I've had my account less than 2 months. In that time, my account was actually usable, a couple of weeks. I've now been waiting for a resolution to the "Out of Space" errors for nearly 7 days. The most recent communication was this morning (one of only two responses in 7 days) stating that he would "try moving your account to a newer server. I should have another update later today." It has been 6 hours since that message and still no resolution.
BQ has a very good reputation around here. So, I was very hopeful that they would live up to that reputation. However, 7 days to resolve an issue doesn't seem all too responsive to me. Apparently, I'm not the only one who has experienced this same problem of delayed responses and slow resolution.
Before you ask... yes, I used the correct email for support.
So, I have to ask... Is this typical of the support that I should expect? If I have to ever restore my data, will it take a weeks to resolve any issues that I may experience?
I recently took over as webmaster for my employer. We want to move to a CMS (Wordpress) for our site. We've had a shared account with Tera-Byte for years. I go to install Wordpress and it says it needs MYSQL version 4 of greater.
Tech support is willing to move me on to a newer server that has MYSQL 4, but doing so would mean copying everything over and reconfiguring anything that needs to be reconfigured (i.e., all our staff's email accounts) from scratch. Is this standard practice?
I've checked the average page download time that the Googlebot reports in Google Webmaster Tools and, from what I've seen elsewhere, I think the number is good -- less than 200 milliseconds. However, my pages are compressed and small (>1.5K). This gives me a download time of ~7500 bytes/sec for the Googlebot.
what kind of page download speeds do others get with Googlebot? What's typical/good/bad?
I believe there is a gap in my understanding of VPS with regards to just how much control you really have over the system. VPS gives you "root access" which typically means top-level access... but in reality, the true super user is a boot-up console user. Few VPS providers that I've investigated offer console access to your VPS while booting.
What, than, can be done about system upgrades or using advanced features like root filesystem encryption? Say, for instance, that my provider offers openSUSE 10.1 and I want 10.2. I would be loath to do such a thing if I can't reboot and watch things as it goes. What if the upgrade failed and you need to drop to a single-user mode to fix it?
Or maybe my real misunderstanding here is that you can't upgrade a system in a VPS if the provider doesn't offer the upgrade?
And what if I want my entire system (other than a boot partition) to be encrypted. This would include an encrypted root and swap. This also requires a password at bootup well before any services (like sshd) start.
Again, maybe the real answer is that I can't do that at all anyway and so it doesn't matter.
I've taken the scalable approach when it comes to servers for my various sites. With shared servers, I never really worried about backup or even hard drives going down. Same goes for VPS. For some reason, when I moved to dedicated servers, I outfitted them with 74GB SATA drives in a RAID setup. My understanding is that it protects me if one drive happens to fail. I've been lucky and haven't had that problem.
I'm at the point now where I'm looking to upgrade from a VPS paying around $75 per month to a dedicated server. I can stand to be down a day if a hard drive goes, if it means $75 a month in savings. My biggest concern would be suggestions on the best way to protect myself in the event of a catastrophe.
Contacted SoftLayer about possibly adding a second server for me and honoring the price I'm paying on my old server.
Finally, both the old and new site are seeing roughly 3,000 visits per day. The server I'm considering is a Clovertown 5320 1.86 dual quadcore, 4GB RAM, RAID, 2 74GB Cheetah drives,100mbps, 2000GB bandwidth. Is this overkill or the right server for the job?
I just got 2 dedicateds, and while creating software raid 1, upon initial sync up I'm getting around 7 megabytes per second (6700 kb/s) in write speed I assume. This is a quad core, sata2 setup...
Is 40 max_user_connections for MySql typical in a Shared Hosting environment? Or are there Shared Hosts out there that allow more than 40 max_user_connections per account?
Is there a command i can type into the ssh console to stop a current transfer that i started wit the wget command?
the file im wgeting always stuffs up at 51% but then the server just retries and starts again, its done it 3 times so far and i just want to completely cancle the process if possible....
Recently I had a "falling out" with DreamHost. I had their downtime and everything everyone else experiences, and I was ok with that. I could look past the small problems and love DreamHost for the good things it offered. The good cheap things(Shared Hosting).
I was running a small video blog(externally hosted videos) with WordPress as my street pimp. Everything was going great. It started out slow, as most sites do, but I was really happy to be seeing 1.5-5K unique hits daily. This went on for a good 2 months lovely. I was very satisfied. Well one day I became "Mr Big" and hit 12K in about 10 hours. DreamHost quickly turned my account off, as I was affecting the other sites on the server that I shared. Understandable. Well they eventually referred me to their VPS (dreamhostps.com)and I quickly signed up, thinking I had just solved all my problems.
Haha, what a lying **** she turned out to be. Promising me love and compassion, but only bringing deceit and pain. Spending an extra $25/mo(250 MB/250 MHz guaranteed) I thought I was golden. Now I cant get 50 uniques an hour without getting a Internal Server Error. WHY DREAMHOST?! WHY MUST YOU HATE ME??
Im currently looking to get away from DH. I cant stand these problems. I need something that can withstand 15K unique hits on a mildly modified WP site serving external videos. What are my options?
I guess I should also include my budget... which isnt much at all. Im not going above $50/mo, but would love to get something around $35-45.
I spent an afternoon completely away from computers, and when I got back, I received this email from the Dreamhost Security Bot: -----
We have noticed your myacct user causing a large amount of load on the webserver. We also noticed that domains under this user are running outdated web software that may be hackable. Often times when domains get hacked the hackers will launch malicious processes that use a great deal of CPU time and thus increase the load on the machine caused by your user. This does not necessarily mean that your sites are hacked, but they could be. To ensure that your user is not compromised and contributing to server load unnecessarily (and, also not engaging in illegal activity typically associated with these types of hacks) we ask that you review the following and act accordingly.
Comment: so far, so good
Most commonly hacking exploits of this nature occur through known vulnerabilities in outdated copies of web software (blogs, galleries, carts, wikis, forums, CMS scripts, etc.) running under your domains. To secure your sites you should:
1) Update all pre-packaged web software to the most recent versions available from the vendor. The following site can help you determine if you're running a vulnerable version: [url]
- WordPress installations need to be updated to the current release of 2.8.5.
- Joomla installations need to be updated to the respective current secure release: 1.0.15 or 1.5.14.
- Any old/outdated/archive installations that you do not intend to maintain need to be deleted from the server.
The (OUTDATED!) domains above have been disabled by renaming the domain directory to end in "_DISABLED_FOR_POSSIBLE_EXPLOIT__CONTACT_DREAMHOST". Please do not reinstate them until you are ready to immediately upgrade them, or until you have already upgraded them. -----
So, nine of my sites were disabled, for a period of four hours, with NO ADVANCE WARNING from Dreamhost.
I send them a response, pointing out that:
1. I run a tripwire program, integrit, on a daily basis. It showed no evidence that any of these sites had been hacked.
2. My access logs showed no increase in activity on this date.
They wrote, "We have noticed your myacct user causing a large amount of load on the webserver." Well, I certainly would like some details on this, but I haven't received any.
Here's part of the response I got: -----
In the case of some of the domains that were disabled your softwares were years out-of-date. ------
no. Wordpress 2.8.4 was released August 12, 2009. Joomla 1.5.12 was released July 1, 2009. The only software that was "years" out of date was on two sites that had been disabled by me six months ago.
It's clear that these people are making things up as they go along. All they really had to do was send me a note saying, "Hey, Bob, could you update these Wordpress and Joomla sites sometime in the next few days?"
Just read about some deal they're having where they're selling you a domain and 2 years of unlimited bandwidth hosting for 24 dollars or so. Is this legit?
Is quality sacrificed for this kind of pricing?
I'm currently with downtownhost and they are amazing by the way but if it's that cheap, I might be forced to switch.
it says domain is already in system. it seems the previous guy was hosting it on dreamhost. basically they said I can't host this domain, and that i have to pay extra to have it added. anyway to circumvent this?
i have decide to buy hosting plan on dreamhost with a discount coupon of 24$ per year, i want to know whether this offer is valid for year or for ever.
I've been a DreamHost customer for a few years now. I like to remain loyal to one brand, but I just can't stand DreamHost's down times (My website is down as I am writing this). I enjoy their cpanel a lot, and I was wondering if anyone can suggest me a few alternatives. I am currently on shared hosting with over 10+ domains. I read about, ANHosting, BlueHost, and HostGator. I want something fast, and I might even settle for a cheap VPS. However, I don't know how much resources do I use, so we will have to work out the details if I choose a VPS.
when you sign up for DreamHost account, the billing page says
Promo codes/referrers are for first time customers only. Therefore, if you use one you may not host a domain ever previously hosted with DreamHost on this account.)
I have already used to for $ 97 off coupon for one year, so if i sign up again with new account,
My account which was hosted for over a year with DreamHost has been disabled on 25th November without any prior notice or reasonable explanation. They only said:
---- Your account has been disabled for Terms of Service violations.
Specifically, the clause you violated is:
Customer agrees to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so-called "Scraper sites." These can all have a severely detrimental effect on server performance and are not permitted. You must find hosting elsewhere. We will not re-enable your account under any circumstances.
Terri H ---- I swear I have never engaged in such activities. I asked them to clarify the action and tell me the problem domain. But they told me nothing about that. Even if I did such things (I swear I didn't), do they have a right to prevent my access to my files and databases? How can I move to a new host without these data?
I have multiple domains on my account and 2 of them is very important to me. One of them have 9000 unique hits per day and brings a good adsense income. I cannot rebuild these websites because they are products of two years effort.
Now I'm begging them to let me access my files and mysql databases but they do not answer my tickets and emails. I lost my bearings and don't know what to do!
I was disturbed by a posting on DreamHosts blog. I try to stay current on hosting news and sometimes it involves looking at others Blogs. This example is not NOT to treat a customer
[url]
Even though the customer contacted the wrong department, this is NOT the way to handle these issues. I have personally received calls on my personal cell phone because they found it on one of the domains I own (whois I assume). I still take the call and work with the customer to resolve. I will never even think about doing this. Your Thoughts?
some largeish download file links to test my download speed with. I need some from Bluehost and Dreamhost. If you have a link for another host on the west coast feel free to post it.
I have use 2 years in dreamhost and feel good until This month!
Some of my websites becoming slow when visit. some are not!
I write to them and they said they can move my 1 website to another apache, they think maybe problems on apache. BUT after they moved sucessfull, my website is not reachable! and said: bad http-conff etc.
These days are very bad experience with them, today i found they start their unlimited ALL hositng package, i am not sure if this is related with my website was slow.
Acturally, I do not need so big and traffic hosting on DH, i rather to choose a good performance and speed hosting, NOT a oversell hosting company!
I must say: i feel it is ok in past years, but recent i am not happy with their hosting service.
My question: Is there a better hosting company than dreamhost? i need 10g spaces,200-400gb month traffic,can host 3-5 domains.
I signed up a Dreamhost account, and just "to see", I entered my account with my terminal. I access the /home directory and found that there's a symlink for each user that links to a directory under a hidden directory, I don't know why, but each account is located under something like this:
Code:
/home/.pluto/johnsmithblog
So basically you can find out easily who's hosted with you, just try accessing johnsmithblog.com and see if it's matching. Then you find out that a fair amount of the users hosted on the server use popular CMS/blog/forum software, ie: Wordpress. The only thing you have to do is create a PHP script with two lines of code: an include that points to the database config file (follow the same default structure of the CMS source tree used) a print function to display each variable or constant used to access the database This simple. Then, access http://mysql.johnsmithblog.com, when you're prompted for username/password, just type the database information and you have cracked the web site. How is it possible to be that simple?
I got this email from DH ********************************
Hello,
This is just a note to let you know your DreamHost account has been disabled for violation of our Terms of Service listed here:
http://www.dreamhost.com/tos.html
Specifically, section 8 of Material Products, "Customer agrees to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so- called "Scraper sites." These can all have a severely detrimental effect on server performance and are not permitted."
As such, we have now closed your account effective immediately and refunded all your money. It should show back up on your credit card within 3-4 busines days.
Please do not attempt to sign up for service with DreamHost again in the future.
I started a small site on their cheapest shared hosting. Well, it got pretty big and one day blew up. I got 12,000 unique visits(30K actual visits) within about 10 hours. The load this put on the shared server was bogging down everyone who was also on the server. DreamHost disabled my site until the load went down. Thats fine by me, its shared hosting and I was affecting other people. Would have been awesome if DH would have TOLD ME that they disabled my site. I realized the next day my site was offline. Everything within the Control Panel looked fine, I couldnt figure out wtf was wrong. So I send in a support e-mail and Im promptly replied with a generic automated message telling me Ill be helped shortly. About 30 hours later Im finally told my site was put offline due to the suddenly large amount of resources it was taking.
They refused to turn my site back on until I made my coding more efficient. Even after I reassured them that there wouldnt be that many visitors anymore, as the 2 days offline pretty much guaranteed to kill over half my traffic. Nope, I still had to change the site.
Whatever, I made it more efficent, used a cache so it wasnt pulling the page from a DB every time it was visited. Were now at three and a half days offline, awesome.
They still dont believe this is efficient enough. I switch to their VPS service and this satisfied them. They agree to turn the site back on now. 5 days offline. Im getting maybe 100 unique visits at this time.
After about 10 days of their VPS service(WOW their VPS blows donkey balls) I send an e-mail to have it cancelled and just go back to shared hosting. "As your site requires a lot of resources, your cancellation has been denied." At this point Im pretty irritated. My reply is "No offense, but thats wasnt a request. Ive moved to JaguarPC(you guys rock!) VPS service and I would like to go back to my shared hosting. I thank you in advance for doing this for me."
2 days later they say its switched. Oh yea. BTW, you pay daily for the VPS. It just adds on to your shared hosting costs, and yes I had to pay for those 2 days.
Skip ahead 2 months. I get an e-mail saying Ive been billed from DreamHost. This is normal, as my $10 shared hosting account is still active. Only this bill is for $80. Ive just been charged for 2 months worth of VPS and 2 months of shared hosting out of nowhere.
After about 6 e-mails(and 3 days) to their support team Ive finally got a response from a real person, only to tell me that hes forwarding my email to another tech support person that can "better help me". Whatever, do what you do DreamHost. Were now at a week(and 4 more emails asking whats going on, etc) when I get another response. Hey, my problem has been forwarded again. SWEEEEEEEEEEEEEEEEEEEEEEEEEET.
So, two weeks later, I finally get my refund with a "We apologize for any inconvenience." e-mail.
I don't exactly recall the date, but a while ago, could be 1 week or more, I visited their site and read about their new anniversary offer, and there they had stated as follows: ...
They are down again. All of my sites are down (domains not resolving) because of their DNS slowness problem right now: http://www.dreamhoststatus.com/2009/02/25/dns-slownesslookup-failures/ I wanted to stay with them because I'm currently earning like around $100 per month from the referral programs - sly of them in this way to lock and keep us with them, but I can't let these happen again, ruining my online business. They are generally a good web hosting company but down times again and again?!
I need a few good dreamhost substitutes, industry renowned companies preferred:
Budget: under $20, shared Storage & Transfer: no less than 1 / 8 of what DH is currently offering Loved slicehost.com, just I'm not quite server oriented. They are not managed right?
I want to compile a php-cgi on dreamhost with maximum security in particular ensuring that all temporary files are stored in my own directories, what are the settings to configure for that?
What .htaccess settings do I need to help with that?
I realized that some of the temp gzip files where going into the servers main temp folders.
Check this out... I was just diggin around in my Dreamhost panel and discovered something new that I've not even seen announced anywhere... Dreamhost is giving a BACKUPS user on each account, totally separately from the web user. You are allowed... well, I'll just copy / paste straight from the panel:
At DreamHost, you may only keep website-related content on your regular users. You do, however, get one user per account where anything legal may be stored; your Backups User.
This user cannot have any websites pointed to it, nor may you share files via it... it is only to be used as an off-site backup for your personal files. As such, we keep no backups of files on this account. These are already supposed to be your backups... not your only copy! (Of course, you should always keep your own copies of all data stored with us.. we make no guarantees!)
Every full DreamHost Hosting plan includes 50GB of backups space! (Additional usage will be charged at the rate of 10 cents / GB a month: the best backup deal on the net!)
Pretty interesting... they didn't HAVE to do that, it's just another one of those things that they give in order to be even MORE awesome, evidently.
