PacificRack.Com 4 Months Review
Apr 17, 2008
We've been with PR for 4 months and I must say we are more than glad to use their services , Their hardware seems to be new we never faced any problem so far , Support is also good they reply to tickets with 5-10 minutes but there is just one problem LIVE CHAT is offline for 2-3 weeks,
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Apr 8, 2008
I suggest others to go with PR as they're the best according to me and prices are also fine. Lastly I'd like to thank Alex and PR team for providing us such a good service
I usually do not write reviews and this would have to be the first one I have ever written. I could not keep this off any longer and the whole team here at SteadCom believes PacificRack has very well deserved this.
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Oct 22, 2008
We moved to PacificRack in 2007 after having numerous issues with our DC in Deerfield Beach, Florida. From the start, PacificRack has been very accommodating with all our needs. They went the extra mile to satisfy us and I am proud to say, these guys are the best.
Excellent, always there to help when needed no matter what time it is. Very helpful in all cases. Had a few tickets closed too quickly but that has been resolved since.
The pricing we receive is better than we could have ever imagined. For this high quality of service, PacificRack was able to give us the space, and bandwidth we needed for less than we even hoped for.
The network is blazing fast. Absolutely no complaints about it and our customers love it too. There was only one issue with the network since being with them and it was resolved in a matter of minutes (Router issue).
If you are looking to co-locate or even rent a server, PacificRack is the place to be. These guys are the best and I would highly recommend them both on a business, and personal level to anyone.
I was a customer of Pacificrack for about 4 months. I have since moved to thePlanet for the following reasons;
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Apr 30, 2008
1. I was assigned flaky IP's that stopped mail getting sent to certain addresses (hotmail etc). This problem was solved although I would have preferred clean IP's from the word go.
2. The server was misconfigured. It couldn't reboot without assistance from the techs (who incidently were generally very good). On the couple of occasions it crashed, I had to be in correspondence with the techs for about 5 hours each time it happened to get the server back online. Turned out that the network card was dodgy and they tried to patch it up. Twice the techs told me that the machine needed replacing, but this was seemingly vetoed by a higher ranking tech (who explained he was 'too lazy' to configure a new server and wanted to get mine up and running)
3. I was double billed for two months before I spotted it.
4. Final straw was when my domains suddenly pointed elsewhere. I thought the server must have been hacked (it wasn't), but the domains were pointing to other pacificrack customers sites. Didn't get a final explanation of why it was doing it, but they did fix it up in a few hours.
I guess you get what you pay for. On a plus note, the support is very good, just a great shame that they couldn't provide a machine that worked properly.
I thought i'd put in my review for PacificRack.com
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Sep 7, 2007
They are LA based, very good ping times, there uptime is awesome my box has had some downtimes due to my own security installments! Alex and I had talked months before I went and got a box from him about prob 4 months. He gave me an amazing deal on a server, he promised the box would be up in 24 hours it came to the deadline and it was up like about 30mins after the deadline I think! I am not sure but he should of went to bed a long time ago prob got sick of me e-mailing him asking about the server, thanks again for not being mad for all my e-mails!
We've been with him for a month almost and I just love it can't wait for remote reboot to be working fully!
Fantastico was not installed, he was up at like 4 am my time I think and it was 6 am his time installing it even after I said go to bed and fix it tomorrow, he didn't go to bed he got his customer happy! Alex installed Ioncube as it wouldn't work right with php5 which i just asked for a little help and he got it working!
Alex took a 1TB HD out of his own computer and put it into my server free of charge (the HD never was used by him he said)
My Rating for PacificRack.com
Support A+ 5 Stars
Sales A+ 5 Stars
Uptime A+ 5 Stars
Speed A+ 5 Stars
Overall A+ 25 Stars
I am very thankful that I didn't go to the other places and I stuck to what I wanted a server close to Alaska for a lot of clients I have are in Alaska great pings for them!
Alex, Thank you once again for your awesome support and help through my getting things together in order to get this box!
Since there hasn't been many (if any) reviews on Pacific Rack but a bit of discussion, I will review my first 4 - 5 days with them. I also plan on updating this review as time goes on.
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Apr 13, 2009
Rent to Own Plan-
Pentium 4 2.8 Ghz
2GB Ram (Upgraded)
160GB Hard Drive
Windows Server 2003 Standard
I signed up on the evening of 9-3 with them, after talking with Alex over ICQ. By midnight pacific time, the server was setup and ready to access.
My bandwidth needs are minimal... but during setup I did transfer a few large files (700mb or so) from download sites, and got 300KBps transfer rate to the servers (likely a limit of the servers I was downloading from).
Since setup I have had two windows stop errors, server restarted normally. I put a ticket in for the errors, and within an hour a patch was installed on the software firewall to resolve that.
Other than those errors, I haven't noticed any stability issues, network or box.
I hope this gives people some idea of what to expect. Feel free to e-mail me at firstname.lastname@example.org if you would like more info, I will check this thread every few days also.
I don't usually post reviews about companies I've been with, infact, I've never posted a review but I've been with PacificRack since the 4th of march now; so it's a little over 1 month, but their services have been amazing!
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May 18, 2008
I liked the Intel Dual Core E2180 deal that was listed as a special on the website, and it was also a great price. I decided to give it a go, and ordered. First of all, I can't really comment on the setup time, because there was a little problem (Yes, it was my fault). I accidently ordered the server when it was listed as 'Sold out!' out their website - They contacted me and alerted me about this, and that they had no stock left of the servers I ordered, and also it would cost me an extra $10 per month to upgrade to the E5200 processor with a 500GB HD; I told them that I did not want this, and asked for a refund. I was then contacted from them about 12 hours later stating that they spoke to the company owner, and I could receive the upgrade for free - of course, I took it! The server was online within 12 hours of that.
My server, and their network has been online 100% since I got my server details - I've never had a server with such great uptime. The uptime is currently 99.57%, bearing in mind there was a lot of restarts to get all my software/updates setup etc. I'm currently on a 100Mbps port with 2TB bandwidth, and I've seen amazing speeds on the server, right up to 100Mbps.
Support is amazing! I haven't had to wait any longer than 1 hour to receive a response from them - And when I received my reponse, it was detailed and explained everything clearly, so anyone could understand it.
I would give PacificRack 10/10 for everything they've done and provided so far. I will most definitely be ordering future servers from them!
Its coming upto a month since I signed up with Pacificrack for one of their special offers which I believe was the Dual Xeon 2.8. Unfortuanetly that wasnt isnt stock after I signed up however I was given a Dual AMD Opteron 242 with better performance.
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Jun 1, 2008
Alex (Aferrier) has been very helpful from the start. He was always prompt in replying to my many presales questions I had for him and he always seemed happy to answer them. Thumbs up to Alex as he delt with my presales questions. My order was proccessed promptly after my invoice being paid and the server was setup within 24 hours.
The support team are excellent, I dont think ive had a ticket that hasnt been answered in under 8 minutes. I find this to be excellent. There was a slight hickup after setup with a typo in the root password in the client area compared to what was actually set on the server however within 15 minutes of the ticket being submitted it was reset to what was in the client area. We have only had one minor problem but that was related to the electrics in the DC which I believe was mentioned in the outages section as its caused out server to reboot twice. However we were informed that this small issue had been resolved and to date the server is still online.
The network is excellent and is perfect for our needs as it utilizes some premium providers such as Level3. The dowload speeds are impressive even from the UK and I would therefore suggest Pacificrack's network for just about any usage.
Sales: 9/10 (9 because one email took a fair bit of time)
I hope this review is useful to you and I will keep you updated in 3,6 and 12 months time.
Roughly five months ago I started a search for a dedicated server. After a couple weeks of research I decided to try going with PacificRack.com because of their reputation, location and wide array of network providers. I spoke with Alex over the phone while he worked to spec out a server that met my needs. This was a big plus out of the gate as I like to be able to speak with someone over the phone from time to time.
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Mar 9, 2008
Network [10/10]: I use a couple monitoring services that check website available - every minute. In nearly five months I've only had one instance when my server was unavailable for a couple minutes. Besides stability I've had good, stable ping times and transfer rates. I couldn't be happier.
Support [10/10]: Phenomenal, to say the least. They've always resolved my support ticket requests in a prompt, professional manor. I've worked with several members of their team and each and every one seems competent, knowledgeable and friendly. A little while back my server was compromised and they worked hard and diligently to get me back online with a fresh OS install and a special restoration of accounts/data from a backup. Oh, and they didn't charge me a cent for almost a day's work - which I still feel guilty about.
1) They have a nice support system where you can take care of billing & services, reports and support - better than any other host I've been with.
2) They're proactive on security - on occasion I receive e-mails advising me of new viabilities in the OS, applications, control panels, etc.
3) They've been very flexible, I've had a couple unusual requests and they've worked hard to get these taken care of.
4) Size - they're big enough to have multiple support personal available at all times (as far as I can tell) and they're a proven company yet I still feel like I get that "personal touch".
All said, I've never worked with a better company. In fact, I've worked with several providers that cost substantially more and have received half the service. Kudos guys, and thanks for all the hard work!
I thought some might find this short review useful. I recently found my website - vladstudio.com - pushing shared hosting limits fast (powweb.com at that time). After long days of (unsuccessful) searching for ideal hosting (fast, with lots of traffic, managed, and of course cheap :-) ), I got good idea from my wife and splitted my website into 2 pieces hosted separately.
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Sep 22, 2008
For domain, PHP and MySQL, I've been using MediaLayer Application (shared) hosting. I might already mention it here before - I'm extremely happy with them, once my site hit digg.com frontpage and I got 500000 visitors in a day, and hosting did not go down! Right now, it serves about 25000 visits (500000 hits) a day, every hit being dynamic PHP page with several MySQL queries.
For hosting images and downloadable files, I use PacificRack dedicated server (most basic one, but with 2000 Gb/m traffic included). I am very bad at managing servers, but default configuration and my modest knowledge of Linux was enough - it is only used to store files that visitors download from vladstudio.com.
So, if your site is growing out of shared hosting too, consider 2 separate hosting accounts for application and files - it works very well for me. And once again, big thanks to MediaLayer and PacificRack.
After using Pacificrack before we had considered to use them again, however the coverup thread certainly made us think but we decided to give them another go, however Chris Gotzmann was extremely helpful via MSN and we secured an excellent deal on a Core2Quad server.
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Sep 12, 2008
After speaking with Chris via MSN we came to a deal on a Core2Quad Q6600 server. Chris promptly created my client account and generated an invoice, I paid for it and the server was deployed and ready to go 10 hours later, Excellent.
The support before when we used them was excellent, Support ticket's answered in 10 minutes or less and the support now is still at that level if not better as some of our tickets get answered in under 60 seconds. We have put in several tickets this month and all issues have been resolved in under 10 minutes after getting an inital reply within 1-5 minutes.
I cannot really fault their network, it provides unbelievably good download speeds to the UK and good ping times, there have been only a couple of very minor hiccups this month but it only affected service for around 1-5 minutes if that.
I am extremely happy with Pacificrack, their service is as good as it was before and Chris and the team have been extremely helpful and supportive to me. I cannot really fault their service and I hope to continue using them.
8/10, Sometimes took a little bit of time to get a response on email
10/10, Cant fault it and cant complain at reply times
9/10, Other than the couple of minor hiccups, no complaints here
I have submitted an IP address/domain to the mods for verification.
I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
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May 5, 2009
Sales support is slow but tech support is fast!
That you very much Aaron/Wholesaleinternet!, keep up the good work!
have use iwebfusion for 3 months, write this review share with you.
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Apr 6, 2009
iwf was a nice host provider,i buy a vps with their los angeles DC,
1 uptime 10/10
no downtime in 3 months.
2 support 8/10
2~6 hours, if not lucky, no more than 24 hours.......
I'd been with hivelocity for 14 months by now and i'm thinking to continue my bussines on there.
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Oct 2, 2009
I created a thread on the past, this is the thread:
And this is what i said:
What can i say?
They just Rock, Dave and steve are just great.
Dave is my account manager he is helpfull, quickly and very efficient.
i would like to recommend people to join in hivelocity.
They are just more than fine, my server is working great and i had 2 issues resolved.
1 issue in less than 20 mins (another server in the rack was consuming a lot of bandwith)
the other issue was a little more complicated but it has been resolved too, thanks Dave
They have the same problem with support than sharktech (not managed), but if you talk to your account manager or Steve they will take care of it and get the problem resolved in a few minuts, that's just cool.
Service and support for me was really good in one week with they .. i will stay for a long time here if everything goes right.
and if we can, stablish a long term business based on trust (i'm a coder i can help)
Well from that moment to now i can say the following things:
No downtimes, only schedules (maintenence)
No support problems.
I upgraded my server to a quad2core and for 6 months payment, they gove me a second HDD!
I'm sending new customers to hivelocity right now, and trying to start reselling their servers.
¿why do i want to?
Because Steve and Dave, are responsable guys.
Because Network works fine.
Last server i bought for a customer: 1 day setup, no problems. I did a hardware check and it was OK, no HDD failures and TEMPERATURE was the right.
Because they understand if you have a problem.
Because support is there to help, even if you don't pay for "Managed services"
And i think that, they manage customers as well, that you can feel as a part of the company and not just another Argentinian customer.
So, watching the huge financial crisis, i want to give a good review about this company, and try to get more and new customers to they.
I would highly recommend to buy their services, this is not another company this is one of the best companies i ever knew.
This is my first review regarding a dedicated server prodiver, so forgive me if i miss anything.
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Oct 14, 2009
We are a small web hosting company located in Greece and after many years in a Greek Datacenter, we were seeking for a reliable provider with Managed Dedicated servers. After a lot of search here in WHT, we came through ServerBoost which is located in Holland.
Sales: Jelle was very patient during our talks, although we were just researching at the time being. A really nice guy and a true professional, answered all my questions as I was skeptic regarding the migration, or details of our contract and service. ( personal fears :p )
Support: They say the first impression is the most significant and I must admit that mine was pretty good. Starting from the Server migration ( From 2 old/slow servers to a brand-new Dell one. ) which went really smoothly from ServerBoost part, taking the downtime to minimal time!
Our SLA contract has a specific time window for support requests but it hardly takes over some minutes or 1-2 hours to get a response ( regarding the time of the day of course! ) and Jelle is always there when i need to ask something.
Hardware/Network: Our Dell server is running really good, and the network is really reliable as "promised". Good speeds and ping ( from Greece ) which is important for our customers.
Conclusion: For me, having dealt with only one foreign company in the past for hosting ( US ), ServerBoost is the ideal one to do business with, because they look really "caring" about our business and their flexibility is priceless.
I'm looking forward using ServerBoost for a long time, really satisfied! :-)
I would just like to say that they surprise me for a shared host.
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May 9, 2009
Although I pay quite a bit I still think it's worth it. About $15/mth for 15GB HDD and 75GB transfer. My website handles ~300K hit's daily with only a few hiccups. It's uptime is something like 99.97% which is decent. The only big incident is when I first signed up I was transferring my domain which took a few days, but was resolved professionally. So far it's a big thumbs up.
Decided to give a VPS a try back in November. Ordered through one the sales advertised in the offer forums, got set-up in less than 12 hours.
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Oct 8, 2009
In terms of performance, the VPS works fine.
In terms of service, this is where the ball is dropped.
The issue is that they set me up in LA, and I'm on the East coast. So I've contacted support, asking if a move was possible. When they said yes, and I've confirmed that their offer to move it during the night was fine, I've even shut everything down to make things smoother.
The next morning, I receive an email telling me I will get another one once it's done... the following day, I receive an email that it can't be done, as I have a x64 OS and there is no space on the node.
So I let this slide, and decide that sometimes you just have to bite the bullet and decided to offer them to BUY another one, this time on the East coast, if they could offer me the same setup as I have on the West coast. They've agreed, and I did the order as they requested... That was around noon 2 days ago, and still nothing today...
For another example, I've requested a ticket because the /dev/tun wasn't configured properly in the container... I don't know what they did, but it corrupted my VPS so bad that I have to re-initialise it completly. Another example: I've posted a ticket that their gentoo image is faulty (no network support at all!), and to my knowledge this was still not fixed.
So yes, NYNOC has some cool ideas like an online chat, even offered an EYEOS desktop, forums, tips, and great prices... but for me now this ain't worth it much and will be canceling my accounts. I guess coming from VPSFarm has spoiled me (instant setup, quick support), and will be looking for a new provider.
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Sep 24, 2009
I used 15 days of godaddy's shared hosting before FsckVPS. Due to unexpected traffic, I had to move to a VPS. So I chose FsckVPS's 512mb packet.
I was very sattisfied with them. Their servers were fast and the VPS got setup in just a few seconds.
The hacking incident happened this month. I was still pleased by the way they handled it. So I decided to stay with them. They decided to give 2 months free after the hacking incident.
2. Month and 3. Month
Everything was very smooth, running perfectly. Servers were still fast after I got switched to a new one after the hacking.
This is the second time I paid to FsckVPS and I was pretty happy about it.
Then I have been informed that they will be switching servers. They told that it would take around 4 hours per vps.
So when I noticed that my vps was down for the first time, I didn't react and waited. After being down for about 8 hours, I sent them a ticket. The response came after 4 hours saying that it was now online.
I logged in to my vps and the first thing I noticed was how SLOW it was. After a while, it crashed and I couldn't reach to my vps anymore. I sent a ticket, they reset the server, it got a little better.
This happened about 4 times. Everytime I sent a ticket asking why this is happening, I only received a response saying it is OK now.
After 3 weeks of being like this, I decided to switch to a new VPS provider.
Now I am on my new VPS provider, hoping for better results.
My fsckvps will expire in 4 days and it is still very slow.
After having a dedicated server for more than 70 days from WiredTree.com, I thought that it would be a good time for a review.
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Jan 17, 2009
I came across them through good reviews in this forum and took the opportunity to get one of their special offers (Core i7). As a short summary in advance: I can fully recommend them to anyone seeking a managed dedicated box.
I just had contact to Sales twice - Once as I tried to bargain for an even cheaper offer than the special one they already had (without success, by the way) and a second time when it came to an eventual server upgrade. Response time was quick, the answers were professional and friendly and there is nothing I could complain about.
I was in a totally different time-zone than WiredTree while ordering the server. As they have the practice to call their new customers for identity verification, the call reached me at night time and I could not pick it up. So I called them in the morning and they called me back again. It must have been deepest night time in Chicago at this moment. From this telephone call on, it took less than 2-3 hours (as far as I remember) until the server was ready and online.
Another thing is their "ServerShield Server Hardening" that they perform before you get the box. I never received a dedicated server before with so many tweaking measures taken in advance. MySQL performance was improved, the firewall was well configured, security checks were already made, everything felt fine-tuned in advance. So, again, very good job done by WiredTree.
You might say: "You've only been with them 70+ days. Of course, there was no hardware problem during that short time". Well, I read here at WHT about customers of other hosts who had the first failures already at the moment they received the new box. So - No hardware problems at all until now.
I am not very experienced in server management and tend to get nervous if something doesn't work and support takes more than 30min. to answer questions. I know that this makes me annoying sometimes, but at least I always try to be friendly. Fortunately, WiredTree seems very good prepared for nerve-wrackers like me... Support never took more than 15min. to answer my requests and in at least 2 cases, they even bent backwards to help me with problems that had nothing to do with them. Every single request got solved in a very short time. I contacted support at the most unusable hours of the day because I often travel between different time zones - They were always there, like an own IT-Crowd in your pocket. Two thumbs up for their support staff.
100% Uptime during the whole time. No hickups at all, no problem that I would be aware of. Fine speed all the time. There is really nothing negative that I could say.
No billing issues at all. Everything worked correctly.
Their customer portal "Grove":
Well. Hmmm. Okay, one thing first: I saw several customer portals during the last 10 years. And none of them blew me away. I haven't seen SoftLayer's yet and was told that theirs should be even nicer than grandmas cheese cake, but the grass is always greener on the other side as long as you have never been there. Let's say that "Grove" is surely one of the better and nicer looking customer portals around. It bundles a lot of information and offers a good way of communication. The rest is a question of taste...
The bad news:
I cancelled the server today. The company I work for has rent several servers at another host and paid them 1 year in advance. One is totally unused (great planning, MnMgt!) and I was offered by my boss to use it cost-free for that period of time. Well, this is an opportunity I have to take... Saving $300 a month is quite a lot of money. But I am determined to go back to WiredTree as soon as my "free time" is over.
I've been using SmoothVPS for about 4 months (and colleagues of mine have been using them for more than that) based on posts from WHT as well as recommendations from others in the industry. Bob @ SmoothVPS has been extremely helpful, very responsive, and is seemingly always online to help me with even the most basic of questions. He has bent over backwards to accomodate my random needs and helps me with specific server configurations that I can't figure out - even with third-party packages that he is not required to support!
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Feb 12, 2009
I have three Linux-based VPSes with Bob and he has no problem configuring them to my specific needs with whatever version OS that I require. I plan on adding many more as I migrate all my servers to him - I've decided to give him my exclusive business due to how well everything runs and how competitive the price is. Billing is simple - Paypal subscriptions or regular invoices make it a snap to manage (even if I lose track, which I do - sorry Bob).
The bottom line is that SmoothVPS is the place to go for your VPS needs. I haven't needed Windows boxes there, but I will probably mess around with one in the near future to test some software. They're moving to a new DC in the near-future - and they're giving me 30 free days of IP migration to make sure the process runs smoothly. Just amazing.
I've had a Krypt VPS for a few months now, started with the VPS400 package and moved up to VPS800 over time. Initially (I'm guessing they had just gotten into providing VPS's) the service was EXCELLENT! My VPS was located in their LA datacenter on the Level3 backbone. First two months the VPS was rock solid, I was running a full LAMP (no optimizations) install along with Webmin. By the 3rd month I started having issues with sluggishness, both on the site and SSH. Put in a support ticket which got responded to within 10 minutes as usual (fantastic support!) and their techs moved my VPS to a less loaded VMware node. Things were again pretty solid for about two weeks, then the same thing happened again. I let it be for a few days thinking it may just be a spike, but even after a week it was still pretty horrid. I had even turned off the LAMP install and Webmin in favor of a lone Lighttpd install to serve static html pages. Mind you by this time I had been upgraded to above their VPS800 package, yet I was still having performance issues. Put in another ticket and asked to be moved to another node, they said sure and asked a timeframe, I told them asap and let the issue be. After 4 hours of not hearing anything back, I update my ticket to find out that they were having some issues with the VPS, ok bad things happen, give them time. A few hours later I ask again and am told that they formatted the VPS without any authorization from me...Its a VMware host, they could at the least have attached the virtual hard drivei mage to the new install of my VPS, but they prefered to just delete it. I run several ESX servers at work and even with a nonbootable (according to them) image, the hard drive can still be mounted and recovery can be attempted. I was angry but I have a few dedicated servers with Krypt so I gave them another chance. I took the freshly installed VPS and started hunting down backups to restore from. Installed LAMP and Webmin, gave it a week and once again: slow. I'm fairly certain that CentOS repo apps and Webmin arn't enough to cause a VPS to dog down this bad, even with *everything* turned off (top shows 24MB ram usage) SSH and pages being served by lighttpd are taking 3-10 seconds to come up, as before they came up before I even let go of the button.
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Apr 23, 2009
VPS Quality: 5/10
Network: 5/10 (great in the beginning, after a week less than 400KB/s)
Overall they're a great provider, but they need to monitor their nodes more carefully and find abusers. It seems to me like they're either overloading their nodes or have something misconfugured thats causing issues. I was told a few times to restart my VPS which didn't help at all. Orderded a VPS with them about 2 weeks ago on a different account, havn't even touch it since I got it, as of right now, SSH is sluggish, apps like top take an average 5 seconds to come up, max throughput is ~300KB/s from Seattle (hit ~7MB/s when I first got it). Same issue as my other VPS. I'll provide my domain to the mods for authentication.
I thought I could share my opinion on VolumeDrive after being with them for a few months. I always appreciated when I could find in-depth reviews from hosting companies when I was looking for one so I hope some peope will find this review useful.
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Nov 4, 2009
First of all, here my plan with them:
AMD Athlon64 3200+
1 GB DDR2 Ram
120 GB SATA Hard Drive
3000 GB of bandwidth on 100MB port
2 IP addresses
Ubuntu Server 8.04 Linux
This package costs me $49.95 per month.
It all started when I contacted them to have more information on their services and what they have to offer. They replied very quickly and sent me a document detailing every offer they have and how their plans work. It's a shame that all that information wasn't available on their website, they proposed roughly 3 different dedicated solutions on their order form when you can actually choose a bunch of other options. Anyway, I asked a few other questions (like if they could install Ubuntu even if it wasn't listed in the available OS, and they had no problem in doing this). Again, they replied quickly. I made my choice and as I made my first payment, my server was online 24 hours later, as stated in their e-mail.
Communication with Volumedrive's staff is always great, I've had an issue one time where my internet connection was realllllly slow. I e-mailed them and it took a few minutes before I received an answer to my e-mail with someone trying to find what was wrong. We exchanged a few e-mails trying to find what was the issue and the issue got resolved in no time. Aside from this problem, I've never had any network or hardware issue (still have a fresh new server though)
I also personnaly think that their prices are far superior to what other companies offer. Their plans are flexible and if I want a hardware upgrade for example I know I can just contact them and we'll work out the details.
The only downsides I can give them is that their website is missing a lot of information. When you are looking for a server you may not want to spend time contacting each company by e-mail to ask question and have more information, you rely on the website to give you a lot of details. Also, their invoice system is not so great. You receive an e-mail saying you need to pay them and they only accept paypal. When your payment is done, you don't receive any confirmation e-mail. It's not bothering me much for a 50$ server, but I'd want a more conventional billing system with automatic renewal if I had a big business going on with them.
All in all, I really like volumedrive! I'd recommend it for everybody looking for a low cost dedicated server, they're fast, professional and helpful. You just need to send them an e-mail to get the plan that works for you so tow thumbs up for Volumedrive!
We have been with ServerBoost since March '09.
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Jun 5, 2009
2x Quad Core Xeon E5430
12 GB DDR2 FB-DIMM memory
2x 146 GB SAS 15k RPM
Hardware RAID 1
A little more expensive than some other NL hosts but you get what you pay for.
Total setup time was 3 days after payment (the server was a custom setup), because we had to wait an extra day for the setup Jelle gave us a free upgrade (better CPU and HDDs) which was amazing seeing that the setup period wasn't that long anyway.
In the past 7 months we have had 2 small bits of downtime, 1 was scheduled - when they upgraded their datacenter and the other was due to a RAID card failure, which was promptly replaced in less than an hour. Their network is faultless.
We only have the free SLA yet Jelle responds within minutes, and his responses are always friendly and professional. However I haven't needed to contact support outside of business hours so I cannot vouch for that, but during business hours it's top notch.
I can't recommend ServerBoost enough, I'm 110% pleased. We/I have 5 servers in EU each with different providers and ServerBoost is by far my favourite and the one I recommend most.
I'm sharing my experience with Dynaceron till now .
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Oct 7, 2009
I wanted to try a Linux server and I ordered one of their hardware, that came with CentOS. I have had many questions about Linux, as I am new to it, and the friendly tech support people helped me find answers. The questions I had were often answered in under 3 minutes. I've had 5 minutes of downtime, but that was because I ordered a 4 gigabyte ram upgrade.
I decided to go back to Windows and I asked them if they could install Windows on my server, They asked if I had my data backed up, when I said yes they said they were going to start the install ASAP, after 1.5 hours I received an email with the login details..
After 15 days I asked if they could upgrade my uplink to 1Gbps; The upgrade was done without a server reboot.
No problems so far, everything has been going well. Seriously, in my opinion they are the best service around, couldn't ask for better. Their uptime is fantastic. In 3 months I've only experienced 5 minutes of downtime, but again that was because I ordered a hardware upgrade.
I would highly recommend them to anyone that is looking for Quality hardware and support.
I will write a review back in 3 months or if I ever experience a problem I will update this thread.
Finally I managed to get some time to write another review about my host, VPSRight. Simple summary, one of the best webhosts that i have ever had. With great support and resources. And the best thing is they think about their customers.
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Apr 30, 2009
Talking about their support, they're an excellent bunch who knows what they are doing and what they're being asked. Extremely prompt on responses and are usually responded within an hours time. In the initial month or so I've submitted a lot of tickets and they were dealt with ease.
Their servers are great and fast. Not overloaded and recent uptimes have been great. For the last 3 or so weeks I've had no downtime. And after switching from FluidVM to SolusVM the host nodes have become much more stable.
Network is also great and have a good connection speeds. I rarely go below the 1Mbit/s when downloading files to the server (incoming). A few weeks ago we had a small issue of packet loss for a few hours, as result of a DOS attack on another server at the DC. It was soon mitigated and services was fully restored.
In the months of June/July, VPSRight inured a lot of downtime due to DC migrations and s/w migrations. Therefore they made the next billing cycle free to all it's customers as a compensation. This something good as host and they've taken responsibility for the actions they took.
Now everything is a smooth ride and I am a very happy customer of theirs. I'd happily recommend them if someone is looking for reasonably priced, managed, decent spec VPSs.
I think Zinkhosting.net does not get the credit it deserves. In the last ~7 years I have been with many different hosts, and I have to conclude that Zinkhosting.net has been the best. From day one I knew this company wanted to serve the customers, and the small size allowed them to do so. Many large companies ignore the customers when it comes to reliability, price, and support. With Zinkhosting.net I did not have any downtime, and the prices were great compared to other companies. The main reason I stayed with Zinkhosting.net was the support I received. The owner himself was able to help me out on many situations where I did not understand why a certain script was not working. Even though he did not have to offer this sort of support, he still did so out of courtsey. I hope Zinkhosting.net can keep on serving my needs in this manner.
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Oct 16, 2009
Reliablity - 10/10
Price - 10/10
Support - 10/10
I've been seeing alot of negative threads about Hivelocity so I decide to post my review.
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Apr 12, 2009
A little more than 4 months ago I ordered a server on Hivelocity using an offer they posted on twitter, it was a Core2Duo for $75/month and first month for $50. I ordered on the chat and the sales told me there wasn't any package with the Core2duo so he used the next cheapest server to order(Core2Quad q8200, everything else was the same) and wrote a comment saying that the actual server would be a Core2Duo.
I paid the bill, submitted some documents(on June 7) and waited, I had to send a few emails because there wasn't any progress with my order and by June 10 the server was live. When I logged in I realized I was given the Core2Quad q8200, same specs, better CPU
Ever since then I've not needed to talk to support for anything except adding some services(extra IP and 100mb port, both were quickly added and with no problems).
My server has been up ever since:
22:49:49 up 127 days, 17:45, 2 users, load average: 0.02, 0.05, 0.07
And I've had very little downtime, according to Pingdom 99.98% uptime since June 15:
Their service has been Very Good so far and I've had no problems.
Just want to share my experience with them.
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Jan 19, 2009
The story begin at 13th January when the first time i put an invoice there, at that time they offer Semi Managed VPS (reselling from santrex). Support ticket was answered not more then 12 hours and all of issues were solved really fast. except when i order my 2nd vps which take almost 24 hours to be provisioned, but still it's really reasonable.
@ 24 Feb, i got an email stated that they're launching their own node and offer me a special deals, of course i said yes. and it's become fully managed VPS. After i moved my 2 vps to this new node i was never ever submit a single support ticket until now and never had a major issue. i got only one downtime not more then 10minutes when the node got kernel panic, that's what they said on live chatt.
Live chatt support is really friendly and helpful. the server speed is fast, i use these vps for VPN and got no complaint about the speed from my clients.
I have 2 Basic VPS with them. and very happy with it.
I hereby want to review iWebfusion.
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Mar 10, 2009
4-5 months ago my website was in desperate need for a new hosting solution, I looked around on this forum and found iWebfusion.
They offered a discount back then that allowed me have a onetime discount.
I signed up for their "Pro Plus" VPS which costs $40,- a month and added as a comment that I needed to get up and running fast since my website (which is fairly popular) already was down for around 3 days.
I chatted with Nikolce and he promised me to get me setup ASAP. In less than 6 hours I was up and running (Not counting the DNS propagation).
To be honest I wasn't sure what to expect from them since they offered a very powerful VPS against only $40,- but I was surprised positively.
In the 4-5months that I was with them they answered every ticket very fast and with skilled correct answers.
Overall I would rate them an 9/10.
I won't rate them an 10/10 as I sometimes felt that my VPS had more speed to offer...but didn't, later on I found out that my CPU limit wasn't raised as Jacob from iWebfusion should have done, he sincerely appologized later on for this issue but it didn't really matter...and humans make mistakes from time to time
I'm not with them anymore since I'm a guy who likes to try out different company's and services (that's also probably why I have a thread here with problems related to La(m/n)ehost).
Also my website grew out of VPS services and I wanted to try out a other company for a semi-dedicated solution.
I signed up with MediaLayer [url](ML) for my client in November last year.
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Jun 17, 2009
I've read a lot about ML here which are mostly (all?) good +ve reviews & so I decided to pick them to host my client's site.
Since the website is an ecommerce site based on Magento, I needed something that could handle application load. Its for this reason I chose ML.
Magento itself is pretty slow the first time until cache starts working.
So far its been smooth at ML and this post is just to add to the pool of its +ve reviews on WHT.
There was just one unexpected downtime which lasted for a few minutes. It was the mysql server that was down, not the http server (litespeed).
You dont get a whole lot of space at ML, so hosting a lot of raw data like images can be pricey - most of the space taken on my client's site are product images - and duplicated in cache for every dimension by Magento. As of now it gets 500-1000 pageviews a day but this is to increase over 10 times this year and if it goes beyond shared hosting limits (which I doubt), we'll move it to ML's VPS.
After my longtime webhost went belly-up, and after doing much research, I had the good fortune to come across powermonster.
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Oct 26, 2009
There I've found super reliable servers, hosting plans with all the features I could want, and fast, friendly support(average reply time less than 15 minutes). There's been no downtime or other troublesome issues.
I have a reseller account and host several dozen websites. I've worked with many webhosts over the years, and the level of service I've found at PM is really exceptional.
powermonster has exceeded my high expectations and I know I have found a good long-term solution for my reseller hosting needs.
here is my blog on their LA CP server: [url]
here is my business blog on their LA DA server(litespeed): [url]
This is only a small review of me for hawkhost.com. I had used their Standard VPS for 4 months.
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I ordered a vps and got my vps after a hour. Good for me.
First ticket, i asked them for setup lxadmin/kloxo for me and they did it in next two hours. Good for me.
Second ticket, i asked them for setup some php modules for me. They didn't do it for me, but they teach me how to setup it, and everything done. Not bad for me.
This month i had some attack in my site, and i asked them to buy some traffic, and i paid $24 for 200GB ( i think their BW is not cheap ), but addition 200GB is not enough for me, this time are days end of invoice, i asked them to give me 20GB BW free, and they accept. Good for me.
Downtime : I don't get any downtime in 4 month. Excellent
At this time, i've request them for refund because i'm no longer use my vps. I ask them today and my current invoice will expire tomorrow. They accept and they give me refund $18 to my paypal account. Good for me.
And this is my score:
- Service : 10/10
- Support : 9/10
- Price : 8/10