DNS / Mail Issue With Postini Relaying

Feb 14, 2008

I've got a domain name ("problemdomain.com") on my server (CentOS 4, WHM/cPanel) that has been set up with Postini for quite some time. All has been working & routing correctly. I recently changed to a new server with a new IP address. I transferred the account so that the DNS is setup identically on the new server. The only thing that changed is the main server IP, and the IP addresses that ns1.myserver.com and ns2.myserver.com resolve to. That propagation went through today and should be well set in.

Now, whenever you send an email to someone on this domain, it gets bounced back with the following:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

mail@problemdomain.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550-exprod8mx214.postini.com (psmtp.com) [64.18.3.114] is currently not
550-permitted to relay through this server. Perhaps you have not logged into
550-the pop/imap server in the last 30 minutes or do not have SMTP
550 Authentication turned on in your email client.


The way I have the DNS setup on the server for the MX records is as follows:
problemdomain.com., 14400, IN MX, 100, laserskinsurgery.com.s8a1.psmtp.com.
problemdomain.com., 14400, IN MX, 200, laserskinsurgery.com.s8a2.psmtp.com.
problemdomain.com., 14400, IN MX, 300, laserskinsurgery.com.s8b1.psmtp.com.
problemdomain.com., 14400, IN MX, 400, laserskinsurgery.com.s8b2.psmtp.com.

This DNS is exactly the way it was setup before when it was working. Any ideas what could be causing this?

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