Lunarpages And Hostgator Reviews, Suggestions?

Sep 2, 2008

We have several different websites, and trying to spread them out to different datacenters and companies to find a good fit (after a fire at one datacenter had us down for days).

We first had HostGator (semi-dedicated account when they had those) and our main problem initially was them shutting the site down when it used too many resources and them putting up a contact billing message for our customers at the peak of an email campaign that sparked the high resource usage. After that heated frustration, we got on a dedicated account with them and haven't really had any/many problems since. So can't complain too much there other than wishing we got the dedicated first and for them to have used a more diplomatic way of transferring us to a higher account level when needed than the message most customers saw during the transition.

When The Planet had that fire that knocked servers down for days, we were effected with our HostGator server. Not that it's to be expected again, but wanted to get a different dedicated server for our other sites to have some options in case of disaster and having multiple servers/companies to move things around if needed.

So we then got a dedicated server with Lunarpages. I was not unhappy with their customer support response as they've been fairly prompt IMO (at least compared to some other comments I've read around since) but we seem to have never-ending troubles at first with SSL installation (self-install and then them installing) and then general domain DNS, resolving and configuration problems. We call them literally every day as it goes down every day (server up but site not resolving) and they get it back up and then it goes down again for whatever reasons yet to be determined apparently. Not sure if different techs doing something different each time, or server being hacked, or what. It's running essentially the same stuff I believe that's working on the other dedicated server but with different graphics mostly.

So the inability to get that figured out has us searching for a new dedicated server. Otherwise, I think we'd be happy there if it just stayed working. Here's what we have/require:

- Multiple domains each with own SSL certificate.

- php and mysql needed with highly-customized oscommerce scripts running on each domain that use a lot of queries and resources.

- cpanel or something similar preferred for admin.

- About 1000 visitors on each domain per day.

- Need some tech support for resolving problems when they come up or would just buy/manage server ourselves.

- Budgeted for a step above the low-end dedicated server level for many companies, but not over $300 a month looking at the market.

We are looking at a couple different hosting companies but haven't used any of them previously. Would still like to try another company for the other server before putting both on HostGator but having bad luck so far. We are considering:

- InMotion (advanced dedicated server account). I've communicated with sales/support and seem incredibly responsive as all comments I've read, but not a ton out there on them.

- Fused Network

- SteadFast Networks

- Gigenet

- LiquidWeb

Probably in that order from initial research, but hard to know what to believe sometimes. Sometimes you have to just find out for yourself, but hoping for suggestions in regards to the best bet to try next for our situation. Already have read some helpful information from others about some of the hosts previously here, but sometimes things change over time (as it seems like with Lunarpages then and now). Hopefully our experiences with HostGator (both positive and negative) and Lunarpages helps others out too.

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Review Of Hostgator, LunarPages, SLHost, HostingZoom, And JaguarPC

Dec 27, 2007

I thought I would do a review of some of the web hosts that I have used or am using over the last year or so.

I'll start off by talking about the 3 webhosts i currently am using.

1. Lunarpages (regular shared hosting account).
2. HostingZoom (regular shared hosing account)
3. Hostgator (Reseller Account)

Lunarpages:

I have had a shared account with Lunarpages since early July.

Positives: Of the different webhosts I have used, they seem to keep php, and other software the most up to date (on the elara server). A webhost that uses older versions of software that have security issues makes me nervous. Another positive of Lunarpages was the free "Coffeecup" software.
Negatives: I really wanted to like Lunarpages when i signed up with them. Of all the hosts I have used in the last few years, the Lunarpages server I'm currently on is down the most. In fact, I currently use my space there just for testing out software (like Joomla) and setting up demos for my current web design clients to learn on (they can learn on the demos as opposed to messing up their live sites!). The server generally has some issue at least ever couple of days were the site is unreachable (either a hight server load and everything times out) or some other issues....

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Lunarpages VPS Or Servint VPS? What Is Your Opinion On Lunarpages VPS?

Aug 23, 2008

I am looking for a new VPS and once again I think I am going to ditch Servint VPS in preference of a cheaper VPS. I know Servint is well known and they have a very good reputation here in this forum. I been longing to sign up with them but Lunarpages' offer looks very attractive.

What about Lunarpages?

It is $10 cheaper than Servint.

Lunarpages has 1000 GB bandwidth but Servint has only 500 GB.

Lunarpages has 20 GB storage but Servint has only 15 GB.

Lunarpages has 500 MB RAM but Servint has 384 MB guaranteed RAM (1 GB burst RAM).

Is the 500 MB RAM here http://www.lunarpages.com/virtual-private-server/ GUARANTEED RAM or SHARED BURSTABLE RAM?

The only thing that Lunarpages lost to Servint here is the number of IP address. Lunarpages comes with 1 IP but Servint offers 4 IP which is good for SEO.

I wanted to contact Lunarpages but couldn't find their contact email. Anyone know their contact email?

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Shared Webhost Similar To Hostgator, But Not Hostgator

Jun 3, 2009

I would like something similar to the business package located here:

http://www.hostgator.com/shared.shtml

But I do NOT want HG, too many bad experiences.

My only requirements are...

-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)

Any suggestions are GREATLY appreciated.

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I Need A Windows VPS Suggestions

Nov 27, 2007

Hi, I am looking for a windows VPS provider. Ideally with servers in the USA. I am currently TRYING to register with cheapvps.co.uk, but until now I have been unsuccessful. I registered 9 days ago, and they have not yet been able to provision it yet at cheapvps. Every time I send a message asking about my server I get a reply from Paul or Russ with a one-liner like "I'll have someone look at it", "I've asked them to fix it" "It takes 24 hours" "etc", always one lines, not a single explanation.

I will give them some more time, cause honestly I hope they get to set up the server and give me the great service I have read so many people in this forum rave about, but right now I am starting to look for alternatives just in case cheapvps cannot handle my request (a standard config from the options they offer). As I said hopefully its just a perfect storm once in a lifetime type of situation which I unluckily had to go through....but I have not received any explanations yet...just one liners.

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Suggestions For SSL Certificate?

Oct 29, 2009

My online store is almost ready to publish and Im trying to work my head around this SSL thing.

So through reading on here Ive determined that only the cart or PII areas need to be secured, not the entire site.

My host provided a free SSL cert but I discovered that it is a domain verification SSL only and there is no "clickable seal" or business verification. Verification is important however Im not sure I need an EV cert (nor that I can afford it).

Im looking for business verification, clickable seal, 128/256, 2048bit, free reissue.

Does anyone have any suggestions for a SSL cert and what I might need? There was someone in the ads forum offering a GlobalSign OrganizationalSSL cert for $100yr. Does this seem like a good deal? There isnt a lot of feedback about GlobalSign on the net.

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Leaving 1and1 Need Suggestions

Oct 9, 2008

My employer has decided to let me move thier sites to a new hosting company. I can finally get rid of 1and1.

I have just over 50 domains with about 25 that had sites. I was paying $30 a month for hosting on a shared Linux server for these sites. The sites are small and can be put on another shared plan.

One thing I do need is PHP to MS SQL. 1and1 did not support MS SQL from PHP. I also would like to pay no more than what I was paying. The only good thing I can say is that I have had 100% uptime with 1and1.

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DotNetNuke Host Suggestions

Sep 15, 2009

I am shopping for a new web host. I'm interested in finding one that has reasonable rates, can spend about $150/year. I want to be able to host DNN sites in addition to regular ASP.Net sites.

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Email Server Suggestions?

Dec 4, 2008

I have a community web site with high traffic. The site is similar to facebook, meaning we send a notification for every action (new messages, poke, ....).

I was wondering what solution would you suggest for mail server? For now I have a powerful server with postfix that sends around 12000 emails per day (using the php mail function at every action).

Is there a better solution? Should i get another server and relay to 2 servers?

Is there any tools to check if the server is able to handle all emails or if I need another server.

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1and1 Another Disgusted Customer - Suggestions?

Jun 4, 2008

The server was going down every week or so since Christmas when I bought it. I re-imaged it, still going down. 3 times in fact this week. The logs say nothing out of the ordinary. I'm sure it just has to be hardware fault, but thier customer support takes ages to answer, are useless, pass you around drom department to department, and are not allowed to make outgoing calls! I'm halfway through a 12 month contract I bet it even says the uptime is not guarenteed as it's my root server....

Anyway, can anyone recommend (yes I've googled but want something specific) a good company with a good record that do plesk, because I've got used to it! Or any suggestions how to ditch 1and1 or get them to change the actual server?

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Colocation + Server In Europe? Any Suggestions?

Jan 27, 2008

i would like to know if you can suggest me a good datacenter to buy and colocate servers.

I need EU bandwidth, possibly Germany or Notherlands.

Do you have any suggestions?

I could only find 1 "big" provider on the offers section.

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Suggestions For Hosts That Allow Adult Sites?

Nov 3, 2008

I see that Peachy Dandy offers hosting for adult content. But I was also wondering if anyone has any other hosts that they would recommend.

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Suggestions For Virtual Private Server (VPS)

May 22, 2007

I am "simply" looking to run a Joomla! community site with an estimated 250 - 500 and then eventually up to 1,000 users onine at one time. The main attraction will be the user forums and profiles. I don't plan on having any videos or anything like that, but I will install a mambot that will integrate Google Video, etc.

I am trying to pick a VPS provider and from what I have read so far, I have kind of narrowed it down to a few places:

Spry.com
vpslink.com
knownhost.com
mediatemple.net

From reading alot so far, I would imagine I would need at least 256-512MB of RAM. Plesk sounds like a good control panel since I won't be reselling any of the space. Webmin sounds too hands on, and I know a little bit, but not a lot. The backup option that comes with Spry.com sounds tempting, but VPSLink has attractive price points. Mediatemple.net also gives you 1TB of bandwidth, a very attractive option.

I am "simply" looking to run a Joomla! community site with an estimated 250 -
As long as the site can run MySQL, I am happy. Joomla!, statistics software (any suggestions) and WordPress and that is about it as far as applications.

Any suggestions on what plans or who I should go with? My budget is about $t50 a month.

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My Server With Softlayer Was Hacked, Any Suggestions

Aug 3, 2008

My server with Softlayer was hacked after being 5 Days under attack.

Do you guys have any suggestion about secure data centers

Any hosting we can depand on them when we face a problem?

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Windows Server AntiVirus Suggestions?

Aug 1, 2009

I'm running Windows Server 2003 and I use Symantec End Point Protection v11. I'm not satisfied with it nor am I confident it is the best virus protection software.

What do you suggest for the best protection of a Windows 2003 server?

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Single Server Hardware ... What Are Your Suggestions?

Sep 8, 2008

Based on todays equipement I know a person can spend Thousands on a good server, I'm looking to build my own and just want some advice on which way to go.

I'm thinking of just building the server pc in one case and the hard drive setup will be in a seperate case with the following:

3ware 9690SA-8E controller
Mass-Storage 8x by A-Tech Fabrication for a case
8 - SATA2 SEAGATE 1TB (7200rpm) 32MB on the controller as RAID

Can anyone give advice on what would be a good setup if you were running 1 single server for local businesses. I don't want to hear just pay for a provider as I've heard that one before now I'm looking to know what hardware setup you would run I like to play and learn. Even though sometimes the headache playing isn't as much fun as we sometimes may have hoped.

What are m/b and processor options for running a server?

What is min. amount of ram a person should run using linux and cpanel?

Should linux be on a max. amount of space for root and server files on a seperate mnt?

What connection up/down would be min. for usage of about 5gig/month?

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Memory Issues On JaguarPC VPS. Suggestions? Recommend A Virtual Private Server (VPS)

Jun 17, 2008

I recently moved my site from a shared hosting plan at $5 a month to a VPS at JaguarPC. I took advantage of one of the offers here at Web Host Talk. My setup has cPanel with 320MB of RAM. I have another site running the same software (Joomla, vBulletin) with cPanel and only 256MB of RAM at KnownHost.

I've had zero problems with Knownhost and the site is snappy. The site hosted at JaguarPC continues to have all kinds of problems. Running a number of sites, I don't always get to check in on my sites unless I know of a problem. I'm sorry I didn't pay more attention to this site, because it was having all types of PHP memory issues. When I first contacted JaguarPC, they said they boosted the memory in Apache. The issues remained, so I contacted them again. They recommended more RAM. Now, I checked on my KnownHost site and that's running on 256MB. I figured that maybe JaguarPC didn't allocate enough RAM when they set up the VPS. They confirmed 320MB. Not wanting to change hosts, I asked them to poke around a bit more, considering what I know about KnownHost and my success there.

I received this response:
have checked and you are running named service on your server. named caches dns data and this can also consume a lot of memory, sometimes over a 100 MB may be consumed by this service.

In addition to cPanel and named which are most memory consuming applications running on your server, there are other applications like apache web server and the php scripts running on the server also consume some memory.

It is highly recommended that you upgrade the RAM on your VPS significantly to avoid such problems which may cause disruption of service. You can find a list of RAM and other VPS addons in the following link.

Instead of helping me resolve the problem, they simply keep asking me to get more RAM.

For SEO purposes, I like to keep my sites on different hosts. Can anyone recommend a VPS?

I was certainly unaware that "named service" had such an impact on my VPS. If that's the case, is there any harm in not having this? SEO or otherwise?

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Lunarpages 1.5 Tb?

Apr 21, 2008

What's the feasibility of getting 1.5 tb out of them.. anyone know?

I'm not looking for that much.. just 200 Gb or so at the moment and 300-400 Gb in a couple of years.. I run a gallery2 site with no traffic, think they could work as a host?

(I would be coming over from dreamhost.. which seems to give you the space)

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Go Away From Lunarpages

May 4, 2008

I want to share my terrible experience with one of most famous hosting - Lunarpages.

I'm on Lunarpages (basic account) more than 3 months and I sent them few email that my server is often down.

Thay didn't want to move my accunt to some less overloaded server and send me each time automatic message

In order for us to investigate the issue, please capture three separate instances when the site is down and provide a Traceroute to the server for each instance. After we have documented three separate instances of the site being down we will be able to look into the situation and possibly offer you a server move...

So, thay asked me to sit next to computer and wait my site to be down and make traceroute.

I sent them monthly report from host-tracker.com :

Total uptime:99.14% Downtime:17 hour(s) 49 min(s)
Monthly uptime:98.34% Downtime:11 hour(s) 32 min(s)


Day 2008-04-30 Uptime:100.00%
Day 2008-04-29 Uptime:93.17% Downtime:1 hour(s) 38 min(s)
Day 2008-04-28 Uptime:98.23% Downtime:25 min(s) 31 sec(s)
Day 2008-04-27 Uptime:99.92% Downtime:1 min(s) 11 sec(s)
Day 2008-04-26 Uptime:98.64% Downtime:19 min(s) 37 sec(s)
Day 2008-04-25 Uptime:97.44% Downtime:36 min(s) 49 sec(s)
Day 2008-04-24 Uptime:98.28% Downtime:24 min(s) 47 sec(s)
Day 2008-04-23 Uptime:97.58% Downtime:34 min(s) 50 sec(s)
Day 2008-04-22 Uptime:96.43% Downtime:51 min(s) 22 sec(s)
Day 2008-04-21 Uptime:92.43% Downtime:1 hour(s) 49 min(s)
Day 2008-04-20 Uptime:99.77% Downtime:3 min(s) 17 sec(s)
Day 2008-04-19 Uptime:98.83% Downtime:16 min(s) 18 sec(s)
Day 2008-04-18 Uptime:98.51% Downtime:20 min(s) 27 sec(s)
Day 2008-04-17 Uptime:99.71% Downtime:4 min(s) 5 sec(s)
Day 2008-04-16 Uptime:98.92% Downtime:15 min(s) 36 sec(s)
Day 2008-04-15 Uptime:98.76% Downtime:17 min(s) 53 sec(s)
Day 2008-04-14 Uptime:99.47% Downtime:7 min(s) 41 sec(s)
Day 2008-04-12 Uptime:98.85% Downtime:16 min(s) 33 sec(s)
Day 2008-04-11 Uptime:99.92% Downtime:1 min(s) 7 sec(s)
Day 2008-04-10 Uptime:99.84% Downtime:2 min(s) 17 sec(s)
Day 2008-04-09 Uptime:100.00%
Day 2008-04-08 Uptime:99.73% Downtime:3 min(s) 56 sec(s)
Day 2008-04-07 Uptime:98.30% Downtime:24 min(s) 26 sec(s)
Day 2008-04-06 Uptime:99.89% Downtime:1 min(s) 32 sec(s)
Day 2008-04-05 Uptime:100.00%
Day 2008-04-04 Uptime:93.52% Downtime:1 hour(s) 33 min(s)
Day 2008-04-03 Uptime:99.16% Downtime:12 min(s) 7 sec(s)
Day 2008-04-02 Uptime:99.10% Downtime:12 min(s) 58 sec(s)
Day 2008-04-01 Uptime:97.40% Downtime:37 min(s) 26 sec(s)

But thay told me that monitoring services are not good...

Anyway I use host-tracker to montor other accounts on hostnine and hostforweb and both of these providers have 100% uptime.

Today I wanted to move some files (3GB of images) from another hosting to one of folders on Lunarpages.

I asked support just to do 2 SSH commands for me, but thay told me to buy SSH access, that is $2 per month.

On the end when I wanted to buy it, thay told me that thay need to move my account to another server that has SSH and that will cost me $75 (per hour of work).

I really understand what is business but this is terrible customer care.

I use other two hostings - Hostine (reseller) and Hostforweb (VPS) and each time I aksed them for this kind of help thay do it without any charge.

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Lunarpages

Oct 30, 2008

I checked my email this morning and had a spam email from Lunar Pages (See below). Not only did they spam me, they obviously have a list which they used to spam others. Not only that, but anyone who received their spam email can reply back to the email and their email reply then is sent to everyone on their list.

Amazing.

Lunar Pages, I don't appreciate your spam emails. If you run your hosting business as well as you run your spam operations, then I am sure you will be out of business soon. That gives me some satisfaction.

From: Domain Name Support [mailto:domain@worldswidedomainname.com]
Sent: Monday, October 27, 2008 10:17 PM
To: info@worldswidedomainname.com
Subject: Notice Regarding Your DOMAIN NAME
*****************************************
Important Notice Regarding Your Domain Name(s)
*****************************************
Dear Webmaster, .....

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What Do You Think Of Lunarpages.com?

Apr 14, 2008

Do you guys like lunarpages.com and are there similar or better options?

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Anyone Use Lunarpages Or 1and1?

Apr 29, 2005

I am trying to launch a website for a youth group. Since this is a non-profit organization I am trying to host the site for a reasonable price but I am not sure which company to go with. I have looked at lunarpages and 1&1. There are so many out there I am not sure which one to chose.Has anyone dealt with these companies and if so how are they?

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DO NOT USE Lunarpages (scam)

Aug 2, 2008

Lunar pages is a scam

DO NOT USE Lunarpages

From Me to Support I noticed that my inodes are set abnormally low to 200,000 we just upgraded to VPS plan per lunars request at we are at 160,000 on second day of operation on new vps server. From Sarwan singh Jassi to siteadmin(ME) When you reach 200,000 inodes you will need to upgrade to dedicated plan However and Email from the sales guy states the following. We do not force upgrades do to inodes, we just increase your inodes as you need them. Server crashes occur all the time about 1-3 times a month. Do not use lunar

They also run the old 90's upgrade scam, they claim your script utilize high resources for php, mysql.

Their claim

CPU%: 3.15
MEM%: 1.70
MySQL: 0.9
Top Process %CPU 50.0 /usr/bin/php
Top Process %CPU 48.0 /usr/bin/php
Top Process %CPU 44.0 /usr/bin/php

After fighting with these people telling them that their server is configured incorrectly because we have load tested each and every script and that these scripts are used on 1000's of sites and the traffic we have does NOT warrent the useage they claim we went a head and upgraded per their recommendation.

So we get a brand new vps plan(see complaint above) and on the VPS server our usages look totally normal with proves they don't know what they are doing.

Directly from Pesky Plesk on the second day of getting our upgrade

CPU%: 0.15
MEM%: 0.19
MySQL: 0.2
Top Process %CPU 17.0 /usr/bin/php
Top Process %CPU 19.0 /usr/bin/php
Top Process %CPU 15.0 /usr/bin/php

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Has Anyone Used Lunarpages Webhosting?

Nov 4, 2007

Has anyone used Lunarpages webhosting? How is their support and up time?

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The Pathetic Lunarpages

Jan 5, 2009

This is from my practical experience:

Background:

1. I have chosen Windows hosting from Lunarpages, I have hosted 3 websites in a shared hosting.

2. Among the three, 1 site is alexa 100K website, 2nd is an asp website which is under development, 3rd is a simple HTML site.

The "tortoise" support:

- Lunarpages doesnt provide a Chat support for any urgent issues!! Imagine if your site has gone down and you are losing 100$ because of that and you wanted to contact the support! Major hosting providers give Chat support so that the issues can be resolved immediately. But you must raise a ticket in lunarpages which will be responded within 24 hrs during business days !!!

Scenario 1:

Ok.. Some of you will feel that a support within 24 hrs is quite fine. But you know what happened to me in most of the cases when my site was down? - The customercare responded after 24 hrs asking me to provide the verification details.

Then I gave the details immediately but the customer care responded after 20 hrs asking for more information!!! and my site was still DOWN !!! They really dont seem to understand the criticality!

Scenario 2:

Once they have suspended my site and I received an automated mail that I must contact support to know why they have suspended it. I contacted them, BUT I KNOW THEY WILL ASK FOR VERIFICATION DETAILS and I proactively gave all the information in my ticket itself!!, but Surprisingly, I got the standard mail asking me to provide the verification details!!! I really got pissed off and replied back, which took one more 24 hrs. Then they replied back saying that there are a lot of visitors coming to my website and is affecting their server! But I have not exceeded the disk space, bandwidth,or whatsoever mentioned in the plan during the signup!!

They asked me to take a VPS or Dedicated hosting.

Then I had few arguments and finally agreed to take a VPS hosting and sent a mail to the customer care, but 3 days later they have suspended the site again saying that the account usage is more. I really doubt if the customer care reads the mails properly!!
I have lost a lot of money due to this!!

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Experience With Lunarpages?

Sep 24, 2006

Do you have some experiences with Lunarpages.com ?

I purchased win host and I have some negative experiences with them at this time.

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Lunarpages [problem]

May 16, 2009

I maintain a single blog in wordpress in the subdomain blog.e-healthgr.com. I continually had problems with their servers. They suspended my account without any logical reason. Their reasoning is that i overconsume resources. CPU usage: 6.49 MEM usage: 0.42 MySQL usage: 1.0 Top Process %CPU 64.0 php Top Process %CPU 56.0

We are talking here about a single blog in Wordpress. The theme was not mine but was one used by many blogs out there.

I find their excuses lame. My blog is neither wikipedia nor techcrunch to have such resources consumption. They are incapable of giving trustworthy support to a single blog in Wordpress.

They are asking me more money to move my blog in a dedicated server! Of course I am not going to give them any money for extra services plan.

Does anybody here now what legal actions i can take? They have occupated my account, i can not control my own data and they are not giving me the services which i paid for.

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Lunarpages - It's A Big Truck

Dec 4, 2008

Lunarpages - it's a big truck

I've been helping a friend with a site hosted at Lunarpages for a few years, a very low traffic business site in a shared hosting account, no real complaints.

But 48 hours ago they got an odd email from Lunarpages describing the relocation of their server to a new datacenter, which involved 3-4 hours of downtime to drive the server from LA to San Diego, plus another hour or so of setup.

Now this was confusing because I thought that the internet was not a big truck -- it's a series of tubes, right? In fact, I thought that the whole point of the internet was not having to move your data by truck. But hey, this is an inexpensive shared account, so maybe Lunarpages does move all their data by truck. Kinda short notice on that, but okay, fine. A couple hours downtime.
The website and email go dead at noon. The exact time was not announced in the notice, and mid-day mid-week seems like an odd time to deliberately schedule downtime, especially when it involves a long drive in traffic on the 5 freeway. But it is an inexpensive account, so... we wait.

And wait.

And wait.

Six hours later, we contact Lunarpages support asking what's up with the server. This being my friend's business website, business email, gone for most of the day. Was there an accident on the freeway? Did the truck driver get lost? Did the data end up in a cul-de-sac in Orange County? Were they stopped while making a run for the border?

An hour later, we finally hear back on the ticket -- Lunarpages hasn't heard from their "admins" (presumably due to a bad battery in their CB radio) but they hope to have things migrated "soon."
So we wait.

Eleven hours after the site and email went down, we send a reply on the ticket asking a few more questions. 1) Any update on that migration? 2) Could you explain this whole deal with the truck driving the data from city to city? 3) Do you have any compensation for ridiculous downtime?
An hour later, the Lunarpages reply: Migration done soon. Sorry for the inconvenience. No compensation at all, especially for "scheduled" downtime.

As of now, the server is still down and has been offline for about 14 hours. While I do hope the driver of the truck is okay, I have no such benevolent feelings for Lunarpages. When (if??) the site comes back up, we're transferring to a host that doesn't rely on the the LA freeway system to migrate their data. I hear there's this newfangled "network" thing the kids are in to. We'll probably try that out instead.

Lunarpages sure is cheap. And most of the time, they work okay. But you should probably avoid them if you value advance scheduling of downtime, rapid support, clear communication, or reliable access to your website and email.

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How Was The Experience With Lunarpages

Aug 10, 2008

I bought their hosting 8 months ago and they are simply jerk for hosting a big site on their shared hosting plans. Now I have transfered my domains to one.com which is very good for huge traffic sites.

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3 Day Experience With Lunarpages

Oct 2, 2009

I want to tell you guys about my lunarpages experience. First, I found them through a top 10 website review. BIG mistake I understand now. Not really that big of a deal if I can rely on them which is reall all I want. But I don't think I can.

First thing I did after creating my account was go to setup my email. I was very excited, this is my first domain ever. I set it up and then find out I can't receive email! After reporting this to their staff and setting up a ticket, I find out the next day that I wasn't receiving email because I had set my mailbox quota limit to 5000mb. Apparently that was too high they said! Why would they give you the option of doing that if it's just going to screw things up? That's just stupid. I knew I didn't need that much but I figured I'd set it and forget it and it would be no problem.

Then the next thing was just yesterday when I went to check my website and it was down. And so was their LPCP (control panel). I don't know how long it was down for but I noticed it for about half an hour.

I'm still within their 30 day refund policy since I only started the account on tuesday. What do you guys think I should do? Is it commomplace for websites to go down from time to time?

I would really appreciate any suggestions you guys might have as a reliable host. Also, how do I go about tranfering my domain name? Do i tell lunarpages I want to cancel first and then tranfer the domain or do I setup an account where I want to domain to go, then cancel?

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Baffled By Lunarpages VPS

Jul 15, 2008

I started off my website which consisted mainly of a Phpbb forum (Always running the latest version), a basic chatroom incorporated into the phpbb's mysql DB, and a few html pages with Yahoo Small Business. I found Yahoo to be terible after a while, so I moved to Lunarpages.

Everything went so smoothly and I was impressed by there custumer services, and everything had been running great over at Lunarpages..... Until last week....
Apparently my "Top Process" is to high. A Php script consuming to much cpu/ram????

My forum Mysql DB is about 133Mib in size. It's pretty much untouched phpbb 3.0.2 forum apart from using a basic ajax chat for the last year or so.

It has 600 users, of which no more than 20 online at once. Posting about 100 posts per day.

The only thing that has changed since I signed up with LP is that my Mysql DB has grown by about 30MiB.

Ok, so fair enough if I have outgrown a shared server, but now they recomend I moved to a dedicated VPS.

I saw so happy using Cpanel but they tell me it isn't available on their VPS. I feel I'm going way out of my depth with a VPS. Is it hard for a total newb to use?

Has anybody got any recomendations?

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