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Addon & Subdomain On CPANEL


I got many complaints from our customer that are using addon domain facilites. They cannot add mail account, see site stats, etc. I checked on /var/cpanel/users, there's no domain for addon domain they have but DNS zone is still there.

When I log in to their CPANEL, addon domain was still there too.

Anyone have the same issues? We have this problem raised since about 2 weeks ago on 4 of our servers.


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Its just one of those things I have never done before in my years of hosting.

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Different Subdomain, Different Host
I currently have a domain example.com If I create a subdomain e.g. a.example.com and b.example.com can I host these subdomains with 2 different hosting comanys

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SubDomain Host
I own a domain, www.mysite.com, and wanted to create a subdomain (sub.mysite.com) but wanted to host that sub domain on another host.

In otherwords, mysite.com is on my own dedicated server, but I wanted to host sub.mysite.com on lunarpages, godaddy, or any other host.

I didn't see this ability on Godaddy or Lunarpages which leads me to the question which hosts allow me to use my own subdomain while keeping my main domain on my dedicated server?

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Resolving Subdomain
I'm using DirectAdmin as a CP on one of my server & recently I bought a new windows server with plesk as CP.

My DOMAIN is on my 1st server where i'm using Directadmin. I want to resolve my subdomain to my new server.

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New Users And Subdomain
I am a server admin.

Recently, when I set up new user account, there's something strange in FTP.. ( Please check the image for detail )

Besides, all the new set up subdomain cannot use (no matter new or old user) and 404 error occur.

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