Why Not To Buy From Rackmount Micro

2-3 months ago I ordered 2 machines to test them out. build and ship time was told a week. ok thats fair.

two weeks go by nothing.

third week get a hold of someone due to a company "move" and my sales guy being let go my order got lost somewhere. was assured it would be shipped out on monday overnight.

Tuesday rolls around no equipment. can't get ahold of anybody.

Week passes no word. I initiate a charge back. charge back starts its motion.

month later my charge back is reversed? puzzled. Geta hold of clark at RMM. was promised up and down that he would take care of it and call me on monday.

Few days pass. no word... So I get a hold of him on IM. he's still looking into it/talking to the bank?

another week or two passes. I contact clark the other day. says he has a conference and a meeting with the bank.. sure great whatever.

To this day still no response. So what i'm out 1425? i'm going to go backto my bank again and charge back yet again or send them after RMM.

Aparently the chargeback never went through because surprise surprise RMM's bank account was zero'd out. i.e no funds to take.

RMM. I'm tired of waiting and i'm tired of the lies. Just take care of it, I hav avoided this and I will continue to tell people why its not a good idea to use your company when people ask for hardware venders and requests.