Future Hosting Review
Feb 22, 2009
The great, the good and the == well,not so good!
The GREAT!
Service is UNREAL! Keep in touch constantly!
The Good!
Speed, Uptime are good!
The Ugly!
site took a bit longer to get than stated, no big deal, but then no cpanel. After that, system dumps(appeared to be from tailwatchd) == 4 or more per hour, then support added a script to delete them every few minutes. then no Email-- no Exim, courier--NADA. Sent in a ticket, got exim working, no courier so went to Dovecot(worked). Was unmanaged! Never switched anything to it, so didnt lose anything.
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Mar 30, 2007
*I know there is another thread about Future Hosting but since I am starting my own review, I am not sure if it is best to gatecrash into that review or start my own. I guess it is better to start a fresh one so I don't break any rules. *
Just a little background, I had been renting Dedicated Servers for the last 6 odd years and last year since there were some changes in my business framework, I decided to move the few sites I have to a Reseller's account and a few shared hosting accounts to cater for my needs. That was back in October 2006.
Things were doing quite well but the server in which my reseller's account was hosted was a little shaky with several downtimes, heavy-loads and thus causes the sites to be relatively slow the last few weeks. It was intermittent so I thought I ride out the annual contract (I should not have signed up for a year but that is another story altogether).
However, being who I am, I like to pre-plan 6 months ahead of time. I missed the time when I was using dedicated servers as I like the control it gives me. The Reseller's and Shared Accounts seems rather restrictive in the controls but I guess you get what you paid for. Basically, having to rely quite extensively on the tech support. The Tech Support at the Reseller's account was quite responsive but the hardware did not really give them much justice.
In any case, I thought of bringing forward the migration period because of late the downtime was hurting my business and my clients. I needed very much to think of my customers for without them, I would not be anything today.
The plan was to go with a dedicated server as I did not quite have a good experience with a VPS in the past. I had tried Servint years ago but things were a lot slower than a shared account, I guess it was probably because it was equipped with 128mb RAM and that was when they first started their VPS Services. That experience did not go well with me.
However, reading about the Future Hosting review and looking at what they have to offer, I thought I give them a try, besides there is a 30 days money back guarantee so what do I have to lose.
I saw their offer in the For Sale section and dedicated to ask a few questions and Vik responses were quite professional and quick and I decided to sign up, well almost immediately. He approved the sale and everything was set in motion.
In about 3 hours, I have my sparkling VPS with 512mb which I started working on. It was indeed quite fast, which exceeded my expectations. In fact, from the get-go, these people know what they are doing. I like the fact that they have a Business Continuance Protection as an option which protects me from the bandwidth from DDoS. DDoS is a situation in which I never want to be in but this $2.95/mth gives me a peace of mind.
I like also the fact that they provided a managed service which I sure did make use of it. Although I know something about managing a server and did some of the lock-down, I am pleased that there is a team willing to help me when I landed in some trouble (a few times actually). I had them handle some of the security setup which I did not get to do on my own.
There was the time when I had a SSL certificate set up for one of my site but the https access did not work. I could not figure out what to do and contacted them and they helped me resolved the issue without question. It worked for a while until I messed things up again and they got it resolved again and told me what was the issue when I asked them what they have done. Although, support is not there at the snap of the finger, they have been quite responsive and were helpful.
I love the control the HSPComplete and Virtuozzo Control Panel provided in managing my VPS account. I finally feel that I have arrived.
Like I said at the offset, these guys thought about everything. I love the fact that they provided the free VPS Snapshot which allowed me to create an image backup of my entire VPS which I can restore with a touch of a button. This feature would probably cost me a lot more on a dedicated server and it is free here.
The other thing is that the account came with 3 IP addresses and I found that all came from different C Class which is very neat. Most places will just give you running IPs which may be an issue for some.
I got an additional IP through their HSPComplete interface and it was assigned to me almost instantly.
I have to say that although I have not been there more than 4 days, those were very pleasant 4 days. In fact, I love them so much that I have abandoned the idea of getting a dedicated server. Not only do I save on the money, I got a great service and support.
What more can I say. No regrets here.
*Mod, if you need evidence, the two sites on my signature are hosted on my Future Hosting VPS account. *
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Mar 10, 2009
I signed up with Future Hosting in October 2007. I was looking for a VPS to transfer all my domains to. I chose Future Hosting among others I was considering. Back then, Future Hosting had an offer, so I ended up paying 10$ for the first month and I said I am not going to loose anything let me try for one month and then I can decide if I will stay or not.
So I chose the package I wanted and proceeded with the signup. A while later, I get my VPS setup and all is running. I then added more features to my VPS.
The first problem I faced, was a problem with PLESK, so I opened a support ticket and after exchanging few replies, the problem turned out to be from the domain. We used domain.com instead of x.domain.com so that was fixed pretty fast.
Pricing: 10/10
The first month I paid 10$, and they always got deals going on. Everyone says you get what you pay for, with Future Hosting you get more. Other companies might charge you for backup, but they came up with future protect which backup all customers data every two hours. In addition they have server doctor which takes care of automated tasks without the need of an administrator.
Speed: 10/10
I find Future Hosting very fast as opposed to other servers and I am very happy with that speed. I know it may differ from your location, but I am in Lebanon and I am very satisfied with the speed.
Uptime: 10/10
In 18 months I never had a single downtime. Even when they moved me from the old to new datacenter, I didn't notice any downtime. 100% uptime in 18 months.
Support: 9.8/10
I wanted to give them 10/10 but there were few issues with very few support tickets. Overall support was great, now they added server down option, so this will be dealt with directly I assume, but I don't think someone will use this feature much.
When you open a support ticket, once it is read, they notify you and tell you they are checking it and will get back to you soon. Sometimes the issue requires a senior admin to check it so they will forward it to the right person and also notify you of that. In those 18 months I never had any ticket unsolved.
I faced very few problems arising after requesting support on some issues. One of them happened twice and which were taken care of fast. After one of my tickets was solved, any website on my VPS I browse I get served the php file, which means, I am asked to save the file, the server doesn't compile the php file which was a bit scary. The second happened today, none of the domains could access webmail but this was solved fast also.
I am still waiting for a reply concerning the problem that caused this.
One thing worth mentioning and I am very happy of, is the help you get from Future Hosting support. A while back I asked to upgrade my php version to PHP5 and mySQL to mySQL5. After a while I get a reply that PHP version is updated to version 5.x.x but they couldn't update to mySQL5 because it was attached to plesk but when plesk released a new version supporting mySQL5 I reopened a ticket asking to be updated to mySQL5 and it's done. Since I am working on my own PHP Framework, I needed some modules installed on the VPS so I can use them. So I open a ticket and requested if imagemagick and ffmpeg could be installed on my VPS, an hour or two later I get a reply these were added. Now you know how happy I am with them. Other hosts might charge for all that.
One other thing. I faced some troubles with my CC for few months. So once I get that my CC was declined, I asked them to expend my billing grace period so I can fix it and they gladly did it. I don't know how many hosts would do that.
Overall: 9.95/10
I am very happy with Future Hosting and hoping to increase the number of servers with them once I release two of my applications. Two things I would recommend. First, introducing windows VPS. The second phone support.
If you are hesitating whether you go with Future Hosting or not, don't think about it, just go there read the TOS and then sign up.
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Apr 2, 2009
Even though this is a 2 year review of Future Hosting, I would like to back up a little bit more. Lets go all the way back to April of 2006 when I opened my first site.
Between April 2006 and March of 2007 I tried about 5 different hosting companies. I changed companies because I did not believe that 15 people on my forum at one time was "High Usage". And that was the story that I was told over and over by those "other" hosting companies. That with 15 people on my forum at one time, I had reached the limit of my hosting plan.
In March of 2007 I had enough. After changing host around 5 times, and getting the same line of bull from each one, I decided to give running a website one more try.
After reading the reviews here on WHT, I decided to go with Future Hosting. When my forum was setup and people started visiting, something strange happened. My forum could support more then 15 people at a time. To be honest, I was amazed. Here was Future Hosting, and my forum with 20, 30 and even 50 people on it at a time. This makes me wonder what was worng with those other hosting plans I had payed for.
As my forum grew, so did my server needs. Over the past 2 years I went from the most basic VPS plan that Future Hosting had, all the way to the most expensive.
Instead of 15 people at a time, now my forum has 350 - 400 people at a time, gets around 2.9 million page views a month, has over 589,000 post, 48,421 threads and 14,719 members. Over the past 2 years Future Hosting has provided my forum with the resources and tech support that it needed to grow.
Today was a big step for my forum and my relationship with Future Hosting, because I just leased my first dedicated server from them.
To sum up my 2 year review of Future Hosting:
I am a very happy customer.
I highly recommend Future Hosting to anyone looking for a Virtual Private Server (VPS) solution.
Maybe in another 2 years I will be back here posting a review of their dedicated server.
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Oct 11, 2009
I thought I should share my feelings on FutureHosting even though we have only been on their server for 48 hours.
Background
---------
I started having my sites hosted back in 1990's and have had about a dozen hosts since then. (Started with Pair.net when they were like maybe 2 of the 3 hosts on the planet, LOL) 90% of the time, I have needed to find a host due to my former host being acquired or some other non-technical reason. So you could say that I tend to stick with a host for as long as possible. I have moved from shared hosting, to reseller hosting, to dedicated hosting, and now to VPS hosting. I started my VPS adventures with PowerVPS.
This was about 3 years ago if I recall. Like most here, I did a great deal of homework, read and lurked. PowerVPS was in my top 5 final list. I selected PowerVPS and was extremely happy to put the headaches of dedicated servers behind me. For two years the VPS was very stable. That changed about one year ago. I was told I was hitting resource max and asked to upgrade. Oddly, my sites' traffic was about 1/2 of what it was in the first two years. ie my VPS should have less resources needed. PowerVPS moved many of its legacy VPS users to new hardware. I don't recall they informed me, though they said they did. They did inform me that they would make a decision on the remaining legacy users in terms of billing promotions -- they never did. Downtime continued. I began to notice that their newer techs did not share the same ability of communication and skills as past/founding techs. Answers were curt and became more and more unhelpful. We have all seen this pattern before where a host starts out so well (2 or 3 guys/gals), and as it grows, they add remote staff that just don't have the same passion of the founders, or language skills. (Disclaimer: English isn't my native, so no excuse for lack of communications in business IMHO).
Thus, I began my search for a new VPS here. FutureHosting was in my top 5 along with KnownHost, SolarVPS, Jaguar. Actually, I rated them 3 or 4 in my final list. I tested all of these hosts' sales responses and went through the shopping process just before clicking 'sign-me up'. (I work in Ecommerce so I like to see that process). SolarVPS answered my questions the best. KnownHost a close second. I am sure there are a few other good VPS companies like ServInt, Lunar and HostNexus, but their prices just don't reflect the marketplace IMHO.
Due to my needs and budget though, I selected FutureHosting as they seem to offer the best balance -- competitiveness and support.
FutureHosting - 48 hours
-------------------
As my data was on PowerVPS with Plesk, selecting another provider with Plesk was important. Actually, I have always been a Plesk fan having used all the CPs (I just wish they would stop trying to offer 1,000 products and spin off a CP-only company like they were.)
FutureHosting (FH) started the migration on Saturday night. Sunday morning I notice that all sites hadn't been moved. I checked my inbox and read the many emails awaiting me. It seemed Plesk was having a hard time using its server migration tool (typical of Plesk that they introduce a feature that doesn't work 100% of the time.) FH informed me they would migrate my VPS (domains, etc) manually.
While this was going on, another tech worked on some requests I had related to SSH, root access, etc.
What I found in the last 48 hours was what I had hoped for... Techs that received my tickets, and replies that stated WHAT they were doing. I felt informed during the entire process. In some cases, CLEAR explanations were given. In some cases, SIMPLE answers were given -- where I couldn't grasp the why. The level of service was what I experienced in my first year with PowerVPS. And now, a really important point -- EVERY tech that worked on my tickets displayed the same level of competence. All too often, I have felt in the past that the level and ability of techs ranged so much. This became more apparent as of late on PowerVPS (are they contracting out support? No idea.) It was a real pleasure to deal with each tech. I think I counted 5 different names! What I REALLY appreciate was that it was obvious that each tech taking over a ticket READ the entire ticket thread. Too often when a tech takes over due to moving it a tier or shift change, I felt like I needed to explain everything from the start. Gah!! I don't have time or patience for that.
Hardware wise, I moved from (PowerVPS) AMD Opteron(tm) Processor 246 to Intel(R) Xeon(R)CPU E5420 @ 2.50GHz (Future Hosting). In the case of PowerVPS, my VPS was on an old legacy machine that a few of us unlucky ones were still on (We were asked to bump up $$ to go to the new machines, I refused.) I don't know which server is better, but thus far my sites feel much more snappy. I also notice that my former VPS used burst RAM approach vs. SLM. (See my other post http://www.webhostingtalk.com/showthread.php?t=896249). I should also state that perhaps PowerVPS uses this in their new machines. No idea.
Overall, I am paying the same amount for my new VPS, the sites are loading much faster and most importantly, the service has been top rate. I was a little worried at first because I heard such great reviews of Knownhost and SolarVPS (I am sure they are warranted), but based on the past 48-hours, I must say my selection was right for me in many ways. I'm crossing my fingers that this level of service will continue 3, 5 or more years down the road. If they do, I won't hesitate to recommend FutureHosting to the MANY developers I come into contact with. (I have sent a great deal of leads/business to every host I have been at.) I will need to revisit this thread on my anniversary to see if things continue in such a great manner.
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Nov 5, 2008
Some of the other hosting companies I have tried are:
1&1
Virpus
Godaddy
And another one I stayed with for 2 weeks and can not remember the name of it. I have tried other hosting companies before. So I do have something to compare Future Hosting to.
Before I signed up with future hosting I had a website running joomla with a bridged SMF forum and another site running MDPro and MDForum. MDPro is a cousin to Postnuke and MDForum is kinda like PHPBB. When I signed up with a hosting company, most of the time I got a VPS and 256 megs of memory - or what ever the company had in that range. For some reason the pages took 10 - 20 seconds to load on the joomla site. The MDPro site was a little faster, but not much. Even though I submitted several trouble tickets, it seemed that tech support could not figure out why the response times were so slow. The usual answer was my site was "high traffic" and that was why the pages were loading slow. I often wondered how 10 - 15 people on a webpage can be high traffic? I tried the joomla support forums, the smf support forums - I looked for help everywhere I could.
After getting no help from one hosting company, I signed up at another, and another, and another. I had almost given up on ever owning a website.
That is when I came to Webhosting talk and started doing some serious research and that is when I found Future Hosting.
When I first signed up with Future Hosting in March of 2007 I got their 256 mg VPS server to run my new VBulletin forum on. It was a new hosting company, a new forum and a new adventure.
After the first month I must say that I was impressed. I had just left the last hosting company because of server performance, so I was surprised when people actually started signing up on my forum and posting stuff. I was even more surprised when the server allowed more then 15 or 20 people on it at a time. And I was REALLY surprised when the pages loads in just a couple of seconds, instead of 10 - 20+ seconds.
A few months later it was time to upgrade to a new server. And then a couple of months later my site was moved to a new data center.
The last time I needed serious tech support was in November of 2007 - exactly a year ago. During that year the only little bumps that have happened were asking the tech support people to update MYSQL, or update PHP for me. A whole freaking year with no server problems. You just do not hear about stuff like that. But somehow the techs at Future Hosting keep these servers up and running 365/24/7.
In the last week of October 2008 my site started experiencing slow load times and connection issues. So I opened a support ticket. Tech support and I exchanged several messages back and forth over the following days. But this time things were a little "different" - the connection problems would come and go. By the time I opened a ticket, and tech support looked at the site, everything was normal. There were a couple of times the tech support person saw high memory usage, or high CPU usage, but it lasted for only a couple of minutes.
Finally, one of the support guys checked the apache server at the right time and found my site was under a small DDOS attack. The Apache server had around 1,000 active connections to it.
After the tech support people installed some security software, the sever is back to normal and everything is running great.
Currently I have the the Elite package with 768MB of memory and 40 gigs of hardrive space. On this server I run 8 websites.
2 - VBulletin forums.
2 - SMF forums
5- Wordpress sites
One of my forums gets over 1.8 million page views a month, has over 332,000 post, gets 900 - 1,000 members visiting every 24 hours, 700 - 1,400 post every day and around 2,884 members visiting every 30 days.
My VBulletin forum - [url]
My wifes VBulletin forum - [url] My wifes site opened a couple of months ago. Anyone interested in digital cameras - go sign up.
Even with all of these sites and traffic, I still have around 500 megs of free memory and use just a fraction of the CPU.
It seems that most of the time when you read a review its negative. This is just the opposite, I am very satisfied with Future Hosting and highly recommend them to anyone looking for a serious hosting solution to real world needs.
Before I found Future Hosting I had almost given up on finding a good host. In fact, I was considering getting out of the website business all together. It seemed that no matter what host I tried, I would get the same results. Whether it was slow page loads, or terrible support - every company I tried seemed to be just alike. Until I read a review about Future Hosting here on webhosting talk.
Here I am 20 months after signing up with Future Hosting. And I am telling you, if your sick and tired of your host - dont live in misery, dont live with slow page loads, dont deal with poor tech support. Contact Future Hosting and get your website up and running like it should be.
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Dec 22, 2008
After considering and comparing VPS offers from Future Hosting, Knownhost, Wiredtree, and Liquidweb, I went ahead and ordered from Future Hosting.
I'll post my initial impressions, and try to update the thread over time.
I currently have a VPS at Godaddy, plus shared hosting at Godaddy, 1and1, and Namecheap.
My objectives were to get away from Godaddy VPS, set up with a 'better' provider, and consolidate sites.
I am fairly technically adept, though not an expert. My requirements are for hosting appx. 25 sites currently, with perhaps another 15-25 to be added over the next 12 months.
Most are low volume, a few are low-to-mid volume. Nothing fancy, primarily informational sites and affiliate sales sites (WP and Xsitepro), and some direct ecommerce.
I focused on the 4 providers mentioned above based on recommendations and reviews here and elsewhere. My main concerns are reliability and price.
After comparing plans and the specials listed on the 'Webhosting Offers' board, I settled on Future Hostings "Titanium" managed VPS offer. The special offer they listed was for 50% off lifetime cost.
Through live chat, I spoke with Nick to ask some specific questions. He was patient and helpful each of the 3-4 times I came back with questions.
One question I asked was how long it would take to get provisioned. He quoted me at under 12 hours - this was also mentioned on the "Offers" thread, specifically for the current special.
The "unspecial" price was $84.95 for 1Gb RAM, 650Gb bandwidth, and 50Gb disk space, with cPanel. I added Fantastico for $3.95. After the coupon code, I'll be paying $46.42 / month.
I put in the order at 10:04am.
Registration was activated at 10:50am.
Cpanel, Virtuozzo, firewall, etc. installed
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Apr 2, 2008
Does the hosting industry have a future because IMO the internet is getting faster who knows what the speed will be in 20+ years time, what I am trying to say is surley people will start to host their own sites from their own home.
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Apr 24, 2007
Anyone here using Future Hosting's VPS? How long have you been on it, how is support? Are they stable on uptimes and connections? Does the managed vps mean they will install software for you such as ffmpeg and etc? I am needing a good vps solution for my phpfox website,
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Jul 4, 2007
I'm not having a good experience with Future Hosting. Since January, I've had one disk failure and two power outages. Future Hosting usually gets good reviews, right? But I'm thinking of moving my site to Slicehost. Is this a good move?
Domain: ultraviolet-u2.com
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May 24, 2007
Here's my "less than 24 hours" review.
I ordered a VPS and within 10 minutes it was setup and I was ready to go. Since then we've had at least 20 communication through tickets/email and they're been great!
Although I wish they had phone and chat support, ticket support works fine. The prices are very reasonable, and I love that they have so many options(control panels, resource amounts, etc.)
I'll reply with a week review, but I have no doubt that it'll be better and better.
I highly recommend Future Hosting, thanks again!
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Nov 24, 2008
How many people are on future hosting servers and can anyone comment on the performance
Last time I had one my loads where very high, access to plesk and ssh was very slow
They have a new offer on, 35% off double ram etc.. seems to good to be true
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Dec 1, 2008
Id just like to mention that I really appreciate the hosting service you (Future Hosting) provide to me and the work and support that you have assisted me with - I am very gracious and I look forward to future help from you.
I thought I should also mention that you are the host I have even been with the longest and you have left the most satisfaction out of the all the hosts I have gone through,
Being able to have a VPS service provided to me and served in a UK datacentre is extremely important to myself and my clients - that is what is so great about Future Hosting, they give you a large choice of selection of datacentre's to choose from when signing up with them!
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Sep 15, 2008
Dallas special Future Hosting is running and I was curious if anyone has a review of their servers?
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Mar 26, 2009
Some information about my forum:
I run a VBulletin forum with - 575,614 post, 14,369 members and 2.9 million page views per month. On average there are 300 - 400 people on the site.
The server right now is a Linux CentOS VPS with 1.1 gigs of memory. The hosting provider keeps telling me that I need a dedicated server.
Question # 1 - In your opinion - do you think its time for a dedicated server?
The server I am looking at has these stats:
E8300
2 GB RAM
250GB HD
cPanel
Management
The price I was given is pretty good. So the offer is going to be hard to pass up.
Question # 2 - Has anyone here used Future Hosting for their dedicated server solution?
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May 12, 2009
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
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Apr 22, 2008
I find comparatively few mentions of Future Quest here and so I thought I will add one more.
My site was hosted on Future Quest for close to two months. Thus what I am saying here is based on the experience of someone who has about 3 months experience as I had spent one month researching into web hosts before taking the plunge.
Future Quest has:
(1) extremely fast response time in terms of tickets. When you submit a ticket, you can expect to get a reply within a very short time. When I first got my account, the replies came almost instantaneously as they try very hard to get me over the learning curve.
That is not a small matter as I started off staring at the screen and not daring to key in a single word just in case the server explode.
(2) the control panel is sufficient to do the routine work like creating databases, email accounts, file management, etc. Coupled with SSH and FTP, the control panel became quite flexible. The response time is quite fast as I believe there are few overheads in using the panel. The control panel, ssh and ftp are sufficient to run a website.
It was only later when i tried using cpanel and directadmin that I am able to make a comparison. For more advanced jobs like site redirection and crontab, these are better.
But these are one-time jobs and do not justify continuous higher RAM overheads. On the other hand, FQ may like to consider a more complete tutorial with troubleshooting tips.
In which case their site owners will get the best of both worlds.
(3) the forums are quite friendly and the people helpful. The various site owners give useful and pertinent comments.
(4) perhaps the most important point is the integrity of the organization. When I signed up, i was told that i can use their services for 60 days and if i close my account during that time, i am entitled to a full refund.
Well, i used up to close to 60 days (short by a few days). When I closed my account with them, I instructed them to deducted off two months, the agreement notwithstanding.
But what they did is to honour their agreement.
Which makes me respect them deeply.
.....
The reason i decided to move are two: I need more domains using mysql tables and a faster response time. After experimenting with another vendor, i realized that i can only get very fast response time if i moved to a host that is close to my city. But that will mean that my target audience will be affected. Thus a compromise is neccessary. I also find I had taken for granted the level of support from Future Quest.
.....
In conclusion, I came to view these factors as crucial in selecting a web host:
(1) supportive staff who are cognizant of a newbie's fear of doing the wrong thing and willingness to help the newbie through, especially during the initial period
(2) technically sound and viable infrastructure. They claimed 100% uptime and during my time there, I found nothing to refute this claim. At one stage, I was glued to the site almost 18 hours a day for 3 weeks.
(3) no overpromising to get sales. After the sales, keeping to the promises made. A matter of integrity.
I find Future Quest perform very admirably in these respects.
It will be ideal if Future Quest open a branch in the East to serve the Asia-Pacific region. It is either that or I migrate to the States. Come to think of it, that is not a bad idea.
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Nov 9, 2008
I applied for 2 Visionary accts. with Future Quest with 2 domains that was a week ago still no email or any contact. They have my debit number which makes me nervous. I didn't see any complaints about them on the internet. I tried to cancel the acct. on the cancellation page and it wouldn't take my domain names. I've emailed about this issue also. Has anyone else had problems with these guys? I'm new at all this. I've heard Site Builder is good..are they?
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Dec 15, 2008
MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
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Apr 23, 2009
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
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Nov 13, 2008
I'm just like anyone else, after hosting my website for a while with shared host, i think it's time to try out VPS. One of my sites, which was just set up and host with a shared hosting company, is using Joomla and it's a database driven site, so shared host is not a solution for it. As the number of user increasing quite fast for the shared server to handle, i think i will find a VPS package for this site. After doing some research, i found that Future Host has a lot of good reviews. Going to their, read about VPS linux hosting package, i decided to go for the Cpanel Platinum. Their Sales support was good, i had a chat with them and they gave me all the info about the offers and specials. I thought i was lucky because i found a good deal and a good host for my first VPS experience, but i was wrong.
After i purchased the VPS package and received the payment information, i did not receive anything else from them. After waiting more than 6 hours, I decided to contact them for support and ask whether they have activated my account or not. They said that they were supposed to send me a Welcome letter, in which i can find out about my VPS account but they did not. They also said "your VPS should be provisioned within the next 2 hours", if not i will have to contact them again (?). Anyways, waiting another 2 hours later without receiving anything, i submitted a ticket again and have no reply since.
They promised 30 minutes support systems but my ticket hasn't been reply for 7 hours. I submitted another one asked them nicely that if they can't activate my account, whether i can get my money back? I get no reply whatsoever until now. I think anyone in my situation would be disappointed as well, when you find a new host you looked for information, read a lot of reviews and hope we will get a good host, just to find out may be that's not true!
( I can send all screen-shots of all the tickets and account info that i dealed with Future Host if required )
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Jun 12, 2008
I sometimes wonder if part of the reason hosting companies "oversell" or promise more than they could deliver if all customers used the resources they were offering is that technology continues to offer more.
For example if they have 500 GB drives on their server now, but know that they will be using 1 TB drives in 6 months, do they go ahead and offer plans as if they already had the 1 TB drives?
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Nov 17, 2008
I've made a deal locally for a decent chunk of bandwidth in a secure datacenter. I've pretty much finished building the behemoth server and i even know to an extent what VPS software I am going to use to handle the virtual environments. The major questions i have are as follows.
1. Does anyone want a mainstream panel like cpanel or plesk? (personally i've always went with Directadmin and webmin on dedicated and VPS accounts i've had in the past due to the pricing)
2. What do you want as far as CPU share, RAM, and HD space? (I've seen some providers offer mear 200mb's of disk and some that offer 1TB)
3. Do most people prefer huge bandwidth chunks that are shared, or less bandwidth but on a dedicated level? (would you want 2mib dedicated or a shared 10mib?)
4. What OS's should I be offering?
5. What services should or should not be allowable? (personally I don't care but im sure there are federal laws here in the states that dictate what can and can't be done.)
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May 22, 2007
Stay away from future host
Would you believe this this is how they treat you over at future host when someone hacks there server with your site on it. They suspended my account without me even knowing it.
This is actual support tickets from them.
Dear Customer:
We have received this complaint regarding hacking activity on your VPS. Due to the seriousness of this matter, it is imperative that you react to this situation and suspend the account immediately. Failure to acknowledge this complaint and resolve the issue in a timely manner may result in suspension of services. We would like to give this opportunity to you as described under our Acceptable Use Policy to resolve this issue.
Thank you for your time and assistance.
Regards,
Future Hosting Security
So then i get a hold of them after waiting an hour and half for them to answer there support ticket since they have no phone or nothing else. What can you expect i guess when they operate out of a garage.
so then they say this:
Generally TCP scans are used to find vulnerabilities in remote servers and thus is constituted as a security risk and a hacking attempt. This ticket is not to be used for support. You should open a new ticket in support for the failed message. Let support know when it started.
Regards,
Future Hosting Security
In addition to the above firewall/SSH changes, I would suggest the security setup. The basic security setup is free of charge to managed VPS.
Do the following (You can copy and paste into the tickets):
1. Open a ticket requesting APF installed to block outbound attacks as your VPS. Include this in the ticket:
2. Open another ticket requesting your SSH port changed to another port (pick any random port number)
3. Open a third ticket requesting the basic security setup - this will be performed within 48 hours.
The firewall should be plenty to block outbound traffic.
So i do everything they suggest and they install everything for me. Next day I go to my site and it not working go to support ticket with them and see this.
Your VPS has been suspended for sending a 90Mbps + outbound attack causing issues on the node and switch resulting in packet loss. After reviewing a previous abuse ticket and reviewing your VPS, we have determined it necessary to suspend service. We will make the data on your VPS available for transfer to another server upon request. The VPS will not be destroyed until the next bill date. This action was determined necessary after confirming the tmp directory is clean.
Regards,
Future Hosting Security
Oh did i mention they already new this from yesterday that is why they setup the firewall and everything. Oh did I also mention this was not me that did this. I was the victim. Who's site is now down after just paying close to $200 in custom install to get my site to work on there server.
So I guess the message here is if you want a host that will back you up when you are the victim and not turn of your means of income with out any notice and not make you out to be the bad guy etc.. When you are the victim and they obviously had no security in place to begin with hence the firewall needing to be installed.
Stay away from future host there support is two to three hour ticket response no phone no live chat no nothing. I guess they don't have phone service in there garage.
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Jun 4, 2009
Being a small business which is dependent on word of mouth i always try myself to post reviews of other companies when possible.
Signed on with [url] sometime back to give them a shot after seeing their signature here on WHT.
The sign-up process was very simple and fast.
They accept all major billing methods.
I submitted 2-3 tickets over a course of 6-months.
All of them where general questions, nothing was wrong with the service. There response time each time was under an hour.
The servers are always up and and the company notifies of any updates regularly.
Im very impressed with this company. Since ive signed up i havent had to worry about a single issue or downtime. Been with them going on 1-year and i have no intentions of ever switching. Best experience i have had with a hosting company so far.
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Oct 29, 2009
This is my opinion and experience to CH Hosting or chhost.net after purchased their VPS promotion plan. Not long ago, just almost a week.
I has been read thru again the threat that I asked in WHT regarding any existing review to CH Hosting before i purchase, and now I aware about the connection speed which is shared among the VPSes (anyway i'm just a beginner to VPS after reseller world, wanna sharing the performance of this host).
The first impression to me of this host is, the fast activation speed after payment make. I had received the activation email with details of login info and ip within 10 minutes. However, at start i'm not able to access to my vps via ssh until i tried few more times after another 5 minutes (maybe the their system is creating the vps? that's why not able to access ssh at start, i believed).
Besides, I also try to access to their vps control panel. They are using solusvm, which is famous now in the forums. In the control panel, clearly stated the dedicated and burstable ram, bandwidth used, what OS and ip address. There provide few OS template for end user to select such as centos5 32bit, centos5 32bit with webmin or cpanel ...etc. I had selected the OS centos5 with webmin (wanna try something "new" to me before cpanel and I reload it just with a click. YES! reload completed, I successfully access to the webmin admin page within few minutes!
So far, after almost a week, there was no downtime occurred (touch wood, i don't want this anyway!). But, only that, some times, when i raised support ticket, the respond was a bit slow, about 3 ~ 4 hours respond time. They still need to improve on this. Anyway, their stability is good....
My scoring to CH Hosting:
VPS Quality: 9 / 10 (so far no issue yet, anyway only almost a week. Still have to evaluate further)
Support Quality: 7 / 10 (slow respond sometime observed, but normally in 3 hours)
Attitute to customers: 9 / 10 (the support staff - Jeff is nice and always willing to help)
Reliability: not sure, only almost a week with them, i'll stay longer with them to evaluate their performance further.
As I mentioned earlier this is my personal opinion and experience with CH Hosting.
Never try never knew.
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Dec 16, 2008
I started out with CWI hosting and was on one of their shared plans years and years ago.
It was my first host and I was a complete nightmare customer I am sure! I have to admit that they took alot of time, they helped me when they could, and they spent ALOT of time helping me....just had to say that again. I stayed with them for years. I got what I paid for largely and hated using the ticket system (im better now, i only use that for the most part)
Tina in billing was always nice and made sure my various changing forms of payment got processed. Nice lady.
JT was the tech dude and handled god knows how many dumb *** questions from me in a usually productive manner. ALOT of time!
My only comlaint was they didnt have frequent backups back then, but im sure they do now. Plus its really your responsibility to make sure of that. GREAT UPTIME.
After a few years I had a huge gaming modification site using alot of resources. They clamped me down under a TOS and it was the right thing for them to do financially I am sure. They tried to get me to move to a dedicated with them, which they were very expensive on at the time. I scooted off to various random other hosts.
They are a good hoster. They really helped me grow over time and were understanding of me being a fool at times. They have completely different packages now then they used to so I have no idea how it shakes out but they were solid back then. Way better then 1 and 1 which I moved onto after them.
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Mar 30, 2009
I would like to tell you about Web Cave Web hosting. First off, I opened the first page and I was impressed with the nice layout and design. The prices look good, and there is a good support staff. I currently use the service and I am happy with the hosting. The admin is kind and helpful if you need help.
The panel is Lxadmin, and the script installer Installapp has well over 100 scripts to it. The link is [url]
I recommend this to anyone who is looking for a good host.
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Apr 9, 2009
I have been a member for about nine years now. Over these years, WebHostingTalk.com has introduced me to many web hosting providers. Some of these providers I have liked and the others I wouldn’t recommend to my worst enemy. Out of all these providers, there is one that stands out the most were I feel privileged enough to write a review for their benefit and yours.
Umbra Hosting, LLC [url] I’d like to give these guys two thumbs up!
To begin with, over the past couple of months I have been looking for a dedicated server to host game servers on. I wanted a high power server within the Chicago land area with premium bandwidth. Low and behold, UmbraHosting had a sale going on within the dedicated server’s forum.
Their sale consisted of an Intel Xeon E5405 Quad Core 2.0GHz with 4GB of ram and was located in the GigeNET Datacenter. This server is great; therefore, I contacted the sales department and asked if they allowed game servers on their network. They informed me that they do and actually have a few clients renting out servers catering towards my needs. PEFRECT!
As a result, I ordered the quad core server. At first it seemed a little sketchy because I did not receive any information/status on the server for two days. So I emailed their sales department and they quickly got back to me. Sales informed me that they were out of stock on that server and it should be available within a day or two. Since they did not have it in stock, they apologized for the inconvenience. In addition to the apology they credited my account $25. Plus upgraded my server to a 2.5GHz chip and added 4 more gigs of ram totaling to 8gigs! UmbraHosting.com went out of their way to order this chip and extra ram for me, then went to the DC personally to install it. This sounds too good to be true, but it is true. I couldn’t ask for anything more as their support is phenomenal.
After getting my dedicated server information, I had trouble securing /configuring it. I sent them an email asking if they would help out. They inform me that they only managed web hosting servers; however, for a discounted price they could help me as they could learn something new since they are not too familiar with game servers. The quote “Killing two birds with one stone” works great here. Not only did they offer me an affordable solution to configuring my server; however, they learned how to set my dedicated game server up and informed me on every step throughout the process. Thus, eventually I could run it on my own if need be. This was a huge win/win situation for both of us. Although it did take some time, they were able to set up a gaming control panel, secure it, and knock out unneeded processes.
I am very pleased with UmbraHosting.com and they have a full 10 out of 10 rating in my book.
Their support and sales representatives are very knowledgeable and friendly.
I’d like to personally thank Jim at UmbraHosting.com for literally holding my hand throughout this experience.
I will definitely keep you guys updated about my experience with [url]in the near future.
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Mar 27, 2009
I'll attempt to keep this updated over time.
Ordered a V5 VPS, with promo code from showthread.php?t=850093.
Quote:
Originally Posted by SH
--20% OFF ALL SERVICES
--50% MORE BANDWITH, 25% MORE DISK
--10% MORE RAM ON V4+ PLANS
--FREE cPanel on V5 & V6 PACKAGES
Advertised services on sarorahosting.com for a V5 VPS at the time of purchase:
100GB disk
1000GB bandwidth
2768MB RAM (4256MB burstable)
7 IPs
~8PM CST 3/25/2009 - Ordered a V5 VPS with advertised coupon.
~9PM CST 3/26/2009 - Submitted a support ticket, as the client area still showed my server inactive, and I had not yet received any email with login information. Shortly after the ticket was submitted, I received the email with information.
Provided disk space is 100GB.
Provided RAM is 4256MB.
Provided bandwidth is unknown. PPP only shows "Class 1" under Network Usage in resources.
Provided IPs is only 2. This is as advertised in the sale thread, however, their order page advertises 7.
~11:30PM CST 3/26/2009 - Support ticket submitted with request to add advertised coupon bonuses.
~11:50PM CST 3/26/2009 - Support ticket submitted regarding IP addresses.
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Apr 8, 2009
This is my review for PC Smart hosting [url]
I came in contact with PC Smart Hosting when looking for a Xen-based cPanel VPS. I already had a VPS provider but they were quite expensive, their setup was something that I was doubting a bit and their financial administration was a mess. PC Smart Hosting offers various options for a cPanel VPS, so I opened up a ticket with sales for something custom.
Chris from PC Smart Hosting asked me some questions about what I was looking for and quickly came with an offer for me, a custom offer. I would get a 1GB cPanel VPS, with a Secondary DNS VPS in the US and backup space, all unmanaged. This all for a very reasonable price. I could optionally upgrade it to semi-managed or fully-managed for a very low price.
I choose to have it all fully managed. Not because I wouldn't be able to handle it myself, but their full management provides extra security, plus they harden your VPS when they install it, so it's way more secure. Add to that that really experienced people set it all up, so it's a timesaver. Besides that, I like to have it fully managed to I can get help when I don't know what to do anymore and I always think it's a good thing to have everything monitored. And the money was not something not to go fully managed for.
The VPS was created very rapidly, even though they had to place a new host machine to create it, and within 24 hours everything was up and running. The VPS is amazingly fast and up until now very stable, so I would definitely recommend PC Smart Hosting for a VPS!
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