Review/comments About QuillHost?
May 2, 2009Does anyone have a review/comments about QuillHost?
Also, does anyone know a good, reputable host with packages similar in price to QuillHost (or better than QuillHost)?
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QuillHost Review
Mar 27, 2009I would like to share my experience with quillhost.com to all WHT people.
I ordered their VPS WHT-S2 on 3/7/09 and it was very good as i got the email that VPS is setup and all within 30 mins.
I was impressed with their response. May be automated but still it is best.
So after some 10 days or so when i want to setup the VPS for my webserver, i was not able to ping the IP they gave. I tried to go to the control panel and it did not allow me to login. Whenever i try to login to CP, it ask me to contact the Administrator.
So i open a support ticket with them on 03/21/09. They came back saying this VPS suspended by abuse team within 10 mins of me providing the information they asked for. I thought it is a great service. This was on 22nd.
On 25th the tech replied with this
"As i haven't received a response from dc, i'll mark it for
unsuspension. This will be done in few hours. I'll have the reason of
suspension to you at the same time.
Sorry for the inconvenience."
They came back with this answer after me updating the ticket every day. I try not to be pain to these people but i guess i should.
So i waited and still waiting with no other reply or access to the VPS.
As far as i remember, i did not even use this VPS for an hour if it is. I have servers with other hosts and have no issues for about 5 years now. BTW that is dedicated hosts for 5 years now.
QuillHost Review ..
Jan 22, 2009I signed up for a VPS-2048 plan from QuillHost for a Xen VPS in Chicago, IL on Jan 14th, 2008.
First off, I must say this is the WORST experience i've ever had with a VPS provider.
Their "24/7 Tech Support" is a complete joke. I think they mean they will respond to your critical ticket within 24 hours without a meaningful answer to your request.
My server has been offline for at least 50 hours time in the time i've been hosted with them. They've stated "Kernel error" each time and have negelcted to give me any information after that. I've had to go nosing around with HyperVM panel and reinstalling my operating system 3 times to get it to work before they told me thats what I should do. I did that twice now and its gone back to the same problem as before.
Now last night I spent upwards of 3 hours installing Debian 4, installing MySQL, TightVNC, PHP, OpenSSL and configuring it all to make it work.. It was online for 7 hours then crash... Now I have nothing. I've reinstalled the OS 5 times now, tried a DIFFERENT OS with no success. I cant even SSH to my VPS or Client connect with the HyperVM panel.
If you are looking for a decent server, QuillHost is NOT the place to go to.
Poor Customer Service, SLOW Response times, and not to mention it took them 24 hours to actually SETUP my server.
Review: Quillhost.Nightmare
Nov 20, 2008Review: Quillhost.Nightmare, never buy their host!
i see they have a 75%off for the firsth month,
so i think i can have a test, it was nightmare!
you will get these:
1, Downtime is 50% ,even you buy their host the first day!
2, support ticket will be deal after 24 hours! even more.
3, when you want a refund, ticket will be deal in 5 minutes,
and they will not give you money back!
see more later.
Ffmpeg Quillhost.com
May 6, 2009I need to host some video materials and I don't want to use something big like a VPS or dedi, shared will be enough for me. That's why I think quillhost.com service will suit my needs well as they support ffmpeg on their shared service.
Do you think my idea is sound?
Quillhost Reviews
Apr 18, 2009I'm thinking about going with quillhost after my nightmare with Hostchum.
I'd like to know about peoples experiences with them or if there are any topics that can help me out.
RockMyWeb Comments
Jul 18, 2007I've been with RockMyWeb.net for exactly one month now, and I want to share my experiences. This is a one-month experience, so it will be mainly about new purchase and initial support. This is a quite long post, I wasn't really considering to write that long.
I'm a shared hosting provider in local language. One of the websites I host has grown too much to be on a shared server. It didn't even fit on a standart VPS with 256 MB guaranteed, 1 GB burst ram. So we decided to go with VirtuallyDedicated,
[url]
with the plan 1.5 GHP, since it was better than a dedicated server with pentium-4 processor and 1 Gb ram, and was cheaper. The website being hosted is www.trforumcu.com, along with a dozen of small websites.
Purchase:
I requested a custom quote, with cPanel and management, less diskspace. They prepared the quote within 3 hours, I paid within 24 hours, they set up the VPS within 12 hours, including initial management. The process was painless.
Initial support:
We had some requests about the VPS within the first 3 days, before moving the websites. The tickets was being responded within 2 minutes, some being even within the same minute. That is the fastest response time I've ever got from a provider (I've been with 6 different VPS providers, as far as I remember.) It looks like someone is always waiting for tickets at any time. My tickets were usually being opened in their nights, due to the time zone difference between us. I'm very satisfied with their knowledgeable support.
One point about their support is that they act as if the customer is their friend. I mean, They don't send this reply:
Quote:
Hello,
The issue is being worked on.
Best Regards,
Blah Blah
Customer Service Represantative
RockMyWeb.net
Instead, they send this within the minute:
Quote:
Hi, I'm having a look at it right away.
I, myself, actually use the former type of reply to my own customers. But the latter was quite nice, considering they are sending it right away, and start working on the actual problem within the minute. And they are solving the problem, too.
Support within the month:
After initial configurations, we had some problems. Our website was using too much resources, and the server needed to be optimized a little bit. I opened a ticket. They replied 4 times, without my reply. They informed me about the process well. After 4 replies, they said the server should be fine now.
After 2 days, they sent me an email, asking if I'm satisfied with the optimization. This is the first time I'm getting an email from a provider after some time, asking about my satisfaction.
We also had a cPanel licence issue (cPanel suddenly forgot about its licence, and started saying "cannot read licence file"). This was solved within 36 hours. They said the problem needs to be fixed by cPanel support staff itself, and their support over weekend is not the best. They kept updating me every 12 hours, saying they are waiting the cPanel staff. After 36 hours, the issue was fixed.
About their system:
Their VPS technology is different from my other VPSs with other providers. They don't use Virtuozzo, they use some kind of custom system (it doesn't seem to be VMware or like). This is the only thing I can complain, I was used to VZ and their custom panel is quite different. They provide VPS restart utility, and this is actually the only thing I need from a VPS remote panel.
They don't provide equal-share CPU, they allocate guaranteed CPU. This was very important for us, because the website we were hosting was being kicked off the VPS providers due to high CPU usage. With rockmyweb's allocated CPU, we are not interfering with other VPSs on the system, and we feel quite more comfortable. Also, we have 1.5 processor cores guaranteed, much higher than any other VPS providers will provide for this cost.
Their backup system is also satisfying. They charge 0.25 per GB backup used, not allocated. So I don't pay for unused backup space.
Overall, I'm satisfied with their service, and very happy with their support over the first month. I'll update this topic with additional information and comments (both positive and negative) over the time.
NetDirekt.DE Comments
Mar 25, 2007Netdirekt.de seems to have very nice plans for dedicated servers, especially for hosting binary content.
How would you rate their network and their service? Do they provide support in English?
Mainboard Comments
Apr 13, 2007[url]
has anyone tried to put this board into 1u case? seem like a sweet deal
A2b2.com :: Reviews Or Comments?
Jun 8, 2008Any one use a2b2.com, any reviews or comments?
View 8 Replies View RelatedAny Comments About Sago Networks
Apr 9, 2008With the dedicatedplace.com ongoing saga, I'm looking for a new dedicated server. I'm considering Sago Networks [url] Anyone have any experience with them?
View 14 Replies View RelatedWatchguard Firewall Comments
Mar 11, 2008Anyone using a Watchguard firewall X750e or other in a past or current setup which can provide me with some feedback on their experience?
I am looking at introducing a Firebox running Fireware 10.
Ironport Appliances - Asking For Comments
Nov 7, 2007I am interested to setup two Ironport appliances in my company network. As the current company is about 120 users, and each user send and receive an average of 100 email per day (including newsletter, signup, etc) it’s about 12000 email a day.
I am interested in :
For the mail side of the company, I am thinking about an Ironport C150 and for web filtering, I am thinking about S350. The current company outgoing banwidth is 60 Mbit/s at peaks, but I want to be able to be able to continue to use it with traffic up to 200 Mbit/s, as we will maybe take some server in the company network in a few months.
Some questions :
- Is it really « setup and forget » appliances (except monitoring them)?
- Are they hard to setup and configure?
- Do they support many email languages?
- What is the price for both appliance, like around 5k each, 10k each?
Addressing Matt's [comments] Against Xen
Jun 3, 2007I would like properly address Matt Ayer's (WiseOne) continual claims that user created swap in xen can lead to disastrous situations. This doesn't make any sense from a Kernel point of view. Linux kernel treats Swap not as a additional memory, but as auxiliary storage, and will use it only sparingly. So a larger than ordinary swap has effectively zero impact on performance.
Quote:
I just don't have the time. Try this quick though. Create as many 64MB RAM Xen VPS's as you can, make a 1GB swap file inside each VPS, run a memory hogger, and then finally watch your system die due to horrific disk I/O. Not fun, I'll tell you that.
Conclusion: User controlled swap in a shared environment is a very, very, very bad thing.
Now let us assume there is a hostile user who is egregiously bent on creating excess disk I/O for the host and has purposefully hired vps to enact his revenge on the provider. Further assume that, for this nefarious purpose he has taken a 64MB xen and is running a full 1GB real memory allocated workload (To get create such a load itself would be difficult unless he writes his own programs to do this). Now note that, for the offending vps, the impact of the disk I/O is at the memory level, while the impact on the host is at the disk level. So very trivially, the vps would be so crippled to make it pretty much useless much before this starts having significant effect on the main server. And if engendering excess disk I/O is the sole purpose of user, then all he need to do is write a program to consecutively load and free all the files in the entire harddisk. This will create worse disk I/O than the convoluted method of using large swap. And the latter can be done on both virtuozzo and Xen--though I think in recent versions both have methods to throttle disk I/O.
The problem that UnixShell ran into with Xen was owing to their use of Snapshot, which is something that's prohibited, unless of course, you are running on a desktop with a single virtual machine. LVM snapshot will exactly double the disk I/O. The real problem that the usage is insidious and will not affect the actual vps that's leading to the excess load, but will affect the entire server as a whole.
Xen does have some drawbacks, but it can have all the important features which most providers here think are unique to virtuozzo.
Comments About Cloudmark Authority For Spamassassin?
Dec 21, 2007Is someone using Cloudmark Authority for Spamassassin?
http://www.cloudmark.com/serviceprov.../spamassassin/
If yes, what are your comments and what do you pay for this service?
New To Colo, Would Like Comments About Hot Swap, Redundancy, And Bandwidth
Feb 4, 2008Considering skipping VPS and going to a colo setup for a handful of sites. Nothing major, so the server will be very entry level, but with redundancy in mind (software RAID1 and 2 nics). But I have a few basic questions:
How good is hot swapping in Linux? This was very hard to me to find out online. I am getting a 1U rack with a hot swap backplane and 2 SATA drives. I won't be using any commercial software with my setup.
How does redundant NIC work? This is new to me and am wondering how this is setup.
I think I can shop around NYC for a 1U slot for around $40 a month. I don't need a lot of transfer, but would like a decent pipe. The thought of 1Mbit sounds unattractive (transfer is around 100KBytes/s, right?). How much would 10Mbit cost? I found some quotes but they seem way too much (I could be wrong).
Casino Review/sports Betting Review Hosting With Godaddy?
May 12, 2009Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
View 5 Replies View RelatedMonkeyWrench Hosting Review - Three Year Review
Dec 15, 2008MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
Virpus Review (my Final Review)
Apr 26, 2009I've been very happy with Virpus since I joined. There was 1 issue that has plagued me since the beginning and that was that I was not receiving e-mails on my ISP e-mail, my main e-mail. Not to big of an issue except that I didn't get any news updates or know when my tickets were replied to, or even when I was past due on my bill. 3 tickets later and their solution was for me to use another e-mail address, which was kind of a pain for me since each of my e-mail addresses has a specific reason which only specific e-mail get sent there for organizational reasons.
First off I have to say the VPS I was using was top notch. It easily outperformed my LiquidWeb VPSs and quickly became my primary VPS instead of my backup like was intended. I took advantage of one of their specials a while back which was a 512MB RAM cPanel VPS for $19.50/month which is a steal since the cPanel license alone is $15/month!
So now to why this is probably my final review of this company. Communication is lacking greatly. It was good at first, but now it's non-existant.
Over the weekend all my sites went down and I had no idea why... because I never got the e-mail saying they were moving data centers (if it weren't for a small thread on WHT I would never have known). I also did not receive any updates on extending their ETA so yet again I had nothing to tell my clients. The only good thing was that I run a free hosting company (Host2x.com for reference) and I offer no uptime guarantee since it's a non-paid service.
Ok, so the sites are back online and everything is working nicely... well I recently hit the 70% mark on my disk space usage so time to start looking for an upgrade. I created a ticket on April 23rd asking if they would allow me to upgrade my plan to their biggest VPS plan and to my surprise I never got a reply. I would think that a billing ticket asking to upgrade to a plan that costs more without the transfer of the discount I'm receiving would be a welcome ticket for them to reply to, but I was incorrect in thinking this. So I ended up purchasing a dedicated server last night because I cannot wait to see if they will assist me with upgrading my account or not.
WebtHosting Review * Major Review
Sep 27, 2009What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.
So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.
So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.
I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.
I will keep you all updated.
HiVelocity Review (Possible Client Review)
Apr 17, 2009I just want to take the time and review Hivelocity. Boy oh boy, where to start. I am just so pleased with the customer support they offer and I don't even own a single product with them.
I currently own a server with another comapny and I am always looking at other options for cheaper prices, better services and etc.
I found Hivelocity through WHT and I took the time to start up a live chat which was answered quickly from Kevin. Kevin was very nice and welcoming. I was asking about discounts they could provide and etc. Kevin showed me their reseller program which seemed to be something I may be interested in. After a 15-20 minute chat with Kevin, he offered to add me on MSN if I ever wanted to chat which I thought was pretty nice.
After I got off live chat with Kevin, I decided to keep researching Hivelocity. I immediately signed up on Twitter (I never had a Twitter Account). I saw they had some awesome deals. They were offering an awesome deal today it looks like this:
"The next person to go to our site, open a live chat and say "I just got your TWEET" gets a Core2Duo 3.0Ghz e8400 for $5 the first month."
By time I even got onto Twitter, I noticed that this was already taken. I kept browsing their Twitter and hey what do you know, another great deal it followed like this:
"The 1st $5 Core2Duo sold in about 20 seconds so lets do it again. The next person to open a live chat saying "Give me a $5 Server" gets it."
I decided I was going to be late as the last one sold in 20 seconds. Well, it turned out it did get sold but, I got into a Live Chat with David from Hivelocity.
David informed me that the server was sold and I was a bit too late. What do you know, more great discounts! He offered me the same server for $5 on the first month. I decided not to take advantage of the offer as I wouldn't be able to put much use to the offer. I will be moving to Hivelocity within the next 1-3 months.
Overall I am very pleased with the great offers they provide and the support is just amazing!
Based on the sales support and the deals they provide, I did a bit of a rating on Hivelocity.
Sales Support:5/5
Deals:5/5
Overall:5/5
Also, if you decide your interested in Hivelocity's awesome offers, I would follow them on Twitter! They are constantly updating their Twitter and offering great deals. Their Twitter deals are 100% and it's pretty awesome a company like Hivelocity offers products and support so great!
Limestonenetworks Review [8 Month Review]
May 5, 2009I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.
Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.
This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.
In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.
At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.
The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.
From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.
This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.
Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.
Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.
Wholesaleinternet Review (4 Months Review)
Sep 12, 2008I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
Support:
Sales support is slow but tech support is fast!
That you very much Aaron/Wholesaleinternet!, keep up the good work!
Virpus Review 7 Month Review - My "ups And Downs"
May 1, 2009I have been with virpus for the past 7 months
I have posted an review earlier as well for 2 month : 2 month review
Let me summarize my experience so far,
Technical Support - 10/10 Really fab. even though I was on semi-managed plan, they never made me feel I was on a semi it always felt as if I was under complete management, they did every task I had asked them to do, which I didn't get on any other semi-managed host earlier.
I have no sort of complaints about their technical team, they tried to solve some problems which were due to the billing dept.
The minimum response for a ticket generally around 10-15mins and the completion with in an hr.
Billing Dept - This is some dept. that has kept me in wonder-land. Some times the replies were so pleasing and most other times the tickets are ignored. From, almost 2nd r 3rd month, the billing dept. tickets don't get regularly replied and used to bump the tickets in order to get a response to the query. Which I got some how, in a apologizing manner (no complaints for that :p)
Now, for the past 1 month we have been having some serious problems.
First, I had recd. some black-listed ip's when we joined virpus, we failed to check them (mistake on our end agreed 100%), which probably even they might not have been aware of.. As, we had a minor mis-understanding with godaddy during domain registration, my friend registered the domain using one of our partner address who resides in Singapore, where as the registration was done from India. Godaddy, assumed this was a spam registration and refunded the amount. So, we had to register the domain through another partner who resided in India. Godaddy was cool after we gave them the complete details, where they wanted some ID proof, and we provided them.
Our ip was on the black-list, we thought since our domain was spam-listed for a day, (until godaddy took it off) it made the hosts to assume the domain was black-listed, so we had manually submitted forms and proofs to most of the anti-spam agencies and mail providers, where they took the ban off the ip with in 15-20 days after we joined virpus.
Our domain was no longer under black-list, but ip was still under black-listed in some sites, such as rediff, it took more than 2 months to set the things straight at rediff, where we did some config added from the tech.dept. such as setting up spf record, and did a few tweaks here and there.
Even after making all these efforts, our ip was still under black-list of some ISP's. Our main domain (the domain which was under bl list earlier) loads well for every user, but our child domains where we have blogs and other activities do not load for lots of users. The ping results in the internet gives 100% but on their particular systems it gives no ping. Some times, the site loads wierdly such as,[url] might load but [url]might not load, and vice-versa, some times local ping fails but site loads, its all wierd and we found the reason to the problem to be ip after some minor confirmation from our end. We were losing our revenue of more than 60% just because of the failure of loading on the site, the tech. dept used to ask the ips which are facing prob to check if they are blocked, but its not possible to give ips of users who visit as guests and others, we have noted reports on other sites that our site wasn't loading for them. We still were able to give few ips for check and found them not-blocked on the ip. The sites are able to be viewed for all from proxy sites such as stage6.info but we can't ask each viewer to go to proxy site to view if they are unable to load, it will become ridiculous and we might lose our entire traffic some day.
We had shifted our domains temporarily to other vps where we noted none of the users had a single complaint, we were there for more than a week, which ensured the problem was not the domains but the ips, again after returning to the virpus hosts, we had created 3 tickets to sales/billing dept. to issue fresh ip's, got 0 reply and mailed to mr.Ken using : kenneth.odem@virpusnetworks.net got no reply after 48hrs.
We have to agreee, Earlier,mr.Ken was so helpful he helped us when we didn't have any funds to issue, since we had an dispute with an item where our payment was delayed by paypal. So, we had paid them almost 10 days later than the due date where mr.Ken was so helpful and saw to it our VPS could stay online despite the payments not been released.
In thanks, we had directly mailed our check we got from an ad-agency, which again made around 5-10 days in the payment, which made our balance stand in the positive note, we have our balance in the account for the past 3 months so that there are no dues left.
But, in the past 1 -2 months the replies have been disappointing.
We planned to leave virpus and join other host, where we burnt our hands, we looked for other reputed VPS and had a few in mind after our staff suggested few good organizations(don't prefer to name them here as it would be mis-leading).
Since, virpus wasn't ready to refund the amount in the credits we decided to continue with virpus atleast as a sideby host. Later, some how our members suggested we used virpus as a main host, so we wanted fresh ip's to get rid of the damn problem we are having but we have recd. no response for the past 1 week.
Now, lately after the maintenance our VPS was down for approx. 26-27hrs on april 25th Saturday, where our traffic is usually on the weekends. We lost the compelete traffic and revenue. When we asked if it come under credits, we got response as : This was the result of scheduled maintenance we cannot, it would not qualify under our SLA. (just giving the main result statment off the entire reply recd. from sales). Its some thing we would like to regret but for sure this isn't some issue, which could make us think to get to a new host.
The reply from the sales dept. has made our staff making funny betting, as one would win if we get a reply and other would if its not replied with in 48hrs, lately the first one is winning () due to lack of communication.
This might be our last month. Our next due date major amount would be taken from the credits, so a very little amount would exist in the account. We will stay with them until our amount with them is spent.
We had enjoyed really good with the tech. dept but the sales dept has been really poor in the recent past. I am forced to say this as even after mailing we haven't got response where, mr.Ken stated if our tickets were lost or some thing, mail to him but either didn't work so far.
Once, earlier when we requested for change of ips we were said some $7 or some thing would be charged for the swap, when we made other enquiries about it we didn't get a response till date
My tickets which lay un-responded:
203497
509467
385781
509467 and 385781 are double-post of the ticket, but got reply for none of the above tickets. Was expecting a reply for 1 atleast.
I was ready to pay excess charge for the new ips as there some mistake from my end in failure to check the ips before getting them but I wanted some concession as the major mistake was from their end while dispatching ips. I am not refusing to pay but I wanted the concession, got no reply and the above tickets are a proof of them.
Our staff online time and their live chat time don't tally, so we can't make any contact to them on live as well.
I am not sure if this is mis-understanding or what, but it has been a mixed experience for me. For sure, their sales crew have to be increased that's some suggestion I would strongly do.
I can recommend this host to any one for the tech. support they provide but can't guarantee them for the sales dept. replies based on my past/recent experiences.
Totally my site down for around ~30hrs including all the maintanence and other reasons, it could be a bit less but I am rounding it off, for sure its more than 28hrs
My over all rating: 7.5/10
Tech. Dept - 10/10
Sales/Billing Dept - 5/10
my site submitted for review via report feature
I tried to give all my experience on virpus and I am not against any one for joining virpus nor have any fights with virpus team.
May be if we get response from sales we might still consider continuing with virpus but that stands low at the moment.
1 And 1 Review
Dec 15, 2008First off they did not setup my server for nearly 2 days. I bitched and was apologized about that. They said I would get 10% off my next month.
I proceed to get everything running and start setting up my domains and then blamo its gone! It was reset they said even though I did not have a remote switch. I asked them why they did that and they insisted it was me. Whatever. So I setup everything again and was getting horrible speeds for my photography site. The hell???? They promised me the world when I signed up with them. I also got to deal with "outsourced tech support" from india that was not helpful.
I finally get things running but its still a slow *** server and they try to tell me I needed to upgrade to a much faster plan and get a better processor and memory. I tell them screw that they are throttling my bandwidth. Like memory and processor are gonna make a difference for 3 websites 1 with forums and 1 for photography then my personal site.
WBS Review, Please
Sep 18, 2009Can you share with me about your experience with WBS as a provider? Including account management, support and of course quality of the network, Also I am interested whether they really have a good South America connectivity.
View 9 Replies View RelatedUk2.net Review
May 15, 2009havent seen any uk2.net review on WHT? maybe someone can share since im really keen on getting a shared hosting plan there?
View 14 Replies View Related1 And 1 Review ....
Oct 30, 2009I have been using 1 and 1 web hosting for almost 3 months now. In that time my site has never been down. I use them to host my website but i use google App for my email server.
In the three months that i have been hosting with them i have only had to put in one ticket due to a mysql database issue. Which then turns out something that i have done.
I would recommend 1 and 1 to my friends and family.
I have two domains hosted with them...
The NY NOC 9 Day Review
Dec 1, 2008Since I've been noticing a thread about how this company is a scam and a fraud and will take your money and run.... I wanted to post my review of them.
Super VPS #2 ($9.95) was bought on 11/21 at 5:42 PM. I received the VPS login information about 4 hours later.
I have this VPS for a VPN server that I run for my personal use. I have so far had 100% uptime and nothing has been wrong. Everything is working great.
I have sent in a number of ticket with things that I need to be enabled for the VPN to work. All of my tickets were responded to within a reasonable time limit. I say reasonable for the following reasons:
1) I used to work in the hosting business and it's almost impossible to give a hour resolution unless you have a big time staff
2) this VPS in UNMANAGED so I didn't expect support to be online waiting for my ticket
Andy has been a great person and I truly thank you for everything you've done on my VPS for me.
The VPS has great connections to the internet. Although I ALWAYS prefer that Cogent be left out when I buy a server or VPS, this one came with it but most of my routes take Level 3 and Internap so I am perfectly fine with it. They also setup rDNS for me in a matter of minutes.
I have pushed 4GB so far and am not having any problems with any one else's VPS affecting mine.
So to sum it up:
Support = 8/10 (If you offered a guaranteed response in xx minutes that would be great)
Network = 9/10 (I prefer not to have Cogent since they send you all over the USA unlike other carriers)
Price = 10/10 (Find me a $10 VPS that offers all this on a stable NOT OVERSOLD node)
Uptime = 10/10 (So far so good!)
Overall Experience = 9/10
If you are looking at a VPS and just want to try this out, you really can't lose anything with this $10 plan. I would highly recommend The NY NOC.
Note to mods: I have submitted my IP and info through the ticket system.
Review: The NY Noc
Oct 13, 2007Name: The NY Noc
Thread: [url]
Website: [url]
Package offered to WHT:
Unmanaged
128MB RAM
10GB Space
300GB Transfer
HyperVM / LxAdmin
Root Access
2 IP Addresses
$9.95/mo US
10mbit/s (true)
I have been a customer of this provider for almost two months now. They have provided great support (especially concerning their response time). Uptime has been 99%+ as advertised - very reliable.
The package they offer above is one of the cheaptest I have found on these forums or on the net. Most others offer similar packages but only provide 1 IP and 150GB/mo transfer. If this company continues with well managed servers and customer support, I believe they will be well worth the investment a customer makes.
Bad Review For SkyNetHosting
Apr 25, 2009I subscribed to SkyNetHosting at 27th December 2008.
At that time, it was a great experience for me, I had some questions with their packages, so I submitted the tickets and I got speedy and helpful support.
My websites with them are working really fine until recently. Starting from February, their server started to experience several downtime and the worst is, the accumulated downtime in a recent week is more than 30 hours.
I am extremely sad when I submitted the tickets to ask about it, they take more than 8 hours to reply me, which they updated me that the server is still down. I was expected them to tell me the server is alright now after half a day of downtime.
They finally decided to migrate the server when they think they cannot do anything to stop the downtime, which is explained at the following address.
http://skynethostingtalk.com/viewtopic.php?t=1359
My nightmare started again here, my websites experienced long down time again, which is more than 3 days, I wonder why do they take such long time to migrate servers?
After the migration, I thought all the bad things came to the end, but appatently I am wrong.
Few of my websites are showing strange content, which I think the content from other website on the server.
Few of my websites are showing the "cPanel Great Success" page, including the following message.
Great Success !
Apache is working on your cPanel® and WHM™ Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
I also cannot login to my FTP and Shell account.
Yesterday, I got new problem with them again, one of my website is showing some errors, which I think it was the error I have seen when I am working on the website. Which means, it was a outdated copies of my website, how could it be here when the website was working properly?
I suspected that they restored a outdated backup to my website without my notice.
I submitted a ticket to ask for help, they replied me after 9 hours, said that:
Hi,
The backup was created just before migrating the server. Please check now and let me know for any further assistance.
I am so tire with the downtime and I do not even care that they took 9 hours to reply me. The problem is, the ticket do not give me any solution and my website is still down!
Again, I submitted a ticket for it just now, I wonder how long would they take to reply me and recover my website this times?