One of our customers has reporting not being able to access any sites hosted on our server. He is using a cable connection with a static IP number . He is able to access all other web sites on the Internet, he just can't access the ones hosted on our network.
Do you have any ideas on why this could be occuring, or if there is something on the server which could have blacklisted his static IP, preventing him access.
I ordered a server on Sagonet, a company specializing in renting dedicated servers. Well, after paying 125 euros, I receive a server with dns almost totally blacklisted in my country, Italy. I ask those of Sagonet of risolvermi the problem but they are slow and rude and say that I hosted illegal content on my server. Too bad that my server has only a forum half-empty and no illegal content and they want from me other $60 for control my sites, blackmailing me. So I paid for a service, without being able to take advantage and they . Be careful to Sagonet, a disservice, because people rude and incompetent.
My server seems to be caught under this listing, even though my IP address is not meantioned anywhere in the listing (nor have i been sending out any spam) The blacklist if of a netblock of 4096 ip address in which 2 of which belong to my server.
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My question is really what do i do now?
Should I contact my provider or do I have to contact the spamhaus directly?
I'm having a problem with a client (X) which doesn't receive emails from one of his clients(Y). After few days of talking with Y hosting company I wasn't able to solve the broblem, but told from them to check if their IP is blocked in my server (which I'm sure it isn't).
My first question is where to check for blacklisted IP which blocks email, and not HTTP request ...
Is there a different place than /etc/apf/deny_hosts.rules .. is there a file in exim configuration ?
I have a linux server with WHM 11.24.2.
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The error that Y client receives when sending mail to X is:
Server Response: '550 5.0.0 <mail@mail.com>... User unknown', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
I'm very sure that if Y's IP was blocked he shouldn't receive that error.
What I belive is that there are some DNS problems, because X client was hosted on the same company as Y, now few years ago, and I belive that when moving X to my server, the other hosting company didn't deleted all DNS records .. and that's why Y clients get the error user unknown. Is it correct what I'm suppose ?
I found out today hostgator.com is black listed and so is the ip they have given me for my domain. I have allways been a happy hostgator.com customer but when your domain is blacklisted because of your hosting company thats not good. It also prevents some people from being able to send you e-mail.
When I talked with HG support today they suggested a dedicated IP but no promises. So thats not a positive indicator as well.
I have the baby croc plan with them and would like something simular with another hosting company that I can be for sure is not on a black list. I have had no compliants with them over last 2 years I have used them but this is something that will make me leave them if there is nothing they can do to solve it which appears to be the case after speaking with HGs support.
Which both seem to be for blacklisted email servers. But what about checking if the ip has been blacklisted for other reasons ( business practices, reports of complaint, adult sites, etc)
What is a decent check?
This is for checking on newly assigned dedicated ip's ( or other) before applying them to domains on a new account.
we got a server blacklisted because there was a script sending spam emails, ofcourse we got that removed and taken more measures, the problem is that many lists still have our ips blacklisted (4 days after the solution was given).
is there some kind of script or any service/website that can check my server's ips for being in any spam list and notify me everyday ?
We have a few customers who have multiple C classes with us and we are wondering how most of you monitor for blacklisting.
We currently randomly pick a few IPS and check them once a month but this is not very thorough. We were wondering if there is a program out there that can check say a /20 automatically once a month or atleast something we can initiate an automated check once a month with?
We are starting to send our newsletter out to people who subscribe to it. We are using the same server our website is on, so we have the same ip address. We don't spam or anything like that, but what if someone wants to report you. Do you get blacklisted right away or does it take multiple reportings? Does it mess up your search engine ranking?
I've had problem with the VPS getting blacklisted alot lately.
Anyway, I think the problems resolved now and we've not been blacklisted for over 2 days, yet there still seems to be alot of e-mail servers rejecting mails from the server due to blacklisting.
I have one client who cannot see my server and all domains on it. I;ve checked if his IP is block or not and I didn't see his IP on the apf deny host file. How to you check IP if it can see my server? I just want to make sure before calling the ISP.
How can I check uptime or how to check downtime on my server?My members told me that they can not login to my site and it shows: Page can not found or Sever not found.
I have two servers one from hostmysite and other one is from 15minute server, I would like to know which one is faster, I have a dedicated server from 15minuteserver, but sometime I get slow speed I am not really sure which one is faster.
i have a dedicated server , some one else made the security for me, how could to be sure of its security? how could to be sure of all php functions contain risk are closed or disabled? how could to be sure of there are not any security gap?
I have contacted hotmail asking why automated emails such as registration verification are being blocked and they said that my server's IP was on a blacklist for spam. I never spam and I do not think a bot has phished using my server's IP. Anyway, if I were to switch server IPs would that solve the problem?
This is in regard to ongoing stress I've had over this server from DN...
Keep in mind this is a NEW server order; my first with this company.
I was assigned IPs that appear to be on multiple spam block lists. The "biggest" problems are mail being dumped to bulk by yahoo and dumped to bulk or completely black holed by hotmail. It was also blocked by comcast, mail.ru, and anyone who uses SORBS (those are the only ones I KNOW about so far). This helps reinforce the suspicion that bulk mail was being delivered from the IPs at some point.
I Contacted support at 9PM on the 13th and was referred to abuse. Only after complaining again on the 17th, was I told they requested removal from ONE of the blacklists and they would "look into" the others. I replied saying I wanted new IPs or I would request a refund and that I did not feel the service I recently purchased was actually delivered.
Now here is the part that is giving me the feeling this will not end well for me; I no longer see the abuse department ticket when I log into their ticket system.
What If I ordered the server to use as a mail server? Am I out of line for finding a new server unable to deliver mail to the hotmail/yahoo inbox unacceptable?
Telling my customers to wait and maybe someday their mail will be delivered to the major free mail services is not the kind of reputation I want to have. Its feels like I was sold a problem someone else created and am expected to wait an unspecified amount of time to see if it can be resolved. I do not feel its fair to be left hanging while waiting for white listing attempts on IPs I did not soil in the first place.
Client has a nice website with a "contact us" online form. The form itself is secure (no injection attacks etc) and simply collects some data from the site-user, and emails that data to the site owners email address.
This email is sent using php "FROM" the siteusers email address (eg: random@gmail.com etc), so that when it arrives with the site owner, they can simply hit reply etc.
However - the site owners email is protected by "FrontBridge" (aka Microsoft), and suddenly they stop receiving such form-mail.
Response from FrontBridge is "If the IP that is sending these emails does not have the domain names that it is sending on behalf of registered to it, it can not send to our domain as it will be picked up and flagged as spam. " They then indicate that too much of this so called "spam" will result in a blacklisting - which is what seems to have now happenned.
Pretty unfair I'd have thought, and probably how MOST web based form2email scripts are setup.