System Updates And/or Encryption Not Typical

Aug 2, 2007

I believe there is a gap in my understanding of VPS with regards to just how much control you really have over the system. VPS gives you "root access" which typically means top-level access... but in reality, the true super user is a boot-up console user. Few VPS providers that I've investigated offer console access to your VPS while booting.

What, than, can be done about system upgrades or using advanced features like root filesystem encryption? Say, for instance, that my provider offers openSUSE 10.1 and I want 10.2. I would be loath to do such a thing if I can't reboot and watch things as it goes. What if the upgrade failed and you need to drop to a single-user mode to fix it?

Or maybe my real misunderstanding here is that you can't upgrade a system in a VPS if the provider doesn't offer the upgrade?

And what if I want my entire system (other than a boot partition) to be encrypted. This would include an encrypted root and swap. This also requires a password at bootup well before any services (like sshd) start.

Again, maybe the real answer is that I can't do that at all anyway and so it doesn't matter.

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BQ Internet Corp Typical

Jul 22, 2008

I've had my account less than 2 months. In that time, my account was actually usable, a couple of weeks. I've now been waiting for a resolution to the "Out of Space" errors for nearly 7 days. The most recent communication was this morning (one of only two responses in 7 days) stating that he would "try moving your account to a newer server. I should have another update later today." It has been 6 hours since that message and still no resolution.

BQ has a very good reputation around here. So, I was very hopeful that they would live up to that reputation. However, 7 days to resolve an issue doesn't seem all too responsive to me. Apparently, I'm not the only one who has experienced this same problem of delayed responses and slow resolution.

webhostingtalk.com/showthread.php?t=682152&highlight=bqbackup.com+out+of+space

Before you ask... yes, I used the correct email for support.

So, I have to ask... Is this typical of the support that I should expect? If I have to ever restore my data, will it take a weeks to resolve any issues that I may experience?

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Apr 16, 2008

I am using dreamhost... I sort of like their user interface. It's definitely better than cpanel...

Recently I was told to move to PS because I am using too much CPU. I finally agreed to move even though the server was working fine...

Then I finally manage to lower CPU usage by 90%... However, I am not allowed to go back to reseller server because I am using too much memory...

If I run top this is what I see:

top - 05:48:22 up 5 days, 5:54, 1 user, load average: 3.98, 4.46, 3.43
Tasks: 30 total, 1 running, 29 sleeping, 0 stopped, 0 zombie
Cpu(s): 30.7% us, 7.5% sy, 0.0% ni, 61.1% id, 0.5% wa, 0.0% hi, 0.2% si
Mem: 417792k total, 307196k used, 110596k free, 0k buffers
Swap: 417792k total, 0k used, 417792k free, 0k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM SWAP TIME CODE DATA COMMAND
31088 teguh123 16 0 20364 8956 4972 S 1.7 2.1 11m 0:00 6504 3232 php5.cgi
31232 teguh123 15 0 6108 1224 912 S 0.0 0.3 4884 0:00 276 456 sshd
31246 teguh123 15 0 2608 1384 1128 S 0.0 0.3 1224 0:00 592 228 bash
31263 teguh123 15 0 2132 1068 836 R 0.0 0.3 1064 0:00 48 280 top
1 root 15 0 1848 576 496 S 0.0 0.1 1272 0:01 32 280 init
2445 root 15 0 31584 20m 5840 S 0.0 5.0 10m 0:40 316 15m apache2-teguh12
2461 root 18 0 1616 480 420 S 0.0 0.1 1136 0:00 20 232 inetd
2572 root 15 0 3044 1156 980 S 0.0 0.3 1888 0:02 24 264 master
2582 root 15 0 3548 928 696 S 0.0 0.2 2620 0:01 276 456 sshd
2599 root 16 0 1824 756 608 S 0.0 0.2 1068 0:06 28 248 cron
2609 root 18 0 1572 468 408 S 0.0 0.1 1104 0:00 16 232 ud
31203 root 15 0 6124 1536 1240 S 0.0 0.4 4588 0:00 276 456 sshd
2577 postfix 18 0 3084 1228 1016 S 0.0 0.3 1856 0:01 40 264 qmgr
8628 postfix 18 0 3052 1172 992 S 0.0 0.3 1880 0:00 8 264 pickup
2593 nobody 18 0 2464 836 472 S 0.0 0.2 1628 0:00 428 580 proftpd
12923 dhapache 18 0 31584 15m 1212 S 0.0 3.9 15m 0:00 316 15m apache2-teguh12
23319 dhapache 15 0 31968 18m 3868 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
26387 dhapache 15 0 31904 18m 3864 S 0.3 4.6 12m 0:00 316 15m apache2-teguh12
27235 dhapache 15 0 31968 18m 3892 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
27244 dhapache 15 0 31940 18m 4048 S 0.3 4.6 12m 0:00 316 15m apache2-teguh12
28332 dhapache 15 0 31912 18m 3864 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
29108 dhapache 15 0 32008 18m 3864 S 0.3 4.6 12m 0:00 316 15m apache2-teguh12
29150 dhapache 15 0 31920 18m 3892 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
29154 dhapache 15 0 31960 18m 3864 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
29577 dhapache 15 0 31992 18m 3860 S 0.3 4.6 12m 0:00 316 15m apache2-teguh12
29636 dhapache 15 0 32024 18m 3860 S 0.3 4.6 12m 0:00 316 15m apache2-teguh12
29642 dhapache 15 0 31928 18m 3860 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
29643 dhapache 15 0 31912 18m 3864 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
30340 dhapache 15 0 31896 18m 3864 S 0.0 4.6 12m 0:00 316 15m apache2-teguh12
2596 daemon 15 0 1768 388 308 S 0.0 0.1 1380 0:00 16 248 atd
So Most of the memories, 12 M each, are taken by dhapach. Each of my site loaded within less than 1 seconds on average. However, somehow I got lots of sleeping process that just sleep for minutes eash...

I called die at the end of my program to ensure that processes finish quickly...

What's typical TOP command in dreamhost look like? Is it common to have lots of dhapache thing?

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Tech support is willing to move me on to a newer server that has MYSQL 4, but doing so would mean copying everything over and reconfiguring anything that needs to be reconfigured (i.e., all our staff's email accounts) from scratch. Is this standard practice?

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Contacted SoftLayer about possibly adding a second server for me and honoring the price I'm paying on my old server.

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If Eve encrypts "1" and "0" using Bob's Public Key, will one of them be the same as Alice's encrypted message?

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File aps_php.php
Line237
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== STDERR ====================
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==============================

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