About InnoHosting, HostGator, GeekStorage, FlyHigh, KnownHost

May 27, 2008

(The features I asked for: Zend Optimizer, IonCube Loader, cron jobs, PHP.ini, .htaccess, mod_rewrite, PHP SAFE MODE OFF, and PDO for MySQL -- and I focused on packages around or below US$20)

HOST: InnoHosting - They get amazing reviews here, and I got excellent (!) live chat support (from Rameen I believe). He responded the second I clicked the 'Live chat' button, and was able to answer even my most technical questions right off the bat. Fast, efficient, and to the point - very cool. They are also one of the most expensive in my lineup though, at $20 for a 10GB/200GB solution, which is really the only downside I've found.

FEATURES: Inno offered every feature except SSH, but they told me if I needed something (within reason) done on the server, just let them know and they would be happy to do it for me.

PRICE: $20 for a 10GB/200GB reseller package

HOST: HostGator - They seem to have a good reputation here too, apart from the odd complaint over backups and business practices. I get the impression that HG is HUGE, which is both appealing and scary, since huge hosts may be more reliable in the long run, but often don't do support too well. I contacted them via live chat, which I'm sorry to say wasn't as great an experience as InnoHosting. It took quite a while for a supporter to reply, and for every question, I had to wait up to several minutes before getting an answer. Also, he couldn't answer my more technical questions, instead referring me to email support. He did however supply me with a URL to phpinfo() when I asked about it, and I found my answers in there.

FEATURES: HostGator offered every feature I asked about, although they mentioned I might have to contact support for mod_rewrite privileges. I'm not sure I trust the supporters answers entirely, but it's hard to argue with their price and the ability to move to one of (seemingly) hundreds of other servers if I wind up on a too-crowded one.

PRICE: $8 for a 600GB/6TB package (which is obviously pure über-overselling, but check out blog.hostgator.com/2007/10/06/selling-out/ (wasn't allowed to link the URL) for a refreshingly honest explanation by Brent)

HOST: GeekStorage - These guys stand out in the lineup in several ways: First of all, they don't have a great reputation here, and secondly, they have an entirely different concept than pretty much every other hosting provider out there. They are geeks, cater to geeks, and talk the geek talk. From what I've heard though, they don't always walk the geek walk, but I just find their site so appealing. The simple fact that they specify their plans in true geek detail says a lot. They don't have live chat support though, so I contacted them via their ticket system, and received a response (from Jay Higdon) after 5 hours. That's acceptable for pre-sales, but I sincerely hope they have better response times for customers in distress. However, their forums seem to tell a tale of frequent outages and frustrated clients.

FEATURES: Like true geeks, GS supported everything on my list, except PHP.ini access (users are supposed to use php_value in .htaccess instead, which is probably fine in most cases). In addition, the GS package has 2 dedicated IPs, MX record access, and a whole slew of other neat features that nearly noone else offers - and that I don't really need, but they do make my geek heart all warm and fuzzy.

PRICE: $20 for a 25GB/200GB reseller package, which is about the disk space I need, so that alone makes it an appealing choice.

HOST: Fly high / FlyHigh - Another company with great reviews on the forum. I really wanted to check them out, but their database is down, so I can't get through to the customization, and I can't even open their contact page. Sadly, that little glitch is going to cost them my business. If FlyHigh is reading this, you probably want to get on that pronto, hint hint..

FEATURES / PRICE: I couldn't even ask them, so I wouldn't know.

HOST: KnownHost - KnownHost seems to have a good following on WHT as well, so I decided to check them out just now. I emailed the about features an hour ago exactly, so I haven't heard from them yet. (I will update my post here as soon as I do.)

FEATURES: (coming)

PRICE: $20 for a 10GB/75GB reseller package

Other hosts I checked out, who didn't make the cut:

* HawkHost: Their live chat appeared to be online, but noone replied. That's an instant disqualification with me, even if their service looked great and their reputation on WHT is excellent.

* GoDaddy: I've heard mostly bad things about GoDaddy, but their insanely low prices ($7 for 150GB/1.5TB) warranted a closer look. Their website is one huge epilepsy-inducing mess though, and I couldn't find half the info I needed, so I went with my gut feeling and ditched them.

So now - barring a _really_ good offer from someone else - it's down to either Inno or Gator for me, especially because they are both avid readers/contributors here on WHT, which is a huge lpus for me. But I'm really not sure which to pick. The great support at Inno, or the larger disk space at Gator. 10 GBs will be cramped for my use, but Inno charges $40-45 for 20 GBs, which seems a bit steep to me (since I won't be reselling).

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Innohosting, Inmotion, Hostgator, Arvixe

Jan 9, 2009

Any reviews about these would be great!

Just tried contacting Innohosting in a variety of ways for some questions and no one is available....I'm taking this as a bad sign....I'd like a good webhost with RVsitebuilder and fantastico..

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InnoHosting As A VPS Provider

Aug 7, 2008

Could anyone deliver a review about Inno as a VPS provider? Support, server resources etc...

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Innohosting Or Clustered.net

Dec 18, 2008

we are based in UK, I found Innohosting and Clustered.net to be good.

Can you please recommend which company is best?

if you know any better VPS companies than these and are UK based please recommend.

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Innohosting Vps Or Shared Hosting

Mar 25, 2009

i see that inno offers vps as well.

reseller thread 729840

So using these specs:

"I need a reseller with whatever space and bandwidth is applicable, and a price up around $20-$30. I need php 5 / mysql 5 , ssh for the reseller account and all subaccounts, ftp as well, memcached (future)

White label to allow my own nameservers.

WHM and WHMCS / billing software. This should be included and not an addition cost or yearly licence levy.

The reseller account must not oversell or be on oversellers. I need good uptime, performance and speed on the box.

The IP addresses for the nameservers and the main resell account should be included in the price.

Unlimited email and the ability to mass email a reasonable amount of emails from any of the sold accounts in a 24 hour period- for php list / mail lists (not spam) etc.

US Data center please.

And the company must have some sort of intellectual property policy document." from that thread, am i better off with a reseller or a vps?

Can i get branded nameservers in a vps scenario? hows that work?

Will I have access to the vps only via ssh or via a remote desktop type method?

I'm a software developer, not an admin, but I have centos in a virtualbox if that means anything..

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Shared Webhost Similar To Hostgator, But Not Hostgator

Jun 3, 2009

I would like something similar to the business package located here:

http://www.hostgator.com/shared.shtml

But I do NOT want HG, too many bad experiences.

My only requirements are...

-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)

Any suggestions are GREATLY appreciated.

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Geekstorage

Feb 11, 2009

I signed up for geekstorage.com in January. I use the account mainly for sandboxing new development, but I also maintain my website on my account. My website is not a real issue right now because my portfolio is not up right now, and I am not super worried about it.

Anyways, working on a clients website on my account, and for the last few days, I have experienced ftp outages, slow connections, and sometimes httpd outages. I informed them of this a couple of nights ago, and they said they were aware of the problem. Same thing was happening the next day, so I updated the ticket. They said they were working on the issue and it would be fixed in 24 hours.

The response time was good, but I also still feel in the dark. Its been a real issue trying to do updates to the clients site, when I am unable to connect to the ftp for sometimes 5 minutes or more.

I am considering switching hosts, but I went with geekstorage because I heard good things about them, and I also paid for 3 months in advance.

I understand there will be problems sometimes, but I just still kinda feel a bit disappointed.

Any comments from current or past geekstorage customers, would be helpful. I am really trying to decide if I should wait it out longer, or just bail now, and get my refund.

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Geekstorage.com ....

Apr 8, 2009

Just wanted to share some positive feedback about Geekstorage..

I'm not qualified to provide a proper "review" or anything, just another schmo customer; but a happy one.

When shopping for my VPS provider I needed access to good server resources and good quality bandwidth at a fair price.. They keyword is Fair not cheap. I believe that you get what you pay for and if you're shopping for the cheapest product you're going to get the cheapest service..

Since being with Geekstorage I've been very happy with my products performance (VPS35, VPS50, and back to VPS35), and with the communication I get from both billing and technical support. Tickets are usually answered within 4 hours of my submitting them.

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KnownHost.com

Oct 12, 2008

I've been a couple of months with KnownHost.com and I am very impressed. Their support was back in touch with me in minutes after e-mailing some initial questions about a new account. That was on a weekend at night. They moved my current site quickly. No down time that I can tell or have noticed. (I check my web site often which is how I caught that A Small Orange was having problems. They continue to be my backup host.)

So far, I think Known Host is worth considering if you're looking for good inexpensive web hosting. More to come.

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LiquidWeb Or KnownHost?? Which One Is Better?

Oct 14, 2008

LiquidWeb or KnownHost?? Which one is better?

Which one is the better VPS provider? LiquidWeb or KnownHost?

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GeekStorage Support

Jul 31, 2008

GeekStorage's support is awesome. They usually answer within 10 minutes and so far (only been with them for 2 weeks!) they have solved every issue perfectly.

The quality of their support and their attention to detail is the best I have seen in the past 5 years.

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Going With Knownhost Vs Wiredtree

Feb 5, 2009

although i had some doubts on wiredtree in a sales chat, i went with knownhosts for the simple fact of quality of my sales chat.

i know this might be might dumb but when you say yep, i kind of think only kids say stuff like that. or i might think that is only a lazily response for some serious queries. this is one thing i got with my wiredtree chat. dumb i know but working with kids like that is a total turn off for me. i take my online business seriously so i hope my hosting provider does the same as i depend on them. the other thing i noticed with wiredtree is their slow response to questions which tell me the guy was focused on other stuff. this may be harsh but when you compare the likes of knownhosts, i was surprised by the pro answers and fast response on each chat question.

as for price, i think wiredtree is double what knownhost charges. as the economy sours, my $ mean everything to me. their current promo is pretty good to.

from this site, both providers look awesome but i thought i would go with knownhost. if things fail, there is always wiredtree which sounds really fine to.

i thought i would type this out as zac was looking for reviews on why i might go with someone else but does not mean i won't be a future customer. i just think knownhost was a little more impressive to me at first glance.

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Geekstorage Review, Geekstorage VPS Review

Oct 28, 2009

I was looking for a Virtuozzo VPS for some testing purposes some time back.

Thought to give Geekstorage unmanaged VPS a try.

After ordering I opened a ticket to get an update on the status. After more than 3.5 hours I got a response and they sent the details needed to verify the order.

After around 4 hours I was told it would be ready that day. I was very happy as everything went smoothly till then.

Ticket response time is some 2hours-8hours on average from my experience, that is the good part there.

After I saw the VPS login details I went to the cPanel but ...
1. The cPanel was outdated (2-3 versions back do not remember exactly).

2. I tried from more than one connection and from more than one computer to make sure it was not any error on my part, but the cPanel would either time out or take a dead-long time to open.

cPanel either not opening or taking a long time to open can not be accepted on a VPS even if it can be accepted on shared hosting/reseller hosting.

I reported it to them in ticket, their answer was "It is possible to see slowdowns on cPanel access during peak hours" (on a VPS)


So i told them to cancel it and provide a refund. A week went away after that I did not say them anything, but the ticket got closed after a week without any reply or refund.

I then updated the ticket again. And they refunded me excluding $18.

I almost forgot about that in 1 week as I remain busy with other stuff and the price was not that amount, but I got an email after a week saying the ticket was closed. I checked to see no one replied or refunded when I 'poked' them again.

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GeekStorage Review

Mar 28, 2009

I joined GeekStorage a few months ago. (January Approx) and was extremely excited as I had been reviewing hosts for around six months while developing my site, and GeekStorage was always in the fore front of my mind.

Signing up was great, and in the first month I didnt use the space as more development was needed. Whenever I did have an issue or question it was always answered promptly and proffessionally.

However, Beginning in March I began using my webspace alot, not resource wise but frequenting it and trying to start my community. This is when the problems arose.

My site would load extremely slowly. I was the only user on it, and only had vBulletin installed. I thought maybe its vBulletin so I uninstalled it, removed everything I had uploaded and then accessed the site. Even the file folder page loaded slowly at that point.

Upon sending in a ticket I was informed that nothign was wrong and maybe it was on my end....Not what I want to hear when I can load other major sites quite quickly and im on a more than capable cable modem.

Then things became progressively worse, I would say in the last week I have gotten numerous server timeouts, just today my co-owner and I waited for two minutes before the background to the page even came up.

And my last ticket was not even responded to. Its been over a week for that.

So my review of GeekStorage is stay away. I have seen numerous people have slow loading problems and sometimes people reply with oh its probobly growing pains. Well when I go to a new restaurant and I get a cold meal because they just opened and are floaded with guests and not enough waiters, I dont go back.

I feel that they have done nothing to look into the problem. Even a post on their "geekmunity" by another user on the "Zeus" server has gone unanswered as to why the serverload is high.

I will now be looking into a dedicated server so if something goes wrong It is my fault and not because a company is overselling and being reactive instead of proactive.

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Knownhost Vs HawkHost

Feb 7, 2009

Can anyone suggest which VPS provider to choose for between the two?

HawkHost's 40% off is really cool and offers lot more than knownhost. However, I really do not want it to be a decision factor and need a quality VPS with least problems and downtime.

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KnownHost.com (11 Day Review)

Nov 9, 2009

This is an 11 day review of KnowHost.com's Managed VPS (VS2 package). As is customary, my site is MachinaDei.com [url] to verify I am on their servers.

Based off my questions here and at another forum, I choose KnownHost.com.

[url]

I am a VPS newbie and have little experience beyond shared hosting on Linux and Windows. So I wanted a managed VPS and KnownHost.com had very quick and well explained responses to my pre-sales inquiries.

It took 3 1/5 hours to get my VPS account from purchase. Which is within the 3-4 hour estimate they state on their site.

Setup was easy, especially since I have never setup a VPS before.

Since purchasing the VPS account, I have been tinkering around on the VPS and have installed Wordpress MU to test. KnownHost.com support has responded to all my questions quickly. Only once did I put it at "High" and got a response in 10 minutes (better than I expected). One of my questions was about setting up my own backup and transferring it to another server. I set the priority at low, figuring I would have a response back later that day or the next as it was not that big of a deal. I sent the message at 1:39pm Sunday and had a response 20 minutes later.

Before I started writing this review, I sent a message asking how to change a regular account to reseller on low priority. I sent my support request at 4:32pm (eastern) and got the response at 4:43pm. I would have been happy with a response in a couple hours. That wasn't to test response speed, I just didn't know the answer...

None of my support request have been tough questions, just newbie questions. So I can not attest to what happens if there is a major issue.

A friend who works with a server farm at a data center tested a 10meg download file for me and got 1.32 - 1.35 mb/s for download speed. Not sure if that is maximum, but good enough for my use.

I was worried that 384meg ram would not run well with CPanel, but so far it has been pretty good. I tend to run at 35-40% ram use on a fairly quite site (high traffic sites are not transferred yet). So figure that is about idle for the VS2 package. I put a PHP script (PHPSysInfo) up to see what my use was at both my shared hosting account (1and1 - stop laughing) and the VPS. Pretty amazed at how heavily used the shared account was! I took a few screen shots of both servers and put in a post on my site.

[url]

My only critique is the support section needs more information for a newbie. So far that is the only issue I have run into... They do have a good forum to use, but I like reading documentation when possible before asking questions.

So I will give two thumbs up to KnownHost.com. If you are considering a managed VPS, I do suggest you give them a consideration. Especially if you are going to need support.

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MediaTemple Or Geekstorage

Feb 5, 2009

I am hosted with Media Temple, but looking to get out from under their slow grid system. I am on their (dv) service but was looking around on Geek Storage's reseller web hosting.

Few Questions:

How is their support response time?

Knowledgeable Support Staff?

Kind friendly service?

Fast Setup?

Things I like that I don't like about MT

GS, utilizes cPanel which I love, plesk I hate, and mt for some reason uses plesk.

So what are your thoughts on GS?

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GeekStorage.com VPS Slow

Jan 6, 2009

After my bad experiences with the other provider, I decided to go with GeekStorage.com for my hosting needs. I found plenty of positive reviews for them but so far, it doesn't look good :-/

The support was fast enough, but not really helpfull.
My basic problems, so far, are:

1. The VPS is _really_ slow. Simple operations like listing (ls) the contents of directories with 4-5 files takes around 1~1.5seconds. Editing /etc/vim/vimrc with vim takes around 3 seconds (to open, I mean).

2. While trying to install phpmyadmin from the default ubuntu repository took me almost 10 minutes, from downloading to installing the packages. Something my old Dual P3 (yes, pentium 3) did in less than 2 minutes. Accessing the phpmyadmin page (with a web browser) took around 3 seconds, and no, I don't mean loading the database scheme and stuff, just the login screen. It just stood there for 3 seconds, then instant load. No, it wasn't a DNS problem. My browser was just hanging at "Waiting..."

3. Bandwidth is _really_ low. Tried downloading different files located all around the world and I never seen more than 300k/s, max. Sometimes it drops to a painfull 150k/s and just stays there.

4. Timeouts. First night they got my VPS up I had small downtime periods. I was trying to edit the DNS files and I had like 20 disconnects in 1 hour. The connection was working for 2 minutes, then *poof* dropped for another 2 minutes.

5. The virtualization. I can't install simple software as pureftpd. All I get is "Jan 4 20:38:21 vps pure-ftpd: (?@?) [ERROR] Unable to switch capabilities : Operation not permitted". Tried different workarounds (trying to avoid recompilation with --without-capabilities) but nothing worked.

As answers, all I got so far is:

- for the connection problem:

"Could you please provide the results of a traceroute when this problem is occurring? We will forward it to the DC and see if they can determine any network issues. Thank you, and apologies for the trouble."

Got the answer 1 hour after I asked them if there's something wrong, but it was too late... the problems were gone, for the moment.

- the slow response from the vps:
"2-3 seconds is understandable during peak hours, however we have not seen this issue come up on node3 since the server was rebooted recently. If the issues arise again

please let us know, we will check on the cause."
I *almost* understand about the peak hours, but it's not normal. I remember this was an issue with *shared* hosting. This was one of the reasons I got a VPS in the first place.
Basically they're telling me that during peak hours my customers will have to wait 3 seconds for my websites to load. You know what the average user does after waiting that many seconds for a page to load? Closes the browser or types another address.

I have the VPS512 plan (the $55 one + $3 safetyweb protection) + extra 50% bandwidth and disk space. My VPS is located on NODE3.

Anyone else experiencing the same issues (maybe on another node?) I'm still hoping for this issues to go away, maybe it's something temporary, but if this happens for the whole week, I'll definatelly ask for money back (they have a 60day return policy).

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Geekstorage 6 Month -

May 22, 2009

I originally signed up with Geekstorage in November with one of their specials. They got me hooked with the "Geek" theme they had, thinking these guys know what they are doing and that was first mistake.

I signed up for the VPS 512 for $55/month, which was decent but not an amazing deal.

This was the special:

The VPS 512 includes...

* 40 GB NAS & RAID Protected Storage (50% more... 60 GB Storage!)

* 400 GB Premium Bandwidth (50% more... 600 GB Premium Bandwidth!)

* 512 MB Guaranteed RAM (FREE Upgrade... 640 MB Guaranteed RAM)

* 1,536 MB Burstable RAM

* Only $55.00/month (Get 50% OFF your first invoice! Use coupon: WHT50MORE)

Since the beginning, my VPS was slow, but they kept telling me that their on and getting it fixed. The server was fast one day and really slow the next and it still is til today. And when I say really slow, I mean really slow; cpanel would take over a min to load, and sometimes I would finish typing up a support ticket before it finished loading. Now as far as support, at first they were very responsive (at least when you're within their 60 days money back guarantee), within 20-30 mins tops. Then after they 60 days, it went to 60 mins, then 2 hours, you get the idea.

I'm a very patient person, and they gave them several months to fix the server issue but that still was not the reason I canceled. I purchased a domain from Godaddy and when I changed the nameserver to our vps, the site was propagated for a couple of hours and then unpropagated, then in the morning was propagated, and then unpropagated. This was the first time that I have had this happen. So I put in support to check to see what was going on, and the support gave me a canned answer, it take 24-72 hours to propagated, but that was not what I was asking, in fact I even mentioned in the ticket from the beginning I know that it takes 24-72 hours. I then asked them again as to what was going on and again he responded with the same answer. So being a little fed up with this, I decided to changed the nameserver to my friends server to see what happens and long and behold within 3 hours everything was up.

Now, I not blaming them for what was going on with the nameserver issue, but it's when I responded back to them that it's working on my friends server and not on mine, they straight out said that I should of provided the domain name and tried to pin it on me.

Again, I don't disagree with that but how was i supposed to know support wanted the domain name, when they didn't even ask for it, which they had a couple of times to do so. And after mentioning that to them, all they could say is if they could cancel my account, that's a great why of saying thank you for your business.

Bottom line, being a paid customer and tech trying to put blame on customers, isnt my definition of customer service. Not professional and bad for business

Pros: Ok price package, but not great
Cons: Bad support, live chat that's never online, a phone number to call that always goes to voicemail, really slow server

After several hours of reading reviews and comparing hosting companies, I narrowed it down to Knownhost and Servint. I ended up going with Servint and I'm extremely happy with the support, price and speed of hosting.

I went with the essential VPS:
30 GB Disk Space
1 TB Monthly Transfer
768 MB Guaranteed (1.5 GB Burst RAM)

CentOS 5 Operating System
4 IP Addresses
Unlimited Domains and User Accounts
FREE Virtuozzo Power Panel
FREE nightly backups
FREE cPanel or Plesk 9 Available [details]
No set-up fee
$49 monthly

I can say my site loaded 10-20 times faster than it did with Geekstorage and their support is amazing, you can email, call or support ticket. They respond to support tickets normal within 10 mins and most of the time less than 5.

Compared to Geekstorage, I get better support, really fast servers, and more bandwidth. Also, I after I switched to Servint, I put in a request to have my hosting canceled, but didnt get any kind of confirmation saying they received it or anything. I put in a support ticket to billing asking if they received it but no response. Then I put in a regular support ticket asking the same thing, no response. Now, it's almost two days since I put the tickets in, I decided to put a post in their forum, and soon as I register and was waiting for admin approval from admin to be able to post, I get an email from Jay saying that they are in the process.

Btw, with Servint same thing happened with another domain, but the difference between Geekstorage and Servint was ... Servint's first response was "what's the sites address?" instead of a canned answer.

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Anyone Hosted With GeekStorage

Dec 2, 2008

I'm thinking of getting a small shared account with GeekStorage, just wanted to see if any others were happy with them? A quick search revels a few negative threads about load/downtime but most seem quickly resolved.

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WiredTree Vs. GeekStorage

Nov 11, 2008

I am in the market for a VPS. I am looking to be with a stable company, and although I desire the best possible value, I also need a solid, stable product, and this will be used for a business project. It seems to me GeekStorage is newer on the scene, but I have not been afraid to use a brand new company before. Wiredtree obviously has a very good reputation on WHT and other places across the web, but there isn't much on GeekStorage, and what there is is mixed. However GeekStorage has some very active forums on their site, and the people seem to be knowledgeable. Their offers seem to be very similar, although GeekStorage gives a little more RAM at a little lower price (with their current special). Also they do offer DirectAdmin, although I think I am going to go back to cPanel anyways.

Any GeekStorage customers out there willing to pipe in, Wiredtree customers welcome as well.

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Disappointed In Geekstorage

Sep 7, 2008

In the beginning everything was fine, must say Norman at geekstorage is a great guy, but the other guy Jay Higdon is a total piece of work. One of the worst people i have ever tried working with.

I got hosting with them about a week ago, norman helped me setup the site to work, but not fully, main feature of the site failed due to server setup errors. In the beginning when i got the host there was tons of whm erros and errors on server that norman needed to fix.

Anyway my complaint is this, today I sent a ticket and explained that i will need to migrate my site to a different host but after when its done i will email them again and tell them its done so they can cancel my account. About 5 min later i try to log into my site, and none of my sites are working. I tried emailing Jay, which was the person working at the time and asking him what did he do, and that i said i need to migrate the site to another server.
I never got a reply, got my refund (-$18), but all my work is gone and i cannot get in touch with Jay. When i open a ticket, i get a message from him that ticket was deleted.

I know there is lots of happy people with this service but this is a warning, if you try cancel with them they will treat you like a piece of garbage. Now, im out of a server, all my work is gone, geekstorage is ignoring all my messages to even get my backups, cause i know they have them (i had the addon safetyweb where they make 2 backups a day)

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Wiretree Vs KnownHost

Dec 23, 2008

I am considering both WiredTree and KwnownHost at the moment and frankly I was leaning towards WT for I have yet to find a -ve comment about them. KH also has a lot of +ve reviews but I have not researched them as thoroughly as I did with WT to be honest. The only thing bugging me with KH is the pricing as they are more expensive.

Another reason I am drawn to WT is that they offer dedicated servers and that's important since it's a logical step in the expansion path (VPS -> Hybrid -> Dedi) especially since I am going to run a resource intensive app on the server.

I found a couple of comments in this thread interesting and I'd really appreciate if anyone who has had experience with them could provide some more insight.
[url]

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My 1 Month With KnownHost...

Apr 7, 2008

I am new to VPS. I have little more than 4 years experience with shared hosting. I always wanted to switch to VPS but always tentative since VERY EXPENSIVE for me since I wanted fully managed VPS and I couldn't pay more than 30 dollars (including cpanel)...

The reason I wanted to switch to VPS was because I wanted to start my own mailing service (not much but around 500 users).. But no shared hosting would allow me for it.

Otherwise, I was happy with shared hosting with p4host initially and then hostgator.

I was keeping an eyes on KnownHost specials for almost a year but a month ago, I saw 75% discount on signup and 15% lifetime discount. And while I was talking to sales rep, I found this life time would be applicable to my upgrades as well... Wohooo, what I needed more, I gave a try to KnowHost..

They had been very supportive and answer me everything very quickly (I can't say the exact time since I myself login to my mail after 1-2 hours of filing ticket but there reply is there whenever I login). Since I was new to VPS, I had 10s of issues with setup and scripts. But they helped me with everything and never gave me tutorials to look for myself. Few of my issues were as under.

1- Hotmail Smartscreen issue (every new ip face this problem). I had to contact KH support time buy time to setup SPF, send MSN mail telling them IP belongs to me etc etc. KH Support had been magnificent and for a time being I was thinking that they will kick me off since I bug them too much. But they provided support like a pro...

2- Cron Jobs Issues. I am very bad with setting up cron job since computers is not my field (I am medical doctor by profession). They setup the cronjobs for me like setting up a cronjob for automatic mysql database backup. They not only helped with the problems but also give me detail of what they did so that I learn myslef from it. I am very pleased with the way they answer.

3- I wanted to monitor my VPS with loadavg script. They helped me with the installation of that.

4- I wanted to make my own backups using bqbackup.com (though KH provide backups for free) but because I am more tentative about my work. But I was making mistake setting up cron for it. KH support helped me with that.

5- There were other issues I was facing with A entry and other things, KnownHost always welcomed me and sorted my problem quickly.

In short, I am very pleased with KnownHost. Best part of their support is that they helped me with instalation of some major scripts where I make blunders and in a way I get know how to get that thing to work myself..

I hope they continue with the support like they do currently...

About Their server, I find it excellent. During the one month preiod, it just happend thrice that loadavg on my server went > 1 for only a period of one minute which I think best it can get. 5 minutes loadavg reached > 1 only once...

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GeekStorage Reviews

Aug 19, 2008

It seems as if there are no reviews of GeekStorage on here. Has anyone had any experience with GeekStorage VPS's?

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I'm looking for a new VPS and they have caught my eye, but with no reviews I'm a little hesitant to switch over to them...

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KnownHost Review

Dec 5, 2008

This is a two month review of KnownHost.

We moved from FutureHosting to KnownHost after we suffered slow server responses over prolonged period of time. Although I had read many good reviews, I contacted KnownHost and asked a few questions of my own and received prompt, friendly and detailed responses that gave me confidence to proceed. The signup was quick and efficient and all the server details, control panel logins and other important stuff was supplied with no fuss or confusion.Setup and Support

For our site to run we require some extra libraries, I raised a low priority ticket outlining what was needed, it was responded to within 10 minutes and all our requests were completed 40 mins later. There was no back and forth required to get this done and once completed they also provided full paths to the installations without needing us to prompt for the information. Sometimes the small things can make a big difference in your hosting experience and they seem to go that extra mile to help out.

I transferred the majority of our sites from the previous hosts but asked Knownhost to handle our main site. Since this is a dynamic site they arranged a convenient time with us and begun the transfer exactly on time. During the transfer we were kept informed of the progress and the whole process was completed professionally and with no stress or fuss. It was by far the easiest and most efficient site move I have experienced.Server Speed

After speaking directly with KnownHost about our sites and their plans, on their advice we chose a package with less resources than we had at our previous host. KnownHost did not attempt to up sell and instead encouraged us to try it out first and only add to the package if it was needed. Our sites have been running faster than with the previous hosts, the server is more responsive, control panels load instantly and server loads are always extremely low. You would expect some occasional load spikes on a VPS but we have not seen any at all. Up Time

As far as I can tell (we don’t have any external site monitoring) there has been no downtime since moving. Our main site runs a busy vBulletin community (usually around 150-200 members and guests active at any one time) and our members are very quick to complain if it’s slow or not available. Since moving to Knownhost our members have not had cause to complain and our life as server admins has become considerably easier.General thoughts

Trying to sum up the KnownHost experience is quite easy and can be done in one word…boring. Once you have everything setup and to your liking, which quite frankly didn’t take long or cause any stress, then its just a case of paying your monthly bill and getting on with your own business, the server just runs without any issues. We have been there for 2 months now and although have submitted less than 5 tickets, each one has been responded to and completed to our total satisfaction by friendly, efficient and knowledgeable staff. With their well setup and maintained servers that are obviously not oversold, fast, courteous and knowledgeable support plus fair prices for an excellent service, it would seem that they will have us as customers for a very long time.Summary

Presales response quality/speed – 10/10
Signup process/speed – 10/10
Support Knowledge – 10/10
Support Speed – 10/10
Server Speed – 10/10
Costs – 10/10

I realise its early days yet but first experiences counts too. I’ll update the thread again in 6 months time.

Sites hosted on the server submitted for admin verification.

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Any Reviews For Geekstorage.com

Sep 30, 2008

I just signed up with geekstorage.com for vps server. Any one having experience with them?

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Just Another KnownHost Review

Sep 25, 2008

I've been with KnownHost for a little over six months now, and figured it's time to throw in another thumbs up review for them and their superior support.

I signed up with them on March 12 after getting tired of dealing with suspensions at my previous host, and setup for a new VPS-Lca was done in five hours.

Being new to VPS, I of course had no clue what I was doing, and made some changes to the firewall in Virtuozzo. Ooops, can't login to cPanel now. Sent a support ticket in, and 11 minutes later, the issue was fixed. Without them even laughing at me.

Next support request was for site migration. They had it done within an hour, after answering questions about the process that I had, since I wanted to transfer an addon domain as the main domain (couldn't be done that way they informed me).

So, the site transferred in its entirety, and I immediately had problems. The main one being that the old user name transferred over, and I didn't want to use it (trying to forget the entire experience at my previous host). Anyway, it was now giving me ownership errors. I started to change the ownership one by one, then asked support if there was a way to do a batch change. I'd have done it myself, but those wonderful people did it for me in minutes. Changed the database, etc.

But then I encountered a weird problem. Couldn't see any new posts or comments. Turns out some of the tables didn't transfer the first time around. Known Host went back in and transferred the missing tables from the old host for me.

This entire process took two days, with them staying on it the whole time. At the end they even went in and corrected the permissions on the WordPress files, that had changed in the process. I daresay few hosts would be so good as to do that.

Next request (low priority) was asking about eAccelerator, Within 30 minutes they wrote back to tell me they'd installed it. Another low priority request was asking what version of Mod Security was installed. Within 10 minutes I had the answer, plus some helpful hints on it!

A more urgent request had to do with my memory usage going high. I requested to upgrade my plan (which I'd been thinking of doing anyway). On a weekend, they upgraded me ASAP, with no downtime. That helped, but not to the extent I thought, so support went right in and looked around and fixed a problem with max connections, which was at the default unlimited.

Since then, I discovered the offending plugin I was using and removed it completely. And the VPS has been humming along without a hiccup ever since.

So, if you're looking for fast (and knowledgeable) support that goes beyond what anyone can expect, Known Host is the only choice. I can't say enough good things about them, and in fact have recommended them to others in other forums.

The only extremely minor problem I had was with billing last month, when I failed to receive my invoice. I did get a reminder, unlike other hosts that may suspend you for missing the payment. So it wasn't even a problem. I just have to remember to check my account in case the invoice again disappears into the etherworld.

In conclusion:
Speed: 10/10
Support: 12/10
Billing: 9 1/2/10

They are top notch in every way.

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My KnownHost Experience

Jun 30, 2008

Length of time: I've been with KH in some form or another for several months. (Since March or so of this year)

Account Type: I initially signed up for a reseller account. After I continued to be absolutely amazed with the speed/uptime I took advantage of one of their promotions and sprung for a VPS to do my software developing on. Just recently I upgraded my reseller account to a 2nd VPS, which I use as my production server.

Speed/Uptime: These guys must use top of the line servers because every one I've been on has been astoundingly fast and had little to no downtime.

I receive weekly uptime reports from a couple of different monitors and have yet to see one dip below 99.98%.

My development VPS currently shows uptime at 46 days + The last VPS host I used struggled to reach 21 days

Customer Service/Support: This is what helps set KH apart from "the other guys". Sales and billing are usually answered within an hour or so during business hours. Support is truly 24/7 and is generally answered within 1/2 hour in most cases...even if I mark it as low priority and tell them that my question isn't urgent!

These guys have truly gone out of their way to work with me, which (IMO) is something you really don't see very often. Some providers will do what you ask but provide curt replies that almost make you wonder if you're talking to a machine. I've yet to have a response like that from anyone at KH. Even if it's just "hey I need to elevate this ticket so you can get the most accurate answer", every tech has been courteous and professional.

So, hats off to KnownHost If you're like me and would rather

= Focus more on what your site is doing than the behind the scenes admin stuff
= Know that you will get prompt, courteous, and professional support when you need it (and never feel like a dope for asking!)
= Be on a reseller/VPS account that you can count uptime by months instead of days

Then I would definitely recommend you give KH a whirl!

I hope to revisit this thread in a few months with an update akin to "Still going strong!" VPS info has been submitted to mods for verification of my account with KH

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Geekstorage.com Customer

Jan 19, 2008

I am just dropping in my week one positive review of geekstorage.com. I migrated my two domains to them earlier this week from vistapages.com, after having been with vistapages.com for two years.

I had to endure too many growing pains with vistapages, and I am on a tight budget, so was looking for something similar to what vistapages offered at a similar low price.

Vistapages upgraded the server I was on in recent months and things had been a lot more stable, so I was about to give up my search and renew for two years with them until I clicked on the geekstorage.com link in one of Jays posts here.

Immediately I was intrigued by their name and site design, and then even more so when I saw their offerings. I really like how they don't have a typical commercial looking site and feel. After looking at maybe a hundred or more hosting services on the web that all look the same, it was honestly a refreshing experience. I know that's not a technical point really, but I guess the geek look and talk just appealed to my geek nature.

I've learned by spending time here at WHT, and from two years with vistapages to be skeptical and that whatever host I end up with that I need to be prepared to get what (in my case very little) I pay for, so I try not to have high expectations and just hope that I get pleasantly surprised by good enough service that I can endure, or maybe better. I have definitely been pleasantly surprised so far by geekstorage.com.

They handled all my pre-sales questions well, and thanks to their current 25% off coupon code available here at WHT, I got their developer plan for $4.50 per month, which fits in perfectly for me, where my sites are low traffic (currently under 2 gigs transfer for the month), but I have plenty of room for growth with them if I need it, and in pretty much whatever way I may need or want to grow.

I gave Geekstorage my login info for vistapages, and they migrated my domains for me the same day I signed up (3 gigs of data, a menalto gallery/database, a couple wordpress databases, etc...), they just plugged it all straight in and I was up and running that evening. I sure enjoyed not having to lift a finger! (thanks again to Geekstorage for that)

I made a mistake and changed my nameserver addresses when I didn't really need to (I had been using zoneedit.com and could have just left it that way), and that change caused me a day of down time on one of my addon domains, which always sucks, but that was obviously my fault, and they were completely responsive and polite to my unnecessary questions that I kept emailing to them...

The one minor issue after the move was because of the lack of Litespeed support for shtml, but they went to work on that right away when I reported it to them, and for me it was just for a little toy script I have anyway, and I had some php code as a workaround for it (for random text display), so no biggy there, but more importantly what I learned from the issue was that as far as customer service goes, these guys are on top of it, and have kept me posted with regular emails on the status...

I've noticed that the server speed is great with them for my sites and better than what I had. With vistapages it used to be a real drag going to make wordpress posts and stuff because the control panel was so sluggish, and there was always high cpu use at all times. This is not the case where I am now, at least not for now... I know there isn't nearly as much traffic or sites on the shared server I am on now as there was with vistapages.com, and I am going to enjoy that as long as it lasts!

Anyhow, I am very happy with my choice so far, and completely recommend if you are looking for a low budget shared host to go with these guys.

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LiquidWeb / GeekStorage / ServerComplete?

Aug 30, 2008

I want to move my vps from my current VPS hosting. I have shorten my option become those 3 provider. Would WHT members help me to choose which provider is the best one?

LiquidWeb
RAM: 512MB
Storage: 50GB
Bandwidth: 400GB
Price: $50/month

GeekStorage
37.5 GB Storage!)
300 GB Premium Bandwidth!)
512 MB Guaranteed SLM RAM)
1,152 MB Burstable SLM RAM
Price $35.00/month

ServerComplete
45GB Disk Space
768MB Guaranteed RAM
500GB Premium Bandwidth
HyperVM Management Console
2 IP Addresses
Price $42.95 + $5 (cPanel License) = $47.95

My primary VPS usage is for hosting my phpBB site with average user access around 100 in the same time. Also I need full managed VPS, so support must be good..

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