Future Hosting VPS

Future Hosting Review

Feb 22, 2009

The great, the good and the == well,not so good!

The GREAT!

Service is UNREAL! Keep in touch constantly!

The Good!

Speed, Uptime are good!

The Ugly!

site took a bit longer to get than stated, no big deal, but then no cpanel. After that, system dumps(appeared to be from tailwatchd) == 4 or more per hour, then support added a script to delete them every few minutes. then no Email-- no Exim, courier--NADA. Sent in a ticket, got exim working, no courier so went to Dovecot(worked). Was unmanaged! Never switched anything to it, so didnt lose anything.

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Future Hosting VPS Review II

Mar 30, 2007

*I know there is another thread about Future Hosting but since I am starting my own review, I am not sure if it is best to gatecrash into that review or start my own. I guess it is better to start a fresh one so I don't break any rules. *

Just a little background, I had been renting Dedicated Servers for the last 6 odd years and last year since there were some changes in my business framework, I decided to move the few sites I have to a Reseller's account and a few shared hosting accounts to cater for my needs. That was back in October 2006.

Things were doing quite well but the server in which my reseller's account was hosted was a little shaky with several downtimes, heavy-loads and thus causes the sites to be relatively slow the last few weeks. It was intermittent so I thought I ride out the annual contract (I should not have signed up for a year but that is another story altogether).

However, being who I am, I like to pre-plan 6 months ahead of time. I missed the time when I was using dedicated servers as I like the control it gives me. The Reseller's and Shared Accounts seems rather restrictive in the controls but I guess you get what you paid for. Basically, having to rely quite extensively on the tech support. The Tech Support at the Reseller's account was quite responsive but the hardware did not really give them much justice.

In any case, I thought of bringing forward the migration period because of late the downtime was hurting my business and my clients. I needed very much to think of my customers for without them, I would not be anything today.

The plan was to go with a dedicated server as I did not quite have a good experience with a VPS in the past. I had tried Servint years ago but things were a lot slower than a shared account, I guess it was probably because it was equipped with 128mb RAM and that was when they first started their VPS Services. That experience did not go well with me.

However, reading about the Future Hosting review and looking at what they have to offer, I thought I give them a try, besides there is a 30 days money back guarantee so what do I have to lose.

I saw their offer in the For Sale section and dedicated to ask a few questions and Vik responses were quite professional and quick and I decided to sign up, well almost immediately. He approved the sale and everything was set in motion.

In about 3 hours, I have my sparkling VPS with 512mb which I started working on. It was indeed quite fast, which exceeded my expectations. In fact, from the get-go, these people know what they are doing. I like the fact that they have a Business Continuance Protection as an option which protects me from the bandwidth from DDoS. DDoS is a situation in which I never want to be in but this $2.95/mth gives me a peace of mind.

I like also the fact that they provided a managed service which I sure did make use of it. Although I know something about managing a server and did some of the lock-down, I am pleased that there is a team willing to help me when I landed in some trouble (a few times actually). I had them handle some of the security setup which I did not get to do on my own.

There was the time when I had a SSL certificate set up for one of my site but the https access did not work. I could not figure out what to do and contacted them and they helped me resolved the issue without question. It worked for a while until I messed things up again and they got it resolved again and told me what was the issue when I asked them what they have done. Although, support is not there at the snap of the finger, they have been quite responsive and were helpful.

I love the control the HSPComplete and Virtuozzo Control Panel provided in managing my VPS account. I finally feel that I have arrived.

Like I said at the offset, these guys thought about everything. I love the fact that they provided the free VPS Snapshot which allowed me to create an image backup of my entire VPS which I can restore with a touch of a button. This feature would probably cost me a lot more on a dedicated server and it is free here.

The other thing is that the account came with 3 IP addresses and I found that all came from different C Class which is very neat. Most places will just give you running IPs which may be an issue for some.

I got an additional IP through their HSPComplete interface and it was assigned to me almost instantly.

I have to say that although I have not been there more than 4 days, those were very pleasant 4 days. In fact, I love them so much that I have abandoned the idea of getting a dedicated server. Not only do I save on the money, I got a great service and support.

What more can I say. No regrets here.

*Mod, if you need evidence, the two sites on my signature are hosted on my Future Hosting VPS account. *

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Future Hosting 18 Months Review

Mar 10, 2009

I signed up with Future Hosting in October 2007. I was looking for a VPS to transfer all my domains to. I chose Future Hosting among others I was considering. Back then, Future Hosting had an offer, so I ended up paying 10$ for the first month and I said I am not going to loose anything let me try for one month and then I can decide if I will stay or not.

So I chose the package I wanted and proceeded with the signup. A while later, I get my VPS setup and all is running. I then added more features to my VPS.
The first problem I faced, was a problem with PLESK, so I opened a support ticket and after exchanging few replies, the problem turned out to be from the domain. We used domain.com instead of x.domain.com so that was fixed pretty fast.
Pricing: 10/10

The first month I paid 10$, and they always got deals going on. Everyone says you get what you pay for, with Future Hosting you get more. Other companies might charge you for backup, but they came up with future protect which backup all customers data every two hours. In addition they have server doctor which takes care of automated tasks without the need of an administrator.
Speed: 10/10

I find Future Hosting very fast as opposed to other servers and I am very happy with that speed. I know it may differ from your location, but I am in Lebanon and I am very satisfied with the speed.
Uptime: 10/10

In 18 months I never had a single downtime. Even when they moved me from the old to new datacenter, I didn't notice any downtime. 100% uptime in 18 months.
Support: 9.8/10

I wanted to give them 10/10 but there were few issues with very few support tickets. Overall support was great, now they added server down option, so this will be dealt with directly I assume, but I don't think someone will use this feature much.
When you open a support ticket, once it is read, they notify you and tell you they are checking it and will get back to you soon. Sometimes the issue requires a senior admin to check it so they will forward it to the right person and also notify you of that. In those 18 months I never had any ticket unsolved.

I faced very few problems arising after requesting support on some issues. One of them happened twice and which were taken care of fast. After one of my tickets was solved, any website on my VPS I browse I get served the php file, which means, I am asked to save the file, the server doesn't compile the php file which was a bit scary. The second happened today, none of the domains could access webmail but this was solved fast also.

I am still waiting for a reply concerning the problem that caused this.

One thing worth mentioning and I am very happy of, is the help you get from Future Hosting support. A while back I asked to upgrade my php version to PHP5 and mySQL to mySQL5. After a while I get a reply that PHP version is updated to version 5.x.x but they couldn't update to mySQL5 because it was attached to plesk but when plesk released a new version supporting mySQL5 I reopened a ticket asking to be updated to mySQL5 and it's done. Since I am working on my own PHP Framework, I needed some modules installed on the VPS so I can use them. So I open a ticket and requested if imagemagick and ffmpeg could be installed on my VPS, an hour or two later I get a reply these were added. Now you know how happy I am with them. Other hosts might charge for all that.

One other thing. I faced some troubles with my CC for few months. So once I get that my CC was declined, I asked them to expend my billing grace period so I can fix it and they gladly did it. I don't know how many hosts would do that.
Overall: 9.95/10

I am very happy with Future Hosting and hoping to increase the number of servers with them once I release two of my applications. Two things I would recommend. First, introducing windows VPS. The second phone support.

If you are hesitating whether you go with Future Hosting or not, don't think about it, just go there read the TOS and then sign up.

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Future Hosting 2 Year Review

Apr 2, 2009

Even though this is a 2 year review of Future Hosting, I would like to back up a little bit more. Lets go all the way back to April of 2006 when I opened my first site.

Between April 2006 and March of 2007 I tried about 5 different hosting companies. I changed companies because I did not believe that 15 people on my forum at one time was "High Usage". And that was the story that I was told over and over by those "other" hosting companies. That with 15 people on my forum at one time, I had reached the limit of my hosting plan.

In March of 2007 I had enough. After changing host around 5 times, and getting the same line of bull from each one, I decided to give running a website one more try.

After reading the reviews here on WHT, I decided to go with Future Hosting. When my forum was setup and people started visiting, something strange happened. My forum could support more then 15 people at a time. To be honest, I was amazed. Here was Future Hosting, and my forum with 20, 30 and even 50 people on it at a time. This makes me wonder what was worng with those other hosting plans I had payed for.

As my forum grew, so did my server needs. Over the past 2 years I went from the most basic VPS plan that Future Hosting had, all the way to the most expensive.

Instead of 15 people at a time, now my forum has 350 - 400 people at a time, gets around 2.9 million page views a month, has over 589,000 post, 48,421 threads and 14,719 members. Over the past 2 years Future Hosting has provided my forum with the resources and tech support that it needed to grow.

Today was a big step for my forum and my relationship with Future Hosting, because I just leased my first dedicated server from them.

To sum up my 2 year review of Future Hosting:

I am a very happy customer.

I highly recommend Future Hosting to anyone looking for a Virtual Private Server (VPS) solution.

Maybe in another 2 years I will be back here posting a review of their dedicated server.

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Review Of Future Hosting - 48 Hours

Oct 11, 2009

I thought I should share my feelings on FutureHosting even though we have only been on their server for 48 hours.

Background
---------
I started having my sites hosted back in 1990's and have had about a dozen hosts since then. (Started with Pair.net when they were like maybe 2 of the 3 hosts on the planet, LOL) 90% of the time, I have needed to find a host due to my former host being acquired or some other non-technical reason. So you could say that I tend to stick with a host for as long as possible. I have moved from shared hosting, to reseller hosting, to dedicated hosting, and now to VPS hosting. I started my VPS adventures with PowerVPS.

This was about 3 years ago if I recall. Like most here, I did a great deal of homework, read and lurked. PowerVPS was in my top 5 final list. I selected PowerVPS and was extremely happy to put the headaches of dedicated servers behind me. For two years the VPS was very stable. That changed about one year ago. I was told I was hitting resource max and asked to upgrade. Oddly, my sites' traffic was about 1/2 of what it was in the first two years. ie my VPS should have less resources needed. PowerVPS moved many of its legacy VPS users to new hardware. I don't recall they informed me, though they said they did. They did inform me that they would make a decision on the remaining legacy users in terms of billing promotions -- they never did. Downtime continued. I began to notice that their newer techs did not share the same ability of communication and skills as past/founding techs. Answers were curt and became more and more unhelpful. We have all seen this pattern before where a host starts out so well (2 or 3 guys/gals), and as it grows, they add remote staff that just don't have the same passion of the founders, or language skills. (Disclaimer: English isn't my native, so no excuse for lack of communications in business IMHO).

Thus, I began my search for a new VPS here. FutureHosting was in my top 5 along with KnownHost, SolarVPS, Jaguar. Actually, I rated them 3 or 4 in my final list. I tested all of these hosts' sales responses and went through the shopping process just before clicking 'sign-me up'. (I work in Ecommerce so I like to see that process). SolarVPS answered my questions the best. KnownHost a close second. I am sure there are a few other good VPS companies like ServInt, Lunar and HostNexus, but their prices just don't reflect the marketplace IMHO.

Due to my needs and budget though, I selected FutureHosting as they seem to offer the best balance -- competitiveness and support.

FutureHosting - 48 hours
-------------------
As my data was on PowerVPS with Plesk, selecting another provider with Plesk was important. Actually, I have always been a Plesk fan having used all the CPs (I just wish they would stop trying to offer 1,000 products and spin off a CP-only company like they were.)

FutureHosting (FH) started the migration on Saturday night. Sunday morning I notice that all sites hadn't been moved. I checked my inbox and read the many emails awaiting me. It seemed Plesk was having a hard time using its server migration tool (typical of Plesk that they introduce a feature that doesn't work 100% of the time.) FH informed me they would migrate my VPS (domains, etc) manually.

While this was going on, another tech worked on some requests I had related to SSH, root access, etc.

What I found in the last 48 hours was what I had hoped for... Techs that received my tickets, and replies that stated WHAT they were doing. I felt informed during the entire process. In some cases, CLEAR explanations were given. In some cases, SIMPLE answers were given -- where I couldn't grasp the why. The level of service was what I experienced in my first year with PowerVPS. And now, a really important point -- EVERY tech that worked on my tickets displayed the same level of competence. All too often, I have felt in the past that the level and ability of techs ranged so much. This became more apparent as of late on PowerVPS (are they contracting out support? No idea.) It was a real pleasure to deal with each tech. I think I counted 5 different names! What I REALLY appreciate was that it was obvious that each tech taking over a ticket READ the entire ticket thread. Too often when a tech takes over due to moving it a tier or shift change, I felt like I needed to explain everything from the start. Gah!! I don't have time or patience for that.

Hardware wise, I moved from (PowerVPS) AMD Opteron(tm) Processor 246 to Intel(R) Xeon(R)CPU E5420 @ 2.50GHz (Future Hosting). In the case of PowerVPS, my VPS was on an old legacy machine that a few of us unlucky ones were still on (We were asked to bump up $$ to go to the new machines, I refused.) I don't know which server is better, but thus far my sites feel much more snappy. I also notice that my former VPS used burst RAM approach vs. SLM. (See my other post http://www.webhostingtalk.com/showthread.php?t=896249). I should also state that perhaps PowerVPS uses this in their new machines. No idea.

Overall, I am paying the same amount for my new VPS, the sites are loading much faster and most importantly, the service has been top rate. I was a little worried at first because I heard such great reviews of Knownhost and SolarVPS (I am sure they are warranted), but based on the past 48-hours, I must say my selection was right for me in many ways. I'm crossing my fingers that this level of service will continue 3, 5 or more years down the road. If they do, I won't hesitate to recommend FutureHosting to the MANY developers I come into contact with. (I have sent a great deal of leads/business to every host I have been at.) I will need to revisit this thread on my anniversary to see if things continue in such a great manner.

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Future Hosting VPS: Initial Impressions And Review

Dec 22, 2008

After considering and comparing VPS offers from Future Hosting, Knownhost, Wiredtree, and Liquidweb, I went ahead and ordered from Future Hosting.

I'll post my initial impressions, and try to update the thread over time.

I currently have a VPS at Godaddy, plus shared hosting at Godaddy, 1and1, and Namecheap.

My objectives were to get away from Godaddy VPS, set up with a 'better' provider, and consolidate sites.

I am fairly technically adept, though not an expert. My requirements are for hosting appx. 25 sites currently, with perhaps another 15-25 to be added over the next 12 months.

Most are low volume, a few are low-to-mid volume. Nothing fancy, primarily informational sites and affiliate sales sites (WP and Xsitepro), and some direct ecommerce.

I focused on the 4 providers mentioned above based on recommendations and reviews here and elsewhere. My main concerns are reliability and price.

After comparing plans and the specials listed on the 'Webhosting Offers' board, I settled on Future Hostings "Titanium" managed VPS offer. The special offer they listed was for 50% off lifetime cost.

Through live chat, I spoke with Nick to ask some specific questions. He was patient and helpful each of the 3-4 times I came back with questions.

One question I asked was how long it would take to get provisioned. He quoted me at under 12 hours - this was also mentioned on the "Offers" thread, specifically for the current special.

The "unspecial" price was $84.95 for 1Gb RAM, 650Gb bandwidth, and 50Gb disk space, with cPanel. I added Fantastico for $3.95. After the coupon code, I'll be paying $46.42 / month.

I put in the order at 10:04am.
Registration was activated at 10:50am.
Cpanel, Virtuozzo, firewall, etc. installed

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My 20 Month Empire-hosting VPS Review

Mar 18, 2008

I tried couple hosting providers before we came to empire-hosting. most of them were shared hosts and one was vps.

We use a 512MB ram vps with DirectAdmin to run our sites.

At empire-hosting for the firs time in my experience with hosts, I saw what is meaning of word "managed"!!! You don't need to know anything about your server. System administrator will think about all updates, fixes, problems instead of you. You just need to bring great site to your visitors, and that all.

Support is fast and helpful. There wasn't problem they couldn't solve. Dale who is admin there is really a great person. Guru admin .

For every downtime due to system upgrades mail was sent couple hours before it occurs.

the aren't the cheapest, but they aren't overselling and you get fast and reliable server for your sites.

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Addictive Hosting 3 Month Review

Aug 17, 2008

Well I've decided to start up a pretty stable car community. So I searched the forums and found addictivehosting.com to be pretty good for my needs.

Well the first two months went pretty nicely but this month has been pretty spotty for me. They recently had some network problems causing the hosting to become unstable.

I submitted a ticket and recieved an answer fairly soon telling me about the problems and that they will be moving to softlayer. A few minutes later an email was dispatched saying that the move would be flawless causing minimal downtime. Well little to find out that something with the move caused my mysql databases to become currupt and I've lost all the data from that day and the DNS is still spotty for most of my users.

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Geek Storage Hosting 5 Month Review

Mar 27, 2009

My earlier one month review of Geek Storage got deleted with the whole WHT-take over thing, and I figured it was about time to write a new review anyways.

GeekStorage has been a dream host for me. I have a developer package with them. I recently upgraded my account to unlimited domains, because I am slowly migrating all my domains and sites over to them.

I am paying ~$7 a month for a ton of features. I could actually get it cheaper, if I paid more in advance. Right now I'm paying quarterly, but after this next session I will most likely switch to yearly and get an even better rate. I'm getting 10GB storage, 250GB bandwith (the next upgrade would be $8/month for 25GB/500GB). I get unlimited domains, MySQL, PostGreSQL, blah blah blah. So it's feature rich, very affordable, and it's not overselling.

The features outweigh anything I've seen. The setup for PHP performance sticklers like me is incredible. The Litespeed web server is the way to go in my opinion. It has the ability to use apache modules, so that is great for easily modifying rewrite rules and whatnot with an .htaccess. Litespeed is so incredibly fast, I'll never settle for less again. Hopefully, as long as GeekStorage keeps up it's act I won't have to!

If you ever want an Apache or CGI module or anything of that nature, all you have to do is submit a ticket and they'll install it! I've never seen such a personal host where you can make requests like that.

GeekStorage also has PostgreSQL, a major selling point for me. However, nobody else on the server uses it. I say this because my only ticket so far was when I first joined GeekStorage and PhpPgAdmin (postgresql phpmyadmin equivalent) did not connect correctly. I put in a ticket and they fixed it right away.

Downtime? I haven't had any. I'm not sure how to track that, but I have some moderate volume niche sites that are constantly getting organic traffic. I have consistently made sales through these sites and have not noticed any drop-off. Everytime I go any of my sites hosted at GeekStorage, they load up quickly. I'm at ease of not having to worry about my sites going down.

Most of my sites are kinda greyhat, so I don't like to post them. So here's one you can use to confirm I have hosting with GeekStorage: [url]

So their website is: GeekStorage.com. If you want fast shared hosting, tons of features, lots of space and bandwith without overselling, and people who know what the *@)# they're doing, and all at an awesome price-- then I can recommend GeekStorage. They've been a class act so far

If you have any questions or something I didn't get to I'll try to keep an eye on this thread, otherwise you can PM me.

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VPSLink (Spry Hosting) - 1 Month Review

Aug 31, 2008

last month i came here asking about a VPS provider to replace my shell provider that died, i was on a very tight budget and ended up with VPSLinks smallest package, Link-1, 2.5gb disk space, 100gb monthly bandwith, 64mb ram, 1 dedicated ip, all for $7.95 per month.

I signed up, the setup was done before i managed to get to the login panel (must have been instant). There i was presented with OS choices, i choose debian. 10 seconds later my VPS was online and ready for me to connect with SSH. Very good

Setup - 10/10

Installed all the stuff i need (My IRC server, my bouncer, and bitlbee gateway) this takes up about 60mb ram (few, just inside the limit) and all was well.

Networking is the only problem i have with VPSLink so far, there are odd lag spikes every now and again that last around 20 seconds, there was also just under an hours downtime this month. The administrator in vpslinks IRC channel had this to say.

[lylev] No, I cannot. I did just receive word from our network administrator that one of our racks main switches died, but instead of dropping connections, it created a routing loop, overloading the rest of the network. That one rack has been taken offline, so the rest of the network is back up, but some clients will still be down.

There is real room for improvement with networking, so i'm giving it 5/10.

Customer support was pretty nice, the representatives in the IRC channel are quick to reply with informative answers, links to pages with more information, they also have a large wiki with various configuration examples and tutorials. I can't give them 10/10 because i didn't really have to deal with the customer support that much, i only asked one or two questions, so i don't know how they'd be with more in depth questions. On that basis i give customer support 7/10.

So that really puts us at an overall rating of about 7/10, not bad at all really for $7.95/month.

I'll do another update at the 3 month mark, hope this is useful

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Steadfast.net Shared Hosting - 6 Month Review

Aug 30, 2008

I will keep this short and to the point.

1. Great uptime. The only downtime I had was that weekend of July 20/21 when they got DDoSed. They stood behind their SLA and credited me with a full month of service without any hesitation or protest.

2. Great Servers. I use my hosting as a development and presentation environment for projects for clients and quality hosting is a must. I rarely see loads higher than 3.00 (it is a quad core server). Combine that with their litespeed webserver. I have never seen slow page loads.

3. Great Support. Tickets are almost always answered in just a few minutes. I have the pleasure of dealing with Karl (the owner) or one of his highly qualified techs, rather than some high school kid who can't tell a bit from a byte (who you often get at other hosts).

Bottom line: I highly recommend them. Keep it up!

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Future Of Hosting

Apr 2, 2008

Does the hosting industry have a future because IMO the internet is getting faster who knows what the speed will be in 20+ years time, what I am trying to say is surley people will start to host their own sites from their own home.

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Apr 24, 2007

Anyone here using Future Hosting's VPS? How long have you been on it, how is support? Are they stable on uptimes and connections? Does the managed vps mean they will install software for you such as ffmpeg and etc? I am needing a good vps solution for my phpfox website,

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Future Hosting

Jul 4, 2007

I'm not having a good experience with Future Hosting. Since January, I've had one disk failure and two power outages. Future Hosting usually gets good reviews, right? But I'm thinking of moving my site to Slicehost. Is this a good move?

Domain: ultraviolet-u2.com

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Future Hosting

May 24, 2007

Here's my "less than 24 hours" review.

I ordered a VPS and within 10 minutes it was setup and I was ready to go. Since then we've had at least 20 communication through tickets/email and they're been great!

Although I wish they had phone and chat support, ticket support works fine. The prices are very reasonable, and I love that they have so many options(control panels, resource amounts, etc.)

I'll reply with a week review, but I have no doubt that it'll be better and better.

I highly recommend Future Hosting, thanks again!

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Anyone On Future Hosting Servers

Nov 24, 2008

How many people are on future hosting servers and can anyone comment on the performance
Last time I had one my loads where very high, access to plesk and ssh was very slow
They have a new offer on, 35% off double ram etc.. seems to good to be true

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An Appreciative Thank You To Future Hosting

Dec 1, 2008

Id just like to mention that I really appreciate the hosting service you (Future Hosting) provide to me and the work and support that you have assisted me with - I am very gracious and I look forward to future help from you.

I thought I should also mention that you are the host I have even been with the longest and you have left the most satisfaction out of the all the hosts I have gone through,

Being able to have a VPS service provided to me and served in a UK datacentre is extremely important to myself and my clients - that is what is so great about Future Hosting, they give you a large choice of selection of datacentre's to choose from when signing up with them!

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Recent Future Hosting Reviews

Sep 15, 2008

Dallas special Future Hosting is running and I was curious if anyone has a review of their servers?

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Wiredtree Month By Month Review

Jan 28, 2009

I've signed up with Wiredtree for a Managed VPS 12 days ago.

I know it's not enough time to write a review. But I decided to write my first impression then keep you updated by writing a new review at the end of each month, so expect one at 12 February.

For now, these guys are simply the best I've tried.

They reply you in 15 minutes or less and if it took them more, 20 minutes or something, then be sure that they're investigating your problem. If you can't wait for 15 minutes, then go ahead and give them a call on their toll-free number and they'll be with you second by second. Their support wont just solve your problem, but they'll educate you telling you what caused the problem and how did they fix it.

I'm solicitous about security. But with these guys, I finally sleep peacefully knowing that my VPS is well secured.

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Time For A Dedicated? And Opinions On Future Hosting Dedicated Servers?

Mar 26, 2009

Some information about my forum:

I run a VBulletin forum with - 575,614 post, 14,369 members and 2.9 million page views per month. On average there are 300 - 400 people on the site.

The server right now is a Linux CentOS VPS with 1.1 gigs of memory. The hosting provider keeps telling me that I need a dedicated server.

Question # 1 - In your opinion - do you think its time for a dedicated server?

The server I am looking at has these stats:

E8300
2 GB RAM
250GB HD
cPanel
Management

The price I was given is pretty good. So the offer is going to be hard to pass up.

Question # 2 - Has anyone here used Future Hosting for their dedicated server solution?

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Limestonenetworks Review [8 Month Review]

May 5, 2009

I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.

Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.

This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.

In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.

At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.

The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.

From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.

This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.

Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.

Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.

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VT6 | 1 Month Review

Jul 31, 2007

This is my 1 month review on the company vt6 (vt6.co.uk). There is no doubt about it, they have the fastest reply times and most helpfull support. I started out on the basic plan and have just paid for the next one, i was upgraded allmost instantly but as i found it was no benfit to me i asked to downgrade and was again instantly downgraded and my money refunded.

As for the quality of the VPS, it is perfect. they dont cramm VPS's onto one server so each VPS runs smooth without any problems. Iv also had no downtime at all. Iv been with a few VPS's before this and none come close to pure quality and fantastic support that vt6 provide.

That is all for my one month review on this perfect company that i would deffinitly recommend to anyone seeking low cost quality VPS's (Or hosting that i assume will be exatcly the same)

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Month To Month Hosting With No Set Up Fee?

Oct 11, 2008

are there any month to month hosting with not setup fee

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Lunarpages More Than 1 Month Review

Jan 4, 2009

The speed seem good because all my sites still under development.

The support is poor because I send ticket to cancel hosting and get money back and they did not process the ticket.

The Cpanel version is very old and I lost some new features of cpanel.

Now the cpanel does not have button to change password . I unable to change my password now.
6/10 for lunarpages.

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One Month Liquidweb Review

Oct 15, 2007

For those who care to read on:

I came to use Liquidweb thorugh a string of random REALLY bad luck. From "Managed" VPS that ended up not getting patched and fried due to a security exploit (PowerVPS) to a RAID failure, during a backup, causing total data loss and backup loss (RockMyWeb's VDNet). I was ready to pull my hair out. So I decided to kick out the bucks for a Liquid Web VPS Plan 2 (with a great price from a special found here). All I can say is it was a night and day difference.

The server is fast. Remote access to this VPS is a fast as my dedicated server in the office. I thought moving to cPanel was going to slow things down but this thing flies! Wow!

The service is fast. I call support and a person picks up the phone. No e-mail. No long hold times. I call, someone answers, no need to transfer to a higher tech, it's just fixed. Wow!

The one downfall. And it's only a downfall if it's not what you want. cPanel only. I'm a big DirectAdmin fan, but I'm learning my way around cPanel again.

Until I'm ready to do dedicated (I'm guessing it's coming in 2k8) this thing is awesome!

Thank you! Thank you! Thank you! Thank you!

1x Web Hosting Talk for hooking me up with Liquidweb.

1x Web Hosting Talk Community for reviewing Liquidweb.

1x Liquidweb for the awesome service!

1x VDNet. It may sound strange but they did answer e-mails faster than anyone I had ever seen (multiple replies in under two mins). They had a great price, but bad luck drove me to change. I'm glad I did, but I wouldn't have a hard time recommending VDNet now that they fixed the problem that caused the loss of my server. (and they did give me a month free) They really did give good value for the price, and offer DirectAdmin which Liquidweb doesn't.

Anyone else care to share?

P.S.

I'm not a fan of emoticons, but I did it out of love for you guys. Feel free to hammer the server a bit and tell me how fast the pages load. They're pretty quick here in Costa Rica:
CR Solutions Group Costa Rica Web Design.

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Steadcom 4-5 Month Review

Apr 24, 2008

I've been with Steadcom for a few months now, and I greatly their services. Such great deals have been offered to me. Each time I talk with the staff, I seem to want to use their services longer. I'm currently working with my own free hosting company and I entrust my uptime and reliability to Steadcom. I've had no problems with either of those aspects and it seems like their network is as fast as Google. If you find a better deal than this, it would be a miracle. I am working on obtaining up to six months with them for my next payment. I would fully recommend Steadcom and their services. I give it all of my reputation and respect as a business owner to acknowledge such outstanding services.

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Softlayer Review - 1 Month

Apr 26, 2009

I have been with SoftLayer a month now, and this is my review of their company. I will start with my pre-sales experience, going into hardware, their network, server, portal, accounting/sales, and support .

[[[[[[[ PRE SALES ]]]]]]]

I started out looking for a new server by looking at some good dedicated hosts. I saw SoftLayer offered the new Nehalem series, so I went for it. Their sales team is excellent beyond all reasons -- the staff are personal and do NOT try to take your money; instead, they find the best-fit solution for you and work with you by calling you, showing you their specials, and talking to managers.

[[[[[[ HARDWARE ]]]]]]]

The Hardware at SL is top-notch. There's no problem with it, it's clearly stated in the portal what type of motherboard, HDs, RAM, etc are in the server and it's top-notch Supermicro hardware. I've never seen a problem with it, and I have seen the certificate of passing benchmarks as that is done on all SL servers by default.

Their provisioning system is excellent, I got my server in 2-3 hours at MAX. WOW! It is all inside the portal too; you can view the status (PE_BOOT, OS_RELOAD); it's clearly there and excellent. We finally got VIRTUOZZO (thanks natecarlson ) working with it too.

[[[[ SERVER ]]]]]

What can I say? This is the new Nehalem series. I think the deal I got was quite good, I brought several SL servers before I switched to this one, and it did take a while to get it down to this price (especially for SL quality, damn!) :

-Intel Dual Quad Core (2x) X5570 Nehalem 2.93GHZ w/ HT
-12 x 300GB SAS 15K Seagate Cheetah HD's in RAID 10
-12GB DDR3 RAM (to start)
-4000GB Monthly Bandwith
-1GigE Port Speed
-64 IP Addresses
-Monitoring & Automated Reboot
$1,100 a month -- which I think is good for this type of server.

It's blazing fast and 0 problems.

[[[[ NETWORK ]]]]

I started in their Dallas, TX datacenter with a Dual 5450, but decided to get a 2U server with SAS HD's. Sadly, they said they were out of stock in Dallas. They said they can get me an EXTRA DISCOUNT if I went to Washington DC. I live an hour or two from DC, so it was good for me. I debated, and talked to them, they said it was a great place and I went with their Washington D.C datacenter .

It's fast. Blazing fast. They have like 100GBPS connectivity -- with many backbone providers. I've never seen so many . I'm liking the nework speeds and it really is nice.

[[[[ PORTAL ]]]]

The best part. They have their 'manage.softlayer.com' and their mobile 'manage.softlayer.mobi' portals. They are excellent. I don't even need support, and when I do, it's there. I mean, I'm STILL exploring their portal system. It has so much stuff; "Instant cPanel Licenseing, Instant Firewall, Upgrades, IP's, OS reloads, Installs, Backups" -- I love it. It makes my life a lot easier and quiker. I've had a server with ThePlanet, HiVelocity, and more and SL portal blows them all away

[[[ SUPPORT ]]]

The support is great. In the times I need it, it's there. Within 15 minutes I get a response and usually in under an hour, a resolution. It's excellent in what they provide at an unmanaged rate, and the $3 tickets are great in my opinion for those quick issues that you just can't figure out. They even helped me with a bit of PHP help!

[[[ ACCOUNTING AND SALES ]]]

It's there any time I needed it. I got servers upgraded, downgraded, reclaimed, removed, created, OS reloaded, invoices adjusted, and it's there. They respond within 1 hour usually and it's great for a sales team. Personally it's awesome how they have excellent teams for support and sales! The reps are VERY nice and friendly too, and they offer some nice discounts .

[[[ OVERALL ]]]

I give SoftLayer a 10/10+. They are everything I expect from a provider (heck, they are better than most managed providers I've been with) and more. I urge you to try them out, they will try to fit your budget as good as you can do it.

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SoftLayer 3 Month Review

Mar 15, 2008

I'd first like to follow up with my end at GNAX. I ended up going down to them on the 31st to pick up my colo server and get my refund. All went generally well, except for the "I'll be back in 5 mins" that took more than 30 mins for some sales/billing guy to get me my stuff. Signed some papers, and my money was refunded in full. In the end, a happy ending with GNAX.

Now, while all that was ongoing, I moved over to a dedicated server at Softlayer quick as I could because I knew with 100% certainty that Jeff would have my service terminated when I posted the chat log of him threatening me - a controversial decision I still stand by for what it's worth.

First, lets talk about sales with Softlayer. My God - I have never seen anything like this. With GNAX, sales would consist of me sending a ticket and waiting days, or it getting closed randomly, then having to wait more and more. A 48-hour max setup time with GNAX ended up being 5+ days and still no setup. Softlayer. I was doing Live Chat with an agent who was extremely helpful. Too move the process along quicker, I asked if I could call and speak with him, and sure enough, he game me a toll free number and I spoke with him through the entire ordering process. Not only was he extremely knowlegeable and helpful, but he also pointed me to a special I was unaware of where I got double the RAM and a second hard drive for free. I ended up ordering a dual core Xeon setup, but I actually got setup with a quad Core Xeon X3220. No mistake they said, they were just out of what I ordered so they gave me a quad core for the price of a dual core. And all of this happened in less than 4 hours. Yep, that's right. I went from on the phone with sales to having my brand new quad core for the price of a dual core with twice the RAM and HDD for free in under four hours. I was actually shocked. After being with GNAX so long, I had no idea that anything even under a 24 hour wait was possible (which it wasn't with GNAX btw), and they didn't hold my order because of being short on inventory like GNAX did - they just gave me a free upgrade with no delay!

With GNAX, I have never been able to be in such control of my server as I am now with Softlayer. With GNAX, lets say, I wanted to change or add reverse DNS for an IP, I would have to send a ticket and wait hours and hours and hours for them to do it. With Softlayer, I login to the portal, and click click type, click and it's done and live. All by myself! Their portal is the most powerful thing I have ever seen and it allows me to do and see everything.

Their support, I'm convinced, is second to none. I once had three days of downtime with GNAX because of a hardware problem (their hardware) they just couldn't fix. The motherboard has gone bad and I had to wait three days for them to find another identical motherboard to replace mine with. Apparently, they don't like to keep hardware on hand in case of emergency. In the mean time, I was faced with a lot of pissed off people who couldn't access the server for three days while all GNAX did was "we're looking, we're trying". Three days downtime is unacceptable, GNAX's support is just horrible. Phone support is essentially non-existent. When, on occasion, people pick up the phone, I'm simply told to submit a ticket and they'll get to it - when it's convenient for them. Support with Softlayer is drastically different, I can call support and pick their brains on technical problems for as long as I need. Recently, something went wrong when I was moving IP addresses around with my servers, and I was able to submit a ticket, call them, and they resolved it while on the phone with me. Some other small issues cropped up, and I replied to the ticket as it was non-urgent, and they had it fixed it about 20 mins. THAT people, is how support. Again, after being with GNAX for so long and having to wait hours, and sometimes days for support, having things fixed on the phone with me or via ticket in under 15 mins really caught me off guard.

Sales - part two.

Incredibly impressed with the sales and support I have seen so far, I recently ordered a second server. Again, I did this over the phone and was given an amazing deal - one not even on their site! In the end, it'll save me about $60/month on my second server. Pretty decent I say.

Other stuff.

They have a forum! That's not what's cool in itself, but it's cool that its integrated into my portal account. Now, GNAX has a forum too, but you first have to email GNAX and ask for their blessing to sign up there.

Another nifty thing about Softlayer is their developer API. Their API enables tons of cool things, like I can see my uptime and bandwidth usage from within WHMCS. With GNAX, I would have to go find which one of my logins for their seemingly hundreds of disintegrated services. Having everything being in one place and under one login with Softlayer.

Basically, if you need a dedicated server provider, choose Softlayer. Leaving GNAX (well, being forced out) and moving to Softlayer is the best thing that has ever happened to me an my company.

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Softlayer Two Month Review

Oct 9, 2009

Alright, Ive been with them for a little over two months and I have been with them before. Their support is excellent, their servers' are excellent, their network is excellent, their portal is excellent, and not having to deal with Cogent directly is a joy.

I first singed on with them 11/9/08 till 12/29/08 everything went well I closed my account simply because I didn't need the server again.

My current server with them as of this post is $199.00/mth and I get the following

CPU : Xenon X3230 Quad Core @ 2.66 Ghz
Ram : 4GB
OS : Server Standard 2008 64 bit
1000 mbps 2 TB of bandwidth
Washington, DC Data Center
2x 250GB SATA II
174.37.243.170

Having a server with them has been nothing short of amazing zero downtime caused by them and most anything a managed host will do they will do for you free. I was having issues with routes and simply asked them and within ten minutes they had changed it according to what I would prefer. I have had a DoS attack before that was pushing 800 mbps of traffic and they sent me an email and I opened a ticket and they blocked the attackers' addresses at my switch. Very quickly and not much damage was done. Overall I'm very pleased and I would recommend them to anyone.

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Virpus Review: 1 Month

Apr 9, 2009

Here is my review of Virpus after being with them for 1 month.

Uptime: 10/10

So far I have not experienced any outages and I am going to have to give them a 10 on that as I have seen many threads in the outages about them but it appears they solved that issue and I was never effected by any of those.

Support: 8/10

I will give the support a 8 as sometimes on off times it could take up to about 30 minutes for the first response which is great but then after that the responses tend to be around 2 hours or so. Overall though the support is great!

Price: 10/10

I signed up with there plan that was cPanel included and had double bandwidth and ram. I was thinking it was too good to be true and that the VPS was not going to be quality, but I am glad I was wrong!

Performance: 9/10

The performance of the server is overall great so far. I have had no issues as far as the server being anything but fast. I will have to commend them on having great hardware and not overselling there services like a lot of the VPS providers these days.

Overall: 9/10

I would highly recommend them as they have been a great provider overall and I hope that they keep up the good work in the future.

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