How To Search If An IP Is Blacklisted In My Server

Apr 10, 2009

I'm having a problem with a client (X) which doesn't receive emails from one of his clients(Y). After few days of talking with Y hosting company I wasn't able to solve the broblem, but told from them to check if their IP is blocked in my server (which I'm sure it isn't).

My first question is where to check for blacklisted IP which blocks email, and not HTTP request ...

Is there a different place than /etc/apf/deny_hosts.rules .. is there a file in exim configuration ?

I have a linux server with WHM 11.24.2.

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The error that Y client receives when sending mail to X is:

Server Response: '550 5.0.0 <mail@mail.com>... User unknown', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

I'm very sure that if Y's IP was blocked he shouldn't receive that error.

What I belive is that there are some DNS problems, because X client was hosted on the same company as Y, now few years ago, and I belive that when moving X to my server, the other hosting company didn't deleted all DNS records .. and that's why Y clients get the error user unknown. Is it correct what I'm suppose ?

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I ordered a server on Sagonet, a company specializing in renting dedicated servers. Well, after paying 125 euros, I receive a server with dns almost totally blacklisted in my country, Italy. I ask those of Sagonet of risolvermi the problem but they are slow and rude and say that I hosted illegal content on my server. Too bad that my server has only a forum half-empty and no illegal content and they want from me other $60 for control my sites, blackmailing me. So I paid for a service, without being able to take advantage and they . Be careful to Sagonet, a disservice, because people rude and incompetent.

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Jul 2, 2008

My server seems to be caught under this listing, even though my IP address is not meantioned anywhere in the listing (nor have i been sending out any spam) The blacklist if of a netblock of 4096 ip address in which 2 of which belong to my server.

[url]

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Should I contact my provider or do I have to contact the spamhaus directly?

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Jan 4, 2007

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Oct 11, 2007

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I found out today hostgator.com is black listed and so is the ip they have given me for my domain. I have allways been a happy hostgator.com customer but when your domain is blacklisted because of your hosting company thats not good. It also prevents some people from being able to send you e-mail.

When I talked with HG support today they suggested a dedicated IP but no promises. So thats not a positive indicator as well.

I have the baby croc plan with them and would like something simular with another hosting company that I can be for sure is not on a black list. I have had no compliants with them over last 2 years I have used them but this is something that will make me leave them if there is nothing they can do to solve it which appears to be the case after speaking with HGs support.

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Searching G, I find these for running checks on blacklisted ips:

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This is for checking on newly assigned dedicated ip's ( or other) before applying them to domains on a new account.

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