Custom NameServer Issues For Resellers
Jan 27, 2008
I seem to be having some issues with custom nameservers on my Cpanel VPS.
I've setup Custom nameservers for my resellers after getting some advice from WHT however no my resellers seem to be having DNS issues all of the time when using the custome nameservers.
If a reseller uses our main Nameservers then everything seems to work fine, its just the custom ones that have issues.
The custom name servers are setup as follows.
Main Nameservers
N1.Domainname.co.uk - IP XXX.XXX.XXX.XXX
N2.Domainname.co.uk - IP XXX.XXX.XXX.XX2
Custom Nameserver:
DNS Zone added for
NS1.RESELLERDOMAIN.COM - IP XXX.XXX.XXX.XX1
NS2.RESELLERDOMAIN.COM - IP XXX.XXX.XXX.XX2
DNS zones point to same IPs a Main Nameservers.
Issues include problems with reg companies, Cron Jobs failing when looking for the server etc...
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Feb 19, 2007
what changes we are supposed to do the server to provide our reseller their own custom nameservers? we do have management companies hired for issues but i really feel i should know this too.
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Aug 28, 2008
I just ordered a dedicated server from WebNX and I got 5 IPs, I assigned 1st 2 IPS to my server ns1.mydomain.com & ns2.mydomain.com
Now I want to setup other 2 IPs shared for resellers accounts, so each reseller can have ns1.resellerdomain.com & ns2.resellerdomain.com
how can this be done?
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Jan 8, 2007
I recently signed up for hosting with ASO on a shared hosting plan with intentions to operate an SMF forum. Prior to going live, I would like to prepare for a possible upgrade to a VPS in the near future if the forum exceeds allowed resources on the shared platform, specifically the MySQL connections which appears to be set at 40. I am currently utilizing the ASO nameservers and was wondering the following:
If I setup custom nameservers at Namecheap and request likewise from ASO, when it comes time to switching to a VPS, can I perform the following and anticipate downtime only during steps 2 & 3?
1) Configure the VPS (including DNS)
2) Switch forum to maintenance mode and transfer data to VPS
3) Change the customer nameserver IP addresses at Namecheap
Basically, I want to verify that I won't experience the 24 to 48 hrs of downtime associated with changing nameservers. Additionally, are there any known disadvantages of having custom nameservers on a shared hosting plan?
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Mar 7, 2008
I just got a dedicated box and I am making reseller accounts.
How can I set it up where it is set to ns1.theirdomain.com instead of ns1.mydomain.com
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Jun 29, 2015
As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.
Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value
Plesk refuses to allow the change and kicks me back to the first tab with the following error:
The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...
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Apr 4, 2008
1) I use DNSMadeEasy for a couple of my important domains so I can utilize their failover service.
2) I use my own nameservers for everyone else.
At my register (GoDaddy) I've added host entries to my domain (let's call it host.com) for ALL of my nameservers: DNSMadeEasy and mine. For example here are my host entries:
1) nsdme0.host.com = 55.55.55.55 (DNSMadeEasy)
2) nsdme1.host.com = 56.55.55.55 (DNSMadeEasy)
3) nsdme2.host.com = 57.55.55.55 (DNSMadeEasy)
4) nsdme3.host.com = 58.55.55.55 (DNSMadeEasy)
5) nsdme4.host.com = 59.55.55.55 (DNSMadeEasy)
6) ns1.host.com = 60.55.55.55 (mine)
7) ns2.host.com = 61.55.55.55 (mine)
At the register I've then configured host.com to use the first five nameservers for itself, the DNSMadeEasy nameservers.
For less critical sites that I host I simply point them to ns1.host.com and ns2.host.com, my nameservers.
Now, here's the twist. If I use dig to look up www.host.com I get:
[root@lax1 ~]# dig +trace www.host.com
; <<>> DiG 9.3.3rc2 <<>> +trace www.host.com
;; global options: printcmd
. 220048 IN NS D.ROOT-SERVERS.NET.
...........................................
. 220048 IN NS K.ROOT-SERVERS.NET.
;; Received 228 bytes from 66.63.160.2#53(66.63.160.2) in 1 ms
net. 172800 IN NS J.GTLD-SERVERS.net.
...........................................
net. 172800 IN NS G.GTLD-SERVERS.net.
;; Received 497 bytes from 128.8.10.90#53(D.ROOT-SERVERS.NET) in 74 ms
host.com. 172800 IN NS nsdme0.host.com.
host.com. 172800 IN NS nsdme1.host.com.
host.com. 172800 IN NS nsdme2.host.com.
host.com. 172800 IN NS nsdme3.host.com.
host.com. 172800 IN NS nsdme4.host.com.
;; Received 225 bytes from 192.48.79.30#53(J.GTLD-SERVERS.net) in 125 ms
www.host.com. 1800 IN CNAME host.com.
host.com. 75 IN A 60.55.55.55
host.com. 86400 IN NS nsdme2.host.com.
host.com. 86400 IN NS nsdme1.host.com.
host.com. 86400 IN NS nsdme5.host.com.
host.com. 86400 IN NS nsdme0.host.com.
host.com. 86400 IN NS nsdme4.host.com.
host.com. 86400 IN NS nsdme3.host.com.
;; Received 276 bytes from 123.123.123.123#53(nsdme0.host.com) in 68 ms
BUT, if I lookup the nameserver (ns1.host.com) I get:
Code:
[root@lax1 ~]# dig +trace ns1.host.com
; <<>> DiG 9.3.3rc2 <<>> +trace ns1.host.com
;; global options: printcmd
. 218964 IN NS M.ROOT-SERVERS.NET.
...........................................
. 218964 IN NS K.ROOT-SERVERS.NET.
;; Received 228 bytes from 66.63.160.2#53(66.63.160.2) in 1 ms
net. 172800 IN NS H.GTLD-SERVERS.net.
...........................................
net. 172800 IN NS G.GTLD-SERVERS.net.
;; Received 497 bytes from 202.12.27.33#53(M.ROOT-SERVERS.NET) in 115 ms
ns1.host.com. 172800 IN A 60.55.55.55
host.com. 172800 IN NS nsdme0.host.com.
host.com. 172800 IN NS nsdme1.host.com.
host.com. 172800 IN NS nsdme2.host.com.
host.com. 172800 IN NS nsdme3.host.com.
host.com. 172800 IN NS nsdme4.host.com.
;; Received 241 bytes from 192.54.112.30#53(H.GTLD-SERVERS.net) in 151 ms
What I've realized is that the actual IP addresses for nameserver host entries come from a higher level server than my own, in this case H.GTLD-SERVERS.net. I guess this makes sense but I just hadn't realized it before. It looks like I don't even need to have record entries in my DNS records for the host nameservers.
Now for the question. Can I:
1) Remove my custom host nameserver entries from my register.
2) Add entries in my DNSMadeEasy records to specify the location of ns1.host.com and ns2.host.com.
3) Use the failover provided by DNSMadeEasy to also fail-over my DNS entries for my nameservers?
I know this would require one more hop if it works but it would allow me to provide failover ability to fifty domains without having to purchase the extra domains at DNSMadeEasy.
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Apr 23, 2008
When a dedicated server reseller is looking for a new partner, what exactly are they looking for? Is price far and away the primary factor? Are there other features/offerings that a reseller is looking for? Are there things that would prevent you from reselling for someone if they didn't offer them?
Who are currently the best server providers to resell for and why?
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Feb 20, 2008
Can anybody name some bandwidth/port resellers such as XtremeBandwidth was back in the day? I'm looking for someone who can get me multiple price quotes from various providers at an odd location.
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Aug 16, 2008
Can anyone recommend a good reputation company that resells The Planet's servers?
For some reason I can't purchase from them directly, they do not accept PayPal nor accepting my credit card payments. Tried contacting them but it still doesn't work. I hope to find a reseller out there.
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Dec 31, 2008
any VPS resellers that are using VMWare ESXi as their platform for their hosting plans?
Also, if anyone is familiar with VMWare, I am curious as to what you think of these hardware specifications and how many Linux based CentOS VMs I can comfortably run on this hardware:
Processor:AMD Opteron Quad-Core 1352 Barcelona 2.1GHz
Motherboard:Tyan S2925G2NR AM2 nVidia nForce 3400 ATX n3400B
Memory/RAM:Kingston 1GB 240Pin DDR2800 ECC Unbuffered
RAID Card:Adaptec AAR-2610SA 6Port SATA 64MB RAM
Hard Drive 1:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 2:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 3:Seagate Barracuda ES.2 500GB 7200RPM SATA
Hard Drive 4:Seagate Barracuda ES.2 500GB 7200RPM SATA
There would be two RAID1's in a RAID10 configuration for the storage.
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May 9, 2009
I have a dedicated business III linux root server (CentOS + Plesk) with 1and1.co.uk and have two domains purchased through them. What I want to do is set up resellers and then the resellers can point their own external domains to their reseller packages. To test the process, this is what I have done...
In the 123-reg.co.uk control panel (where I have my own list of domains), I change the nameservers from ns/ns2.123-reg.co.uk of example.com to ns59/ns60.1and1.co.uk and then proceed to set up web forwarding to my servers IP. Now, after setting up a reseller account through Plesk, I log in and click add the domain example.com. After waiting 24+ hours, when I type in example.com, I get the 'address not found' message through my browser. Clearly something is not set up right.
The only way I can host external domains is to use the domain control panel in the 1and1 screens to transfer an external domain to my root package - not an efficient way of setting up a reseller account.
Does anybody have any guideance on where I am going wrong? Do I need to set up my own nameserver for reseller clients to point their domains to?
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Oct 6, 2007
just restored a server from an rsync backup. problem now is that i have a couple of hundred accounts all under root, when they're supposed to be resellers and sub accounts of resellers.
any idea if its just some file which contains all the mappings or do i need to go through all these hundreds of accounts and reassign them?
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Nov 6, 2009
with most dns being able to be handled by the domain owner through register/godaddy, etc. are resellers/hosters still finding they need to run their own name servers? or do you tell customer the IP to change their A record to? doesn't seem like running your own dns server is such a requirement like years ago was.
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Jun 8, 2008
Is it me, or are half the people selling dedicated servers on this site, just reselling BurstNet? I think there should just be a dedicated forum on the dedicated server sales forum for BurstNet resellers.
Just one of my rants.. hope I don't get knocked for this.
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Jul 30, 2008
Anyone have any idea of a dedicated company which offers programs of reselling their dedicated servers. Must be able to do so without any conditions like "oh u gotta have first xyz number of servers with us" , and plz dont suggest burst.net dont want to deliver poor servers/services/network to customers.
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Jan 15, 2007
I am colo shopping in Phoenix. I have already been in contact with Jeff at Atjeu and iLand (at Level3)....
Are there other shared rack colo providers in the Phoenix or Tucson area? Probably will start with 3-5amp draw and 2-3mbit. Are there other DC's I should be looking at? I don't thing I'd be a spec on the radar at Limelight.
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Oct 26, 2008
how can I share IP with a reseller account so he can have his own private nameservers?
I WHM tweak settings, I have allowed sharing of IP for nameserver purposes.
Now whenever I try editing Privileges/Nameservers in reseller centre and adding a namserver, it tells me I am out or IP addresses?
Why is it doing it when I have checked the box for sharing of IP addresses?
Also can I simply do it by editing zone file of that reseller account and entering values manually?
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Dec 29, 2008
It's been a long time since I have last transfered an account between 2 servers.
I have reciently purchased a VPS using Xen as an upgrade from my resellers account. Only problem that I am having is actually transfering the accounts between the 2 servers.
I do not have root access to the resellers account and the server that it is on has tight security. I have tried using the transfer between 2 servers method on WHM however this has failed.
I have also tried the method of backing up, transfering to the other server which works fine. However I am unable to restore the full backup.
I have also tried the Restore a Full Backup/cpmove file [url] is WHM of my VPS however it is unable to find the backup files.
(SSH is also my week point when it comes to server knowledge)
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Aug 31, 2007
I'm considering moving my servers into Fremont II data center with HE. I have a small operation with about 7 servers, all fairly low powered. But I like the idea that it is staffed 24x7 because sometimes I screw up and lock myself out of my box and have to drive down there to fix my stupid mistakes.
I'm basically looking for 1/2 cab with 1/2 cab power (7.5 - 10 amps) - like to have up to 50mb bandwidth (currently running about 30 now). Need block of 64 IP addresses. So it's a little small to buy from HE directly.
I do web hosting email hosting and spam filtering. Nothing too controversial except occasionally the Electronic Frontier Foundation (eff.org) will ask me to host a site that other hosts were scared off by bogus legal threats. (powerpage.org is an example) So need someone who isn't scared off over a truly bogus threat.
So - I'm looking for information about HE resellers. I've seen ads for servertweak and EGIhosting and a few others and wondering about if they are any good or are there others that I should be considering. Or anything I should know about HE?
I'm especially interested if I can make a deal with someone to trade out spam filtering services for colo space. I have the best spam filtering on the planet.
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Apr 5, 2007
When I logged on to one of the reseller accounts this morning, I noticed that all of my customers can see, and use the packages that are only meant for the root account. how can I make this stop!
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Jul 8, 2007
Where does cpanel keep the reseller username and the usernames that are under each reseller?
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Mar 7, 2007
I am not a reseller yet but I have mutilable domains and I am wanting to get in to reselling.
And good host out there for a good price I am small now but would like to get larger so I would need to be able to upgrade later.
THe host needs to allow cron jobs.
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May 1, 2008
ARE THERE ANY VPS RESELLER WBESITES? AS I WANT TO MOVE INTO THEM AS WELL AS NORMAL SHARED AND RESELLER HOSTING.
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Feb 8, 2007
looking for resellers at switch and data in miami. need a half rack and bandwidth from cogent and xo for 90 days starting march 1st.
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Sep 25, 2008
I have a question for those who manage servers with resellers accounts:
- how do you handle the high server load?
why this question?
- All reseller account that I have used until now had the high load problem
- many of the topics that I see here at wht, about resellers accounts complains of high load
- we have some servers with arround 100's shared accounts in each, without any load problems (without any reseller account)...
...but now, we build a new server to sell reseller accounts and after first reseller was created - high load usage!
what is the reason for that? is possible to have resellers that has a fair server usage?
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Aug 19, 2008
Just an open-ended question that's been bugging me lately. As the industry moves to a more automated approach, I was wondering if cPanel users would likely move to another CP if it was fully automated (including the migration).
Either a custom solution or H-Sphere, if it meant you had one login for all of your services/no need to contact support for anything except actual problems.
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Aug 28, 2008
There doesn't seem to be a list of folks that resell Level3 anywhere, and doing a GIS doesn't really help, either.
I'm looking for a couple of names of some companies that offer dedicated servers in Level3 facilities? Preferably in the Northeast, but anywhere on the East Coast is probably fine, too.
I know Limestone and TMS are L3 resellers, but they aren't east coast...
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Feb 26, 2008
I'm about to setup a resellers account. The best option on the block, so far, looks to be Host Gator. I would very much like to go with a green solution. I've done a lot of research and I've found very little. Here are the results of that research:
[url]
Before I go ahead and go with Host Gator, I wanted to ask if any site pointers knew of a competitive solution that was a bit greener.
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Aug 20, 2008
Does someone know any other company besides fxhbackup and bqinternet that sells backup services based on R1Soft CDP?
My current solution is constantly giving broken pipe lines error. I was told this is because of overloaded backup servers. I did had my own CDP server running on the same DC and it worked like a charm, but currently my provider says it will not support it anymore and its terrible slow on his CDP server, besides it breaks backup.
Can someone point me one a CDP solution that works?
Has someone had experience with Acronis True Echo Server Enterprise?
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