First VPS Account - DNS Woes
Jun 24, 2009
I am trying to set up my first VPS account and it has gone reasonably well until I was actually going to point my domain to the IP I have received. I am absolutely confused as how to set up my own DNS and the instructions I have found have not made me significantly smarter..
I am on Debian using DirectAdmin control panel. Domains are registered through NameCheap. What I first tried doing was just using the two DNS adresses that were in the DirectAdmin administrator settings panel as it was installed but this didn't seem to work and when pinging these hosts I didn't get an answer at all. I reckon this is not the way to do it..
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Jul 11, 2008
I've set up SPF records, reverse DNS, etc. but it seems that my 'virgin' IP is still being rejected as it's never sent mail before. I've sent an email to to MS as suggested in another thread, which was replied to later on saying "forwarded to our anitspam team"... but I haven't heard back since.
Any ideas what I'm doing wrong? Gmail accepts my emails without any hassle. I'm assuming (read: hope) ISPs are accepting my emails too... I was wondering if anyone has any idea how to test if other providers are accepting my email?
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Jul 16, 2008
My company went with Liquidweb over 3 years ago on the strength of positive recommendations given in this forum. For the most part things have been good, but service and quality have visibly deteriorated in the last few months, and I feel that the community should know. Here are a few examples:
1) We ordered a new dedicated database server from Liquidweb. It started crashing randomly, requiring a full system reboot. The only software we were running on this server was Postgres, which doesn't typically halt linux systems. The first time it crashed we chalked it up to a fluke. The techs at Liquidweb said it was probably "due to serverload", even though this server wasn't heavily stressed at all.
A few weeks later it crashed again. I talked to a Liquidweb tech and he said there were some weird hard drive related messages on the terminal in the datacenter. He said he would have a systems restore "specialist" look into it. This was at 3AM in the morning. The next morning, the server was back up, but we wanted an explanation for the down time. Another Liquidweb tech put us in touch with a systems restore specialist, who said that "we don't know went wrong. the error seems so sporadic that we cannot debug it without an error message." I asked him what happened to the error messages that were on screen the previous night. He said that someone had reboot the system without taking note of the error messages! So basically, his attitude was to wait for it to crash again, rather than proactively try to solve the problem!
I grew frustrated with them and asked him to run an HD scan to check the integrity of the disk. He said that they didn't really have any tools to do that except for one, and seemed reluctant to run it. I told him to do it anyway. It turned up massive failures with the integrity of the hard disk (on this, our brand new server). The fact that I had to basically tell him how to do his job to get our server back running was not the kind of service we were paying for.
2. This morning. For no reason, one of our webservers was unable to contact any of the internal servers in our network, resulting in downtime. I called a specialist at Liquidweb. He didn't know what was going on. I asked him to check the network cables, because the servers were still accessible via their remote ips, just not on the internal ones. He went down to the server room and said that the network cable from our webserver to the switch was simply unplugged. I don't even know how that could have happened, given the fact that it had been working fine for months, and we hadn't had any changes of hardware. Don't these cables snap in with a clip? Can someone explain to me how that is possible short of someone tripping over the wire, then failing to put it back in?
3. Now. The Liquidweb network has been down for an hour. Completely down, inaccessible. This must affect hundreds of sites. The explanation, given on the support page (liquidweb.com/support), is:
"We are currently experiencing latency and packet loss affecting portions of our network. Our network engineers are currently working on the issue and we will update this page as more information is available."
It doesn't seem like a latency or packetloss issue. It's a connectivity issue. Their network is down. Their Dedicated SLA guarantees 100% uptime. I'm not a network expert, but this would seem to imply some redundancy or failover. Which should prevent this currently impossible situation from happening.
We have multiple servers with them, and are currently spending thousands of dollars each month. Given that Liquidweb is more expensive than many other alternatives, a material portion of our monthly fees go towards that unseen "premium" of quality service and quality technology that now seems to be rapidly falling.
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Oct 3, 2008
I've been using Servint VPS hosting for the past few years and have been very happy with them. But unfortunately I have been experiencing problems for the last couple of months. My forums are regularly going down for a few minutes at a time and I have been submitting tickets to Servint.
Servint replied suggesting that my sites aren't going down. Yet I tried the sites on different PC's at different locations and they have been down. I started a thread on one forum and got confirmation from quite a few members that they experienced downtime. Servint have now accepted that there has been downtime.
I asked Servint for suggested solutions and they didn't provide any
I specifically asked if I needed to upgrade the VPS package, they originally said an upgrade wasn't necessary but 4 days later said that I did need an upgrade.
I've upgraded twice in the last few weeks and as of today I am on a Super VPS @ $199 / mth - Servint have confirmed that they have upgraded me to this package
But my sites have been down for about the last hour or two
In my ticket today, Servint have said "the longest your sites were down was 5 minutes".
This is simply not true, and even if it was true, regular 5 minute downtime is not acceptable in my view.
I feel that no one at Servint is taking my issues seriously. They had repeatedly told me that there was no problem but now they admit that there is one and they don't seem willing or able to fix it - this has been going on for a couple of months.
I ask "what am I doing wrong", because I see such great reviews of Servint here on WHT and I don't understand why I'm not getting the same level of service.
I have very limited technical knowledge - should I be using another type of hosting that provides more in-depth tech support?
Is it possible that the problems I am experiencing are outside of Servint's control and that I am expecting too much from them?
I want to stay hosted with Servint, but I'm having great difficulties at present. Given the great reviews I see of Servint, I'm actually concerned that they will tell me that my business is not worth the trouble and that I should host my sites elsewhere. What should I do?
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May 1, 2008
I'm trying to upload about 200 Gb of data and it became clear to me to route it out a specific connection sftp was the way to go.. (the ssh2 kind)
The problems I'm now having is that the 2 applications I rely on cannot get the job done.. CuteFTP Pro 8 can't even begin to get it done it crashes, errors out etc. and for while there it looked like the free program WinSCP was going to get it done but now it errors out/crash's and while it actually did get about 1/4 of the data done, it seems to think when it reported it done.. it got it all (that is when it doesn't crash for no reason, these crashes only occurred mainly when I tried to get it do 3/4's or the rest of the data)
So anyway.. recommend me a good client app if you can.. (that does real folder sync transfers) preferably ssh2/sftp, I'm uploading to dreamhost if that makes a difference I assume it doesn't though..
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May 21, 2009
I have a box colocated in a datacenter, and it seems like one of my drives have failed, but I need to find out what drive I need to ask the datacenter to swap.
cat'ing /proc/mdstat provides a very vague answer, but I was hoping someone could give me a better picture.
The harddrives are plugged into port 0 and 1 of the supermicro motherboard.
[root@localhost ~]# cat /proc/mdstat
Personalities : [raid1]
md0 : active raid1 sdb1[1] sda1[0]
200704 blocks [2/2] [UU]
md1 : active raid1 sdb2[1] sda2[2](F)
624928384 blocks [2/1] [_U]
unused devices: <none>
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Apr 5, 2007
So we have 10 racks of mess in our custom colo cage. Each rack currently has 20+ servers, most with dual network interfaces hooked up, most racks with two switches and 3+ apc remote power strips per rack. Each rack is an APC 4 post unit [url]
We have no cable management trays and currently tie up cables with velco and zapstraps, trying to keep power cables to the left and cat5 cables to the right. Unfortunately, even with all our effort, it's really turning into a wall of cabling that is basically insulating each rack and causing a temperature issue (or the potential for one at least).
Even worse, we want to add in KVM over IP hooked up on nearly every server. While I see the great benefits of the KVM, I can't see how on earth we are going to make the cabling work out!
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Nov 14, 2008
Script Auto Remove account Cpanel - if account inactive ?
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Sep 3, 2007
In moving my site to Drupal, I have had it on a "Beta" account on the same server. I need to move the DB to the "Live" site. How do I re-assign it using the master PHPMyAdmin through WHM to change the owner of the DB from "Beta site" to "Live site"?
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Jul 27, 2008
I noticed there is always notification to user account mail with account info but on all my servers on different networks notification comes only to server mail.How do i enable that?Do i need to install tweak to whm/cpanel?
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May 21, 2009
existing account have enabled catch all account automatically & i don't know how?
Main >> Server Configuration >> Tweak Settings
Default catch-all/default address behavior for new accounts. "fail" is usually the best choice if you are getting mail attacks.
currently it is tick marked on fail
And forwarders has been set to e.g jeetu@jeetu.info to domain automatically & also i don't how?
when i try to delete this forwarder its shown deleted successfully
Code:
Email Forwarding Maintenance
jeetu@jeetu.info's mail will no longer be redirected to jeetu.
then again i checked forwarder & found that forwarder is not deleted why?
what could be the problem?
due to this our clients are facing out of disk space running problem & they are not able to get future emails
1. now i want to disable catch all account for all existing accounts at one go
2. also i want to terminate forwarders for all existing users at one go
Let me know how to do this
Check attachment for further reference
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May 10, 2008
I see some webhost offer SSH account in the hosting package.
Can someone tell me what can I do with the SSH account?
What are the typical scenarios where SSH is used?
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Aug 14, 2007
to move all my sites from my current reseller account ASAP and would like to get VPS.
I need 5 class 'c' ips, around 8 gigs of disk space, 60 gigs bandwidth and cpanel.
There are around 25 sites and they are currently hosted on cpanel, I would need the new host to move them over for me.
I would like to have someone help make this transition as smooth (and quick) as possible, can I get some recommendations?
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Jul 6, 2009
I got this email recently just after doing a cpanel update (/script/upcp)
Quote:
IMPORTANT: Do not ignore this email.
This message is to inform you that the account http has user id 0 (root privs).
This could mean that your system was compromised (OwN3D). To be safe you should
verify that your system has not been compromised.
What should I do next? Was this because of the update, or should I reinstall the system?
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Apr 29, 2009
i have a forum,run on a server,
and i want to put the forum's attachment folder on another cpanel account (it is installed cemtos / cpanel and csf),
i want to how can i set on the cpanel account (it is installed cemtos / cpanel and csf) to let the forum can upload the files to the attachemnt folder on it directly?
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Mar 26, 2009
i got host with cpanel, i need create some subdomain accounts for user, a folder tree like this:
/home/user/www/
/home/user/www/subdomain_user1
/home/user/www/subdomain_user2
each user has ftp account, is this safe? can users use php script to access back to root or other subdomain? if yes how to protect?
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Apr 1, 2009
Does anyone here have an account with unhappyhosting.com?
I am trying to sign up but can't seem to order.
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Sep 25, 2008
I have a reseller account.Now i wish to change my reseller account to a new host from my existing host.is it possible Is there any problm If I changing my current host?. I am new to web hosting, my current host is not good in support.I have not get any reply from there supprt team till now since i submitted the support ticket yesterday.
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Jan 17, 2008
I have done the following guides below but I cant connect my ftp account. And i dont know my directory to public html
I would like to create an account for my staff but im quite novice of this and i dont know the directories name
Create a FTP user group. eg: ftpaccounts
#/usr/sbin/groupadd ftpaccounts
Add a new user to this group, and set the default path of that user to /home/user/.
#/usr/sbin/adduser -g ftpaccounts -d /home/user/ testuser
Set a password for the newley created user.
#passwd testuser
Set ownership of /home/user to the testuser and ftpaccounts.
#chown testuser:ftpaccounts /home/user
Give Read/Write access to testuser and all members in ftpaccounts
#chmod 775 /home/user
Edit /etc/vsftpd/vsftpd.conf file and make sure 'local_enable=YES' is uncommented.
Restart the vsftpd service.
#/etc/init.d/vsftpd restart
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May 23, 2008
when i ssh the server and type "w" to show who is online,
it looks likely there was a console login without loging out,
i want to ask what command i can type to take the account out?
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Feb 13, 2008
I wish to auto shut the expired accounts on server, cpanel does not have any such functionality so i could not do this. Once i posted in this forum and recommendation was to install the billing software for cpanel/whm. After I found they are comprehensive products and not easy to use/install/troubleshoot.
I just want to set the expiration of domains in WHM so when they complete their tenure they should be closed it self. Could you people advise what can i do this with minimum efforts?
I dont need any billing system just to handle expiration of accounts.
I would appreciate if you can give me a stable solution with product name as i am concerned about my server stability and security as well.
[url]
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Apr 11, 2008
My bqbackup account is completely down at this time. I can not access SSH, FTP nothing.
I sent email directly to Scott and to support too. My emails was send 2 hours ago. No reply yet.
I am a new client of bqbackup, so I have not any experience with them. So my doubth is if this kind of problem is normal and if 2 hours without reply of support is normal too?
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Jun 18, 2008
How can I create a new account in SSH? how can I do this for one of our resellers?
we use cPanel.
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Aug 11, 2008
after reading the complete thread about Limestone's TOS and weighing their latest server offering, I took the plunge and just spent $160 on a monthly server.
My email from them is dated today at 6:44 pm.
Let's see how long it takes to get this server in my hands. Nothing special in the order, an extra hd for backup, that is it.
I'm a newbie here but not a newbie to unmanaged servers. If this one goes off without a hitch, I'll move a few sites from a box I currently have a ManageMyBox (no problems with them, at all, just looking for a datacenter closer to home and this seemed like a good deal).
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Aug 2, 2008
I created an account in take2hosting.com ...
then i checked their ph0ne number with my phone verification system (i checked it to know what type of phone do they using! (voip , cell phone , etc) here is the result: [url]
remove * and replace xx to tt
They're using a VOIP phone! and they say they're a company ...
SO i Asked them in a ticket why do you use a voip phone , they didn't answer me and closed my ticket! next time again ask them 2 question! first why did you close my last ticket and why do you use a voip phone ) I get banned and the ticket again closed!
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Oct 20, 2008
Let's say a customer opened a VPS account with you, but never actually used the service. After having the dormant account 6 months, they call and ask for a refund.
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