I am using jaguar VPS. can someone tell me what all softwares should be installed apart from apache and php, etc as in I do not know much about server configuration..
The VPS is just a plain directory, so how do i get things started!
I have signed up for the Discovery plan ($19.97) plan from Jaguar PC on 29th of last month. Before signing up, I was told that a normal support ticket response/resolution time is 15 minutes. I was promised that support staff is available 24x7 for assistance. I had signed up using the biggerboxes08 coupon code, and opted for a $10 RAM upgrade too.
After signing up, my VPS was setup in 11 hours which was within their promised 12 hours setup time. When I checked my control panel , I found plesk was not installed (which was included in the offer). I asked for support and about 3 hours later, I was told that since my vps was built without a control panel, it has to be rebuilt. It took another 11 hours to setup the VPS.
Migration of my site over to my site took several hours (partly my fault).
Today I checked my plesk to see it full of errors.
Average ticket response time is 1-2 hour(Ofcourse, not all of them took that time. There were a few that were answered within 30 minutes). Average ticket resolution time is 2-12 hours.
My site is still not online . Now I can't use php_value or php_flag parameters in my htaccess.
I've tried to restore my database via SHH. I kept getting memory timeout errors and lost connection. I contacted them and they told me I needed more RAM. So I added 128mb to my 224mb. Now I have a total of 352mb, which is much more than my previous host with cpanel. I keep getting the same errors and now my plesk is now down with the following error
"Service is not available now, probably your Plesk is misconfigured.
Contact Your provider for details."
Ticket responce are sometimes quick and sometimes very slow, 12+hours. Currently waiting for a responce to a ticket I submited 4 hours ago
I've also noticed a resource outage, the whole time, since and before the ram upgrade. Is this what is causing the issue?
I hope everything goes okay. I don't want to regret switching to Jaguar
at wiredtree / jaguar / and liquidweb ... Can anyone tell me their experience with the following companies....
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