CPanel Unknown License File Version

Jun 28, 2007

After the cPanel Update i'm getting this error: Unknown License File Version

In SSH i run this command:



and i get this error:


Can't connect to cpanel key server: timeout.

Any other method to Update the License File?

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Cpanel :: Unactivated License File

Feb 9, 2008

My server was rebooted and when it came back online it shows.

Unactivated License File

I did a /usr/local/cpanel/cpkeyclt and everything failed. What can i do to resolve this?

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Ffmpeg :: Cannot Open Shared Object File: No Such File Or Directory In Unknown On Line 0

Mar 6, 2008

Rapidly growing error logs showing the same message

$ug-non-zts-20020429/' - /usr/local/lib/php/extensions/no-debug-non-zts-20020429//usr/local/lib/php/extensions/no-debug-non-zts-20020429/ cannot open shared object file: No such file or directory in Unknown on line 0

root@server [~]# ls /usr/local/lib/php/extensions/no-debug-non-zts-20020429
./ ../*
root@server [~]# ls /usr/local/lib/php/extensions/no-debug-non-zts-20020429
./ ../*

Using cpanel 11 / centos 4

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Unknown File Size

Oct 20, 2007

i think it's an apache problem, but whenever i download something from my server via http, i get unknown file size when downloading. it's not a big problem, but it's kind of annoying.

does anyone know why it's doing this?

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File Server With CDP/ Or Some Version Of Inhouse Snapshot

Aug 12, 2008

We have a immediate need for a fileserver with some sort of CDP/snapshot backup offered on their own internal *lan*

It will be primarily used as a file server with multiple developers worldwide .

Can anyone recommend a hoster with this. Reliability and Quality.
Not necessarily a requirement, but the person managing this *would prefer a Plesk CP*.

Looked at softlayers offerings and while it's fair for what it their pricepoint, we would just setup one in a DC. It's moreso a immediate need that does not allow this.

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Warning: Unknown: Failed To Open Stream: Permission Denied In Unknown On Line

May 8, 2009

I have set up my Virtual Private Server and uploaded all my site's files to /var/www folder. Before that, there was an old simple 'index.html' file

<h1>IT WORKS!!!!</h1>
and when I typed the address it displayed correctly. Then I deleted this html and uploaded my files through FTP and now the browser says :

Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0

Fatal error: Unknown: Failed opening required '/var/www/index.php' (include_path='.:/usr/share/php:/usr/share/pear') in Unknown on line 0

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Buy Cpanel License

Nov 13, 2008

i was hosting with the planet and moved to ecatel for some issues ,i used to get cpanel for just 25$ from theplanet ,here ecatel asks me to get license directly as they don't sell cheapest i see on web is 38$ is there any other place i can get the price theplanet gave me

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Any CPanel VPS License Under 15$/mo

Sep 25, 2007

Do you know any cpanel distributor which offer cPanel VPS Licenses under 15$/mo? is offering that for 15$/mo.

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CPanel VPS License Increase

Jul 18, 2008

Just received this from cPanel... it is a substantial price increase (33%). Should be fun explaining to customers why they will start to be billed more...

Earlier this year we released cPanel VPS Optimized as part of our ongoing effort to provide quality web hosting automation software. You can learn more about this optimization of our software for VPS environments on our website at:

In order to provide optimized software and ensure continuous updates for your virtual server customers, effective September 1, 2008 the monthly pricing for all internal virtual server licenses will be increased by $2 per license.

This price increase is for virtual server licensing only and will not affect your dedicated server license pricing.

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Cpanel VPS Optimized License

Nov 6, 2009

I'm looking for Cpanel VPS Optimized License.

How give it for cheapest price ? With my server is going to be $10/mo

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Where Can I Get Cheap Cpanel License

Jun 8, 2009

I want external cpanel license, cheapest iv'e seen is $36.00.

Anyone else sells them cheaper?

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Does A VPS Client Need A Cpanel License

Jul 10, 2008

Does a VPS client need a cpanel license.

Or do the HOST'S give them certain access through the HOSTS cpanel/WHM

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Cpanel/whm License Split To 5 VPS

Jun 24, 2008

I like to have split delicated server into 5 VPS...How is the license goes for cpanel/whm?

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Cpanel Internal VPS License

Apr 5, 2007

list quality data centers that offers internal Cpanel VPS licenses in the 7-10 dollar range per VPS.

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CPanel VPS License On 128MB Of Memory?

Aug 22, 2008

if the cPanel VPS License will work on 128MB of memory?

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CPanel :: Refreshing License Without Root

Mar 18, 2015

I cannot access my root because the password keep changed when i am change it idk why. So i make Reseller with all permissions of root, after 15 days i am buying a new license for one month but it need to run root command to refresh the license, i have try to login with the reseller account but it didn't have root access, then i am asked the vps provider and he told me to reinstalling the vps.

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Can Cpanel VPS License Be Used On Microsoft Virtual Server?

Sep 1, 2007

I have a Microsoft Virtual Server VPS and I was looking at cpanel licensing prices which is cheaper for VPS (~$15/month for VPS, compared to ~45/month for dedicated). However, it doens't say what kind of VPS can be used for this pricing. Does anyone know if it matters for cpanel pepole? Or as long as it is VPS, they are okay with it?

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Invalid CPanel License After Changing Hostname

Jan 3, 2007

Changed my server hostname and no I can't get into WHM/cPanel as its telling me the cPanel license is invalid.

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Apache :: Compiled Version Does Not Match Loaded Version

Mar 26, 2014

I am running Apache on a Windows server and it is up and running.I downloaded and installed:

Apache 2.4.9 Win32 [Apache VC11 Binary]

And included ModSecurity from download:

The version of ModSecurity is mod_security-2.7.7 . It is up and running, but I get a warning:

ModSecurity: Loaded PCRE do not match with compiled!

Here's the difference in the PCRE from the logs:

PCRE compiled version="8.33 "; loaded version="8.34 2013-12-15".

The compiled version does not match the loaded version. Is this something I should be concerned about and try to find compiled versions that match?

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CPanel E-mail :: Why Did Esmtpsa Change To Unknown

Sep 1, 2014

As you can see one email is from 19 and the other one is from last night. From the same domain. I compared the headers and the headers are very close to identical other than the esmtpsa. I did a SPF record and it did not change it.

I am concerned because i dont want to get myself or my domain blocked and if i understand this corrrectly (which i prob dont lol) UNKNOWN could get me blocked or blacklisted.

What is the cause of my esmtpsa (which i guess is extended smpt) to now show UNKNOWN?


esmtpsa (TLSv1:DHE-RSA-AES256-SHA:256) 19 Jun 2014
esmtpsa (UNKNOWN:DHE-RSA-AES256-GCM-SHA384:256) 31 Aug 2014

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CPanel BIND/DNS :: Ping - Unknown Host

Nov 6, 2014

i have added an A Record to domain "" which is "", but when i ping it, i face with this

ping: unknown host

I have check resolve.conf and placed dns's that datacenter gave me... Also I have run these commands

/etc/rc.d/init.d/named restart
/etc/init.d/network restart

The strange thing is that old A records work fine like

but new records have problem...

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CPanel External For Dedicated Server, Any Cheaper Than $36/mo For 1 License

Sep 4, 2008


Is that as cheap as it gets? I dont need support. Any opinions or suggestions?

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CPanel :: Verify License Using Customer Dedicated IP Address?

Feb 23, 2015

Recently we have assigned a dedicated IP to one of our customers and after that our WHM is trying to validate the license using the customer's dedicated IP address and not the main IP address of the server

We have checked all of the following paths:
/var/cpanel/mainip ( main IP of the server is written here)
/etc/ips (main IP address of server is not listed here)
/etc/hosts (server hostname and relevant IP address which is the main IP address of server is listed there)
/etc/sysconfig/network (server hostname is listed here)

On this path:
server configuration > Basic Cpanel & WHM setup > Basic Config

We have properly configured the right network interface and also the main shared IP address of the server
The network interface is correctly configured and shows the main IP address of the server

But when we issue this command on the SSH we see that the license is being validated using one of our customer's dedicated IP address instead of the main IP address of the server

lynx -dump [URL] .....

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CPanel Database :: InnoDB Error - Unknown Storage Engine

Jun 12, 2014

When I start mysql using skip-innodb it starts normally but when i do that without skip-innodb mysql fails to start.

When skip-innodb in my.cnf error in some site :

Array ( [0] => 42000 [1] => 1286 [2] => Unknown storage engine 'InnoDB' )

mysql> show engine innodb status;
ERROR 1286 (42000): Unknown storage engine 'innodb'

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CPanel E-mail :: Exim Abandoned - Unknown / Malformed Or Incomplete Option -s

Jul 3, 2014

I am getting the following error in my ssh terminal when my script prompts an email to be sent:

exim abandoned: unknown, malformed, or incomplete option -s

My script is as follows:


void send_alert(const std::string &subject, const std::string &text) {
start_sql("SELECT * FROM tconfig;");
std::string sender_addr = decode_str(sql_result("sender_addr"));
std::string alert_addr = decode_str(sql_result("alert_addr"));

[Code] ....

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CPanel Database :: Error 1286 - Unknown Table Engine InnoDB On Server

Dec 18, 2014

I have seen on my server the websites are down and they return an error:

Notice: Error: Unknown table engine 'InnoDB'
Error No: 1286
SELECT * FROM oc_store WHERE REPLACE(`url`, 'www.', '') = '' in /home/website/public_html/system/database/mysql.php on line 50

and in phpmyadmin when I click on a table to view the contents of anydatabase I receive this error:

#1286 - Unknown table engine 'InnoDB'

and when I view the MySQL Databases in cPanel I also see this error:

The adminbin “cpmysql” in the “Cpanel” namespace call to function “DBCACHE” ended prematurely: The subprocess reported the “” (255) error when it ended.

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CPanel Database :: Mysqli Prepare Error - Unknown Storage Engine InnoDB

Nov 8, 2014

I use VPS digitalocean, I use Xenforo source code for the site, two days ago, I get this message:


An exception occurred: Mysqli prepare error: Unknown storage engine 'InnoDB' in /home/channeldohoa/public_html/forum/library/Zend/Db/Statement/Mysqli.php on line 77

Please see: -

I've followed the instructions, by:

1. Stop MySQL
2. Remove the Log File
3. Then start MySQL.

Then it works again, but only 15 minutes it was the message "An exception occurred: Mysqli Prepare error: Unknown storage engine 'InnoDB' print '

This is the text file: /etc/my.cnf

PHP: [mysqld]max_allowed_packet = 16Mdefault-storage-engine = MyISAMinnodb_use_native_aio = 0

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CPanel BIND/DNS :: CPHulk Page On DNSonly Server Showing License Error After Update

Feb 4, 2015

On 3 of my cPanel DNS Only server I am seeing this below after upgrade to WHM 11.48.0 (build 7).

WHM Home » Security Center » cPHulk Brute Force Protection

Thank You for installing cPanel & WHM.

In order to access the interface, you will need to make sure that the software license on this server is active and installed.

Your license could not be activated because:

Cannot Read License File

First, go to License Verification - cPanel Inc. and enter the public IP address of this server to make sure it is licensed.

If licensed, try running /usr/local/cpanel/cpkeyclt from the command line as root.

You'll also need to make sure that port 80 is open to contact our license server and that your server's hostname is a FQDN.

If you don't currently have a license, you can obtain a trial license by registering at the cPanel Store and requesting a trial under Free Services.

You can purchase/lease a license directly from cPanel or from one of our Partners

Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.

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CPanel :: PHP Fatal Error - XCache - Failed Init Opcode Cache In Unknown On Line 0

Feb 26, 2015

every XX days I've got blank website page for several hours ad then magically site is back again. In the error log of website i see:

[26-Feb-2015 12:48:09 UTC] PHP Fatal error: XCache: failed init opcode cache in Unknown on line 0
[26-Feb-2015 12:48:09 UTC] PHP Fatal error: XCache: Cannot init in Unknown on line 0

How do I disable Xcache and opcode?

I already modify the php.ini and turned to "Off" the xcache (and restart apache) but could not find any refer for opcode. Site still gives balnk page

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Convert / Update CPanel/WHM Version

May 28, 2009

how to convert cPanel/WHM version from RELEASE to STABLE with latest version

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How Can I Show Hidden File In Cpanel File Management Tool

Jun 16, 2008

i have a server with centos,

i need to edit the hidden file .htaccess from the file management tool of cpanel,

but the hidden files not shown,

ow can i modify the setting and let the files shown in the file management tool of cpanel?

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