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Difference Between A Level 1, 2, And Three

what is the difference between a Level 1, 2, and three issue.

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Is there any preset criteria for it like Level 1 includes a, b & c, Level 2 includes d, e & f and level includes x, y & z?

I know the difference in General but, I wanted a specific answer.

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my VPS has been hacked as per as the provider emailed me

Your VPS is hacked at OS level. It was running following suspicious processes and bot files were uploaded to it.

-bash-3.00# ps aux
root 1 0.0 0.0 1628 600 ? Ss 19:27 0:00 init boot
root 18326 0.0 0.1 2156 1164 ? Ss 19:27 0:00 bash
root 18354 0.0 0.0 2156 524 ? S 19:27 0:00 bash
root 18356 0.0 0.0 1524 468 ? S 19:27 0:00 sed s/.*ifcfg-venet0://
root 18357 0.0 0.0 1780 100 ? T 19:27 0:00 ls -1 bak/ifcfg-venet0:*
root 18358 0.0 0.0 0 0 ? Z 19:27 0:00 [sed] <defunct>
root 11610 0.0 0.0 1628 296 ? Ss 19:32 0:00 init boot
root 11611 0.0 0.1 2156 1200 ? S 19:32 0:00 /bin/bash /etc/rc.d/rc.sysinit
root 11625 0.0 0.0 1484 572 ? S 19:32 0:00 /sbin/initlog -r /etc/rc.d/rc.sysinit
root 11839 0.0 0.0 1456 276 ? Ss 19:32 0:00 minilogd
root 12006 0.0 0.0 2156 532 ? S 19:32 0:00 /bin/bash /etc/rc.d/rc.sysinit
root 12014 0.0 0.0 1780 104 ? T 19:32 0:00 ls ifcfg-lo ifcfg-venet0
root 12021 0.0 0.0 27104 512 ? S 19:32 0:00 sort -k 1,1 -k 2nroot 12022 0.0 0.0 1372 52 ? T 19:32 0:00 sed s/[0-9]/ &/
root 12025 0.0 0.0 1524 464 ? S 19:32 0:00 sed s/ //
root 12030 0.0 0.0 0 0 ? Z 19:32 0:00 [sed] <defunct>
root 12044 0.0 0.0 0 0 ? Z 19:32 0:00 [sed] <defunct>
root 5654 0.0 0.0 1912 392 ? Ss 22:46 0:00 vzctl: ttyp0
root 5655 0.2 0.1 2156 1248 ttyp0 Ss 22:46 0:00 -bash
root 5733 0.0 0.0 2312 764 ttyp0 R+ 22:46 0:00 ps aux
-bash-3.00# cd /usr/local/games/-bash-3.00# ls -a.
.. irc
-bash-3.00# cd irc/-bash-3.00# ls
1 12 15 18 20 23 26 29 31 34 37 4 42 45 48 50 53 56 59 61 64 8 common mfu.txt
r00t ssh
10 13 16 19 21 24 27 3 32 35 38 40 43 46 49 51 54 57 6 62 9 full pass_file skan x
11 14 17 2 22 25 28 30 33 36 39 41 44 47 5 52 55 58 60 63 7 all ps ss-bash-3.00

how can I know what is the issue over here

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I believe my server has been hacked as I did the top and observe as follows

top - 15:53:39 up 12 days, 3:16, 2 users, load average: 7.87, 10.30, 11.10
Tasks: 789 total, 3 running, 771 sleeping, 0 stopped, 15 zombie
Cpu(s): 20.4% us, 9.3% sy, 4.8% ni, 35.0% id, 30.1% wa, 0.4% hi, 0.0% si
Mem: 2074364k total, 2048296k used, 26068k free, 72136k buffers
Swap: 2040244k total, 2076k used, 2038168k free, 1286884k cached

22488 root 27 12 3376 1352 508 R 16.8 0.1 12:08.63 rsync
15370 named 20 0 84020 30m 1936 S 4.2 1.5 20:15.72 named
16732 root 16 0 4684 1456 868 S 2.9 0.1 0:01.07 ftp
22489 root 27 12 5444 1860 1420 R 2.9 0.1 3:27.51 ssh
26448 mailnull 17 0 9016 4088 2832 D 2.9 0.2 0:00.11 exim
26436 mailnull 16 0 0 0 0 Z 2.4 0.0 0:00.09 exim <defunct>
477 root 15 0 0 0 0 D 2.1 0.0 217:34.28 kjournald
26408 mailnull 16 0 8964 4584 3244 D 2.1 0.2 0:00.08 exim
26442 mailnull 16 0 0 0 0 Z 2.1 0.0 0:00.08 exim <defunct>
16975 root 15 0 4684 1444 856 S 1.6 0.1 0:00.56 ftp
23071 root 16 0 3760 1420 764 R 1.6 0.1 0:05.08 top
26477 root 16 0 8616 3892 2656 D 1.6 0.2 0:00.06 exim
26486 root 15 0 9420 3888 2656 D 1.3 0.2 0:00.05 exim
16694 root 15 0 4684 1436 848 S 1.0 0.1 0:00.63 ftp
16840 root 15 0 4684 1448 860 S 1.0 0.1 0:00.43 ftp
16865 root 15 0 4684 1444 856 S 1.0 0.1 0:00.72 ftp
16932 root 15 0 4684 1444 856 S 1.0 0.1 0:00.42 ftp
17275 root 15 0 4684 1448 860 S 1.0 0.1 0:00.57 ftp
26434 mailnull 16 0 8972 3956 2704 D 1.0 0.2 0:00.04 exim
26437 mailnull 15 0 8964 3920 2688 D 1.0 0.2 0:00.04 exim
26451 mailnull 15 0 8968 3932 2696 S 1.0 0.2 0:00.04 exim
26489 root 18 0 10568 3912 2656 S 1.0 0.2 0:00.04 exim
5310 root 15 0 40104 35m 1888 S 0.8 1.8 10:55.77 tailwatchd
16771 root 15 0 4684 1448 860 S 0.8 0.1 0:00.44 ftp
16779 root 15 0 4684 1448 860 S 0.8 0.1 0:00.56 ftp
16806 root 16 0 4684 1444 856 S 0.8 0.1 0:00.71 ftp
16844 root 15 0 4684 1440 852 S 0.8 0.1 0:00.57 ftp
16854 root 15 0 4684 1444 856 S 0.8 0.1 0:00.72 ftp
16857 root 15 0 4684 1444 856 S 0.8 0.1 0:00.63 ftp
16868 root 15 0 4684 1448 860 S 0.8 0.1 0:00.79 ftp
16885 root 15 0 4684 1448 860 S 0.8 0.1 0:00.68 ftp
16982 root 15 0 4684 1440 852 S 0.8 0.1 0:00.40 ftp
17008 root 16 0 4684 1448 860 S 0.8 0.1 0:00.69 ftp
17038 root 15 0 4684 1448 860 S 0.8 0.1 0:01.01 ftp
17082 root 15 0 4684 1448 860 S 0.8 0.1 0:00.71 ftp
17106 root 15 0 4684 1444 856 S 0.8 0.1 0:00.84 ftp
17288 root 16 0 4684 1448 860 S 0.8 0.1 0:00.69 ftp

Now..I am logged in root in two terminals and it shows

root pts/2 Apr 28 15:19 (x.x.x.x)
root pts/3 Apr 28 14:06 (x.x.x.x)

I am just wondering how can the root perform ftp tasks where my root login is sitting idle and what about pts/0 and pts/1

I stopped the ftp service in cpanel and it is started automatically..

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Here is the output of tune2fs for reference:

web1:/webroot/var/run/lighttpd# tune2fs -l /dev/sda2
tune2fs 1.40-WIP (14-Nov-2006)
Filesystem volume name: /webroot
Last mounted on: <not available>
Filesystem UUID: 62625b28-9ad6-4258-8acc-0bfa0e7b5f48
Filesystem magic number: 0xEF53
Filesystem revision #: 1 (dynamic)
Filesystem features: has_journal filetype needs_recovery sparse_super large _file
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Filesystem state: clean
Errors behavior: Continue
Filesystem OS type: Linux
Inode count: 2626560
Block count: 5242880
Reserved block count: 262160
Free blocks: 5123494
Free inodes: 2626465
First block: 0
Block size: 4096
Fragment size: 4096
Blocks per group: 32768
Fragments per group: 32768
Inodes per group: 16416
Inode blocks per group: 513
Filesystem created: Fri Jun 27 13:34:27 2008
Last mount time: Sun Jun 29 01:11:27 2008
Last write time: Sun Jun 29 01:11:27 2008
Mount count: 7
Maximum mount count: 36
Last checked: Fri Jun 27 13:34:27 2008
Check interval: 15552000 (6 months)
Next check after: Wed Dec 24 12:34:27 2008
Reserved blocks uid: 0 (user root)
Reserved blocks gid: 0 (group root)
First inode: 11
Inode size: 128
Journal inode: 8
First orphan inode: 820811
Default directory hash: tea
Directory Hash Seed: de38e2ce-4ee2-4ecd-a562-16ecb5982500
Journal backup: inode blocks
Also /etc/fstab entry for /dev/sda2:

web1:/webroot# cat /etc/fstab|grep sda2
/dev/sda2 /webroot ext3 defaults 1 2

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I was wondering what's involved when managing a server (brief summary)?

I've been reading these pages and I'm sure this is within my capabilities.


Obviously there's more to keep it ticking over smoothly so that's what I'm not sure about. I'm going to go for a server at Limestone Networks with cPanel.

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i am trying to set up an acct now and having some serious problems.

I can't even find the File manager to add files, images, etc.
add email accts, forwarders..etc..

Please help the host's tutorial didn't give me much. Icalled support & they want to charge us to ask for support since it is a un-managed vps. I did manage to update the NS and add the I think there are only a few more simple steps. BUT I can't believe the file manager is not there or email set-up.

it is a linux VPS with cPanel

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