SmartScreen Woes
Jul 11, 2008
I've set up SPF records, reverse DNS, etc. but it seems that my 'virgin' IP is still being rejected as it's never sent mail before. I've sent an email to to MS as suggested in another thread, which was replied to later on saying "forwarded to our anitspam team"... but I haven't heard back since.
Any ideas what I'm doing wrong? Gmail accepts my emails without any hassle. I'm assuming (read: hope) ISPs are accepting my emails too... I was wondering if anyone has any idea how to test if other providers are accepting my email?
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Jun 24, 2009
I am trying to set up my first VPS account and it has gone reasonably well until I was actually going to point my domain to the IP I have received. I am absolutely confused as how to set up my own DNS and the instructions I have found have not made me significantly smarter..
I am on Debian using DirectAdmin control panel. Domains are registered through NameCheap. What I first tried doing was just using the two DNS adresses that were in the DirectAdmin administrator settings panel as it was installed but this didn't seem to work and when pinging these hosts I didn't get an answer at all. I reckon this is not the way to do it..
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Jul 16, 2008
My company went with Liquidweb over 3 years ago on the strength of positive recommendations given in this forum. For the most part things have been good, but service and quality have visibly deteriorated in the last few months, and I feel that the community should know. Here are a few examples:
1) We ordered a new dedicated database server from Liquidweb. It started crashing randomly, requiring a full system reboot. The only software we were running on this server was Postgres, which doesn't typically halt linux systems. The first time it crashed we chalked it up to a fluke. The techs at Liquidweb said it was probably "due to serverload", even though this server wasn't heavily stressed at all.
A few weeks later it crashed again. I talked to a Liquidweb tech and he said there were some weird hard drive related messages on the terminal in the datacenter. He said he would have a systems restore "specialist" look into it. This was at 3AM in the morning. The next morning, the server was back up, but we wanted an explanation for the down time. Another Liquidweb tech put us in touch with a systems restore specialist, who said that "we don't know went wrong. the error seems so sporadic that we cannot debug it without an error message." I asked him what happened to the error messages that were on screen the previous night. He said that someone had reboot the system without taking note of the error messages! So basically, his attitude was to wait for it to crash again, rather than proactively try to solve the problem!
I grew frustrated with them and asked him to run an HD scan to check the integrity of the disk. He said that they didn't really have any tools to do that except for one, and seemed reluctant to run it. I told him to do it anyway. It turned up massive failures with the integrity of the hard disk (on this, our brand new server). The fact that I had to basically tell him how to do his job to get our server back running was not the kind of service we were paying for.
2. This morning. For no reason, one of our webservers was unable to contact any of the internal servers in our network, resulting in downtime. I called a specialist at Liquidweb. He didn't know what was going on. I asked him to check the network cables, because the servers were still accessible via their remote ips, just not on the internal ones. He went down to the server room and said that the network cable from our webserver to the switch was simply unplugged. I don't even know how that could have happened, given the fact that it had been working fine for months, and we hadn't had any changes of hardware. Don't these cables snap in with a clip? Can someone explain to me how that is possible short of someone tripping over the wire, then failing to put it back in?
3. Now. The Liquidweb network has been down for an hour. Completely down, inaccessible. This must affect hundreds of sites. The explanation, given on the support page (liquidweb.com/support), is:
"We are currently experiencing latency and packet loss affecting portions of our network. Our network engineers are currently working on the issue and we will update this page as more information is available."
It doesn't seem like a latency or packetloss issue. It's a connectivity issue. Their network is down. Their Dedicated SLA guarantees 100% uptime. I'm not a network expert, but this would seem to imply some redundancy or failover. Which should prevent this currently impossible situation from happening.
We have multiple servers with them, and are currently spending thousands of dollars each month. Given that Liquidweb is more expensive than many other alternatives, a material portion of our monthly fees go towards that unseen "premium" of quality service and quality technology that now seems to be rapidly falling.
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Oct 3, 2008
I've been using Servint VPS hosting for the past few years and have been very happy with them. But unfortunately I have been experiencing problems for the last couple of months. My forums are regularly going down for a few minutes at a time and I have been submitting tickets to Servint.
Servint replied suggesting that my sites aren't going down. Yet I tried the sites on different PC's at different locations and they have been down. I started a thread on one forum and got confirmation from quite a few members that they experienced downtime. Servint have now accepted that there has been downtime.
I asked Servint for suggested solutions and they didn't provide any
I specifically asked if I needed to upgrade the VPS package, they originally said an upgrade wasn't necessary but 4 days later said that I did need an upgrade.
I've upgraded twice in the last few weeks and as of today I am on a Super VPS @ $199 / mth - Servint have confirmed that they have upgraded me to this package
But my sites have been down for about the last hour or two
In my ticket today, Servint have said "the longest your sites were down was 5 minutes".
This is simply not true, and even if it was true, regular 5 minute downtime is not acceptable in my view.
I feel that no one at Servint is taking my issues seriously. They had repeatedly told me that there was no problem but now they admit that there is one and they don't seem willing or able to fix it - this has been going on for a couple of months.
I ask "what am I doing wrong", because I see such great reviews of Servint here on WHT and I don't understand why I'm not getting the same level of service.
I have very limited technical knowledge - should I be using another type of hosting that provides more in-depth tech support?
Is it possible that the problems I am experiencing are outside of Servint's control and that I am expecting too much from them?
I want to stay hosted with Servint, but I'm having great difficulties at present. Given the great reviews I see of Servint, I'm actually concerned that they will tell me that my business is not worth the trouble and that I should host my sites elsewhere. What should I do?
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May 1, 2008
I'm trying to upload about 200 Gb of data and it became clear to me to route it out a specific connection sftp was the way to go.. (the ssh2 kind)
The problems I'm now having is that the 2 applications I rely on cannot get the job done.. CuteFTP Pro 8 can't even begin to get it done it crashes, errors out etc. and for while there it looked like the free program WinSCP was going to get it done but now it errors out/crash's and while it actually did get about 1/4 of the data done, it seems to think when it reported it done.. it got it all (that is when it doesn't crash for no reason, these crashes only occurred mainly when I tried to get it do 3/4's or the rest of the data)
So anyway.. recommend me a good client app if you can.. (that does real folder sync transfers) preferably ssh2/sftp, I'm uploading to dreamhost if that makes a difference I assume it doesn't though..
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May 21, 2009
I have a box colocated in a datacenter, and it seems like one of my drives have failed, but I need to find out what drive I need to ask the datacenter to swap.
cat'ing /proc/mdstat provides a very vague answer, but I was hoping someone could give me a better picture.
The harddrives are plugged into port 0 and 1 of the supermicro motherboard.
[root@localhost ~]# cat /proc/mdstat
Personalities : [raid1]
md0 : active raid1 sdb1[1] sda1[0]
200704 blocks [2/2] [UU]
md1 : active raid1 sdb2[1] sda2[2](F)
624928384 blocks [2/1] [_U]
unused devices: <none>
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Apr 5, 2007
So we have 10 racks of mess in our custom colo cage. Each rack currently has 20+ servers, most with dual network interfaces hooked up, most racks with two switches and 3+ apc remote power strips per rack. Each rack is an APC 4 post unit [url]
We have no cable management trays and currently tie up cables with velco and zapstraps, trying to keep power cables to the left and cat5 cables to the right. Unfortunately, even with all our effort, it's really turning into a wall of cabling that is basically insulating each rack and causing a temperature issue (or the potential for one at least).
Even worse, we want to add in KVM over IP hooked up on nearly every server. While I see the great benefits of the KVM, I can't see how on earth we are going to make the cabling work out!
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