2064 592 508 S 0 0.0 0:01.24 init
2 root RT -5 0 0 0 S 0 0.0 1:13.13 migration/0
3 root 36 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/0
4 root RT -5 0 0 0 S 0 0.0 0:00.00 watchdog/0
5 root RT -5 0 0 0 S 0 0.0 0:01.17 migration/1
6 root 34 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/1
7 root RT -5 0 0 0 S 0 0.0 0:00.00 watchdog/1
8 root RT -5 0 0 0 S 0 0.0 5:34.93 migration/2
9 root 34 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/2

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Time For Ticket

Sep 22, 2008

I have mi server in the planet. But I am not very happy with the support you give.
That's why I want to know what is the appropriate time for the response of a ticket?

30 minuts?
1 Hour?
2 hours?
3 hours?
4 hours?
8 hours?
12 hours
1 day?

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Reload OS Time

Jun 27, 2008

What is a reasonable expectation for how long a host should take to reload an OS?

Read on for my story if you want details behind my questions...

Due to a logical but unfortunately incorrect mistake on my part, we ordered a dedicated Windows server with a 64-bit OS. We just found out that the 64-bit OS isn't compatible with a software package and we needed to get the 32-bit OS reloaded in a hurry.

I understand that urgency on my part doesn't necessarily mean it's an urgency on their part, but I am also paying additional for the server reload. I submitted a ticket with the hosting company yesterday around 7PM to get it reloaded ASAP. As of 9AM this morning I didn't hear anything from them one way or another so I signed in to my hosting account only to find that they left a reply to my ticket asking to confirm that I really indeed want a reload with the selected reload options. I never received any type of an email notification of the reply. I was a little miffed that I didn't get any e-mail, but oh well so I confirmed that was indeed what I wanted.

At 10:30 I get an e-mail asking me to reconfirm that my server's physical specs and there is a discrepancy on the memory installed as their records were outdated and showed 1/2 what was really installed. I have to contact my account exec to get that straightened out and I finally get notified that the reload has started around 11:30AM.

I was originally told informally 3-4 hours in a support chat. Here it is 12+ hours after the reload supposedly started and I have heard nothing from them. I tried checking at 5:30PM tonight before I left work what the status was, but the lady I spoke with just repeated the message I got at 11:30AM saying things were underway and that she couldn't give me an ETA on when things would be finished.

Am I unreasonable in thinking 24 hours after I submit the ticket with an priority of "ASAP" is too long? I'll cut some slack for the miscommunication on confirming that I indeed want a reload but even then it's been 12+ hours after they said that they have started and the server when down.

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Disable FTP For Specified Time

Oct 30, 2008

Does is possible to disable ftp capabilities of several websites run by cron at some specified time of the day? then re-enable it automatical at a certain time also?

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First-Time Hosting

May 30, 2008

I want to find a web host and i have a couple of specifics that I'd like. Obviously I want the lowest cost for a relatively reliable service. I am looking to get started in my own web development/design business so I want to use this server as a development environment for myself as well as a deployment environment for potential clients.

I want to have SSH access to my space, the ability to host without buying a domain (at first, ill want to get one later), a good number of MySQL databases.

Some things that would be nice would be the ability to resell space for clients, not absolutely necessary though.

Are there any solutions that anyone here could suggest for me? What are some pitfalls and things I should watch out for? What else could I look to take advantage of?

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Reboot Time

Jul 10, 2008

What's an acceptable time for rebooting a machine?

I send an email to midphase to get my machine rebooted and I wait nearly half an hour. Even put 911.

Pacifirack would have got it done in under 5 minutes

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First Time VPS Owner

Nov 27, 2007

I'm currently renting a VPS, fingers crossed everything is running just fine.
A Question i go for you is,

Im Looking at upgrading the mysql on the VPS, as im looking at installing xcache
xcache.lighttpd.net/wiki/Release-1.2.0
Would you say this is a good idea or not, as i've heard that xcache can reduce server loads ?

If you think it is a good idea could you point me in the direction of how to upgrade my mysql, can this be done via WHM?

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