Upgrade CPanel: ERROR: Getpatch

Aug 22, 2007

Code:

Updating Virus Patterns...ERROR: getpatch: Can't download daily-3987.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3988.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3989.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3990.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3991.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3992.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3993.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3994.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3995.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3996.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3997.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3998.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3999.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-4000.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-4001.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-4001.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-4001.cdiff from database.clamav.net
ERROR: Can't download daily.cvd from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: Can't download daily.cvd from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: getpatch: Can't download daily-3986.cdiff from database.clamav.net
ERROR: Can't download daily.cvd from database.clamav.net
...Done

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After CP11 Upgrade: 404 Error While Loading Any Site.com/cpanel/

Jun 10, 2007

After upgrading to cPanel 11 ( did all steps in the checklist ) i can not login using site.com/cpanel & site.com/webmail , but i can login using [url]and [url], same as webmail at 2095 and 2096.

Im using RHEL 4 and latest cp v11 RELEASE

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Error: Missing Dependency: Bind During Yum Upgrade

Jun 20, 2008

While trying to update CentOS release 5 (Final) via yum, we are getting a missing dependency error that stops the upgrade. It seems that bind is missing.

Error: Missing Dependency: bind = 30:9.3.3-7.el5 is needed by package bind-chroot

However when we try to install bind, we get this error.

root@saturn [~]# yum install bind
Loading "installonlyn" plugin
Loading "fastestmirror" plugin
Setting up Install Process
Setting up repositories
Loading mirror speeds from cached hostfile
Reading repository metadata in from local files
Excluding Packages in global exclude list
Finished
Parsing package install arguments
Resolving Dependencies
--> Populating transaction set with selected packages. Please wait.
---> Package bind.i386 30:9.3.3-10.el5 set to be updated
--> Running transaction check
--> Processing Dependency: bind = 30:9.3.3-7.el5 for package: bind-chroot
--> Processing Dependency: bind-libs = 30:9.3.3-10.el5 for package: bind
--> Restarting Dependency Resolution with new changes.
--> Populating transaction set with selected packages. Please wait.
---> Package bind-libs.i386 30:9.3.3-10.el5 set to be updated
--> Running transaction check
--> Processing Dependency: bind = 30:9.3.3-7.el5 for package: bind-chroot
--> Processing Dependency: bind-libs = 30:9.3.3-7.el5 for package: bind-utils
--> Restarting Dependency Resolution with new changes.
--> Populating transaction set with selected packages. Please wait.
---> Package bind-utils.i386 30:9.3.3-10.el5 set to be updated
--> Running transaction check
--> Processing Dependency: bind = 30:9.3.3-7.el5 for package: bind-chroot
--> Finished Dependency Resolution
Error: Missing Dependency: bind = 30:9.3.3-7.el5 is needed by package bind-chroot

The strange thing is that Bind is running perfectly on the server.

bind-9.3.3-7.el5
ypbind-1.19-7.el5
bind-chroot-9.3.3-7.el5
bind-libs-9.3.3-7.el5
bind-utils-9.3.3-7.el5

root@saturn [~]# yum upgrade ...

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Plesk 12.x / Linux :: Error 502 Bad Gateway After Upgrade

Jun 27, 2014

I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:

502 Bad Gateway

nginx

This is the log:
2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"

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Plesk 12.x / Linux :: Error Opening Panel After Upgrade To 12.0.18

Jun 17, 2014

I have a V-Server account with Strato and just upgraded to 12.0.18 through the panel updater. The installation completed successfully, at least the installer gave me no error.

After the installation I tried to login and got the following error (I wasn't able to enter my credentials..):

I tried to repair permissions with:

Code:
/usr/local/psa/bin/repair --restore-vhosts-permissions

Which worked and I could now login. The Panel opened with the following error:

I can access certain areas of the panel without error (i.e. tools and settings etc, but I get the error when I try to access the control panel for single domains etc...)

Here an extract from the panel.log

Code:
[17-Jun-2014 19:49:12 Europe/Berlin] Exception: Permission denied
file: /opt/psa/admin/plib/Lock/Manager/Hierarchical.php
line: 105
code: 0
trace: #0 /opt/psa/admin/plib/Lock/Manager/Hierarchical.php(105): LockManagerClient->__construct()

[Code] ......

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Jun 19, 2014

After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.

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Feb 24, 2007

The problem appeared from register globals, in the shop oscommerce after the actualization PHP to the version 4.4.5 information appears me: FATAL ERROR: register_globals is disabled in php.ini, please enable it! and if I add: php_flag register_globals On to the file .htaccess this: one can not display page.

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Plesk 11.x / Linux :: Upgrade From 11.0.9 To 11.5 Database Error - Unknown Columns

Sep 9, 2013

I just upgraded from 11.0.9 and i got the following error

ERROR: Zend_Db_Statement_Exception

Eine Ebene höher
SQLSTATE[42S22]: Column not found: 1054 Unknown column 'ipAddress' in 'where clause'

A Google Search shows that under Windows there is dbupgrade.exe

Is there such a tool under Linux too??

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Plesk 12.x / Linux :: Upgrade 10.4.4 - Postfix Queue File Write Error

Jan 29, 2015

I just upgraded our Plesk 10.4.4 to 12.0.18 (on Ubuntu 10.04, about to be upgraded to 12.04). Now I get the dreaded 'queue file write error' in postfix on message delivery.

It tries to open /usr/lib/plesk-9.0/postfix-queue (which is not there) in this block in master.cf:

Code:

plesk_virtual unix - n n - - pipe flags=DORhu user=popuser:popuser argv=/usr/lib/plesk-9.0/postfix-local -f ${sender} -d ${recipient} -p /var/qmail/mailnames
127.0.0.1:10025 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10027 before-queue
127.0.0.1:10026 inet n - - - - smtpd -o smtpd_client_restrictions= -o smtpd_helo_restrictions= -o smtpd_sender_restrictions= -o smtpd_recipient_restrictions=permit_mynetworks,reject -o smtpd_data_restrictions= -o receive_override_options=no_unknown_recipient_checks
127.0.0.1:10027 inet n n n - - spawn user=mhandlers-user argv=/usr/lib/plesk-9.0/postfix-queue 127.0.0.1 10026 before-remote
plesk_saslauthd unix y y y - 1 plesk_saslauthd status=5 listen=6 dbpath=/plesk/passwd.db

And on top of that, If disable all the milters/proxy and just try to deliver to plesk_virtual directly, the e-mail just disappears. Postfix thinks it was delivered, but it is not.

I also tried piping some text through /usr/lib/plesk-9.0/postfix-local with the same parameters postfix gives it, but also then nothing. No error, no exit code, no message in maildir.

There are a bunch of fixes around for the queue file write error, but nothing works because the nature of my problem is different. There is a KB article around for Plesk 9, which can hardly be useful.

I tried restoring postfix-queue from the backups, but if I try to use that, the mail.log eventually says:

Code:

Jan 30 01:20:00 ytechosting /usr/lib/plesk-9.0/psa-pc-remote[6621]: Message aborted.

I also used /usr/local/psa/admin/sbin/mchk to no avail: the only change it makes to my master.cf, is adding an empty line. And, I suspect it uninstalled my psa-courier, because it was gone at some point, and mchk was the only thing I did after knowing courier was still there.

How can the postfix config refer to that postfix-queue when it's not there? Is this even a valid master.cf file for Plesk 12?

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Plesk 11.x / Linux :: Error On Upgrade - Yum Utility Failed To Install Required Packages

Jun 23, 2014

I am trying to upgrade my Plesk 11.5.30 install to 12.x but I keep getting an error:

Exception: Failed to solve dependencies:
php-devel-5.4.29-35.el6.art.x86_64 requires php-cli(x86-64) = 5.4.29-35.el6.art
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

I have run the boostrapper repair but the error remains.

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Sep 17, 2007

Just want to know if its a good and *safe* idea to upgrade apache on a production box to v 2.x from 1.3x?

I'm using cpanel 11, centos 4.5, apache 1.3x

Is there any expected quirks or mishaps (bugs) in using easyapache to upgrade?

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Feb 27, 2007

New modernbill install giving this error:

You MUST have ((PHP version >= 4.4.0 for having expat [you do], and the "expat" extension >= 2.0.0 loaded for having a decent version of expat [you do not]) [you do not]

I'm using PHP 4.4.4 on cpanel with centos 4.1

how do I properly upgrade or compile expat for the above error to go away?

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Mar 22, 2007

how to upgrade mysql 4.0 to 4.1 on cpanel server? Is there any script there?

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Exim Maxing Out After V 11 Upgrade - Cpanel

Aug 28, 2007

Are there others that are having a problem with exim getting slammed with the max allowed connections after updating to cpanel 11?

I have upgraded perl to 5.8.8 and upgraded cpanel. Now, all day yesterday, last night, and now.. pstree is showing exim maxed out.

Clients are complaining that they can't send email due to the "too many connections" error.

I have bumped up the max to 300 for now to hopefully get more clients able to send, but it is quickly working its way over 200 as I type this.

I have tried every setting in the exim configuration editor, on and off, I have a data center techs working on it since yesterday...

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How To Upgrade Apache 1.3.37 To 2.2.4 On Cpanel Server

Aug 7, 2007

How To Upgrade Apache 1.3.37 to 2.2.x on Cpanel Server?

Currently, Apache is recommending:

Quote:

Apache 1.3.37 is the current stable release of the Apache 1.3 family. We strongly recommend that users of all earlier versions, including 1.3 family release, upgrade to to the current 2.2 version as soon as possible.

1) Is it safe to upgrade from Apache 1.3.37 to 2.2.4 on a Cpanel machine. I am worried that Cpanel won't like it.

2) Is Php4 still acceptable to use with Apache 2.2?

3) Can someone suggest a tutorial or guide for an upgrade to 2.2?

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May 2, 2009

we have a freebsd/cpanel box what seems to be trouble prone combination, specially for exim.

After cpanel upgrade, exim simple has stopped. Somehow I managed receiving on this way:

# /etc/init.d/exim start
/libexec/ld-elf.so.1: Shared object "libperl.so" not found, required by "sendmail"

I checked which perl version is running: perl -v
This is perl, v5.10.0 built for i386-freebsd-64int

then applied:

unix1# ln -s /usr/local/lib/perl5/5.10.*/mach/CORE/libperl.so /usr/local/lib
unix1# /etc/init.d/exim start
exim exim antirelaydunix1#
unix1#

but this solved only half of a problem, now we can receive e-mails, but not send them, what is really frustrating.

Here is the error which cpanel sends on each 5 min:

exim failed @ Fri May 1 16:06:15 2009. A restart was attempted automatically.
Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< 220-xxxxxxxxxx.xxxx ESMTP Exim 4.69 #3 Fri, 01 May 2009 16:06:41 +0200 << <<
>> EHLO localhost
<< 250-xxxx.xxxx.xxx Hello localhost [127.0.0.1] << << << << <<
>> AUTH PLAIN
>> AF9fY3BhbmVsX19zZXJ2aWNlX19hdXRoX19leGltX19Nd2NxU1pyUng1S3R5YTl2enZaV
>> zN4R3Q1MU5WdTh1MHBZcnI4NDhqaWVtWFhSY3VraERTSGZnZU1tQkpiVXNWAFRkbzNpY3
>> ZVTUg1N1Z0R0t5c2VLYW82T1U1UFlqRDEwVThpVXlGSUpFMkZDRWVFaWxzTTNZMHVaRGd
>> UWXM1WnU=
<<
exim: ** [ != 2]

and I can not find the solution for this almost two days (!), no help for host support either. Closest what I have found on net is this topic:

[url]

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May 2, 2008

Just came through on the RSS feeds...

Quote:

Several potential security issues have been identified with cPanel software and Horde, a 3rd party bundled application. cPanel releases prior to 11.18.4 and 11.22.2 are susceptible to security issues, which range in severity from trivial to medium-critical. Along with the discovery of these potential issues, cPanel has released a new security tool to provide users with protection from XSRF attacks.

Quote:

All STABLE and RELEASE users are strongly urged to update to their respective 11.18.5 release. CURRENT and EDGE users should update to the latest 11.22.3 release. No releases are deemed susceptible to severe, critical or root access vulnerabilities.

[url]

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I've noticed our cpanel still uses phpmyadmin 2.9.0.2 but there is a serious xss issue in versions up to 2.10.0

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