Znetindia.com - Bad Service Provider
Sep 22, 2008
Stay away form znetindia.com Once you paid them than forget about money and your website.
No service person available, no matter so many times you calls them, mail them or submit a ticket for support.
Just make you run round and round and in end will ask you to call on next day and again on next day no one available for you but all are busy with meeting.
I call them on 21st Sept-2008 in morning and a person assure me that he will transfer my request to increase bandwidth to concern department and within 30 minutes my site will be live.
24 hrs. Passed and still my site is down, on 22nd Sept-2008 I call them again, one person with very poor Hindi knowledge attend my phone call after 2 minutes of waiting and replied that all are busy in meeting and ask me to call latter, when I ask him when the meeting will over, he replied don't know!
After that I submit ticket & mail them to provide me service as soon as possible. One lady calls me back and assures me to provide service in 30 minutes.
After 2 hrs, still site is down, I called them and another person attend phone and show his inability to provide me service saying that all RESPONSIBLE PERSON LEFT OFFICE and now I need to wait till 10.30am of 23rd Sept-2008
So nearly 72 hrs my site is down & even they reject my request to make my site live and I will pay for extra bandwidth or upgrading the account.
What a pity that such company ruined Indian Hosting Service Providers Name too.
I NEVER RECOMMEND THIS COMPANY.
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May 12, 2009
We have a community website and would like to integrate a messenger service into it so users can IM each other, preferably having audo and video capability.
There are a couple of providers like userplane and toksta that offer them for free. but wanted to know if there are any others that you know of as I would like to compare features and select the most reliable.
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Jul 24, 2008
I'm planning to run a VPN service provider, but I'm not good at the technical side. Can anyone suggest a dedicted server provider who also can setup the VPN server?
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Sep 13, 2007
I'm not going to out the provider before I hear their explanation of it, but I've just had a very unnerving experience with a VPS provider.
Last night my server was experiencing latency issues, but I thought nothing of it until the server went down. I thought the network went down, but it appears that the server went down for emergency maintenance. That's fine, but it would have been nice if they alerted me of it. It went back down an hour later, so I sent my provider an email asking why I could not access my server and if they were aware of the problem.
I receive a response from someone asking for my root password and that they would take a look (he is referring to the latency issue I mentioned, but I was still completely unable to access the server at this poihnt, so I could have cared less about latency -- I just wanted the server up!). I explained the server was still down and asked if he knew anything about it, and this is when he told me about emergency maintenance that had to be done on the server. I also asked if he could ping my server (wondering if it was just a problem on my side), and he responded that he could if he "unpaused the server". He then asked me again to send my root password to diagnose the pinging issue. I think nothing of this email and went to sleep, expecting the issue to be fixed in the morning.
I wake up this morning and my server is still down, but now it's apparent that the host is fine, so I shoot back another email asking why my server has been paused. Fast forward 3 hours, I get a reply with him telling me that I was evasive about giving my password -- I would have gladly given a temporary root password, but I wasn't about to send over my regular password in cleartext over email. This is the part that really bothers me. He then told me that he looked around the files on my server to see if I were hiding anything. I cannot understand how me not giving my root password means I am hiding something. My server was down -- I couldn't change my root password to give to them since they had it paused. If I were abusing bandwidth, I could understand.
All this just because I didn't give him my root password? Am I in the wrong?
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Jun 3, 2007
This is serious, please do not find the thread as SPAM, waste of time, or useless. I'm doing my research while at it.
Current Provider: ThePlanet
CPU: Dual Core 3.2GHz (seeking 2.8GHz Dual Core or better)
Memory: 1GB (seeking 1GB or more or better; unknown technical specs)
Harddrives: 400GB Harddrive (seeking 400GB or more or better)
Cost: ~$320/month (seeking at this price or cheaper)
Bandwidth: 1500GB @ 100Mbps (seeking more than 1500GB, but @ 100Mbps)
So help me find providers other than ThePlanet (good hosting, but not good enough to help advance the webhosting business through over-selling). I am seeking for specs at, around, or close to the ones I gave above (monthly fee also). Reliability is a very important factor!
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Nov 15, 2007
our company just decided to buy two servers in Hong Kong and colocate them there. Does anyone know a reputable hosting company (data center) in Hong Kong that offers colocation service?
we hope the hosting company/data center can buy the servers for us - probably give us a few choices with different configurations and prices so we can pick two middle level servers. Is this something a typical data center/hosting company can help us with?
up-time is not critical for our website, but we want a hosting company (data center) we can work with for many years, therfore it has to be a stable and reputable (maybe large) company/center.
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Oct 16, 2013
Is there a way to restart IIS via the Plesk 11.5 service provider panel (windows 2008 server with no root access).
I am trying to setup custom error pages and the documentation says to restart IIS after you make the change. At i dont have root access i currently have to ring Webfusion and ask them to do it
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Sep 11, 2014
I just installed Plesk 12 Web Admin Edition, installed and activated all licence keys and everything works fine.The only thing, I can't find the "Service Provider View" in the Interface Settings, there is only a "Power-User" view provided, even I've selected the Service Provider View during Plesk Setup, I was moved to the Power User view and now I can't switch the interface.I am really missing the server health monitoring from this Service Provider View like got it on all other servers I have.
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Jun 18, 2014
We are unable to change the view to service provider in plesk12. Only power panel seems to show up.
Tried to do a bootstrap repair but that hasn't fixed it.
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jul 6, 2014
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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May 8, 2009
i am considering moving over from a dedicated server to a VPS solution, but host files via a CDN provider.
Can people give me their experiences of CDN providers please.
In particular i am looking at:
The prices they are paying
The quality of their bandwidth
The speeds they are getting (average)
Is your provider a reseller of another
Am looking to make available a variety of files from PNG, PSD, Vector and ISO files. Some of the files are as big as 10GB in size. I know some providers only manage certain file types.
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Jan 22, 2008
I've shortlisted 5 VPS providers for hosting a user-generated news site, please post your insights on them, particularly on these issues
1.Support
2.Upgrade features and scalability
3.Performance
1.mxhub.com - 12GB 250GB 128M Ram $19/mo
2.dediwebspace.com - 30GB 400GB 256 MB (Gauranteed) $20/mo
3.jaguarpc.com - 10GB 150GB 128MB (Gauranteed Ram) 512MB (Burstable) $20 /mo
4.knownhost.com - 10GB 256 MB(768 MB Burstable) 200GB b/w $30/mo
5.vpslink.com - 20GB 500GB bw 512MB Ram $40/mo.
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Oct 28, 2008
Anybody know a very good Xen VPS provider in the UK? All I can find (and I have look around a lot) is either a brand of VaServ or has a website is completely built with images and is just too stupid to be of a real hosting company.
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Dec 1, 2008
if we can really know the #1 provider in the world.
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Oct 12, 2007
I got a VPS, I have
ns1.mydomain.com 123.123.123
ns2.mydomain.com 123.123.124
For all my sites I used the first Ip until recently I tried to use the second ip for a particular site
Every thing went alright, I thought my site with second ip is working until yesterday I received a Call from India and the guy told me that he could not view my website because he got some thing like Network error DNS failed
I checked my site it was loading, I asked my provider and he says nothing is wrong and he can view my site
I checked
[url]
I got this Error
ERROR: Although you have at least 2 NS records, they both point to the same server, resulting in a single point of failure. You are required to have at least 2 nameservers per RFC 1035 section 2.2.
I talked with my provide but the response was this
''''''''''
This message will show up always when dnsstuff is able to detect that both nameserver names are pointing to the same physical system. This message doesn't affect connectivity and/or performance.
'''''''''''''''''''
Do I have two IPS or One IP Is this a common practice? I do not want to feel suspisious of the host and those guys are nice and supportive
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Jul 21, 2007
Is Xen really as good as claimed?
Who is the best provider with Xen VPS offerings.
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Apr 18, 2009
im interested in selling SSL certificates, but i dont want to resell them, i'd like to sign them myself. What is out there to do this and how would i go about doing it?
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Jan 25, 2009
I am looking for a VPS to host some personal sites.
Data is very important.
My budget is under 20 dollar per month. DirectAdmin is preferred. ( No lxadmin or webmin)
The VPS provider must be in business for more than 1 year.
Anybody know such a provider?
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Mar 23, 2009
What is the best hosting provider? Host Gator?
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Jan 13, 2009
I've been having a rough morning with my hosting.
They're claiming that the problem is with the upstream provider.
So I had a question for all you smarter than a 5th grader guys.
When there's a problem with the upstream provider, shouldn't all my IPs go down?
I have a /24 with hosted with these guys, but some IPs are up while others keep going up/down.
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Apr 8, 2009
Does anyone have experience with a good IRC VPS provider? I want to run an couple of BNC's. Unmanaged is fine. My budget for this would be $20/month.
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Oct 2, 2009
I've been thinking about getting a dedicated server in the EU, as the UK is just to expensive to rent a dedicated server.
I've read reviews of the two hosts I found on the net (OVH and 1&1) and none were all that favourable. (Especially 1&1 heh)
anyone recommend some alternative EU providers? or perhaps any reasonable priced UK services?
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Dec 30, 2008
Has anyone else here experienced terrible support responses.
Over a week ago I submitted a request to resubmit new CSR requests for 2 SSL certificates. I've ended up emailing 2 departments and trying to phone for a response.
When I phone the only response I've ever had is an answering message saying leave a message or email for a faster response!
The only email response I've ever had is a single reply saying I need to email a different department and a request has been forwarded to the correct department.
I aprreciate these are budget products but this is a dreadful support level and I'm seriously thinking I'll never purchase any of this company's products again, what if I purchase on a clients behalf, delays like this arent going to look good at all. I also appreciate its a seasonal period but come on, over a week!
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Mar 9, 2008
I have a budget of around $400/m for a Dedicated Servers in LA. I Understand there are a lot of options but I was hoping you guys could point me in the correct direction for the best global connectivity. Im assuming since LA is so diverse in its x connects there should be one provider out there with outstanding bandwidth and a lot of connects to different providers.
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Jan 18, 2008
I have been researching the vps market for a month or so now and have started to compile a list of questions to put to vps providers who get short listed. I would love some contributions!
1) What is the cpu and how is cpu capacity distributed, by account number limits, by assigning a certain number of mhz, is the asisgned capcity burstable?
2) ram is usually clearly advertised but who scalable is it? Can you add just extra ram or do you need to upgrade to the next package. Is it burstable and with what constraints.
3) are there any limits for the number of processes (shared hosting providers may limit processes to only a few, 15 for instance before terminating them). This isnt advertsised but need to be answered for dynamic sites with high traffic.
4) Number of simaltanious connections, both from individual Ips to the sites/account or to pop3 accounts. If the pop3 account sim con is low its will be annoying when trying to donwlaod email from several of your sites at the same time....attempts after the X number will fail.
5) Will your account have assigned bandwidth or will you just be sharing whatever connection 10/100mbps with the other uses on the server. This isnt such a big deal as a lot of servers will be streched to output 100mbps of data. If the connection is a 10mbps one then its much more important.
6) if you're used to a certain type of control panel make sure they have it and at what possible extra cost.
7) Check their terms and conditions for liability regards lost data. I chose a hosting company beofre because of their superior back up system, turns out they didnt use it and I lost 5 weeks of data (about $4000 loss for me). Their t & C avioded libility for any losses inspite of the fact that they advertises the b/u facility as a special feature.
8) quiz them on "Monitoring" and "Management". Us hosting novices may see these as the same thing but hosting companies do not. Monitoring is knowing that something is wrong, management is doing something about it. Many vps providers advertise full management but wait to be asked to fix problems that could have been lossing you money for days till one of your kind users lets you know.
9) What is their infrastructure...power, location, connectivity redundency like (ie how many T1,2 or 3 do they have and is that enough).
10) Support. Is it in house or outsourced....the later is bad as they are usually given little power to do anything and you have to wait longer for an inhouse guy to get off his lazy boy.
11) Do they limit the number of emails per period (ie like 500 per hour). This wont affect some but for those of us who have large memberships to send newsletters to this is a non starter.
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Sep 2, 2008
I am currently on shared hosting (i will not mention who with) however since I have been with them my site has been down about 4 times. The good thing is my site hadnt launched it was just a placeholder page so nothing critical.
Due to the above issues, I think i might want to get a VPS, it is essential there is no downtime, its a new site and I dont want our reputation to suffer due to downtime.
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