Configuring Passive FTP To Work With Firewall

Mar 23, 2009

I'm running a Win2003 dedicated server with IIS and Plesk v9. While trying to configure my FTP ports I found out that my host has a basic (free) hardware firewall on my main/shared IP with ports 2000-2015 reserved for passive FTP connections. I asked them if they could change the ports to match the default ones but to customize hardware firewall settings I'm require to upgrade to a paid solution.

I again tried to approach the problem by trying to get IIS to conform to the host's ports. However after some research I found that the default MSFTP range is 1025-5000 while custom values have to be between 5001-65535. My host recommends I upgrade to a personal hardware firewall or make do with a software firewall. Other than dropping the firewall is there nothing I can do here?

I've thought of serving FTP on a dedicated IP (which would be exempted from the hardware firewall) but when I tried to set it up I got a directory permission error during connection attempts. I may be mistaken but this appears to be an an issue with Plesk not liking to serve a website's HTTP and FTP on separate IPs. Is solving this problem my best bet?

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I have some issues with the plesk firewall:

1. Emails are not delivered:

From some reasons, plesk is blocking incoming 25 port (in plesk shows opened, but it's not)My emails are delivered trough port 25, after doing some tests ( i've sent some emails to an email account hosted in the server) there was no email in the roundcube inbox! All emails were blocked...

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2. Passive FTP gets blocked in the same way, to successfully connect FireFTP on passive mode i need to repeat 1.b steps even if i've created a special rule to prevent the blocking, opening 49152-65534 ports and set PassivePorts 49152 65534 in /etc/proftpd.conf

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I am running Plesk 12 . Centos 6.5

I have Plesk Firewall Installed.

After the Plesk Firewall was enabled the FTP Stopped working in passive Mode.

I searched the net and found the following :

Code:

/etc/sysconfig/iptables-config and change the line with IPTABLES_MODULES to: IPTABLES_MODULES="ip_conntrack_ftp"

It started working.

I changed the default FTP port from proftpd.conf

Code:
port 2392
and /etc/services

Code:
ftp 2392/tcp
ftp 2392/udp fsp fspd

I allowed the new port in Plesk Firewall in Incoming connection and disabled port 21

Now I am not able to connect to the ftp, I get the following error. Have I missed anything ?

Code:

Response:257 "/" is the current directory
Command:TYPE I
Response:200 Type set to I
Command:PASV
Response:227 Entering Passive Mode (85,25,51,34,216,46).
Command:MLSD
Error:Connection timed out
Error:Failed to retrieve directory listing

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After some recents updates (currently running on: 12.0.18 Update #19) appeared a problem with connecting to FTP for passive mode users:

Connect ok!
"/" is the current directory
Get directory
227 Entering Passive Mode
550 Access is denied.

Server logs:
/var/log/messages
Oct 14 12:11:26 host xinetd[3692]: START: ftp pid=2709 from=::ffff:xxx.xxx.xxx.xxx
Oct 14 12:11:26 host proftpd[2709]: processing configuration directory '/etc/proftpd.d'
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.

But:
/var/log/secure:

Oct 14 12:11:26 host proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Oct 14 12:11:26 host proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Oct 14 12:11:26 host proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Oct 14 12:11:26 host proftpd[2709]: yyy.yyy.yyy.yyy (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER client: Login successful.

ad1: yes, i do have passive ports configured in /etc/proftpd.conf and FW is properly configured
ad2: everything was fine until recent updates
ad3: this is happening only for passive users only
ad4: we are experiencing this issues across all Plesk instances [6x] on CentOS 6.5 with 12.0.18 Update #19 

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