E-Commerce Host But Hostgator Will Not Work
Oct 21, 2009
Been doing a lot of reading the last 2 days before posting. The popular host atm for "affordable" hosting seems to be Hostgator, however it seems there might be an issue with them and the shopping cart I use.
See the dialog below and please let me know any alternatives that will not have the same issue (other than CyberLNC, $20-$30 a month seems steep for an average hosting account with very little bandwidth or storage). My cart contains a lot of large images and while I dont need unlimited storage/bandwidth, I do need some.
(12:02:39 AM) Tirade: Here is the comment I found. "Hosting - Be careful of the permission limits that some host providers have. CS-Cart recommends a setting of 777. I have just moved from Hostgator to CyberLNC as Hostgator could only use a setting of 755 - whilst there is documentiation to show that it should work, I was receiving 500 server errors and my payment gateway wouldn't work. I'm a big fan of Hostgator, their service is excellent, but they just weren't configured for CS-Cart unfortunately and I had to move."
(12:05:38 AM) Davon Da: There are many scripts which state that 777 permissions are needed, but since we due use a suExec envoirment, 777 files are not allowed
The hosting requirements (other than the ability to set permission limits to 777), would be speed, mysql, php5, and price.
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Sep 15, 2008
They both have plans starting at $5 USD / month. One thing that concerns me is, Hostgator seems to provide more that Downtown host:
- 350gb disk space
- 3,000gb bandwidth
Downtownhost:
- 5gb disk space
- 100gb bandwidth
For the price of roughly $5 USD. Why is there such a difference with the two? Does this mean Hostgator is better off?
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Jul 15, 2007
As far as hosts, ive been through hostgator which sucked.. not for the hostings in the fact i barely had any downtime, but for the outa nowhere ban/support they have. So i left that.. If they had better support id stick with them.
Moved on to nakedhosting... that site gets fustrating because every early morning their servers slow/stop for about 4 or 5 hours then back to normal.. their support sucks! Only tech support is ever online for live chat and ive only received a reply once from their ticket system outa the 4 times i tried getting support. Honestly i think theirs about 4 or 5 people running that site because i pretty much talk to the same guy on live chat everytime.. on top of that, everyones gone after 8pm+.. really, you wont get live chat or ticket support.. which further leads me to believe they have a small room of servers which 4 or 5 people run. Probably a family business who knows.. Dont pay attention to their 99% up time, most flat out lie.. but if your record your down times you do get a discount if you convince them its their fault..
anyway im looking for a reliable VPS host that does have decent support and uptime. Im not one to make alot of mistakes that need support, at most maybe 1 or 2 every couple months but most of the time i dont.. i just want a host that will be their when i do have one.
Price isnt an issue. Also it would be great if i could pay with paypal. Not a needed but would help start me off since i have to wait 3-4 days till it hits my account.
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May 29, 2009
Last week my brother puchased a CD which promised contains thousands of unique templates through [url]
He sell it locally for Indonesia market and leave no contact info.
He showed me and I'm surprised that what did guy did is copied from all sources included templatesmonster.com majority which is available alot of through the net (example: [url]burn it into CD and sell it illegaly.
I reported the site to hostgator.com and got the followin reply:
---------------------------------------------
Hello,
Since there are no templates on the site, you will need to provide evidence of this some how.
Regards,
Richard F.
Network Security Administrator
ISP Blacklist Administrator/Level 3 Systems Administrator
PGP Key: [url]
---------------------------------------------
I'm not trying to bash HG, but I need your opinion: is the HG respond is already correct?
So learn from the same thing, if I set a website sell cracked properties and only delivery the product through CD or email (not downloadble one) I can host it with HG as long as no offensive files in their server? Or in this case HG just ignore it because could not understand Indonesia languange?
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May 15, 2009
Ive narrowed down to three hosts, please vote or reccommend others at my budget of $15 a month.
iWeb.com Shared Hosting
Ubiquityhosting.com Shared Hosting
jaguarpc.com Shared Hosting
eleven2.com Shared Hosting
hostgator.com Shared Hosting
I'm currently looking for a host with either unmetered bandwidth or diskspace, or specified numbers but with 100s of GB of space and above 1TB bandwidth.
Currently in favour of eleven2.com.
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Apr 18, 2013
OS: RHEL 6.4
SELinux: permissive mode
Apache: 2.2, mod_fcgid, mod_suxec, mod_ssl enabled
Common Name: [URL] .....
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Jun 3, 2009
I would like something similar to the business package located here:
http://www.hostgator.com/shared.shtml
But I do NOT want HG, too many bad experiences.
My only requirements are...
-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)
Any suggestions are GREATLY appreciated.
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Jul 30, 2008
I am developing a custom internet-based CRM program related to my specific business. It is targeted to an industry that is currently not well-served, and has the potential have thousands of users of the program.
This project requires e-commerce expertise to implement. I am looking for a professional individual or company that can review the concept, recommend an appropriate marketing and IT business plan, then implement and manage the operations of the project, on a contract basis.
The project is a CRM-type sales database management program being coded in Windows asp.net 3.5, on ms sql 2005 server.
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May 5, 2008
I am running an OScommerce site which has about 300 unique IPs a day I am about to add a Joomla SOBI2 Classifieds part to the site. Currently it runs on a desktop PC which is attached to business broadband. I need to host it properly. My experience with shared hosting hasn't been good hence why I ended up doing it for my self. 99% of my customers are in the U.K so I would require a server in the UK. Since I run my own server CENTOS I am think that VPS plan might be the way to go so I can reuse skills, my cron jobs and SSL Certificate.
I have been looking at
bytemark
VTS6
A2b2.com
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Dec 4, 2007
I want to know what "OS Commerce or Agora" means in web hosing service?
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Sep 2, 2007
I have encountered a problem with all the sites on my server that are working with OS-Commerce!
The pictures are not shown in internet explorer but they work fine in other browsers like mozilla , and when I check the properties of the pictures in internet explorer ,the address of the pictures are just like this [url]
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Jan 27, 2009
SSL (Secure Socket Layer) is all about encryption. SSL encrypts data, like credit cards numbers as well other personally identifiable information, which prevents the "bad guys" from stealing your information for malicious intent.
I would like to know that,
Q.1 Is it compulsory for web hosting providers to get SSL Certification?
Q.2 Certificate Authority who issued the certificate, the root and the country it was issued in ?
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May 27, 2009
I am in the process of designing a new e-commerce site for a small business and am pretty much figuring it out as I go along. I do know that it is crucial to have absolute security for any kind of monetary transactions. I am just confused as to whether I need a shared SSL, dedicated SSL, dedicated IP address or a combination of the above.
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Dec 10, 2008
I have searched a couple of threads but haven't got exactly, what I was looking for,
We are an e-commerce business in UK,
Our website was hosted on shared hosting now we want to move to another good server, the current server is just fine and was provided free by developers,
we are having about 3000 Uniques per day and running oscommerce.
We are looking for UK based company,
Please recommend, what package will be good for us,
VPS, Dedicated server or Shared hosting?
and also please suggest good hosting companies?
I talked to rackspace.com but they are a bit expensive for us,
we are looking to get the same quality with less cost.
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May 30, 2007
Is advisable to setup an ecommerce site on a reseller's account?
Planning to do that with Host9's reseller's package.
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Jul 8, 2008
I've been poking around here for a few evenings trying to find someone else who's asked just the same question I need to ask, but I'm not really seeing it.
My situation is this. I am writing a website in ASP.Net 2.0 for a small business. I do web development for a living, so the database admin, asp/vb.net coding is not an issue. However, I've never dealt with the hosting side of things.
I need the following:
1) ability to host two different domains using some shared DLLs that provide funtionality used by both sites. I've read that some hosting companies won't let you put DLLs on their servers, so I'm not sure if I can do this.
2) Ability to send and recieve e-mails at "mydomain.com". I think this is a no-brainer.
3) Ability to use SQL Server express.
4) We will be taking orders with credit card numbers, so I need to be able to do HTTPS and I need to know my data will be secure.
5) obviously, I need a server that has the .Net 2.0 framework on it.
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Sep 1, 2008
I'm getting a new site made within the next couple of months and I need a new host for my current site now.
My new site will be a bespoke e-commerce website.
I've been looking at VPS hosting as I've been told it will be faster, and more secure. Just how much more secure is a VPS server? Is it worth it?
I'm currently on a shared host now, and haven't had any problems with the speed/security etc. But I expect my site to grow and get more hits/bandwidth used.
Does anybody have any recommendations for a VPS host? I'm not after a huge amount of bandwidth or webspace, I can't get any details of what I'm currently getting now, hence the change of host, but it's not a huge shop so it shouldn't need much, I'd expect 5/10gb web space and 100gb bandwidth to be sufficient, maybe even less. O ye.. it's just for 1 site only too, so I don't need a control panel to manage other domains if that makes sense.
Main things i'll be after:
I will be sending a lot of Newsletters, I currently have 654 signed up and in the future I'd be wanting to send newsletters 1-2 times per month with double the amount of people signed up now. So I need a server that can handle this. And handle a lot of incoming e-mails, as my current server just ran out of space and stopped incoming mail.
A fast server
Reliable
Half decent customer support
I'm not a guru on all this so some kind of managed service, I won't know what to do if I have to constantly change things, but I don't even know if I'd have to, I just like the thought that somebody is there to sort it if I don't have a clue/goes wrong.
Some kind of control panel to manage e-mail users etc, like on a shared plan.
A secure server.
Something with all the PHP and MYsql database lark so my website will actually work. I don't know exactly what the programmers are using though.
I'm also worried about a company overselling, to me 200gb of bandwidth on vps hosts seems a lot, I don't want to be told I'm getting something then be cut off after I've used 10gb and them going "there is a fair usage policy".
The main reason for this post is my budget, it's only £20/$10 per month. And I'm in the UK if it helps to get a UK host.
If you think I really don't require a vps host and a shared option will be ok and be fast enough, let me know and any recommendations.
Also, would "128MB Dedicated Memory, 512MB Burst Memory" be good enough or is that just rubbish? I take it that just gives the site the operating speed depending on the usage at that time.
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Jan 30, 2008
I've always been a seller that's primarily used PayPal only.. However, on my next online venture, we're stepping it up a grade and will be implementing a full CMS system, an e-commerce cart module (or platform in its entirety) and security through SSL certification.
I've taken a look at the SSL certificates offered by eNom and was wondering what you all thought would be the cheapest certificate that is suitable and ready for e-commerce that will process credit cards, etc.
Certainly the more expensive, I can assume is more feature and security laden, but just wanted to know what you all feel is a good balance of price, security and readiness for e-commerce.
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Sep 3, 2008
At work, at home, and a couple of associates are with Hostgator on their reseller plans.
My employer's account with Hostgator... in about two years we only ever had one major problem. We wanted to change the primary domain and so the support boys and girls at HG did that for us. We then had a huge problem with propagation, and some of the packages didn't transfer over. That saga took about five days or so to fix but was pleased with the eventual outcome.
We had a mediocre problem about a year back when all of the websites under our reseller had crappy response times for about a week... something about a dictionary attack on the server I think. After that was fixed everything was fine.
A few times Hostgator support helped me out when they didn't have to... many many times they went a little further to help me solve a problem, and a couple of times very promptly helped me fix a problem I'd created which would have got me fired had it not been done fast.
Some people complain about Hostgator response times to support tickets. I simply did not have a problem with that... they always got back to me within 2-6 hours. When I couldn't wait that long (which only happened a handful of times), I submitted a ticket by email, then got on the phone or live chat, and they very helpfully escalated the priority.
I haven't had any memorable problems with my personal reseller account with them the whole time I've been at Hostgator.
Their support is very very good... Brent seems to be the driving force behind the desire to be the best, and the fact that he's very well off yet still goes on to the support forums and is actively involved semi-frequently goes to the ethic of the company as a whole.
They DO go over and above - at least they have for me.
Recently, I was banned from their support forums permanently.. you can read about my side of the story at ryanpaul.ca.
Even after what I think was a unfair ban from their forum, I'm still perfectly happy to keep my business with them, as well as my employer's... and will still be referring people to them. Why? Because their service is undeniably splendid.
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Jun 22, 2006
I am posting looking for anyone who is or has hosted with hostgator.com.
I am looking to move a site to their service that handles around 150,000 pageviews a month and was hoping I could get some input from actual users of hostgator.com. I want to do the basic shared hosting plan.
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Feb 22, 2009
I experienced a problem with Hostgator servers where IE6 seems to cause problems and the response from Hostgator was sort of "They don't care and people must upgrade to IE7"
The problem is that on other servers several installations of a particular hosting BILLING system works 100% fine but with two separate installations on separate Hostgator servers the following happens.
With IE6
1) Get a BLANK page regardless whether file in public or admin was called and the page only show if you click GO in url bar.
2) Refresh page don't help and page stays blank until click on Go (in other words you can click refresh till you are blue in the face, the page stays blank. You MUST every time click on GO for a page to be displayed - All links or submit buttons gives a blank page)
3) With such blank pages the "View Source" option however give the complete and correct page up to the last </html>
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Nov 1, 2009
is hostgator start a vps planes?
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Apr 12, 2008
Do you guys like hostgator.com and are there similar or better options?
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Apr 20, 2008
I was messing around today and found this:
host-gator.com (see http://whois.domaintools.com/host-gator.com for whois information)
This is a complete rip of HostGator's site and appears to be done by HostMonster. Anyone else notice this?
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Feb 23, 2008
HostGator's website publishes $7.95 for the Baby plan; but on the order page this is $9.95. Is this what others are experiencing as well?
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Jul 13, 2005
I'm a newbie and trying to figure out which host to use. I'm going to have about 20 different sites all with different names. I think i've narrowed it down to either 1and1 for $9.99/mo(2gis/50gigs) or Hostgator for $9.95(5gigs/75gigs) both with no setup fee.
Does anyone have experience whem either??or other recommendations.
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Jan 1, 2009
See folks I want to run a forum and I have decided to either use Hostgator or 1and1 hosting.
Which was is better if I want to host a forum with members no more of 1000 or so?
What is there MySqL Database limit?
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Jan 15, 2008
My opinion: Do NOT EVEN CONSIDER using HOSTGATOR.
My experience:
I signed up for their hosting on Sunday morning and completed payment for the first month using hostgators online payment system and paypal.
The payment was accepted and confirmed. An email was sent some time later confirming the account had been set up.
The email specified a user ID for cpanel as well as nameservers which I used to point two of my domains at the new hostgator account.
I used cpanel and FTP to set up the add-on domain, create some email accounts and upload content for the two domains (the same content as on the old servers which should now be shown k-free.co.uk and offshoreharry.com).
All appeared to work fine with no problems. I could use outlook to access email and the web sites were available on the new server (the old server was down).
A day and a half later, I WAS HORRIFIED TO SEE
- the emails accounts could not be accessed
- the cpanel user did not work
- Hostgator did not email me or attempt to contact me in any way to tell me there was an issue. (they had my valid mobile phone number - there are no unidentified calls in the period concerned).
- the web sites that had been pointed at hoistgator were showing a suspended message and spammy hostgator context ads. My non-spam mostly non-ads content had been uploaded to the hostgator account.
One of those domains is freeware software on a site with ZERO ADS that has never been moneterised and sometimes gets 100's of uniques a day.
HOSTGATOR WAS STEALING TRAFFIC FROM MY ad free unmonetized site and showing a nasty spammy ad page.
Not only was I rather angry but also amazed that any company would ever do this. Just think how you would feel if all your sites - pages were hijacked and showing some of the nasty ad pages.
My opinion: Do NOT EVEN CONSIDER using HOSTGATOR.
Checking my yahoo email, there was no email from hostgator saying my account had been suspended (if I hadn't checked it they would have continued stealing the traffic until I noticed).
The only email from hostgator was a request for a copy of my passport or utility bill! I am left wondering if they are really a front for an identity theft scam? I am rather unhappy that they have even my name - address - tel no - paypal email.
I obviously immediately changed the nameservers on the two domains back to the old servers. But since nameserver changes take upto 72 hours to fully propogator, hostgator could still be stealing some of my traffic now. The two sites contain nothing that any T+C I have ever seen would have any reason whatsoever to see as a problem. The two sites are k-free.co.uk and offshoreharry.com for anyone here who wishes to verify this claim.
Hostgator COULD be showing my content instead of their spammy ads - I uploaded it.
Hostgator was mentioned by a few on here and I thought them to be a big company who have a reputation to protect. Are you guys really comfortable with a company who behaves like this. Will they suddenly suspend your sites tomorrow and steal your traffic until you happen to notice?
I have requested to them that they provide access TO MY PERSONAL AND BUSINESS EMAILS on the email accounts I set up. I would also like any log data that was collected. I will report back here what the response to that (politely worded) request is. Giving me access to any email and log data that they have effectively kidnapped-stolen hardly makes amends for the wrong they have already done. Like any other victim of a common thief I may just have to accept that I lost something and will not see it again.
Additionally, search engine robots may have visited the sites and got 404s, any users who dropped by will certainly not be back, the damage caused is ongoing and difficult to fully quantify.
Hostgator did not email me or attempt to contact me (they had my valid mobile phone number). They did not tell me why the account was suspended and the trafic STOLEN. I have had web sites for 4-5 years and have never been involved in anything remotely dubious on the web. You can judge for yourself if there is any reason for them to do this [sites offshoreharry.com, k-free.co.uk]. I had sent at most 10 emails whilst testing the 3 or 4 email accounts I was creating.
Obviously I will never use hostgator or any related company.
My opinion: Do NOT EVEN CONSIDER using HOSTGATOR ... EVER.
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Apr 2, 2007
HostGator is the worst hosting company ever. They took my website down in November 2006 without notice because they claimed my site used 11% of the CPU. The support department told me they would send me a .tar file of my site and a mysql export within one week which I told them was unacceptale because the site has paid advertisers (not Google Adsense) and I already had another dedicated server with PEER1 to move the site in question to immediately. After several hours of tying up their phone support, they finally relinquished and put the .tar file in an ftp for me to download. I told them cancel my account immediately and do not bill my credit card again.
OK, I had my site back up in several hours, and thought I was done with them for good, but they have continued to bill my credit card $29.95 per month since the incedent. I have called support and they said I needed to log into CPanel and cancel my account from there, however, they locked me out of Cpanel. I told them I was going to do a chargeback on the fraudulent billing and their representative stated they would file a judgment against me with the credit bureaus if I reversed the charges.
Here we are, now in April 2007 and they are still continuing to bill me for an account they cancelled and I have no recourse at this point but to do a chargeback through Bank of America for the 5 months they have billed me since I have not been on their service.
I have an impeccable credit rating and it is the absolute most dispicable act I've ever seen from an internet company since AOL pulled the same trick on me back in 1995.
I urge anybody reading this to never have any dealings with HostGator or you will seriously regret it.
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Dec 27, 2008
I decided to try hostgator , so please advice me Which package is the best for newbie to buy in hostgator? I am interested in cheap price and best server uptime.
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Jun 16, 2008
Sometime ago I was openly discussing which hosting company would be great to start a reseller account with, now, I was seriously thinking about going with Hostgator based on user reviews, but then went with my gut and signed up with MediaTemple to test them out.
However, based on reviews I've read around the web, I couldn't discount Hostgator, so... whenever a client asked which hosting company they should use, I told them that we use Mediatemple, but they could take a look at Hostgator if they feel MT is too pricey.
Big. Effin. Mistake.
It all started out smoothly. Clients paid. Got the passes. Setup emails, FTP's, etc. Done.
3 Months down, nearing the end of the projects, suddenly everything went tits up.
We couldn't log in, couldn't access the ftp, nothing. We emailed them, they sent us passwords to login (which did not work), and even suggested that we pay again to help reset their system (client paid again, still didn't work).
Now, get this: After emails from one of clients, they (HG) said that it may have to do with the fact that he was based in Asia (Hong Kong), which was causing problems with the system, including payments, and because the domain had a .asia extension.
HUH?!?! Say what?!
Our client couldn't be bothered, so he signed up with somebody else, and luckily enough, because his domain was with Namecheap, we were able to easily remedy the problem.
Last I heard, he said he was going to try to get a refund from HG, but he wasn't holding out much hope.
That wasn't the end of it though.
One of our clients, this one a personal friend of mine, whom I also gave the same advice (HG or MT), went with HG - and guess what? The exact same thing happened!
HG was, this time, saying something about problems to their password systems, and so they gave us links to reset the systems and re-enter our passwords. My friend tried, and still nothing. HG can't claim any .asia excuse on this one, because the domain is a .com, or credit card issues - as my friend paid in full for the entire year (and the CC is a US-issued one too). Eventually, we just gave up, and I've offered to let my friend sit his site on my MT server for the meantime.
Shady. Real Shady.
Anyhow, if any of you are thinking of hooking up with HG, especially if you're from outside the US, be wary.
Now, regarding Mediatemple? For all their bad press, their customer service (and their control panel setup) is spotless. I've had a few instances of downtime, but nothing insane. I think I'll be sticking with them until the need arises for an upgrade to AWS or Mosso.
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