My bqbackup account is completely down at this time. I can not access SSH, FTP nothing.
I sent email directly to Scott and to support too. My emails was send 2 hours ago. No reply yet.
I am a new client of bqbackup, so I have not any experience with them. So my doubth is if this kind of problem is normal and if 2 hours without reply of support is normal too?
We have used BQBackup for one year, but last month there is problems on backup server, we have send 3 emails to bqinternet, but got answer only for one.
info from shell of BQBackup server:
$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da2s1a 1.9T 1.9T -46K 100% /
$ ls -la
-rwxrwxrwx 1 koriakine koriakine 563 Oct 29 2006 backreceive.php
$ cp backreceive.php b.php
/usr/home3: write failed, filesystem is full
cp: b.php: No space left on device
$ date
Tue Jul 29 17:42:38 UTC 2008
$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da2s1a 1.9T 1.9T -2.0K 100% /
$ date
Fri Aug 1 21:40:20 UTC 2008
$ df -h
Filesystem Size Used Avail Capacity Mounted on
/dev/da2s1a 1.9T 1.9T 12K 100% /
backup server ip is: 208.122.4.34 (OS FreeBSD, not Solaris!)
I signed up and paid for services from BQBackup.
But I have never gotten an email with my welcome details or login details on how to use it. I even emailed the sales and haven't gotten a reply.
How long does it normally take?
Has anyone ever used www.BQBackup.com how do you reinstall the data?
View 3 Replies View RelatedI have been a relatively silent member here; heck, my last review was about 3 years back. As things turned out, I am still with Pair Hosting. Their service has been exemplary and the downtime zero. I really don't mind paying a premium price for the peace-of-the-mind factor. Several upgrades later, I have been on a dedicated server since about 2 years.
Our website - TeamBHP - has grown consistently and with that, the disc usage shot up exponentially. In fact, after we allowed forum attachments, our hard disk usage shot up to 60GB (and counting). Realising that its no longer possible for me to download a backup every weekend, I searched for offsite backup solutions on webhostingtalk. After some consideration, I got in touch with Mr. Scott Burns who replied promptly, with clarifications to my many queries. In fact, he even went out of the way in helping me set up automated backup scripts on my server (I ain't code friendly). The experience so far has been splendid and the backups work like a charm. BQbackups pricing is pretty reasonable considering the high quality of service that they provide.
Just wanted to say thanks to all of you at webhostingtalk as it is due to your reviews that I found both Pair & BQBackup. Keep the good work up!
I have been having alot of problems with BQbackup, amonth and a half ago it was storage problems, but right now the back ups for two servers are sporadic - for some reason it is only backing up random accounts, and not consistently. This is a huge problem - I have contacted support@bqbackup and scott@, over the course of a week and a half, but no response.
The FTP connection to the remote server just appears to hang when attempting to store the backup file. I stopped CSF for testing purposes and the backups are still uploading random data/time(173Mb, 25Mb, 140Mb). The server has the same firewall setup as the other servers.
If anyone knows of a reason this might be happening, or how to get bqbackup to answer emails,
i've been having huge problems with bqbackup, and now i'm looking for alternatives...
View 14 Replies View RelatedI just made a purchase for BQBackup but did not get any replies yet. Sent an email few hours ago but to no avail.
View 7 Replies View RelatedI've just started using BQBackup and am currently just backing up my /home/ directories.
However I'm wondering if there's any point in updating *everything*? Because isn't mostly everything else server-related stuff that'll get restored in the case of a drive failure (etc)?
Maybe I've worded that badly. Although if there was a drive failure, a VPS host would have to set-up the basics of the server (including Apache, PHP, MySQL etc), right? Hence all that you'd need to do (in a worst case scenario) is backup the /home/ directories?
Plus if you were to move to a new host, you wouldn't want to upload directories like /usr/, /var/ and /etc/ as it might mess up the system?
My account in bqbackup is very slow. Somebody here have the same issue?
View 14 Replies View RelatedI am seeing bqbackup transference rate when I use rsync very slow as:
18.72kB/s
I think this is very slow. What rate you have?
TLDR version:
when populating and attempting to write keys to authorized_keys I'm receiving the following error:
Quote:
Could not create directory '/home/Administrator/.ssh'
Long version:
I've been grinding my wheels with this for a long time now. Basically I'm attempting to get rsync set up to backup some data directories on my Windows 2k3 Server through a batch file with task scheduler to bqbackup. I've been back and forth with both Scott and Rsync.net's tech support about this issue - both of which have been great... but essentially keep hitting the same impasse with Scott appearing to have hung his hat stating he's not familiar enough with windows and rysnc.net telling me to wait for their GUI client that should be launching "soon." In the meantime I'm just running the backup manually until I can get this key issue figured out.
Here's what's going on:
I've been mainly using BQ's Guide and Rsync's Guide to try and accomplish this.
After executing ssh-keygen -t rsa -N ''
I receive the following message:
Quote:
Generating public/private rsa key pair.
Enter file in which to save the key (/home/Administrator/.ssh/id_rsa):
If I accept the default value it gives me I receive this error:
Quote:
Could not create directory '/home/Administrator/.ssh'.
Open /home/Administrator/.ssh/id_rsa failed: Not a directory.
Saving the key failed: /home/Administrator/.ssh/id_rsa.
Now my thoughts were this was occurring because my %homepath% is actually:
Quote:
c:documents and settingsadministrator.DOMAIN
(DOMAIN replacing actual text)
I'm able to change the default path location and create the RSA file elsewhere using the cygdrive format... so when prompted for the path to save I instead input:
Quote:
/cydrive/c/docume~1/administrator.DOMAIN/
and am able to create the RSA file... so mission accomplished... so far, I believe I'm past this, the snafu is now occurring on writing these keys to the authorized_keys file on BQBackup...
Quote:
C:Program FilescwRsyncin>rsync -av "/cydrive/c/documents and
settings/administrator.DOMAIN/.ssh/id_rsa.pub"
<login>@<host>:.ssh/authorized_keys
Could not create directory '/home/Administrator/.ssh'.
The authenticity of host '<host> (<ip>)' can't be established.
RSA key fingerprint is 18:02:d9:95:06:a9:70:74:86:b7:76:41:f6:71:a0:a4.
(<login>@<host> replacing actual login & host... it's definitely connecting)
That pesky '/home/Administrator/.ssh' pops up again. I'm not sure if that's what's causing the issue or not. I'm not even sure why the %homepath% for my administrator account on the server is set to administrator.DOMAIN, but AFAIK I can't log in to a local account on a Win2k3S box, correct?
Now, you'll notice that the command I issued to upload the keys I got from the RSync.net instructions. BQ's instructions for step 3 are pretty foreign to me.
I've gone further than this and attempted other things such as SSH'ing into my BQ server using putty and attempting to write the keys that way with no luck. I can't fully remember the errors I encountered doing so, though.
We first noticed the issue on July 19th, Backups were taking a while to transfer from our own servers, and we were getting tickets from clients asking why this was happening. At the same time, it took about 4-5 minutes to log into the backup console. Issue seemed to correct itself so that backups were possible, and we assumed that scott would be aware of it and would work to resolve it.
Again on the 29th it slowed completely again. We immediately dispatched an email to their support email asking whats up, gave them detailed information such as access to the script and the output so he could monitor it.
The same day a few hours later we got a response that he would run the script and monitor it.
On the 31st, after not getting an update I asked what was going on. He said he ran the script, it seemed to stall for long periods of time and he would know more in the afternoon.
After not getting an update for ~5 days I asked what was going on and I expressed that i was not happy with the lack of communication/updates ont he situation. He updated me later that day saying that we weren't the only ones being affected. Fair enough, he is working on it. Thats all I wanted to hear.
Now ever since that email I received on the 5th (AUG) it has been up and down and all over the place.
After seeing him post on the forums I sent him a PM (10th August), summed up it was basically saying I had an issue, and I need it fixed. I figured since the PM system is usually pretty good at not losing them that he would see it and respond accordingly, that way there was no chance of it being lost from point A to point B as an email.
Well to this day, no response nor resolution.
I really have exhausted all points of communication, and I want to make it clear that I am not bashing them, when it works it's great. But maybe someone else affected can provide more insight..
Script Auto Remove account Cpanel - if account inactive ?
View 5 Replies View RelatedIn moving my site to Drupal, I have had it on a "Beta" account on the same server. I need to move the DB to the "Live" site. How do I re-assign it using the master PHPMyAdmin through WHM to change the owner of the DB from "Beta site" to "Live site"?
View 3 Replies View RelatedI noticed there is always notification to user account mail with account info but on all my servers on different networks notification comes only to server mail.How do i enable that?Do i need to install tweak to whm/cpanel?
View 7 Replies View Relatedexisting account have enabled catch all account automatically & i don't know how?
Main >> Server Configuration >> Tweak Settings
Default catch-all/default address behavior for new accounts. "fail" is usually the best choice if you are getting mail attacks.
currently it is tick marked on fail
And forwarders has been set to e.g jeetu@jeetu.info to domain automatically & also i don't how?
when i try to delete this forwarder its shown deleted successfully
Code:
Email Forwarding Maintenance
jeetu@jeetu.info's mail will no longer be redirected to jeetu.
then again i checked forwarder & found that forwarder is not deleted why?
what could be the problem?
due to this our clients are facing out of disk space running problem & they are not able to get future emails
1. now i want to disable catch all account for all existing accounts at one go
2. also i want to terminate forwarders for all existing users at one go
Let me know how to do this
Check attachment for further reference
I see some webhost offer SSH account in the hosting package.
Can someone tell me what can I do with the SSH account?
What are the typical scenarios where SSH is used?
to move all my sites from my current reseller account ASAP and would like to get VPS.
I need 5 class 'c' ips, around 8 gigs of disk space, 60 gigs bandwidth and cpanel.
There are around 25 sites and they are currently hosted on cpanel, I would need the new host to move them over for me.
I would like to have someone help make this transition as smooth (and quick) as possible, can I get some recommendations?
I got this email recently just after doing a cpanel update (/script/upcp)
Quote:
IMPORTANT: Do not ignore this email.
This message is to inform you that the account http has user id 0 (root privs).
This could mean that your system was compromised (OwN3D). To be safe you should
verify that your system has not been compromised.
What should I do next? Was this because of the update, or should I reinstall the system?
i have a forum,run on a server,
and i want to put the forum's attachment folder on another cpanel account (it is installed cemtos / cpanel and csf),
i want to how can i set on the cpanel account (it is installed cemtos / cpanel and csf) to let the forum can upload the files to the attachemnt folder on it directly?
i got host with cpanel, i need create some subdomain accounts for user, a folder tree like this:
/home/user/www/
/home/user/www/subdomain_user1
/home/user/www/subdomain_user2
each user has ftp account, is this safe? can users use php script to access back to root or other subdomain? if yes how to protect?
Does anyone here have an account with unhappyhosting.com?
I am trying to sign up but can't seem to order.
I am trying to set up my first VPS account and it has gone reasonably well until I was actually going to point my domain to the IP I have received. I am absolutely confused as how to set up my own DNS and the instructions I have found have not made me significantly smarter..
I am on Debian using DirectAdmin control panel. Domains are registered through NameCheap. What I first tried doing was just using the two DNS adresses that were in the DirectAdmin administrator settings panel as it was installed but this didn't seem to work and when pinging these hosts I didn't get an answer at all. I reckon this is not the way to do it..
I have a reseller account.Now i wish to change my reseller account to a new host from my existing host.is it possible Is there any problm If I changing my current host?. I am new to web hosting, my current host is not good in support.I have not get any reply from there supprt team till now since i submitted the support ticket yesterday.
View 5 Replies View RelatedI have done the following guides below but I cant connect my ftp account. And i dont know my directory to public html
I would like to create an account for my staff but im quite novice of this and i dont know the directories name
Create a FTP user group. eg: ftpaccounts
#/usr/sbin/groupadd ftpaccounts
Add a new user to this group, and set the default path of that user to /home/user/.
#/usr/sbin/adduser -g ftpaccounts -d /home/user/ testuser
Set a password for the newley created user.
#passwd testuser
Set ownership of /home/user to the testuser and ftpaccounts.
#chown testuser:ftpaccounts /home/user
Give Read/Write access to testuser and all members in ftpaccounts
#chmod 775 /home/user
Edit /etc/vsftpd/vsftpd.conf file and make sure 'local_enable=YES' is uncommented.
Restart the vsftpd service.
#/etc/init.d/vsftpd restart
