Vpsland.com What Kind Of Passive Support They Have

Oct 4, 2009

vpsland.com what kind of passive support they have ? 48H without any progress ...
i bought VPS three months back and i am avoiding to disturb their sleeping APAIC but this is the first issue i have with their support , my vps turned offline with out any known reason no billing ,no abusing emails ..etc ...

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FTP Passive Mode Ports

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what are the inbound and outbound ports when FTP Passive mode is used for PureFTPd.

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Mar 23, 2009

I'm running a Win2003 dedicated server with IIS and Plesk v9. While trying to configure my FTP ports I found out that my host has a basic (free) hardware firewall on my main/shared IP with ports 2000-2015 reserved for passive FTP connections. I asked them if they could change the ports to match the default ones but to customize hardware firewall settings I'm require to upgrade to a paid solution.

I again tried to approach the problem by trying to get IIS to conform to the host's ports. However after some research I found that the default MSFTP range is 1025-5000 while custom values have to be between 5001-65535. My host recommends I upgrade to a personal hardware firewall or make do with a software firewall. Other than dropping the firewall is there nothing I can do here?

I've thought of serving FTP on a dedicated IP (which would be exempted from the hardware firewall) but when I tried to set it up I got a directory permission error during connection attempts. I may be mistaken but this appears to be an an issue with Plesk not liking to serve a website's HTTP and FTP on separate IPs. Is solving this problem my best bet?

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We can purchase via any rep in the USA, FOB. So far, I'm aware of:

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- Wrightline

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- custom?

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Jan 21, 2008

My roommate ran into this problem a few weeks ago. He could not connect to a webserver. Turns out it is the way that some of the ports are being handled when passive FTP is used.

I was wondering if a lot of web hosting companies are seeing some complaints of (passive) FTP not working properly? And who are you blaming?

He had to install some firmware updates to the Linksys router as well but then that started to crash the Internet connection (something we cannot have). So the router update was uninstalled.

He had to do quite a bit and finally started to use the control panel to upload. He has not tried FileZilla yet but I tried it on my system to connect to his server and it failed.

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Plesk 12.x / Linux :: Connecting To FTP For Passive Mode Users

Oct 14, 2014

After some recents updates (currently running on: 12.0.18 Update #19) appeared a problem with connecting to FTP for passive mode users:

Connect ok!
"/" is the current directory
Get directory
227 Entering Passive Mode
550 Access is denied.

Server logs:
/var/log/messages
Oct 14 12:11:26 host xinetd[3692]: START: ftp pid=2709 from=::ffff:xxx.xxx.xxx.xxx
Oct 14 12:11:26 host proftpd[2709]: processing configuration directory '/etc/proftpd.d'
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.

But:
/var/log/secure:

Oct 14 12:11:26 host proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Oct 14 12:11:26 host proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Oct 14 12:11:26 host proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER client: Login successful.

ad1: yes, i do have passive ports configured in /etc/proftpd.conf and FW is properly configured
ad2: everything was fine until recent updates
ad3: this is happening only for passive users only
ad4: we are experiencing this issues across all Plesk instances [6x] on CentOS 6.5 with 12.0.18 Update #19 

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Mar 1, 2015

I have some issues with the plesk firewall:

1. Emails are not delivered:

From some reasons, plesk is blocking incoming 25 port (in plesk shows opened, but it's not)My emails are delivered trough port 25, after doing some tests ( i've sent some emails to an email account hosted in the server) there was no email in the roundcube inbox! All emails were blocked...

a) Firewall was blocking the port 25 on server restart.
b) I have succesfully unblocked it from plesk manager -> tools -> edit/change -> even if i didn't change anything, i saved the "changes" and in my roundcube inbox i recived all the test emails.
c) In /var/log/maillog there is no error.

2. Passive FTP gets blocked in the same way, to successfully connect FireFTP on passive mode i need to repeat 1.b steps even if i've created a special rule to prevent the blocking, opening 49152-65534 ports and set PassivePorts 49152 65534 in /etc/proftpd.conf

The issue appears randomly, because in the last 5 days i didn´t restart the server, the last time i checked it worked. Today, without touching anything, firewall blocked my passive FTP and I had probmels reciving emails from gmail, yahoo etc...

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Plesk 12.x / Linux :: Firewall Enabled - FTP Stopped Working In Passive Mode

Aug 19, 2014

I am running Plesk 12 . Centos 6.5

I have Plesk Firewall Installed.

After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.

I searched the net and found the following :

Code:

/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"

It started working.

I changed the default FTP port from proftpd.conf

Code:
port 2392
and /etc/services

Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd

I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21

Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?

Code:

Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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How much ram would I require?

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Maybe anyone can share how much traffic your site have and how much ram it's using?

At the moment I have website with about 40k uniques/day and ~100k pageloads per day hosted on shared hosting but they have gave me 3days to find another hosting because they say I use to much of their traffic...

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Do they really allow customers to do this BW?

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Many connection like below example IP 60.50.80.51. Just one ip per onetime attack but so many same ip 60.50.80.51 can see when type netstat -anp... Im just paste a few here

tcp 0 0 208.77.102.217:80 60.50.80.51:1202 SYN_RECV -
tcp 0 0 208.77.102.217:80 60.50.80.51:1195 SYN_RECV -
tcp 0 0 208.77.102.217:80 60.50.80.51:1525 SYN_RECV -
tcp 388 0 ::ffff:208.77.102.217:80 ::ffff:60.50.80.51:1771 CLOSE_WAIT -
tcp 0 0 ::ffff:208.77.102.217:80 ::ffff:60.50.80.51:2027 ESTABLISHED -
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Id ban thosands , entire /8 ranges and it would just reload and start hitting again.

These syn floods sent very little data at slow intervals so i see why it was so hard to filter.

SO then I move him to gigeservers vps, his site is now up 12 hours, in netstat you would see teh occasional ip coming in and sending syn then closing connection so I thought it had it filtered. We was celebrating, as soon as we did I relaized I put my foot in my mouth as the attacks started full scale there. Nothing i really could do software wise as the vps kept running out of memory So I just had funtoosh remove the ip.

My client the victim was hanging out in their dc++ hub at zerohour.mafiahub.net and pasting ne the logs translating from romanian on how they commanded the attacks. But supposedly they can connect to any dc++ hub and use this tool to take it over and have every user on the hub send ddos. The tool and exploit they are using is private thank god so it seems only a few romanian hacking groups have this.

This kind of attack could not be filtered at sharktech, staminus, or gigeservers I had tried it on softlayer first, had them add it to ddos guard, it knocked Both my servers offline that was on same subnet. It sends very small packets and slow intervals, there is absolutely nothing you can do software wise.

Just giving everyone a heads up on what kind of methods are being used. If someone does think their hosting can block these attacks via hardware or software id be more then happy to give you the customers name, and they do not care to pay as long as the attacks can be filtered.

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Code:
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The server currently is typically around .05 to .1 server load with nearly flatlined CPU's.

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VPSLAND 5*

Mar 1, 2009

Would just like to recommend vpsland[dot]com for your VPS Hosting. I ordered my VPS through there very High Tech looking billing system that has a seemless link to their Virtuozzo VPS's as they are both made by Paralells. It then took under 24 hours for my VPS to be setup. I have found no problems with the VPS, the company even assisted with the installing of IonCube Loader for my PHP.

The support is brilliant, LiveSupport is offered and so is ticket support. The support response is very fast and you can reply by email no need to login to a portal or anything. Its so simple to use. They use Kayako for their support, its very reliable and works smoothly.

I have also had completely no downtime caused by VPSLAND and their systems, they have been veyr reliable and I would recommend them to anybody look for a cheap VPS. They also currently have an offer on Doubel Memory on many VPS's aswell as 50% off the first month. THe prices are exptremly competetive.

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