Reload OS Time

Jun 27, 2008

What is a reasonable expectation for how long a host should take to reload an OS?

Read on for my story if you want details behind my questions...

Due to a logical but unfortunately incorrect mistake on my part, we ordered a dedicated Windows server with a 64-bit OS. We just found out that the 64-bit OS isn't compatible with a software package and we needed to get the 32-bit OS reloaded in a hurry.

I understand that urgency on my part doesn't necessarily mean it's an urgency on their part, but I am also paying additional for the server reload. I submitted a ticket with the hosting company yesterday around 7PM to get it reloaded ASAP. As of 9AM this morning I didn't hear anything from them one way or another so I signed in to my hosting account only to find that they left a reply to my ticket asking to confirm that I really indeed want a reload with the selected reload options. I never received any type of an email notification of the reply. I was a little miffed that I didn't get any e-mail, but oh well so I confirmed that was indeed what I wanted.

At 10:30 I get an e-mail asking me to reconfirm that my server's physical specs and there is a discrepancy on the memory installed as their records were outdated and showed 1/2 what was really installed. I have to contact my account exec to get that straightened out and I finally get notified that the reload has started around 11:30AM.

I was originally told informally 3-4 hours in a support chat. Here it is 12+ hours after the reload supposedly started and I have heard nothing from them. I tried checking at 5:30PM tonight before I left work what the status was, but the lady I spoke with just repeated the message I got at 11:30AM saying things were underway and that she couldn't give me an ETA on when things would be finished.

Am I unreasonable in thinking 24 hours after I submit the ticket with an priority of "ASAP" is too long? I'll cut some slack for the miscommunication on confirming that I indeed want a reload but even then it's been 12+ hours after they said that they have started and the server when down.

View 11 Replies


ADVERTISEMENT

Reload A Dedi

Mar 11, 2008

I asked my host to reload/rebuild my dedicated server as I wanted to clear my entire server so that I can used it for a brand new project but I was told that it would cost me $75 per server.

Am I able to engage a freelancer to do it rather than getting my hosting provider? I would also need to change the server hostname from www1.xxx.com to www1.yyy.com and the name server to be changed to ns1.yyy.com and ns2.yyy.com instead of ns1/2.xxx.com. In short, I do not want yyy.com to be traced back to xxx.com at all. I do not want a traceroute, cpanel or other means to link the two site together.

View 9 Replies View Related

Zoneedit Don't Reload My Zones

Feb 12, 2008

I have a dynamic zone with zoneedit.

I'm using ddclient. When the external ip change, ddclient update
the A register.

I see that A register updated in the control panel interface.

But that updated IP does not propagate. I have waited more than one
hour and do not see the changes spread.

Only when I change the A register inside the control panel for any
value and then I change it again into the real value the change is
spread and everything works well.

Looks like ddclient not force reload my zone, only when change the
ip in the control panel.

View 1 Replies View Related

Take An Image Of The Server And Reload It Again If Need Be

Dec 17, 2008

i have set up a sever with certain software exactly the way i want it. However, there is some extra stuff i need to install on it.

I am running Centos 5.1 and would like to run some command possibly via ssh which would create an entire image of the server in a disk format such as ISO and then if need be, reinstall the basic operating system and restore the ISO back up if need be.

Is this possible?

If so how and how would i restore the image as well?

View 5 Replies View Related

Disk Corrupted.. Reload Request

Dec 17, 2008

If the disk of my dedicated server is corrupt and i ask for a new disk+reload of OS, this reload should be free or i have to pay for it? (the server is from layeredtech)

View 8 Replies View Related

Restore Backup After Reload System

Jul 14, 2008

how i can restore backup after reload system

this is my partition

Filesystem 1M-blocks Used Available Use% Mounted on
/dev/sda6 1984 254 1628 14% /
/dev/sda8 172669 6405 157353 4% /home
/dev/sda3 24217 2005 20962 9% /usr
/dev/sda2 29057 307 27250 2% /var
/dev/sda1 99 16 78 17% /boot
/dev/sda7 996 39 906 5% /tmp
tmpfs 490 0 490 0% /dev/shm
/dev/sdb1 99 14 81 15% /root/old
/dev/sdb2 20158 17498 1637 92% /root/old/home
/dev/sdb6 2016 37 1877 2% /root/old/tmp
/dev/sdb8 156330 137402 10988 93% /root/old/home-latest

View 2 Replies View Related

Replacing Our Hard Drive And Doing An OS Reload

Jul 23, 2007

Our DC is replacing our hard drive and doing an OS reload... how long should this take? Its been 60 minutes already, I was expecting it to take between 1-3 hours.

Can anyone fill me in on their previous experiences?

View 9 Replies View Related

Transfer All Accounts On New Hard Drive, After OS Reload

Jan 5, 2008

My server didn't boot, and have OS Reload on my server.

I have order additional hard drive, and he was primary after OS Reload.

My secondary hard drive have all my CPanel accounts, and I need transfer it to my primary hard drive.

how to transfer all my CPanel accounts to new hard drive?

Which files should be moved?
I know

that in the folder /home files were, but I do not know where stored MySQL database, information about the user, DNS...etc

How to transfer my accounts with the secondary hard drive?

backup data is disable, but the files are kept.

View 3 Replies View Related

Plesk 12.x / Linux :: Failed To Reload PHP-FPM Service

Jan 10, 2015

I got this error, when i press on process PHP-files by means of nginx. Nex i receive this in plesk panel:

phpinimng failed: Job for php-fpm.service failed. See 'systemctl status php-fpm.service' and 'journalctl -xn' for details.

Failed to reload php-fpm service

View 8 Replies View Related

HD Died, OS Reload Partially Broken, Dead In The Water

May 29, 2008

I've a dedicated server at ThePlanet / Servermatrix for the past few years and for the most part the service has been okay. Uptime has been good and support used to be fairly swift.

Early wednesday morning the primary hard drive in my server started dying. Throughout the day various services kept going up and down and overall the entire server was very unstable. I didn't get much movement from ThePlanet's support team - they would reboot the server, SSH and other services would come back online, and so they would close the ticket.

Thirty minutes after the reboot the HD would switch to read-only and stuff would start dying. So they finally recommended that I replace the HD and do an OS reload. I said fine as I had a backup of all of the accounts on a 2nd hard drive.

Well it took until 6am this morning for the OS reload to finally be completed, but when it was done apache was *completely* screwed up. WHM was up and running but if you went to the server IP address in the browser you got an error.

It turns out that something really badly went wrong with the OS reload but it took them hours before they even admitted that there was something wrong that needed more action. It's now 10pm and while email and other services are up, apache is still nonexistent.

When I try to run easyapache it barely starts before it errors out with a bunch of missing dependencies. I cannot instal GD and a bunch of other items, and I keep getting error messages that SSL isn't installed either.

Please visit [url] for help with this error.!
No original working apache backup to restore!
Executing '/scripts/initfpsuexec'!
Executing '/scripts/initsslhttpd'!
Compiling report...
Sending report (6304 bytes)...
If you want to create a support ticket with cPanel regarding this please reference 'BuildAP Report Id': '741873'!
Report processed.
Verbose logfile is at '/usr/local/cpanel/logs/easy/apache/build.1212079281'
----
seems the yum repo being used has bad files:
Error: Missing Dependency: zlib = 1.2.3-0 is needed by package zlib-devel
Error: Missing Dependency: libjpeg = 6b-0 is needed by package libjpeg-devel
--- -0 isn't a normal package id.

I can't even transfer my accounts off the server as that's also broken - I was going to all of the accounts off to my KnownHost VPS but I keep getting an authentication error ("sshcmdpermissiondeny") even though I'm definitely entering the correct root password.

View 1 Replies View Related

Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page

Jul 10, 2014

I have a problem to login Parallels Plesk Panel, on a 1and1 vps.

When I click on "login", it just reload the page (I'm sure that username and password is correct).

View 1 Replies View Related

Plesk 12.x / Linux :: Fail2ban Not Working - Failed To Reload Following Jails Due To Errors In Configuration

Mar 23, 2015

I have only tried to "switch on" the jail item "apache-badbots" and get a red box with:

Unable to switch on the selected jails: f2bmng failed: ERROR No file(s) found for glob /var/www/*/logs/access_log
ERROR Failed during configuration: Have not found any log file for apache-badbots jail
ERROR:f2bmng:Command '['/usr/bin/fail2ban-client', 'reload']' returned non-zero exit status 255
ERROR:f2bmng:Failed to reload following jails due to errors in configuration
.Click to expand...

View 8 Replies View Related

Squirrelmail: Email Arrives With Different Time Than Server Time

Nov 11, 2008

This is a rare issue i have on a RHEL 5.2 + cPanel server.

Server time is:

Tue Nov 11 17:02:51 CST 2008
Squirrelmail time show:
Code:
Last Refresh:
Tue, 5:02 pm

So, that is correct too..

But email arrives with -4 hours time, example:

webmaster@xxx.com 1:03 pm testing email

I already rebooted httpd, exim, and imap server, and the server itself too.. and problem stills.

View 11 Replies View Related

DNS :: Connect Time And Host Ping Time?

Jan 6, 2008

I got report from webceo that I have some issues. May someone help me fix this?

DNS Lookup: 0.22 sec
Connect time: 0.33 sec
Host ping: 0.10 sec

That mean too slow with the other sites!

View 4 Replies View Related

Server Response Time :: Network Time Out

Sep 25, 2008

I can't get access to a certain site. I always get the page with:

network time out - server at *** takes to long to respons. More people have noticed this and apparently it only happens to people with certain specific providers. And not all the time. Some times they DO get access eventy to they belong to the same ISP. So I guess an ISP isn't blocking access to it otherwise it would be permenantly/The site administrator insists that certain ISP's are blocking his site. He's hosting it on his own server. The domain belongs is registered at namecheap.com.

If an ISP is blocking this site (if that's possible?), that would lead to that 'network timeout' page wouldn't it?

What is the most likely reason for getting a timeout page anyway?

View 7 Replies View Related

Daily, Time To Time Cpu Load

Aug 9, 2007

I have a dedicated server specs: AMD 3500+ 64 Bit CPU, 1 GB Ram, 160 GB Sata Drive. For 1 month, CPU load average reaches 40-50 value. This happens about 5-6 times in a day. When I stop httpd service for 30 seconds everything goes normal. I think this is not a DoS attack because it comes systematic, I dont believe no one makes this regularly except bots.

Maybe its a system service or a cronjob but it stops when I turn off httpd service?
How can I be sure about what's making this regularly load?

I also did set up a script which mail me when load average of system goes crazy and restart httpd service. But instant restart is not working to stop load increase.

View 12 Replies View Related

Apache :: Server Going Down From Time To Time

Feb 6, 2013

The server is going down from time to time, every 12 days or so the site hosted there is no longer accesible, everything starts with the site slowing don and down and then is not longer reachable, what we do is to request a power cycle, and with this we start all over again till next power cycle, so on so on, of course, here are my server details and more info on this:

- MySQL - 5.1.41-3ubuntu12.10
- Apache - 2.2.14-5ubuntu8.4
- PHP - 5.3.2-1ubuntu4.9
- operating system: Ubuntu Server 10.04 LTS

After some time emailing the support guys to barely check about what's going on, we received an email with a few things:

1.- found a few errors that likely would cause issues with Apache. The first error is:
[Mon Feb 04 05:03:10 2013] [error] mod_fcgid: fcgid process manager died, restarting the server and the next error is:
[Mon Feb 04 14:32:34 2013] [error] server reached MaxClients setting, consider raising the MaxClients setting ...

Both these errors seem to indicate that you have a process that is running out of control on your server. We were unable to determine what script on your site is running caused your connections to be maxed out however it does appear that before these errors were generated there was a WordPress plugin referenced in your access logs...

2.- Additionally during our review we did find that your error log for mercadodedinerousa.com is 45 GB's which is excessively large and can cause problems when Apache is trying to write a such a large file.

3.- The majority of the errors being logged are:
[Wed Feb 06 12:12:31 2013] [error] [client 200.76.90.5] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /var/www/vhosts/mercadodedinerousa.com/httpdocs/index.pl, referer: [URL]

View 6 Replies View Related

Time Out

Oct 25, 2009

I bought a new server ...

It had 2GB RAM, 2.8 GHz processor ,NIC fast Ethernet , 500GB HD.

Window server 2003 standard x64.

4 ip.

The ip ping but I cannot connect to server using remote desktop.

Is this problem related to firewall, or the network it self.

View 6 Replies View Related

What If NO Down Time For VPS

Nov 7, 2008

What if NO down time for VPS?

1. CPU (with Mainboard)

2. RAM

3. HDD

4. SMPS

5. others

with ALL things redundant

** currently my sites (on VPS) are down since couple of hours.. and God knows when they will be live again!

View 12 Replies View Related

Second Time To Run Rsync?

Jul 8, 2007

one day later, if I run the following command again, the command is same as the one run by the first time.

rsync -avz username@IP:/home/asite/public_html/ /home/asite/public_html/

does it mean rsync will just check and copy the newer folders and files from the last copy?

View 6 Replies View Related

Time To Downgrade

May 27, 2009

I have the same server for 3 years...Over that time I've been reducing the number of sites i have..

Is it time to downgrade?

The spec is below.... On a positive side It's been up for almost 500 days so it's reliable.

Would i be better with a high spec reseller account or a smaller managed server rather than spending $220 per month. I spend at the moment.

I'd even consider paying the same i pay now if i could get a faster more upto date server

2 processors: 2.8ghz pentiums

Ram 2gb

2 160 gb hdd's backup drive has used 96gb

Bandwidth used/available this month 50gb/1200gb

host 100 domains busiest is a forum with 500 members

already moved Moved all videos to Amazon S3

View 12 Replies View Related

Server Time

Mar 27, 2009

I have big problem, In my HyperVM i've change time to EUROPA/Sarajevo but in WHM still going 24 hours in forward. Please help me to resolve this. This is very important...

View 5 Replies View Related

VPS Network Time Out

May 2, 2009

from: domaintools.com

Host IP Address Ping Time
1. 206.71.148.249 Timed Out

2. 206.71.148.249 206.71.148.249 126.20ms

3. 206.71.148.249 206.71.148.249 82.35ms

4. 206.71.148.249 Timed Out

5. 206.71.148.249 206.71.148.249 87.01ms

6. 206.71.148.249 Timed Out

7. 206.71.148.249 Timed Out

use: Enotch Networks

this issue from networks (enotch) or from my ISP?

because enotch staff said my ISP problem!

View 6 Replies View Related

CPU Time Usage

Jun 2, 2009

I'm just wondering what exactly "CPU Time" is, I have searched Google and checked Wikipedia but still do not really understand. The main reason this is bugging me is that MySQL on our database server seems to have a very high "CPU Time" usage.

This is the top part of the output from "top", with MySQL shown:

Code:
[mike@mysql1 ~]$ top

top - 20:26:05 up 222 days, 16:14, 1 user, load average: 2.04, 2.90, 2.36
Tasks: 95 total, 1 running, 94 sleeping, 0 stopped, 0 zombie
Cpu(s): 27.1%us, 12.1%sy, 0.0%ni, 60.2%id, 0.3%wa, 0.0%hi, 0.2%si, 0.0%st
Mem: 2074276k total, 1990828k used, 83448k free, 163012k buffers
Swap: 4192956k total, 60k used, 4192896k free, 1410448k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
26826 mysql 25 0 483m 324m 5504 S 238 16.0 363300:21 mysqld
1 root 15 0 2064 592 508 S 0 0.0 0:01.24 init
2 root RT -5 0 0 0 S 0 0.0 1:13.13 migration/0
3 root 36 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/0
4 root RT -5 0 0 0 S 0 0.0 0:00.00 watchdog/0
5 root RT -5 0 0 0 S 0 0.0 0:01.17 migration/1
6 root 34 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/1
7 root RT -5 0 0 0 S 0 0.0 0:00.00 watchdog/1
8 root RT -5 0 0 0 S 0 0.0 5:34.93 migration/2
9 root 34 19 0 0 0 S 0 0.0 0:00.00 ksoftirqd/2

View 2 Replies View Related

Time For Ticket

Sep 22, 2008

I have mi server in the planet. But I am not very happy with the support you give.
That's why I want to know what is the appropriate time for the response of a ticket?

30 minuts?
1 Hour?
2 hours?
3 hours?
4 hours?
8 hours?
12 hours
1 day?

View 14 Replies View Related

Resolution Time

May 19, 2008

Do you consider resolution time guarantee when choosing a host?

What resolution time guarantee does your host offer?

Is one hour resolution ok?

This is what webhostgiant.com offer as their support resolution time.

[url]

View 11 Replies View Related

Disable FTP For Specified Time

Oct 30, 2008

Does is possible to disable ftp capabilities of several websites run by cron at some specified time of the day? then re-enable it automatical at a certain time also?

View 7 Replies View Related

First-Time Hosting

May 30, 2008

I want to find a web host and i have a couple of specifics that I'd like. Obviously I want the lowest cost for a relatively reliable service. I am looking to get started in my own web development/design business so I want to use this server as a development environment for myself as well as a deployment environment for potential clients.

I want to have SSH access to my space, the ability to host without buying a domain (at first, ill want to get one later), a good number of MySQL databases.

Some things that would be nice would be the ability to resell space for clients, not absolutely necessary though.

Are there any solutions that anyone here could suggest for me? What are some pitfalls and things I should watch out for? What else could I look to take advantage of?

View 16 Replies View Related

Reboot Time

Jul 10, 2008

What's an acceptable time for rebooting a machine?

I send an email to midphase to get my machine rebooted and I wait nearly half an hour. Even put 911.

Pacifirack would have got it done in under 5 minutes

View 6 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved