Confusing BlueHost Chat: Server Load = Percentage?
Jun 1, 2009
So... I just had an interesting chat over at BlueHost.
One of my clients' sites has been really sluggish lately, and I'm trying to patch and streamline what I can until we can get them migrated over to something more stable.
Anyway, I was looking over things in cPanel and saw that the Server Load was way in the red zone (over 24 on an 8 CPU box)! So I jumped into their live chat, thinking that was the best way to help bring it to their attention quickly.
Here's what I got instead:
Travis [10:13:19 AM]: box439's Server Load is skyrocketing -- in just the past three minutes it has gone from 21.24 (8 cpus) up to 34.12! Even now, it's "stabilizing" at 25 (which is WAY too much for an 8 cpu server).
Brent [10:13:46 AM]: actually, it's not. It's a percentage.
[10:13:52 AM]: 25% of the load
Travis [10:14:03 AM]: No, it's not. 25 = 25cpu equivalent.
Brent [10:14:32 AM]: no, really, it is.
Travis [10:15:24 AM]: Brent, anything over 8.5 generates the "red exclamation mark" icon on the server status page
Brent [10:16:13 AM]: yes it doesn, but it doesn't mean there is an overload
Travis [10:17:06 AM]: ((BlueHost's Server Status page)) says, "2009-06-01 09:10:45: Box under heavy load -- you may experience degraded system performance"
Brent [10:17:39 AM]: i didn't say it wasn't under a heavy load. I was trying ot explain more of what that server cpu item means
Travis [10:18:25 AM]: from ((url)): "At this time of writing, red light is shown for the server loads where the numbers are 18.12 (8cpus). This means there are 18.12 processes in queue - which is over 2 times of CPU capacity."
Brent [10:18:49 AM]: that information is not correct, as we have modified the way our servers display the cpu.
[10:23:32 AM]: I apologize, but it seems you've stepped away. Due to other customers awaiting assistance I am going to have to end this chat. If you have additional questions, we are here for you at all times. Thank you for trying our Live Chat! If you have additional questions, many answers can be found through our Knowledgebase. If you have other issues arise please let us know over live chat or give our Ticket Center a try. Remember our World Class Support is just a click away!
So I'm wondering whether he was completely BS-ing me, or if BlueHost really did modify that output. (And if it's the latter, then why would 25% CPU usage bring the server to a slow crawl?)
the Load averages in Linux I tend to find confusing, I've read that its the system load averaged over 1, 5 and 15 minutes but beyond that I never seem to find a clear cut answer as to what is considered a normal system load.
For instance I have a p4 D 3Ghz with 2gb ram and a single 250gb SATA HDD
the 15min average sits around 0.85 during the busiest time Is that good bad or indifferent?
The server hosts my sites and that of a few friends. [url]shows what MRTG is outputting about the load averages.
It also says the CPU is 520% although I believe it multiplies it by 10? (i changed the title to say that) so its around 52%
Alright we just bought a new customer aboard with a ChatBox on the site it seems as if this chatbox is causing higher load we went from 0.00 to 0.68-1.12 now this happened on our old server before too with another chatbox. They use vBulletin any ideas as to what would be causing this?
I signup bluehost early this month, i am very satisfied with bluehost hosting. Bluehost established since 1996, and hosted more than 250,000 sites.
I had no problem of any until now, FTP access is reliable and fast, website is loaded fast, and no downtime detected yet.I also find their bluehostforum.com very useful in getting helps.
Bluehost $6.95 plan allow me to host up to 6 domains My domain i mentioning here is:
Time to time i perform speed test using hostpulse.com online test, the result can be view at here:
anyone had experienced with bluehost are welcome to post here
I am all too familiar with php on my win box but now am working on Linux.
the extension_dir is commented out (??) however CURL does work but there is nothing about CURL in php.ini. I cant find any php.so files.
Also the php.ini file lives in /etc/php5/apache2
Does this look like a standard install? Where do the .so files live?
Ultimatly I want to install Turck MMCache which requires some extensions and when ever I try to do phpize there is the error message Cannot find config.m4 (google is not helping solve the problem)
apt-get install m4 says I have the latest version.
phpize is a shortcut in usr/bin that points to etc/alternatives/phpize which in turn is a shortcut to usr/bin/phpize5
what percentage of clients are interested in buying dedicated web hosting plans instead of shared ones? I surprised why some people prefer dedicated services with such expensive prices!
I hope someone who sells both type of services can answer my question. For example he/she tells me that his sold dedicated services are %20 and sold shared plans %70, and sold VPS....
Any Dedicatednow.com customers here? Where do you pay your bills?
I got an invoice but there are about 3 different areas for logging in it seems and I can only log into one of them. But that area does not have an invoice...
Here are the 3 different possible areas.
[url] [url] [url]
Which the heck is the correct area for all your billing, so I can contact them for my login? I have been paying last 2-3 months but I cannot remember how on earth I paid. I also don't know how to contact them except their technical support which is support@.
I looked at their initial welcome emails which also don't provide much information, a billing info directs me to the pwebtech website which is just ubersmith - and it looks out of date, I have 2 servers with them but only 1 appear and the latest invoice that was email does not appear nor its server.
I am planning to implement a chat software for our team.
We are currently using AIM. But, we have planned to install any software which works like AIM but it should be controlled by us.
Only, we can add or remove users. Only, we can see the chats done. To be frank, I need a software like AIM installed on a server which should be controlled by me.
Does anyone here know about a dedicated server hosting company located in either Florida or Texas (United States) which allows the use of IRC? I plan to link to an already established network. Nothing illegal!
I have recently opened up a game, in which is slowly becoming pretty active. However, I want the ability to create an IRC server - locally. We are currently only on shared hosting, because we don't have a lot of bandwidth usage yet - however I believe it would be successfull to start an IRC server now, plus it would be nice to know how to do it.
However, I have two questions/problems: I am not interested in having another computer run the IRC server, because I don't have a stable internet connection except at home in which Im not willing to have to drive from campus to home if something were to happen. Therefore, I'd like to be able to run it off a PC I have ideling inside my dorm. The problem is, my roommate uses it a lot while I use my laptop, and therefore it needs to run off Windows, or somehow give me the ability to run it off a linux while running Windows - or something silly like that.
Therefore, I have two possibilities. Either one, this is completely not possible or two there is some sort of emulator or something like in which I can run IRC on Windows - Or the ability to create an IRC server directly onto windows.
Any ideas? If it is the second possibility, please provide some good tutorials or software into creating a basic IRC server. I don't really care about security unless it is going to affect the connection/box. It's not like we have a bunch of hackers who are going to attemp to exploit it, because when we launch out of BETA we will buy a server, in which we will have IRC installed onto it.
I want a cheap Dedicated server that will allow irc. I will only be using IRC on the server so it doesnt need to be very powerful. Anyone have a suggestion? I want to pay less than $50/month.
I plan to run the live support script for my website. Since these kind of script cause alot of traffic on the site, i am looking for a second server to host it. I think a VPS would be good for it. Anyone here has experience about this or has any reommend for a good VPS server?
I am running a PHPlivesupport.com sript for live support
Anyone know of some good server load testers ( commercial )?
Im not looking for application based load testing, I need real web server load testing... need to see how much traffic this one site can take before it cries.
I'm looking for a dedicated server where IRC is allowed on the network. EU or US. Nothing abusive. Budget is from $80 - $100-$110 and a place where they could announce my /24.
In last several days (maybe weeks) I sometime see in bandwith graph that link of 10mb/s is 100% used, see http://img144.imageshack.us/img144/9103/rtgimgphpvi3.png
Than I watch in var/tmp and find some bad code, files and scripts in which are some hacker email addresses and some IPs. In some file I see and some IRC BOT script. In some are logs in which see attempts of logins.....
I am looking for a reliable dedicated server provider that allows IRC. I am looking for something under 100 dollars. My budget is 100 dollars, not a cent more. I am not concerned about management levels. Managed or un-managed doesn't matter. I would prefer a U.S. based location.
KEEP READING...
1. Dont ask me what specs I am looking for; the under $100 budget will dictate the specs.
2. Yes, I am aware that there have been two topics about dedicated servers that allow IRC in the recent past. I was unable to find a host from those topics.
3. Yes, I am sure I am looking for a dedicated. Don't post links to shell providers.
4. I am about 99% sure, I will not purchase a dedicated server from your sig. If you don't have something useful to say, please don't say it at all.
5. I'm not looking for someone to tell me that its hard to find a dedicated server that allows IRC under 100 dollars. I am also fully aware that most dedicated providers don't allow IRC. On top of that I understand WHY a lot of providers don't allow IRC. Please don't post if your only going to say why IRC isn't allowed.
6. I have checked the offers sections. No luck. Please don't tell me to check the offers section.
7. I am looking for a dedicated server under 100-dollars. That's the bottom line. Thanks for reading the entire post Wait! Did I tell you thanks for reading the entire post?
I'm looking for a dedicated server from an IRC Friendly host. I would appreciate suggestions on places where they allow IRC to be run (Other than FDC).
I am looking for somewhere in the US or Canada that can host a VPS with the following requirements:
10gb space 256mb ram - burst 512mb 200gb bandwidth 2 ips (or 1 with cheap price for an extra ip) Public IRC Capable (not linking with EFNet, etc.)
I've been searching for something that can meet my needs but I've been at a loss. BuyAVPS became a big issue, and I pulled out quickly before the most recent downtime, SolarVPS before that with their lovely billing problems and collection threats.
I'm having the oddest issue. For some reason, some of the websites on my server load fine, and some take a really long time to load (2 minutes).
Now, the server load is fine, and the size of the sites aren't the issue either. I've restarted Apache and a couple more services, and still the same sites seem to load very slow.
What could be causing this since it's only effecting certain websites?
There seems to be a lot of negative press for bluehost... are they really that bad? Or was it a short period they went though? The bigger a service is, the more people there are so the higher the odds are of someone having a bad experience... have they really gone downhill?
So when you got a website for a service and it says "$6 per month for 3 years" would you take that as they charge you monthly, $6?
Well Bluehost doesn't. They charged me $250 and I didn't realize what they were doing until the charge went through.
I called within 24 hours and spoke to billing. I cancelled the entire service. She said it was only a "hold" on my account and she would make the hold credit me back and it would be done within a few hours and that I would receive an email from her confirming. Well, I got another confirmation email NOT a we are cancelling the service email.
Then, one $250 charge dropped off... AND TWO MORE APPEARED.
In one of the confirmation emails they sent there was an email address for the help desk. So I emailed this to them. I am not speaking to them on the phone. I want it in writing this time. Two seconds after I sent the email I got an auto response telling me they don't read the email and I must formally put in a ticket.
I didn't think I would be able to since my account was supposed to be cancelled. Well, it did let me log in. She didn't cancel it and if she did she went and put it back in again twice.
