Slicehost Vs Linode.com - A Comparitive Review
Sep 4, 2008
A friend and I both recently purchased VPS "slices" for various reasons. I joined linode.com and he joined slicehost, agreeing that we'd share opinions and experiences with each other to see which one was the better deal.
Up front, slicehost gives a better first impression - but that's subjective - so we were at first both inclined to buy from them. That's when we learned about linode through WHT.
We both got a low-end slice - he got the 256MB slice from slicehost, I got the 360MB slice from linode.
After about 2 months of service with both companies, I can definitely say that they've lived up to both their reputations. We haven't experienced any downtimes from either of them, performance has never felt sluggish (although the extra ram from linode certainly helps!), and support has been quick to respond from both companies.
I think the thing about our particular situation, though, is that we're both very familiar with linux systems, so apart from the initial set up phase where we wanted to make sure we got the right distro (CentOS 5 users here), we haven't heavily used either administrative web apps. Most of our access after day 1 has been ssh to our machines to install various components, mostly ruby, rails, mysql, rubygems, apache, and the rest of the web app stack.
For our situation, both these companies met expectations, and I give them a thumbs up to potential customers that are on the fence for whatever reason. That said, I'm giving the slight edge to linode, because you're getting basically the same service but with more RAM at the same price.
View 3 Replies
ADVERTISEMENT
Jul 15, 2008
I am wondering what the difference between Linode and Slicehost is they both seem pretty solid (However linode's real monthly billing is more appealing.)
Also when someone has a VPS (the cheapest (256mb ram...)) Do you find it easy to run your own Sql server and Memcached while running a webserver?
View 14 Replies
View Related
May 7, 2009
I have a Magentocommerce shoping cart presently hosted on a dedicated server (2.40GHz , 28 KB Cache celeron processor - 512 MB RAM) and the processor is running on full steam when customer accesses certain pages. This is because the shopping cart is processor intensive. I see that my MYSQL hogs the processor and am looking to VPS to provide me with more power for less cost.
I have slicehost and Linode on my list of VPS providers.
1.Linode offer only RAID-1 against Slichost's RAID-10. Does this matter that much? How do I decide on this?
2. From what I see, on VPS, a 256 MB plan would mean around 40 sites sharing the quad core processor which means, I would get worst case, 250MHz guaranteed from VPS provider. Will this still be better than my present celeron processor. I am unable to compare them.
3. I would like to hire someone reliable to get the VPS server installed with basic LAMP setup and extensions required for Magento. Will someone be able to help me on this? Where do I look for such a service?
View 7 Replies
View Related
Apr 28, 2008
Here is my review on Linode. I have been using them for 4 months now. I was referred to them by a friend and I will try to cover the most important areas.
They provide UML VPSes and Xen-based VPSes. My VPS is Xen-based. I use it for:
-Small IRC Server
-Personal file/web hosting
-SFTP/Shell access for myself and friends
-Experiments and installs
Linode.com
Time Used: 4 Months
Setup:
The setup was very quick. I ordered and payed and within a couple hours I was able to login. Their system is very cool because upon your first login you build your VPS from absolute scratch. You decide first off which of their 3 datacenters you would like it in, and also your OS choice and configure your swap space and everything.
Service and Network:
These areas are very strong with linode. I chose their Dallas location in ThePlanet's datacenter. The network speeds are very fast. Pings are very quick, downloads max out, and many connections can be opened at once without anything noticeably slowing down. The host server I am on is a quad xeon 2Ghz and I'm not completely sure how much RAM it has but I know it is somewhere between 8-12GB. My pages and files always load quickly and the server load averages are never higher than normal. Their linode control panel is very nice since it was made in-house. It provides many customization options and things to play around with. Complete with CPU and network usage graphs as well as and area to start, stop, reboot, boot from another OS image, or reinstall your VPS, their control panel is probably the best I have used out of the 10+ VPS hosts I have experienced. Overall I would say they do a good job in this area.
Billing:
Pretty good for the most part, auto-charges my credit card for each month's payment so I don't have to deal much with billing. No complaints.
Support:
I haven't had much of a need for their support but I have opened a few tickets for various things. The replies are fairly quick usually within a half hour and many times quicker. The linodes are unmanaged, however, so they are basically there to help out with questions concerning setup or issues on their end. I needed help adding my additional IP and they gave me a few suggestions that put me on my way. Very nice and helpful and pretty good for an unmanaged host. I have used many unamanaged VPS hosts that act annoyed when you send them support emails or simply ignore them. Linode takes things seriously and is very sincere in there approach from what I have experienced.
Overall/Final Look:
Overall, I am very satisfied with Linode. They have met and surpassed my needs and expectations as a customer and I would not rather be hosted by anyone else. They are very professional and have a nice setup for provisioning new clients and maintaining their systems. Notifications of scheduled maintenance are always sent out to affected clients, so there are no huge surprises. I would recommend them to anyone and for the money, it's a pretty good deal. I hope you or anyone else may consider them if looking for a VPS provider in the future.
View 1 Replies
View Related
Jan 20, 2009
I'd like to ask linode.com customers if they're happy with their service.
Are the VPSes fast? Are there I/O problems? Bandwidth? etc.
View 14 Replies
View Related
Oct 2, 2008
So I was wondering if anyone here uses linode and if they are using it for torrenting how well its working and what kind of files are you "torrenting".
View 3 Replies
View Related
Dec 4, 2008
I am after companies who will have vps plans with cpanel/whm operating servers out of Freemont. Is there anyone that is able to point me in the right direction.
Apparently freemont to melbourne australia is the best way to setup a serious hosting account.
View 4 Replies
View Related
Nov 1, 2007
All my slices at slicehost and slicehost.com are down! any similar experience? anybody knows of a planned network outage?
View 8 Replies
View Related
Feb 9, 2009
I need a VPS server for a gaming server that requires an uber/good upload connection speed. Packet transfer speeds range from 4 Kbps to 40+ Kbps for each player and I have about 300 players on the server at any given time. RAM/Processor isn't that important just ~1 GB of RAM would be sufficient. I heard good reviews about slicehost and ubiquityservers and I'm having a tough decision on who to choose for my gaming server.
U's Infinity VPS and Slicehost's 1GB slice plan are the same price.
View 10 Replies
View Related
Jan 12, 2009
What experience do you guys have with slicehost?
It pretty much allows you to do whatever you want with a RAM limit, completely from scratch.
View 1 Replies
View Related
Nov 19, 2007
My service at Slicehost recently got very slow so I don't think their network management is the best it could be. So I'm preparing to leave if it remains like this for anymore than a few days. Is there any VPS people could recommend with comparable service catered to developers with an active community and good connection speeds?
View 6 Replies
View Related
Nov 11, 2008
I have been using DreamHost for several years and for the most part it has been a good experience. The price is cheap, you can host an unlimited number of sites, and I have not experienced much downtime.
But now that I am hosting a lot of sites based on WordPress, server performance has become an issue. It can take anywhere from 10 to 30 seconds for a site to appear in a browser. In comparison, the static HTML sites that I crank out in Dreamweaver pop up almost instantly.
I have done some research on companies offering virtual web servers and it appears that a lot of people like SliceHost. I am aware that I will now have to administer my own web server and no longer have the benefit of using c-panel. This doesn't scare me as I have been playing around with Linux and Apache since RedHat 4.0 and now use Ubuntu at work.
Before I sign up for a $20/monthly account at SliceHost, I am wondering if I will notice a significant performance difference between them and DreamHost? Has anyone on this forum ever made this switch and if so, did they think it was worth it?
Right now, I have about 25 domains on my DreamHost account that I will be moving over. About 12 of them are WordPress and I plan to eventually convert the remaining static sites over to either WordPress or Joomla. I also have about 12 sites on BlueHost that I would like to eventually transfer to the virtual hosting plan as well. So I will eventually be hosting about 40 sites. (As a side note, it seems that BlueHost's servers have a slight performance edge over DreamHost. But it doesn't seem to be that great.)
Obviously, the ultimate solution would be to get my own server at a co-location place like RackSpace, but right now, I don't want to spend the additional $$$ and want to become a better website admin before I make this jump.
View 4 Replies
View Related
May 6, 2008
I have a client that I would call my 'primary' client, and as such he gets some leeway with me. Sunday he called and wants some new business venture of theirs to have a preliminary site up by Thursday so they can sell the idea to their initial prospects.
All fine & dandy. Now the present issue is that this morning he decided that it's time to get a new/different webhost for this venture. A bit of background...
Now this client has close to a dozen websites spread out over various hosting facilities that he's randomly found over the years. Ie, he's the sort that will pick the first or 2nd google result and call to give credit card details and let whoever is doing his IT at the time sort it out from there. So at this point he's got close to a dozen different sites (mostly focused around 4-5 business that revolve around their 'core' business) spread out all over, and it's a pain to administrate when issues arise.
Needless to say the randomness with which he does his IT decisions (he doesn't understand that web hosting isn't the same as buying off the shelf software for MS os's) is part of the reason for the randomess of the results he's gotten. I've slowly taken over more & more of the out-of-office IT related activities for their companies as a result, and have at least kept things stable the last year or so.
So for this new venture they're doing, I also want to get hosting I can eventually move all of his sites to (over the next couple of months). I think what I want for him is something equivalent to a reseller account somewhere that offers good support and acceptable uptime, because none of his sites generate incredible traffic counts or bandwidth counts, but it sure would be nice to have them consolidated into a single location that I can administrate them from. Most of the smaller sites can be moved as easily as ftp'ing things into place, doing a bit of quick database work and then moving dns, but one or two sites have enough traffic and custom rolled php so that will take a bit longer.
So the difficulty comes because I need to find something by this evening, get it up & running with a domain currently registered (dns) at godaddy, and have it be something I can migrate the rest of his sites to over the next 2-3 months. I do *not* have an LLC for my personal business so I don't want to resell hosting to him (I'm assuming that the liability isn't worth it for my dba status) but I do want to find something we can have dozens (maybe 50 eventually?) of sites hosted under. Typically I see this advertised by hosting companies as reseller accounts.
And I'm relying on info gathered here to supplant my decision making, as I did my last round of looking into hosts several months back and garnered a short list that I can't post here because of my new account status. So I'll just name them:
wiredtree
rackspace
slicehost
joyent
(these next 3 I have reseller hosting specifics from)
mosso
a2hosting
mediatemple
bravenet
dreamhost
More or less in the order that I perceived them to be at the time. Mosso is one of the ones that specifically lists reseller hosting, but I'm reading mixed things about them here and elsewhere on the net. Wiredtree looks interesting, but I'm not trying to move his sites to a single facility with independant plans per site,
View 11 Replies
View Related
May 12, 2009
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
View 5 Replies
View Related
Dec 15, 2008
MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
View 10 Replies
View Related
Apr 26, 2009
I've been very happy with Virpus since I joined. There was 1 issue that has plagued me since the beginning and that was that I was not receiving e-mails on my ISP e-mail, my main e-mail. Not to big of an issue except that I didn't get any news updates or know when my tickets were replied to, or even when I was past due on my bill. 3 tickets later and their solution was for me to use another e-mail address, which was kind of a pain for me since each of my e-mail addresses has a specific reason which only specific e-mail get sent there for organizational reasons.
First off I have to say the VPS I was using was top notch. It easily outperformed my LiquidWeb VPSs and quickly became my primary VPS instead of my backup like was intended. I took advantage of one of their specials a while back which was a 512MB RAM cPanel VPS for $19.50/month which is a steal since the cPanel license alone is $15/month!
So now to why this is probably my final review of this company. Communication is lacking greatly. It was good at first, but now it's non-existant.
Over the weekend all my sites went down and I had no idea why... because I never got the e-mail saying they were moving data centers (if it weren't for a small thread on WHT I would never have known). I also did not receive any updates on extending their ETA so yet again I had nothing to tell my clients. The only good thing was that I run a free hosting company (Host2x.com for reference) and I offer no uptime guarantee since it's a non-paid service.
Ok, so the sites are back online and everything is working nicely... well I recently hit the 70% mark on my disk space usage so time to start looking for an upgrade. I created a ticket on April 23rd asking if they would allow me to upgrade my plan to their biggest VPS plan and to my surprise I never got a reply. I would think that a billing ticket asking to upgrade to a plan that costs more without the transfer of the discount I'm receiving would be a welcome ticket for them to reply to, but I was incorrect in thinking this. So I ended up purchasing a dedicated server last night because I cannot wait to see if they will assist me with upgrading my account or not.
View 13 Replies
View Related
Sep 27, 2009
What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.
So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.
So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.
I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.
I will keep you all updated.
View 14 Replies
View Related
Apr 17, 2009
I just want to take the time and review Hivelocity. Boy oh boy, where to start. I am just so pleased with the customer support they offer and I don't even own a single product with them.
I currently own a server with another comapny and I am always looking at other options for cheaper prices, better services and etc.
I found Hivelocity through WHT and I took the time to start up a live chat which was answered quickly from Kevin. Kevin was very nice and welcoming. I was asking about discounts they could provide and etc. Kevin showed me their reseller program which seemed to be something I may be interested in. After a 15-20 minute chat with Kevin, he offered to add me on MSN if I ever wanted to chat which I thought was pretty nice.
After I got off live chat with Kevin, I decided to keep researching Hivelocity. I immediately signed up on Twitter (I never had a Twitter Account). I saw they had some awesome deals. They were offering an awesome deal today it looks like this:
"The next person to go to our site, open a live chat and say "I just got your TWEET" gets a Core2Duo 3.0Ghz e8400 for $5 the first month."
By time I even got onto Twitter, I noticed that this was already taken. I kept browsing their Twitter and hey what do you know, another great deal it followed like this:
"The 1st $5 Core2Duo sold in about 20 seconds so lets do it again. The next person to open a live chat saying "Give me a $5 Server" gets it."
I decided I was going to be late as the last one sold in 20 seconds. Well, it turned out it did get sold but, I got into a Live Chat with David from Hivelocity.
David informed me that the server was sold and I was a bit too late. What do you know, more great discounts! He offered me the same server for $5 on the first month. I decided not to take advantage of the offer as I wouldn't be able to put much use to the offer. I will be moving to Hivelocity within the next 1-3 months.
Overall I am very pleased with the great offers they provide and the support is just amazing!
Based on the sales support and the deals they provide, I did a bit of a rating on Hivelocity.
Sales Support:5/5
Deals:5/5
Overall:5/5
Also, if you decide your interested in Hivelocity's awesome offers, I would follow them on Twitter! They are constantly updating their Twitter and offering great deals. Their Twitter deals are 100% and it's pretty awesome a company like Hivelocity offers products and support so great!
View 14 Replies
View Related
May 5, 2009
I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.
Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.
This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.
In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.
At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.
The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.
From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.
This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.
Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.
Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.
View 11 Replies
View Related
Sep 12, 2008
I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
Support:
Sales support is slow but tech support is fast!
That you very much Aaron/Wholesaleinternet!, keep up the good work!
View 10 Replies
View Related
May 1, 2009
I have been with virpus for the past 7 months
I have posted an review earlier as well for 2 month : 2 month review
Let me summarize my experience so far,
Technical Support - 10/10 Really fab. even though I was on semi-managed plan, they never made me feel I was on a semi it always felt as if I was under complete management, they did every task I had asked them to do, which I didn't get on any other semi-managed host earlier.
I have no sort of complaints about their technical team, they tried to solve some problems which were due to the billing dept.
The minimum response for a ticket generally around 10-15mins and the completion with in an hr.
Billing Dept - This is some dept. that has kept me in wonder-land. Some times the replies were so pleasing and most other times the tickets are ignored. From, almost 2nd r 3rd month, the billing dept. tickets don't get regularly replied and used to bump the tickets in order to get a response to the query. Which I got some how, in a apologizing manner (no complaints for that :p)
Now, for the past 1 month we have been having some serious problems.
First, I had recd. some black-listed ip's when we joined virpus, we failed to check them (mistake on our end agreed 100%), which probably even they might not have been aware of.. As, we had a minor mis-understanding with godaddy during domain registration, my friend registered the domain using one of our partner address who resides in Singapore, where as the registration was done from India. Godaddy, assumed this was a spam registration and refunded the amount. So, we had to register the domain through another partner who resided in India. Godaddy was cool after we gave them the complete details, where they wanted some ID proof, and we provided them.
Our ip was on the black-list, we thought since our domain was spam-listed for a day, (until godaddy took it off) it made the hosts to assume the domain was black-listed, so we had manually submitted forms and proofs to most of the anti-spam agencies and mail providers, where they took the ban off the ip with in 15-20 days after we joined virpus.
Our domain was no longer under black-list, but ip was still under black-listed in some sites, such as rediff, it took more than 2 months to set the things straight at rediff, where we did some config added from the tech.dept. such as setting up spf record, and did a few tweaks here and there.
Even after making all these efforts, our ip was still under black-list of some ISP's. Our main domain (the domain which was under bl list earlier) loads well for every user, but our child domains where we have blogs and other activities do not load for lots of users. The ping results in the internet gives 100% but on their particular systems it gives no ping. Some times, the site loads wierdly such as,[url] might load but [url]might not load, and vice-versa, some times local ping fails but site loads, its all wierd and we found the reason to the problem to be ip after some minor confirmation from our end. We were losing our revenue of more than 60% just because of the failure of loading on the site, the tech. dept used to ask the ips which are facing prob to check if they are blocked, but its not possible to give ips of users who visit as guests and others, we have noted reports on other sites that our site wasn't loading for them. We still were able to give few ips for check and found them not-blocked on the ip. The sites are able to be viewed for all from proxy sites such as stage6.info but we can't ask each viewer to go to proxy site to view if they are unable to load, it will become ridiculous and we might lose our entire traffic some day.
We had shifted our domains temporarily to other vps where we noted none of the users had a single complaint, we were there for more than a week, which ensured the problem was not the domains but the ips, again after returning to the virpus hosts, we had created 3 tickets to sales/billing dept. to issue fresh ip's, got 0 reply and mailed to mr.Ken using : kenneth.odem@virpusnetworks.net got no reply after 48hrs.
We have to agreee, Earlier,mr.Ken was so helpful he helped us when we didn't have any funds to issue, since we had an dispute with an item where our payment was delayed by paypal. So, we had paid them almost 10 days later than the due date where mr.Ken was so helpful and saw to it our VPS could stay online despite the payments not been released.
In thanks, we had directly mailed our check we got from an ad-agency, which again made around 5-10 days in the payment, which made our balance stand in the positive note, we have our balance in the account for the past 3 months so that there are no dues left.
But, in the past 1 -2 months the replies have been disappointing.
We planned to leave virpus and join other host, where we burnt our hands, we looked for other reputed VPS and had a few in mind after our staff suggested few good organizations(don't prefer to name them here as it would be mis-leading).
Since, virpus wasn't ready to refund the amount in the credits we decided to continue with virpus atleast as a sideby host. Later, some how our members suggested we used virpus as a main host, so we wanted fresh ip's to get rid of the damn problem we are having but we have recd. no response for the past 1 week.
Now, lately after the maintenance our VPS was down for approx. 26-27hrs on april 25th Saturday, where our traffic is usually on the weekends. We lost the compelete traffic and revenue. When we asked if it come under credits, we got response as : This was the result of scheduled maintenance we cannot, it would not qualify under our SLA. (just giving the main result statment off the entire reply recd. from sales). Its some thing we would like to regret but for sure this isn't some issue, which could make us think to get to a new host.
The reply from the sales dept. has made our staff making funny betting, as one would win if we get a reply and other would if its not replied with in 48hrs, lately the first one is winning () due to lack of communication.
This might be our last month. Our next due date major amount would be taken from the credits, so a very little amount would exist in the account. We will stay with them until our amount with them is spent.
We had enjoyed really good with the tech. dept but the sales dept has been really poor in the recent past. I am forced to say this as even after mailing we haven't got response where, mr.Ken stated if our tickets were lost or some thing, mail to him but either didn't work so far.
Once, earlier when we requested for change of ips we were said some $7 or some thing would be charged for the swap, when we made other enquiries about it we didn't get a response till date
My tickets which lay un-responded:
203497
509467
385781
509467 and 385781 are double-post of the ticket, but got reply for none of the above tickets. Was expecting a reply for 1 atleast.
I was ready to pay excess charge for the new ips as there some mistake from my end in failure to check the ips before getting them but I wanted some concession as the major mistake was from their end while dispatching ips. I am not refusing to pay but I wanted the concession, got no reply and the above tickets are a proof of them.
Our staff online time and their live chat time don't tally, so we can't make any contact to them on live as well.
I am not sure if this is mis-understanding or what, but it has been a mixed experience for me. For sure, their sales crew have to be increased that's some suggestion I would strongly do.
I can recommend this host to any one for the tech. support they provide but can't guarantee them for the sales dept. replies based on my past/recent experiences.
Totally my site down for around ~30hrs including all the maintanence and other reasons, it could be a bit less but I am rounding it off, for sure its more than 28hrs
My over all rating: 7.5/10
Tech. Dept - 10/10
Sales/Billing Dept - 5/10
my site submitted for review via report feature
I tried to give all my experience on virpus and I am not against any one for joining virpus nor have any fights with virpus team.
May be if we get response from sales we might still consider continuing with virpus but that stands low at the moment.
View 14 Replies
View Related
Dec 15, 2008
First off they did not setup my server for nearly 2 days. I bitched and was apologized about that. They said I would get 10% off my next month.
I proceed to get everything running and start setting up my domains and then blamo its gone! It was reset they said even though I did not have a remote switch. I asked them why they did that and they insisted it was me. Whatever. So I setup everything again and was getting horrible speeds for my photography site. The hell???? They promised me the world when I signed up with them. I also got to deal with "outsourced tech support" from india that was not helpful.
I finally get things running but its still a slow *** server and they try to tell me I needed to upgrade to a much faster plan and get a better processor and memory. I tell them screw that they are throttling my bandwidth. Like memory and processor are gonna make a difference for 3 websites 1 with forums and 1 for photography then my personal site.
View 11 Replies
View Related
Sep 18, 2009
Can you share with me about your experience with WBS as a provider? Including account management, support and of course quality of the network, Also I am interested whether they really have a good South America connectivity.
View 9 Replies
View Related
May 15, 2009
havent seen any uk2.net review on WHT? maybe someone can share since im really keen on getting a shared hosting plan there?
View 14 Replies
View Related
Oct 30, 2009
I have been using 1 and 1 web hosting for almost 3 months now. In that time my site has never been down. I use them to host my website but i use google App for my email server.
In the three months that i have been hosting with them i have only had to put in one ticket due to a mysql database issue. Which then turns out something that i have done.
I would recommend 1 and 1 to my friends and family.
I have two domains hosted with them...
View 13 Replies
View Related
Dec 1, 2008
Since I've been noticing a thread about how this company is a scam and a fraud and will take your money and run.... I wanted to post my review of them.
Super VPS #2 ($9.95) was bought on 11/21 at 5:42 PM. I received the VPS login information about 4 hours later.
I have this VPS for a VPN server that I run for my personal use. I have so far had 100% uptime and nothing has been wrong. Everything is working great.
I have sent in a number of ticket with things that I need to be enabled for the VPN to work. All of my tickets were responded to within a reasonable time limit. I say reasonable for the following reasons:
1) I used to work in the hosting business and it's almost impossible to give a hour resolution unless you have a big time staff
2) this VPS in UNMANAGED so I didn't expect support to be online waiting for my ticket
Andy has been a great person and I truly thank you for everything you've done on my VPS for me.
The VPS has great connections to the internet. Although I ALWAYS prefer that Cogent be left out when I buy a server or VPS, this one came with it but most of my routes take Level 3 and Internap so I am perfectly fine with it. They also setup rDNS for me in a matter of minutes.
I have pushed 4GB so far and am not having any problems with any one else's VPS affecting mine.
So to sum it up:
Support = 8/10 (If you offered a guaranteed response in xx minutes that would be great)
Network = 9/10 (I prefer not to have Cogent since they send you all over the USA unlike other carriers)
Price = 10/10 (Find me a $10 VPS that offers all this on a stable NOT OVERSOLD node)
Uptime = 10/10 (So far so good!)
Overall Experience = 9/10
If you are looking at a VPS and just want to try this out, you really can't lose anything with this $10 plan. I would highly recommend The NY NOC.
Note to mods: I have submitted my IP and info through the ticket system.
View 13 Replies
View Related
Oct 13, 2007
Name: The NY Noc
Thread: [url]
Website: [url]
Package offered to WHT:
Unmanaged
128MB RAM
10GB Space
300GB Transfer
HyperVM / LxAdmin
Root Access
2 IP Addresses
$9.95/mo US
10mbit/s (true)
I have been a customer of this provider for almost two months now. They have provided great support (especially concerning their response time). Uptime has been 99%+ as advertised - very reliable.
The package they offer above is one of the cheaptest I have found on these forums or on the net. Most others offer similar packages but only provide 1 IP and 150GB/mo transfer. If this company continues with well managed servers and customer support, I believe they will be well worth the investment a customer makes.
View 1 Replies
View Related
Apr 25, 2009
I subscribed to SkyNetHosting at 27th December 2008.
At that time, it was a great experience for me, I had some questions with their packages, so I submitted the tickets and I got speedy and helpful support.
My websites with them are working really fine until recently. Starting from February, their server started to experience several downtime and the worst is, the accumulated downtime in a recent week is more than 30 hours.
I am extremely sad when I submitted the tickets to ask about it, they take more than 8 hours to reply me, which they updated me that the server is still down. I was expected them to tell me the server is alright now after half a day of downtime.
They finally decided to migrate the server when they think they cannot do anything to stop the downtime, which is explained at the following address.
http://skynethostingtalk.com/viewtopic.php?t=1359
My nightmare started again here, my websites experienced long down time again, which is more than 3 days, I wonder why do they take such long time to migrate servers?
After the migration, I thought all the bad things came to the end, but appatently I am wrong.
Few of my websites are showing strange content, which I think the content from other website on the server.
Few of my websites are showing the "cPanel Great Success" page, including the following message.
Great Success !
Apache is working on your cPanel® and WHM™ Server
If you can see this page, then the people who manage this server have installed cPanel and WebHost Manager (WHM) which use the Apache Web server software and the Apache Interface to OpenSSL (mod_ssl) successfully. They now have to add content to this directory and replace this placeholder page, or else point the server at their real content.
I also cannot login to my FTP and Shell account.
Yesterday, I got new problem with them again, one of my website is showing some errors, which I think it was the error I have seen when I am working on the website. Which means, it was a outdated copies of my website, how could it be here when the website was working properly?
I suspected that they restored a outdated backup to my website without my notice.
I submitted a ticket to ask for help, they replied me after 9 hours, said that:
Hi,
The backup was created just before migrating the server. Please check now and let me know for any further assistance.
I am so tire with the downtime and I do not even care that they took 9 hours to reply me. The problem is, the ticket do not give me any solution and my website is still down!
Again, I submitted a ticket for it just now, I wonder how long would they take to reply me and recover my website this times?
View 8 Replies
View Related
Dec 14, 2008
skynethosting.net review
I have found skynethosting.net from WHT about 2 months back while I was looking for a new reseller plan. They have a decent looking site, plan details are listed clearly, on top of that they had good features for the price plus I got a coupon from www.sgwebhostingtalk.com where I got my space doubled along with a $10 discount.
(3/10) Order Process/Account Setup: I have placed the order and waited and waited almost a day without my account details ;( Then I had contact sale over live chat and they had setup my account over the chat since it was urgent for me. The live chat was helpful but I would have been happier if I got the account details in the first place. Not a very good first impression !!!
(8/10) Support: Support is fast. The average response time of 2-1 hour for most of the tickets and there have been few that took few hours to get done such as such as a problem with GD etc.
From the support Jessica was amazing and she seems to know anything about everything
(10/10) Uptime: I haven't noticed any downtimes with them and my servers uptime meter shows 100% for this month and 99.9... something for last month which is a good thing.
(8/10) Speed: My site was loading fine except one time I noticed a lag, I opened a ticket and they have corrected it and I never had that problem again.
(9/10) Value for Money/Features: This is an absolute plus I get 5 SEO IP's, Rvsitebuilder, clientexec and 15GB space with 200GB bandwidth on a non overloaded server. I guess this is one of the main reasons that I had decided to go with them in the first place. The features rocks
I'll probably update this page after few more months and let everyone know if its going to be good or bad. hopefully it will still be good -
View 4 Replies
View Related
Nov 12, 2007
I bought a 1and1 VPS. It was a good quality server, I don't think it was setup right. I called their tech support multiple times about my servers issues. Such as it freezing and i can't restart it. Then the tech support said he would tell their computer department, and 13 hours later, my server is still frozen and I cannot log on.
I would not and do not recommend 1and1 to anyone. It was a very bad exerience and I will always stay away from them. Sorry 1and1 but your service isn't all that great.
View 2 Replies
View Related
Sep 8, 2009
i have a server from them since few weeks now .
the server up time is 100% , support is very great and i can say they are online 24 hours per day ,i didn't need them much but each time i check they were online .
their only problem is the slow connection , i have 100 Mbps but i can't pass 1 mb from the server ftp or httpd ( tested using 100 Mbps ovh server ) .
over-all rating :
support : 10/10
up-time : 10/10
price : 8/10 ( yeah , a bit expensive but they have good offer in dedicated servers section )
connection speed : 6/10
hardware quality : 10/10
after all they are good company , and a good choice if you are not looking for high speed connectivity , they will be one of the best choices for their price .
View 14 Replies
View Related