Not A Good Start With Jaguar PC
Sep 6, 2008
I've tried to restore my database via SHH. I kept getting memory timeout errors and lost connection. I contacted them and they told me I needed more RAM. So I added 128mb to my 224mb. Now I have a total of 352mb, which is much more than my previous host with cpanel. I keep getting the same errors and now my plesk is now down with the following error
"Service is not available now, probably your Plesk is misconfigured.
Contact Your provider for details."
Ticket responce are sometimes quick and sometimes very slow, 12+hours. Currently waiting for a responce to a ticket I submited 4 hours ago
I've also noticed a resource outage, the whole time, since and before the ram upgrade. Is this what is causing the issue?
I hope everything goes okay. I don't want to regret switching to Jaguar
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May 6, 2009
A few people have asked me to give feedback on my experience with VolumeDrive so I decided I will be posting a 3 part review on them:
Part 1 - initial impressions
Part 2 - three month review
Part 3 - one year review (hopefully)
-------------
When I first got in contact with VD, contact was slow: about an email a day. It was very annoying to say the least. However when VD realized that I was genuinely interested in purchasing a server, and not just a window shopper, contact was more frequent and acceptable.
After looking around and comparing, I ended up ordering the following server from VD for a whopping $105 per month:
Q6600
4 GB DDR2 800 RAM
500 GB HDD
10 Mbps dedicated unmetered
5 IP addresses
Plesk 30 domain
Full managed services
Well just at face value, I don't think anyone will argue with me when I say you cannot beat the price. Where else will you find that kind of server w/ full management for $105 a month?
In the ordering process there were a few forgivable annoyances:
1) VD does not have any sort of automated, order online system for their "good" deals. I had to order via email and manually pay from PayPal. I was, however, emailed an invoice confirming my purchase after I paid.
2) It took VD 2 hours to send me my order request after I said "I am ready to purchase". Now it was late at night, so they probably only had a skeleton staff on hand, so this is understandable; however this point is sort of related to the lack of an automated system point mentioned above.
So after I paid and all, I was told they were building me a new server and it would take 3 business days to arrive. I was bummed out upon hearing this but this was understandable and justifiable - if they don't have the parts on hand, they don't have the parts, no big deal. I did appreciate the fact that they were honest with me upfront instead of trying to con me into giving me a different server (like I have been hearing stories about with other hosts).
So I waited. I was told my server would be setup on Tuesday afternoon and it was. The actual time between order and setup was about 5 and a half days: 3 days for the parts to arrive + Saturday + Sunday + time to build the server.
On Tuesday I was informed that my server has a Q8200 instead of a Q6600. To me this was not a big deal so I didn't object but if you are going to order from VD and you want one specific CPU I would be very clear with them that you won't accept any alternative. What did make me chuckle, however, is the fact that I was told "I received a free upgrade" to Q8200. It made me chuckle because I don't consider it a "free upgrade" when I was offered a choice between the Q6600 and a Q8200 for the same price during the ordering process. However, as I already said, a Q6600 or Q8200 - it does not matter to me: both are very similar in performance anyway.
So since I got my server I have been busy setting it up so VD can secure it after I am finished migrating my website (which by the way they just did - I just got an email ).
During that time I have emailed VD a fair amount of times, sometimes asking for clarification and sometimes asking for assistance with a problem, and they have responded back in a more than acceptable time frame and manner.
The only one major problem I have had so far is that initially, and by initially I mean first ~12 hours, it seems the connection to my server was not all the best. Randomly pages would take a while to load; I was curious as to why this was happening so I did some pinging and saw packets were being lost sometimes. This problem seems to have been auto-corrected itself now and I am did email VD about it; hopefully if it happens again we can get it perma-fixed.
Final verdict: people say "you get what you pay for". I say "I got more than I paid for". Hope it continues this way.
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Mar 22, 2009
Looking to quickly practice with and master my HTML/CSS skills after reading Build Your Own Web Site The Right Way Using HTML & CSS. At the end of the book he mentions site hosting, which I know Google does for free through "Sites".
That said, Sites looks to be designed for the non-web designer, for the average Joe looking to get his own website. So I'm wondering if people who have used it know if it supports an external CSS or if I can upload various image files. I figure that it is probably best that I don't use shortcuts in the initial learning phase.
I don't have a particular site idea in mind, just looking to play around with things and try them out.
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Feb 23, 2009
I am using jaguar VPS. can someone tell me what all softwares should be installed apart from apache and php, etc as in I do not know much about server configuration..
The VPS is just a plain directory, so how do i get things started!
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Sep 2, 2008
I have signed up for the Discovery plan ($19.97) plan from Jaguar PC on 29th of last month. Before signing up, I was told that a normal support ticket response/resolution time is 15 minutes. I was promised that support staff is available 24x7 for assistance. I had signed up using the biggerboxes08 coupon code, and opted for a $10 RAM upgrade too.
After signing up, my VPS was setup in 11 hours which was within their promised 12 hours setup time. When I checked my control panel , I found plesk was not installed (which was included in the offer). I asked for support and about 3 hours later, I was told that since my vps was built without a control panel, it has to be rebuilt. It took another 11 hours to setup the VPS.
Migration of my site over to my site took several hours (partly my fault).
Today I checked my plesk to see it full of errors.
Average ticket response time is 1-2 hour(Ofcourse, not all of them took that time. There were a few that were answered within 30 minutes). Average ticket resolution time is 2-12 hours.
My site is still not online . Now I can't use php_value or php_flag parameters in my htaccess.
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Jul 26, 2008
at wiredtree / jaguar / and liquidweb ... Can anyone tell me their experience with the following companies....
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May 6, 2008
I'd like to start an ongoing thread here listing the 'Good Hosters with Good TELEPHONE tech support'. In other words, out of the 1,000s of host companies, this may cut it down to less than a dozen.
( And for all you Hosters out there who really want your company to grow, and want to know how, - it's easy: just read here.)
Good telephone support is the #1 ultimate requirement, because:
-It's a lot faster and easier for both the user and the host company, because you can state and answer all questions and clarifications on the spot, you don't need to continually pass new emails with new questions and clarifications, back and forth for days on end, until the issue is solved. It saves tech time and user's time. And saves a lot of nerves.
- It's the best way to sort the good guys from the bad. A bad company isn't going to bother to answer the phone, - or will make you wait way too long, - because they are likely getting endless complaints. The good guys are always ready to answer the phones, with a friendly voice, - because they really WANT to please the customer.
- If a company can't be bothered to pick up the phone, we can't be bothered to even consider them. They're a joke, and so won't be listed here on this thread. (So, before adding or listing any Hosters here, please verfify that they do have Good, quick, friendly, telephone support,; ideally 24/7, but 9am to 10pm might be acceptable, if it was supplemented by some emergency contact.
AND:
- Hoster ALSO needs good EMAIL support (and preferably, Chat online, extended hour availability). (I spend a lot of time overseas). It sems all emails should get a non-automated response within about an hour, - and then support should jump on fixing any problem.
I only need support a few times a year. To answer some questions, or fix a problem, or do an install. That's lesss than 1 hour total, so any company paying maybe $18/hour tech support should be able to handle this. It IS reasonable to charge a custm for extended calls, beyond say, 90minutes a year, IF you don't count the 80%? Of times an issue is the Hoster;s fault of stmg gone wrong, and don't count the 'hold' times.
ALSO IMPORTANT:
- Uptime
- site Speeds
- Monthly plans, no contract (Only a dishonest host will try to force you into a contract, where they can then ignore you.)
- Reasonable price. (? Maybe $12 to $18/month for a basic business site. We don't need massive bandwitdths, - we all know that's an overselling scam, and can't ever be delivered.)
- a good upgrade plan of bigger options. Maybe even VPS.
- Dedicated IP, and availbility of SSL
-PHP 5, mysql, phpMyAdmin, etc
- cPanel ( Some Hosts are using problematic panels, like Hsphere, which are slow to load, slow in operation, require many more clicks, have too many options, spread apart on many separate pages. Time is money, and this really slows down the ability of a small business to manage his own site in effective time. For example, one WHT user wrote somewhere: "I don't feel that HSphere's interface is nice at all, although I have worked with cPanel and DA all my life... I just found it to include un-necessary features or split features up in to different hard to find pages, such as backups - mysql backups you had to find on a completely different page than file backups, and then there were options to have it in the home directory or server-end backup, in which then you had to wait a good 10 minutes before it was ready. cPanel, just hit backup and hit download and instantly it does everything you need...".
I have used several hosters. Currently on Aplus.net and Godad, which have phone support, and mediocre service.
My LIST So Far:
- Liquidweb: a very impressive company with good, 24 hour support. But to get dedicated IP, you need to go with their $25/month plan. Yikes!
- NewIdeaHosting.com. A very small company. My call was returned, and the owner chatted with me for an hour on the phone! Plans have small bandwidth, but promises No overselling, and personalized attention. Extra $5 for dedi IP. He specializes in Small business sites, and small eCommerce sites. He has only 250 accounts, on 3 servers. He rents servers from the Equinox data center of Chicago. Seems exceptionaly honest.
- MegaHosters. Excellent phone support and WHT reviews. But company was taken over by another company, and so may well go downhill in future. Another problem: uses Hsphere.
- Steadfast. Has a good rep on WHT, and seems impressive. Tech answered the phone immediately, but they say they prefer emails. Sales phone has limited hours. Good price on $20 SSL. But, uses Hshhere.
- JodoHost 24 hour phone. But, uses Hsphere. An Indian company with office in Florida, and good rep. I like the idea of outsourcing phone support, if it makes it more available and affordable. But, the accent on the phone was very hard for me to understand, so maybe this might not work.....
- Hostgator. Yes, it's a big overseller, but seems to get good reviews/results anyway, and good phone support.
- ? ThePrimeHost ?? Mostly good WHT reviews; some dissenters. Site says 24hour phone, but when I called on several nights, no one ever answered...
- Can anyone add to this list? Please list only hosts that meet the above minimum requirements of phone support, etc. Especially useful is hosters you've tried.
TO AVOID:
- Avoid Arvixe. I had a horrid experience with them, here: [WHT forum]:/showthread.php?p=5097822#post5097822
- Avoid WebHostingBuzz. This company never returned my phone msessage inquiries.
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Oct 20, 2008
Any experience with Good Avocado and their reseller plan?
What about Thinkhost, good avocado is partnering with?
Wind and solar energy, it sounds all good, the reseller plan is awesome.
Any real life experience?
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Oct 2, 2007
Recently left a big corporate job and started my own consulting firm in the area of human resources/employee benefits. Right now, my technology consists of a laptop with online backup through Carbonite. I am ILLITERATE when it comes to technology, so bear with me please....
BackgroundThe business plan calls for growth by adding a small number of employees, starting with an assistant, along with working with independent contractors. These will each need to have access to the files that now reside on my hard drive. I don't anticipate more than 6 people (employees and/or contractors, combined) in the first year.
In addition to the shared access described above, I would need to be sure that the environment where files are stored is highly secure, and that I can grant access to files to some people and not others.
In addition to the above, I need to ensure that all the data are backed up routinely.
Employees/contractors will likely not be in the same office location where I am located, and some (most) may work from a home office.
My assistant, when hired, may/may not be in my office. Regardless, (s)he will need to have access to (and make changes to) my contacts and calendar in outlook. In addition, (s)he will need to be able to read and send emails on my behalf.
AT&T, as part of my advertising with them in the Yellow Pages, is developing (and will host) my website. Included in their service will be email boxes (up to 20) with my domain name.
Business Need
Based on these points, I figured I needed to buy a server, so I've been talking with Dell. Of course, they'll sell me a server and they have a relationship with All Covered who will install it and make sure its operational.
But after talking wtih Dell, I learned that there was something called managed hosting, colocated hosting, dedicated hosting, and shared hosting. I called Rackspace, they said they would be overkill for what I needed and referred me to Mosso. Mosso said the same thing, and sent me to this site.
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Jan 30, 2007
i install APF and config conf file but i have a problem for start APF :
root@server [~]# /usr/local/sbin/apf -r
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
eth0 : error fetching interface information Device not found
Development mode enabled !; firewall will fluch every 5 minutes.
Unable to load iptable module (ip_tables), abroting
i check APF status : apf -t
Firewall offline
i install apf and config conf file
for Start APF?
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Nov 9, 2007
about Xen to build some VPS for internal usage. Where should I start? www.xen.org?
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Sep 19, 2007
While i have loads a experience running servers remotely, I know to start my own ISP is a bit more costly and involves things like rack servers, temperature controled rooms and BANDWIDTH.
I have handle on 1st two, ( and yes htings like insurance and a store are looked after )
What i need are a list of T3 providers that I can contact about purchasing a dedicated T3 line for our store. While the location isn't yet set in stone and i may in fact look at a existing computer store owner who may be open to the idea already.
The company will host local websites, and others websites.
AND allow for reselling on a lessor level and include at least 6 others who host game servers.
With these 6 the T3 line will probably be almost half used, so the ISP must be scalable for growth.
The thing i need in nut shell are pricing on a T3 line of my own in or close to downtown Oshawa Ontario, Canada
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Jul 12, 2007
How can link to my mysql , if I make tables?
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Jun 4, 2008
I am unable to start apf firewall in openvz vps, i have following error:
root@server [~/apf-0.9.6-3]# /usr/local/sbin/apf -s
apf(9352): {glob} activating firewall
apf(9405): {glob} unable to load iptables module (ip_tables), aborting.
apf(9352): {glob} firewall initalized
apf(9352): {glob} fast load snapshot saved
How can resolve this issu?
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Jan 27, 2009
we have a vps server and someone did what I would call a calling card attack, thankfully.
It is a stock kubuntu os with stock apache. Root passwords for everything have been changed to our own
Somehow they logged into kubuntu as root and changed the htpasswd in usr/passwords (changed to protect the password).
Then since they changed the htpasswd they were able to log into phpmyadmin and changed the admin password in the database.
I'm pretty sure I know who did it and he is teaching us a lesson which I respect but he will not comunicate with us.
We have hourly snapshots of our vps and we need to know how they are getting in. See my sig and click on the hotspot login.
Looking at the sudoers there is the Defaults line that we suspect as a means to get in.
We have a great php etc... app but it is either Apache or kubuntu that they can get in.
I would like to learn about what needs to be done about security but where do I start?
Can someone help me look for something that would allow the attack?
I'm a php guy and it is not a mysql injection attack nor is it an xss attack.
I am not a kubuntu / server security guy and now need your advice.
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Jun 4, 2007
root@xxxx[~]# service iptables status
Firewall is stopped.
root@xxxx[~]# service iptables start
Flushing firewall rules: [ OK ]
Setting chains to policy ACCEPT: filter [ OK ]
Unloading iptables modules: [ OK ]
root@xxxx[~]# service iptables status
Firewall is stopped.
why not iptables don't start ?
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Apr 23, 2009
i create a template for xen ( hypervm ) from jailtime site. now i install iptables , but iptables do not work and when i enter " service iptables restart" , iptables do not start. ( i check it from "service iptables status" )
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Jun 2, 2009
So basicly I got a vps and am using lxadmin *renamed* and with ssh and lxadmin the lighthttpd wont start and it is installed under the centos hostinabox distro.
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May 25, 2009
By mistake I have kill ssh. And I can not connect to my server. I've plesk cp. How cna I restart ssh daemon.
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May 23, 2009
I'll buy a unmanaged VPS. Which softwares must I install? For security, which software do you recomend me?
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Jul 14, 2009
tdot:/# /etc/init.d/mysql start
Starting MySQL database server: mysqld.
.
.
.
.
...failed or took more than 6s.
Please take a look at the syslog.
/usr/bin/mysqladmin: connect to server at 'localhost' failed
error: 'Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)'
Check that mysqld is running and that the socket: '/var/run/mysqld/mysqld.sock' exists!
tdot:/#
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Jul 1, 2009
I have a VPS server, i installed and configure csf, but wonder if i reboot my server the csf would close the connection, or wont work...
so i remmeber how but i really forget and cannot remmber how to enable the csf on the vps start up..
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Jun 18, 2008
I spent all my afternoon on this but I couldn't managed to solve this problem out. Hope someone knows the solution for this one.
I've chrooted Apache and now it won't start. I try to run it with chroot /chroot/httpd httpd and it doesn't start but instead enters a single error in a error log. Something about permission being denied and apr_proc_detach constant. The best part is that I managed to run it flawlessly on an another server, but on this one it won't start. If I start it with -X parameter then it runs fine. Has anyone came across this error before? What libraries I should put in chroot environment to avoid the apr_proc_detach permission denied error?
On another computer it runs without problems, so I believe it's problem me not including all the necessary libraries in the environment (I included everything on the ldd /usr/sbin/httpd list).
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Jul 9, 2008
I have installed CSF on my VPS and when I try and start it I get, anyone know what going on and how to fix it, or pass info on to my host.
iptables: Unknown error 18446744073709551615
LOG tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 limit: avg 30/min burst 5 LOG flags 0 level 4 prefix `Firewall: *TCP_IN Blocked* '
Error: iptables command [/sbin/iptables -v -A LOGDROPIN -p tcp -m limit --limit 30/m --limit-burst 5 -j LOG --log-prefix 'Firewall: *TCP_IN Blocked* '] failed, at line 211
Full ready out
Restarting csf...
Flushing chain `INPUT'
Flushing chain `FORWARD'
Flushing chain `OUTPUT'
Restarting bandmin acctboth chains for cPanel
ACCEPT all opt -- in lo out * 0.0.0.0/0 -> 0.0.0.0/0
ACCEPT all opt -- in * out lo 0.0.0.0/0 -> 0.0.0.0/0
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:67
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:67
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:68
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:68
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:111
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:111
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:113
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:113
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpts:135:139
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpts:135:139
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:445
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:445
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:513
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:513
DROP tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 tcp dpt:520
DROP udp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 udp dpt:520
iptables: Unknown error 18446744073709551615
LOG tcp opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 limit: avg 30/min burst 5 LOG flags 0 level 4 prefix `Firewall: *TCP_IN Blocked* '
Error: iptables command [/sbin/iptables -v -A LOGDROPIN -p tcp -m limit --limit 30/m --limit-burst 5 -j LOG --log-prefix 'Firewall: *TCP_IN Blocked* '] failed, at line 211
...Done.
Restarting lfd...
Stopping lfd:[ OK ]
[ OK ]
Starting lfd:[ OK ]
...Done.
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Aug 11, 2008
My goal is to offer US, German, and Singapore/HK VPNs. What steps must be taken to achieve this?
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Aug 19, 2008
I've supposedly set APF firewall to start at boot time, by doing something like:
chkconfig --levels 2345 apf on
However i have my reservations to weather it is actually starting, its set to block port 80, after boot if i try and access it, the connection will get refused straight away, however if i go and manually start APF then try and access again, it will take a while, like its ignoring the connection attempt (which is good).
How could I check if APF is actually running?
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Feb 5, 2008
what should I prepare to start colocating.
thinking about colocating soon.
But since I don't have any idea of how and what should I prepare for colocating, I hold my thought first.
So, do I need to but a server and sent it to DC? Or does all this are dealt with DC themself?
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Oct 30, 2008
The MS DNS server in one of my Windows 2003 server does not start. When I try to start the server, I get the error Not enough storage available to complete this operation. I have enough of space and memory available in the server and all the other services are working fine. What could be the issue and what is the solution for this?
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Apr 7, 2008
I want to start a health website.can anybody tell me how i should start it.From where i can have the cheap domain.
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Jul 12, 2007
Attempting to restart named
Waiting for named to restart.... . . . . . . . . . . finished.
named status
named has failed, please contact the sysadmin (result was "named is not
running"). Jul 12 19:13:03 server1 named: failed Jul 12 19:13:03 server1
named[9774]: starting BIND 9.2.4 -u named Jul 12 19:13:03 server1 named[9774]:
using 8 CPUs Jul 12 19:13:03 server1 named[9774]: timer.c:766: unexpected
error: Jul 12 19:13:03 server1 named[9774]: isc_thread_create() failed Jul 12
19:13:03 server1 named[9774]: ./main.c:421: unexpected error: Jul 12 19:13:03
server1 named[9774]: ns_timermgr_create() failed: unexpected error Jul 12
19:13:03 server1 named[9774]: create_managers() failed: unexpected error Jul 12
19:13:03 server1 named[9774]: exiting (due to early fatal error) Jul 12
19:13:03 server1 named: named startup failed
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Jan 23, 2008
My configuration is correct because I have been using the same one on multiple servers.
I have run into this on another server actually, where the init script says it starts, but it in fact has not started. Stopping it results in a fail, and its nowhere to be found in the process list, but the PID file exists. I turned it to verbose and had it output to a log file, and the only thing I see is NET-SNMP version 5.1.2.
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