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Can't Access My Local Web Server By Its External IP

I have a local web server that I want to make available outside of my local network of two computers. I configured NAT at my router, configured the firewall. I Typed the external IP and got nothing, while I still was able to access my web server by typing "localhost", I tried both IIS and Apache, but what is interesting is that fact that the other people can access my web server via that external IP, I just cannot access it from my local network.

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I signed up for hosting with IX Web Hosting in April of 2007. There have been two occasions that they provided the perfect example of Terrible Customer Service. So much so, my last pony ride with IX Web Hosting was my last. I decided to call it quits and move my account to Host Gator.

I keep my most important sites on a dedicated server at If you are interested in a dedicated server or VPS, I highly recommend Servint. You will not beat the level of service and professionalism this company offers. But that’s another post in itself.

The point is, I had some SEO tests I wanted to perform and I was looking for a hosting company that would allow me to host 10 different domains in the same account on different ip addresses. IX Web Hosting had the plan I was looking for. So in April of 2007, I signed up for a hosting account.

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My name is Anthony, and I am a system administrator at IXWebhosting. I’m here to ensure a reliable and fast hosting / e-mail environment. This is the reason why I ask you to get in touch with us.

We have received numerous complaints from third-parties about spam originating from your website. As you may know, spam is an on-going problem for all internet users, hence all companies have very strict rules against spam. I am here to ensure that neither you nor any other customer is facing any downsides which could be the result of these spam regulations.

We ask you to immediately cease and desist any such activities. If you are unaware of this activity, please contact me or any of my colleagues via this ticket, phone or live-chat so that we can find the reason for the spam activity together and fix the issue instead of the symptom. Viruses and things of that nature may be installed on your computer and will cause the spamming. We recommend that you run an anti-virus program. If you currently do not possess an anti-virus program, you may download a free version. Please just follow the link below to find Google’s best links for free anti-virus software: [url]

In order to ensure your hosting and mail environment is working flawlessly, we ask you to get in touch with us within the next 72 hours. I highly appreciate your time.
Best Regards,
Anthony Washington
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They identified the domain as This is a domain I own but have never promoted. Not only had I not sent spam through IX Web Hosting, I averaged less than 200 sent email a month on all the domains on my account. So on June 6, 2008 I responded to IX Web Hosting with the following two messages.
Hi Anthony,
I can assure you I am not sending spam from this domain or any others. I’m a little surprised that this domain is in question? I set it up over a year ago and haven’t ever promoted it. I don’t send any type of email over this domain. I have no reason to. It gets no traffic or inquiries.

Are you sure there isn’t some type of mistake? Otherwise, there are a couple of php style contact forms on that site. Could a hacker use that sort of thing to send spam? How can we track this down?
Brent Crouch
Here is the second email I sent on the same day.
Hi Anthony,

I am using AVG on my computer and the scan completed finding no viruses. Besides that, I am using Outlook to manage the mail on several of my domains. I don’t even have a send account setup for on my computer. As I stated in the previous reply, I have no reason to since this domain is not promoted.
Can you give me the IP address of where the spam originates? I’d like to compare that to my IP address here at home and office.
Brent Crouch

I had no information to track the issue any further. The lack of response from IX Web Hosting left me to believe the issue had been resolved or there had been a mistake. Then 4 days later on June 10, 2008 I got this message.
We tried to reach you today in order to resolve this issue, but unfortunately it has been well over 72 hours since this ticket was placed. We must sadly suspend your services, please do not hesitate to call us at 1-800-385-0450 any time, day or night.
Best Regards
Amazing! They give me no information to solve this problem. On top of that, they don’t respond to my ticket in 4 days and because I didn’t answer the phone when they called they suspended not only the domain in question but every domain listed in my account.

I called in and spoke to a tech support guy who allowed me to remove the domain in question and in return, he restored my other domains. He also left a message to have the tech support manager call me the following day.

The manager I spoke to apologized for the way the ticket was handled and the lack of information that was given. He said he would follow up with the employees that were responsible for the ticket and make sure it never happened again. He was helpful in looking at the server logs and determining how someone had loaded a spam bot onto my site.

Apology accepted. Stuff happens. I considered it water under the bridge and not a big deal. Not so much…..

After my first run in with IX Web Hosting, I wrote the whole incident off as a fluke. The manager I spoke to seemed very sincere and assured me that wasn’t proper protocol and wouldn’t happen again. I was trucking right along until I got this email from them on October 26, 2008.
Dear Brent Crouch,
We have received notification of phishing material in your account. Phishing files are usually placed through some type of exploit of out dated code, weak file and folder permissions. Packaged shopping carts and photo galleries are usual sources as hackers find exploits and developers fix them almost daily, so unless you constantly update the software or completely secure it things like this can happen.

You must agree to remove this content and update any software that has resulted in security holes. To protect your account from further action you must agree to our request for compliance. Please respond to this message stating your intent to do so. You may either log into your control panel with us, and access this ticket via the 24/7 help desk, or provide this ticket number to our Live Chat or phone representatives. Failure to respond to this message within 72 hours will result in the suspension of the affected domain with us until such a time as this matter is resolved.
The email gave me no indication of which domain had been hacked. When I wrote to live help and gave them the ticket number, I spent 10 minutes waiting only to be told they didn’t know which of my domains had been effected. They recommended I reply to the online support ticket.

Here is the email I sent them in response on October 27, 2008.
I replied to live help and they could not find any information. So far you haven’t told me which domain is a problem.
Please give me the info I need to correct this problem and I’ll take care of it.
Brent Crouch
Eight hours later, I was able to find the problem by viewing all the files on my domains and looking for the files that had been recently changed. It turned out my domain had been hacked and setup with all sorts of eBay and bank phising pages. The site operates on a Wordpress platform which is widely used and is a big target for hackers.
I wrote back to IX Web Hosting for a second time on October 27, 2008.
I found the problem on my domain. I updated the wordpress software to the latest and cleaned up the problem. The only exception is the directory. I am unable to delete this directory as the hacker has removed my access. Please delete the directory.
Brent Crouch
The following day, here is the email I got back from IX Web Hosting.
Thank you for your attention to this matter. Per your request we have removed:
/ - deleted
We will be closing this ticket at this time. If you have any questions please feel free to contact us. We will be happy to assist.

Please note that this is the second time this problem occurred. Unfortunately, I have to bring to your attention that as per our terms of service a third instance will result in immediate account termination without notice. No backups will be provided. If you have any questions about how to avoid this from happening again our support team will be glad to advise.

Support Tech Representative
When I seen that response, I was pissed! I run my own server at I’ve hosting accounts at several other hosting companies. I’ve never had a site hacked except from IX Web Hosting.

In 4 months, I’ve had two sites hacked. In both instances, IX Hosting was zero help in locating the source of the problem. In the first incident, they didn’t even reply to my ticket for 4 days. In the latest incident, they couldn’t even tell me what domain was hacked.

Then they send me an email telling me if it happens again not only will they suspend my account, they’ll deny me access to my files! Huh?

That’s not a risk I’m willing to take. With the high costs of obtaining customer’s in this business, I’m a little surprised they don’t do a better job of trying to retain them. In my opinion, this policy is unacceptable and makes IX Web Hosting one of the worst hosts I’ve ever dealt with.

I just signed up for a hosting account with Host Gator and have already moved all my domains over. So far, so good.
What’s your experience with IX Web Hosting?

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I have a strange problem that I encounter sometimes. I have 3 websites on my hosting account. About once a week, I will try to access one of those sites and I will get a timeout or connection error in my browser. I will not have any problem viewing any other websites and as soon as I restart my computer, I can view my sites again.

It seems like either my computer, wifi router, isp or webhost decides to block me from accessing any of my 3 sites for no apparent reason. Restarting my computer fixs this. My ip does not change when I restart my computer so I do not know why it would suddenly allow me acces again but it does.

What is this problem likley to be? A bug on my computer, a bug on my server? My isp being retarded? No one else seems to have any problems accessing my site, I would guess it is a local issue. What I can not figure out though, is why it only happens to my own websites on my hosting account. This never happens when trying to view any other websites except my own(on my hosting account). This cannot be a coincidence. It is a big mystery to me.

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Customers Can Not Access The Server
I've got customers in the UK and Canada that are having problems accessing the server. It's defiantly a problem with the server, just got it, I've had them try to go to the site directly using a server address,, with the FIREWALL disabled.

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Can't Access Server Via SSH
I've changed the shh port on my server and now I can't log in.

I changed the port to 4247 in the /etc/ssh/sshd_conf file.

I've tried using port 22 incase I messed it up but that doesn't work either.

Obviously I can't get back in to check it or change it.

Using WHM/cPanel.

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MS Access Databases On Server
My question is regarding Microsoft Access Databases and ASP.NET. I know that you need SQL server installed so that your website can communicate with any sql databases in use. Do you need Microsoft Access installed on a server where you accessing a MS Access Database?

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My PC Is Blocked. Cannot Access To My Server
Yes, cannot access my server with my PC. Tried everything but no avail. I confirmed that the server is up and running, everyone else can access it.

Here is what has been done so far:Cannot access to server after my FTP program automaticly tries to connect few times with wrong password. Fine, my IP will be flushed in 10~20 minutes tops. But no, after an hour still cannot access.

Submitted a ticket to the provider. They have flushed the Iptables, stopped the firewall, and added my IP address to allowed hosts file.

I have stopped the firewall in my PC. Flushed the DNS cache and restarted the windows.
Can use internet without a problem. Can access any website w/o problem except my own server.

Can anyone think of anything causing this?

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Network Access Only Server
I am wondering how powerful of a computer/server I'm going to need for a project for work.

The server will only be accessible over the companies LAN, it will most probably need to be running Windows, because that's what the rest of the system runs. Even though I'd rather have it Linux. The server will be running Apache, PHP, and MySQL.

It will need be accessed by around 100-200 workstations (200 on the far out side max).

They don't need to write to the database. Just read. So possibly only 1 to 2 MySQL queries per page. PHP will be of course used to generate the pages.

So how powerful of a server that's just dedicated to this would be needed?

I realize this might not be the right forum for this, but the people here are so helpful

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My IP Was Blocked To Access To My Server
I got the server hosting at liquidweb.

I access my website and ssh normally until 2 days ago. I couldn't go to my website and ssh anymore. All my clients can go to the website, sftp, ssh normally. I did a VPN to my company office and I can access to my website and ssh from my office.

Obviously, my IP address at home was blocked.

Do you think that was from Liquidweb firewall or my server cpanel firewall or something like that?

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Getting Remote Access To My Server
I would like to setup my server to allow remote access from home. It's on an office network which is separated from the WAN by a router. So long as I'm on this network, I can access the server from any computer connected to it. I enter the https URL of my server through IE and it brings me to the helm interface (the one that comes with Windows Server 2003). I can click on Maintenance and then on Remote Desktop, and it opens a new window with the server's desktop displayed.

If I'm somewhere other than the office network, I can't access it. IE gives me a "can't find webpage" message (or something along those lines). How do I setup my server to access it from outside the office network. I'd prefer to have a similar graphical interface as Remote Desktop.

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Can't SSH Access Into Server
I have requested SSH access and they said they have enabled SSH on my account. The problem is, when I try to connect to my domain, I keep receiving Network error:

Connection timed out. There is no login window asking me for username and password. I'm using PuTTy and WinSCP, both with no success.

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Improve Performance- Web Server, SSH Server, And Mail Server
I've got a VPS which is serving as the main server for a number of sites. Web Server, SSH Server, and Mail Server.

What I've got running:

Apache2, PHP5, MySQL5, Dovecot, Postfix

One of the sites is a growing forum with a MASSIVE photo album. This is the site where I notice the most slowness.

Changing the server software is not an option - Only optimization.


Originally Posted by httpd.conf

ServerTokens OS
ServerRoot "/etc/httpd"
PidFile run/
Timeout 300
KeepAlive Off
MaxKeepAliveRequests 100
KeepAliveTimeout 5
<IfModule prefork.c>
StartServers 8
MinSpareServers 8
MaxSpareServers 13
ServerLimit 256
MaxClients 256
MaxRequestsPerChild 50
<IfModule worker.c>
StartServers 2
MaxClients 150
MinSpareThreads 25
MaxSpareThreads 75
ThreadsPerChild 25
MaxRequestsPerChild 0
Listen 80
LoadModule auth_basic_module modules/
LoadModule auth_digest_module modules/
LoadModule authn_file_module modules/
LoadModule authn_alias_module modules/
LoadModule authn_anon_module modules/
LoadModule authn_dbm_module modules/
LoadModule authn_default_module modules/
LoadModule authz_host_module modules/
LoadModule authz_user_module modules/
LoadModule authz_owner_module modules/
LoadModule authz_groupfile_module modules/
LoadModule authz_dbm_module modules/
LoadModule authz_default_module modules/
LoadModule ldap_module modules/
LoadModule authnz_ldap_module modules/
LoadModule include_module modules/
LoadModule log_config_module modules/
LoadModule logio_module modules/
LoadModule env_module modules/
LoadModule ext_filter_module modules/
LoadModule mime_magic_module modules/
LoadModule expires_module modules/
LoadModule deflate_module modules/
LoadModule headers_module modules/
LoadModule usertrack_module modules/
LoadModule setenvif_module modules/
LoadModule mime_module modules/
LoadModule dav_module modules/
LoadModule status_module modules/
LoadModule autoindex_module modules/
LoadModule info_module modules/
LoadModule dav_fs_module modules/
LoadModule vhost_alias_module modules/
LoadModule negotiation_module modules/
LoadModule dir_module modules/
LoadModule actions_module modules/
LoadModule speling_module modules/
LoadModule userdir_module modules/
LoadModule alias_module modules/
LoadModule rewrite_module modules/
LoadModule proxy_module modules/
LoadModule proxy_balancer_module modules/
LoadModule proxy_ftp_module modules/
LoadModule proxy_http_module modules/
LoadModule proxy_connect_module modules/
LoadModule cache_module modules/
LoadModule suexec_module modules/
LoadModule disk_cache_module modules/
LoadModule file_cache_module modules/
LoadModule mem_cache_module modules/
LoadModule cgi_module modules/
Include conf.d/*.conf
User apache
Group apache


Originally Posted by my.cnf

# Default to using old password format for compatibility with mysql 3.x
# clients (those using the mysqlclient10 compatibility package).



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You Don't Have Permission To Access /phpmyadmin/ On This Server
Recently, i upgraded my WAMP from WampServer2.0f to WampServer2.0g.

I uninstalled WampServer2.0f and then only installed WampServer2.0g.

I can access [url] and i can see under my tools section that there is a link to phpMyadmin which points to [url]

I get the error: Forbidden - You don't have permission to access /phpmyadmin/ on this server whenever i try to access phpMyadmin.

Additional Info:

My WAMP icon is white.

I tried Restarting all services but nothing helped.

I have a folder called phpmyadmin3.1.3 which is located inside C:wampapps.

The version of MySQL on my localhost is 5.1.32 (How do i know this? I clicked on my WAMP icon, pointed to MySQL --> Version and it displayed a checked mark on 5.1.32).

Did some homework, and people say that there may be a problem with the phpmyadmin.conf file. It's located in my C:wampalias

Can that file be edited phpmyadmin.conf?

I havent tried uninstalling and reinstalling WAMP. I'll do that as a last resort (and i don't know if that will fix things).

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How Can I Http Access A Server Without A Domain
I've setup a dedicated server that is currently running with a domain bound to it. However this time I want to setup a centos 5.1 + latest apache 2 + bind 9 server that can only be connected to by IP address and doesn't have a domain name. So what do I need to modify in the below files to do so:

First of all will I even need bind at all? I already have it setup and (mis-)configured but I guess if I don't need it I can just take if off of autostart and stop the process "named".


options {
pid-file "/var/named/chroot/var/run/named/";
directory "/var/named/chroot/var/named";
query-source address * port 53;
allow-query { any; };
allow-transfer { };
recursion no;
notify no;
version "unknown";

logging {
category default { null; };

zone "" { type master; file ""; };
I don't even want the zone have in its name but that's just there so I could show you how I'd include

$TTL 14400
@ IN SOA (
86400 ) 14400 IN NS 14400 IN NS

localhost 14400 IN A
www 14400 IN A
I'm not sure what to do about those references to here, they shouldn't be needed but without them I don't know what to put here. ^^
Obviously I can't use those nameservers...


The only thing missing from this file is "search" at the top, is that needed even though I won't really have any domains used by this server?


# Do not remove the following line, or various programs
# that require network functionality will fail ....

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