Hostgator Blacklisted What Now
Apr 23, 2008
I found out today hostgator.com is black listed and so is the ip they have given me for my domain. I have allways been a happy hostgator.com customer but when your domain is blacklisted because of your hosting company thats not good. It also prevents some people from being able to send you e-mail.
When I talked with HG support today they suggested a dedicated IP but no promises. So thats not a positive indicator as well.
I have the baby croc plan with them and would like something simular with another hosting company that I can be for sure is not on a black list. I have had no compliants with them over last 2 years I have used them but this is something that will make me leave them if there is nothing they can do to solve it which appears to be the case after speaking with HGs support.
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Jun 3, 2009
I would like something similar to the business package located here:
http://www.hostgator.com/shared.shtml
But I do NOT want HG, too many bad experiences.
My only requirements are...
-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)
Any suggestions are GREATLY appreciated.
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Apr 3, 2008
We will shortly moving from our Shared to Dedicated hosting (First time). The main reason being the outgoing mails..
We need to send around 60k emails to our members/week (newsletter).
Our hosting company allowed only 200 mails per hour.. thus getting sick of this .. we decided to get our own server.
Now i have read many threads saying that they get blacklisted and their account being suspended..
How do i ensure that i don't land up being BLACKLISTED?
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Jul 14, 2008
I ordered a server on Sagonet, a company specializing in renting dedicated servers. Well, after paying 125 euros, I receive a server with dns almost totally blacklisted in my country, Italy. I ask those of Sagonet of risolvermi the problem but they are slow and rude and say that I hosted illegal content on my server. Too bad that my server has only a forum half-empty and no illegal content and they want from me other $60 for control my sites, blackmailing me. So I paid for a service, without being able to take advantage and they . Be careful to Sagonet, a disservice, because people rude and incompetent.
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Jul 2, 2008
My server seems to be caught under this listing, even though my IP address is not meantioned anywhere in the listing (nor have i been sending out any spam) The blacklist if of a netblock of 4096 ip address in which 2 of which belong to my server.
[url]
My question is really what do i do now?
Should I contact my provider or do I have to contact the spamhaus directly?
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Aug 5, 2009
Searching G, I find these for running checks on blacklisted ips:
http://whatismyipaddress.com/staticp...ss-blacklisted
http://www.mxtoolbox.com/blacklists.aspx
Which both seem to be for blacklisted email servers. But what about checking if the ip has been blacklisted for other reasons ( business practices, reports of complaint, adult sites, etc)
What is a decent check?
This is for checking on newly assigned dedicated ip's ( or other) before applying them to domains on a new account.
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May 23, 2009
we got a server blacklisted because there was a script sending spam emails, ofcourse we got that removed and taken more measures, the problem is that many lists still have our ips blacklisted (4 days after the solution was given).
is there some kind of script or any service/website that can check my server's ips for being in any spam list and notify me everyday ?
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Oct 4, 2009
We have a few customers who have multiple C classes with us and we are wondering how most of you monitor for blacklisting.
We currently randomly pick a few IPS and check them once a month but this is not very thorough. We were wondering if there is a program out there that can check say a /20 automatically once a month or atleast something we can initiate an automated check once a month with?
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Apr 10, 2009
I'm having a problem with a client (X) which doesn't receive emails from one of his clients(Y). After few days of talking with Y hosting company I wasn't able to solve the broblem, but told from them to check if their IP is blocked in my server (which I'm sure it isn't).
My first question is where to check for blacklisted IP which blocks email, and not HTTP request ...
Is there a different place than /etc/apf/deny_hosts.rules .. is there a file in exim configuration ?
I have a linux server with WHM 11.24.2.
----
The error that Y client receives when sending mail to X is:
Server Response: '550 5.0.0 <mail@mail.com>... User unknown', Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
I'm very sure that if Y's IP was blocked he shouldn't receive that error.
What I belive is that there are some DNS problems, because X client was hosted on the same company as Y, now few years ago, and I belive that when moving X to my server, the other hosting company didn't deleted all DNS records .. and that's why Y clients get the error user unknown. Is it correct what I'm suppose ?
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Jul 7, 2008
We are starting to send our newsletter out to people who subscribe to it. We are using the same server our website is on, so we have the same ip address. We don't spam or anything like that, but what if someone wants to report you. Do you get blacklisted right away or does it take multiple reportings? Does it mess up your search engine ranking?
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Jan 4, 2007
One of our customers has reporting not being able to access any sites hosted on our server. He is using a cable connection with a static IP number . He is able to access all other web sites on the Internet, he just can't access the ones hosted on our network.
Do you have any ideas on why this could be occuring, or if there is something on the server which could have blacklisted his static IP, preventing him access.
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Aug 29, 2007
I've had problem with the VPS getting blacklisted alot lately.
Anyway, I think the problems resolved now and we've not been blacklisted for over 2 days, yet there still seems to be alot of e-mail servers rejecting mails from the server due to blacklisting.
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Aug 22, 2007
All emails sent from my server go direct to Bulk or Spam folder,how can i remove blacklisted status?
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Mar 1, 2008
I have contacted hotmail asking why automated emails such as registration verification are being blocked and they said that my server's IP was on a blacklist for spam. I never spam and I do not think a bot has phished using my server's IP. Anyway, if I were to switch server IPs would that solve the problem?
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Jun 18, 2008
This is in regard to ongoing stress I've had over this server from DN...
Keep in mind this is a NEW server order; my first with this company.
I was assigned IPs that appear to be on multiple spam block lists. The "biggest" problems are mail being dumped to bulk by yahoo and dumped to bulk or completely black holed by hotmail. It was also blocked by comcast, mail.ru, and anyone who uses SORBS (those are the only ones I KNOW about so far). This helps reinforce the suspicion that bulk mail was being delivered from the IPs at some point.
I Contacted support at 9PM on the 13th and was referred to abuse. Only after complaining again on the 17th, was I told they requested removal from ONE of the blacklists and they would "look into" the others. I replied saying I wanted new IPs or I would request a refund and that I did not feel the service I recently purchased was actually delivered.
Now here is the part that is giving me the feeling this will not end well for me; I no longer see the abuse department ticket when I log into their ticket system.
What If I ordered the server to use as a mail server? Am I out of line for finding a new server unable to deliver mail to the hotmail/yahoo inbox unacceptable?
Telling my customers to wait and maybe someday their mail will be delivered to the major free mail services is not the kind of reputation I want to have. Its feels like I was sold a problem someone else created and am expected to wait an unspecified amount of time to see if it can be resolved. I do not feel its fair to be left hanging while waiting for white listing attempts on IPs I did not soil in the first place.
I really hate bulk mailers and spammers. : /
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Jan 30, 2008
Scenario:
Client has a nice website with a "contact us" online form. The form itself is secure (no injection attacks etc) and simply collects some data from the site-user, and emails that data to the site owners email address.
This email is sent using php "FROM" the siteusers email address (eg: random@gmail.com etc), so that when it arrives with the site owner, they can simply hit reply etc.
However - the site owners email is protected by "FrontBridge" (aka Microsoft), and suddenly they stop receiving such form-mail.
Response from FrontBridge is
"If the IP that is sending these emails does not have the domain names that it is sending on behalf of registered to it, it can not send to our domain as it will be picked up and flagged as spam. " They then indicate that too much of this so called "spam" will result in a blacklisting - which is what seems to have now happenned.
Pretty unfair I'd have thought, and probably how MOST web based form2email scripts are setup.
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Jul 6, 2014
After upgrading to Plesk 12, I switched on email sending limit to 50 emails per hour per account and also changed mail config to start using domain names in SMTP and less than 12 hours later became blacklisted by CBL - hotmail and live rely on this blacklist - ; the argument was we were sending bots and malware. This server has been under ASL since over a year now and we are positive its clean; still we did a full scan and nothing came up and none of the mail accounts were even close to sending 50 emails per hour. Being sure we were not sending spam nor malware contacted CBL and got whitelisted ..... for less than 24 hours. This happened three days in a row until we switched back to the previous mail settings where domains are not used in SMTP greeting and since then, we haven't had any trouble with CBL. how can we prevent being blacklisted while using domain names in SMTP greetings?
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Sep 3, 2008
At work, at home, and a couple of associates are with Hostgator on their reseller plans.
My employer's account with Hostgator... in about two years we only ever had one major problem. We wanted to change the primary domain and so the support boys and girls at HG did that for us. We then had a huge problem with propagation, and some of the packages didn't transfer over. That saga took about five days or so to fix but was pleased with the eventual outcome.
We had a mediocre problem about a year back when all of the websites under our reseller had crappy response times for about a week... something about a dictionary attack on the server I think. After that was fixed everything was fine.
A few times Hostgator support helped me out when they didn't have to... many many times they went a little further to help me solve a problem, and a couple of times very promptly helped me fix a problem I'd created which would have got me fired had it not been done fast.
Some people complain about Hostgator response times to support tickets. I simply did not have a problem with that... they always got back to me within 2-6 hours. When I couldn't wait that long (which only happened a handful of times), I submitted a ticket by email, then got on the phone or live chat, and they very helpfully escalated the priority.
I haven't had any memorable problems with my personal reseller account with them the whole time I've been at Hostgator.
Their support is very very good... Brent seems to be the driving force behind the desire to be the best, and the fact that he's very well off yet still goes on to the support forums and is actively involved semi-frequently goes to the ethic of the company as a whole.
They DO go over and above - at least they have for me.
Recently, I was banned from their support forums permanently.. you can read about my side of the story at ryanpaul.ca.
Even after what I think was a unfair ban from their forum, I'm still perfectly happy to keep my business with them, as well as my employer's... and will still be referring people to them. Why? Because their service is undeniably splendid.
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Jun 22, 2006
I am posting looking for anyone who is or has hosted with hostgator.com.
I am looking to move a site to their service that handles around 150,000 pageviews a month and was hoping I could get some input from actual users of hostgator.com. I want to do the basic shared hosting plan.
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Feb 22, 2009
I experienced a problem with Hostgator servers where IE6 seems to cause problems and the response from Hostgator was sort of "They don't care and people must upgrade to IE7"
The problem is that on other servers several installations of a particular hosting BILLING system works 100% fine but with two separate installations on separate Hostgator servers the following happens.
With IE6
1) Get a BLANK page regardless whether file in public or admin was called and the page only show if you click GO in url bar.
2) Refresh page don't help and page stays blank until click on Go (in other words you can click refresh till you are blue in the face, the page stays blank. You MUST every time click on GO for a page to be displayed - All links or submit buttons gives a blank page)
3) With such blank pages the "View Source" option however give the complete and correct page up to the last </html>
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Nov 1, 2009
is hostgator start a vps planes?
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Apr 12, 2008
Do you guys like hostgator.com and are there similar or better options?
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Apr 20, 2008
I was messing around today and found this:
host-gator.com (see http://whois.domaintools.com/host-gator.com for whois information)
This is a complete rip of HostGator's site and appears to be done by HostMonster. Anyone else notice this?
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Feb 23, 2008
HostGator's website publishes $7.95 for the Baby plan; but on the order page this is $9.95. Is this what others are experiencing as well?
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Jul 13, 2005
I'm a newbie and trying to figure out which host to use. I'm going to have about 20 different sites all with different names. I think i've narrowed it down to either 1and1 for $9.99/mo(2gis/50gigs) or Hostgator for $9.95(5gigs/75gigs) both with no setup fee.
Does anyone have experience whem either??or other recommendations.
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Jan 1, 2009
See folks I want to run a forum and I have decided to either use Hostgator or 1and1 hosting.
Which was is better if I want to host a forum with members no more of 1000 or so?
What is there MySqL Database limit?
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