Server Appears To Be Down From Only Some Locations

Apr 17, 2008

I have a client who says his site is currently down. He can not get to any sites on my dedicated server.

However, I can get to all sites just fine and have not seen any downtime. My host tech support says the server is online and responsive and has closed my ticket.

Ping tests (at www.just-ping.com) show severe packet loss from almost all locations (see screen shot below)

How else can I test if my server is visible from multiple locations? Are there other tools/sites I can try?

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Http Server And MySQL Process Appears All 3 Times

Jan 10, 2008

in one of our dedicated servers, when we go to WHM/Service Status / CPU Memory MySQL usage.. http server and MySQL process appears all 3 times...

is that normal?

i attach an email to be more clear.

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Apr 20, 2009

Few months back we migrated to a new server (Layered tech Savvis to Databank)

All has been running smoothly, better than before the move.

Over the last week we have had reports from a few clients in various locations across australia and a few in the uk that they can not access the server.

The DNS is resolving correctly for them and traceroutes have not proven anything.

Layered tech have not been real helpful, eventually they put me onto their network department who ran a global test which came back as the server being accessible from everywhere.

The problem appears to be intermittent

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Mar 23, 2007

Where are my server log files locations?

I need all log file locations for following services on my server (Servint dedicated VPS):

MySql
Http/Apache
FTP
NameServer/DNS
Security log files

What other log files are generated?
Are there any utilities (direct scripts) which helps to evaluate this log files regularly?

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Feb 10, 2009

I am starting up a mail order bride website.

I already have a server in Malaysia that I am using to run an asain based site. Off a .asia domain.

I am currently in Malaysia just now and I noticed especially on the weekends the networks seem to slow alot in Malaysia due to everyone playing games at the Cyber Cafes (its what they do instead of pubs).

While back in home the UK the Internet seems super fast all the time due to are advanced infrustructure.

Now should I use my server in Malaysia (ultra cheap prices) to host the site so or get a server in Europe preferably America?

The pros i see for Malaysia is the potential brides in asia will get quick access to the site.

The pros for Europe or America is the customer base will get quick access.

I might be wrong about this, maybe the speed wont; be affected to much either way, but I am a newb

Also if i was to have both a server in America and one in Asia could I link them together under that same site name? and how would that work with the database?

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May 27, 2008

We have a VPS with Media Temple. Their data center is somewhere on the westcoast. From time to time we have severe issues to connect from our Brooklyn/NY locations. We experienced the connectivity issue from 2 physical locations. Doing a tracert gave us a good result.

There are usually 4-8 users using our shop admin for order processing or the shopping cart for manual order entry. While they are having problems connecting from there, I can connect just fine from Calgary/AB, Canada. Most of the time no issues at all.

how to debug that?

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Nov 4, 2009

If anyone can help me in doing this, I'd appreciate it. I searched to see if anyone had already done this, but I didn't find anything so my apologies if this has been answered before.

Here's what I have: 1 dedicated server with a static ip of course and currently, I run all my sites off of this machine as well as my few clients. The server is running CentOS and Apache.

What I want to do is build a new server at my house/office and create a secondary webserver that mirrors my current setup. I've heard about using Rsync to do this, but I want to know if it'll allow for the balancing effect I'm looking for.

Rather than use this 2nd server as a backup only, I want also use it for dns resolution. Right now, all my sites are using two nameservers (NS1.2D.NET and NS2.2D.NET), but they both point to the same IP address at the same location. I want NS2.2D.NET to point to this 2nd server for redundancy (in case the other location goes down) and also for balancing (to spread traffic over two servers instead of just one).

Eventually what I'm going to do is move all my clients and websites to one location again, but my own location so I can save the expenses of dedicated hosting off-site. However, I want to use this setup as a test to see if my own location will be able to handle the traffic and such.

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Jun 29, 2008

i've entered the appropriate name servers

i bought the domain on name.com

how long does it take ? when i enter the domain name i registered, it just takes me to parking.php.....

i've contacted name.com support, but still no response.

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Jun 30, 2014

After the update to Plesk 12.0.18 only a white page appears in Roundcube. Unfortunately also reinstall did not remedy.

OS Debian 7.1
Plesk version 12.0.18 Update # 5, last updated at June 30, 2014 09:02 PM
Roundcube 1.0.0 [URL]

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Jan 21, 2007

My group is thinking about building a dual xeon clovertown server that we will be using to hosting multiple gaming servers. We currently have a server at The Planet but would like to get away from that since their high performance servers cost $300+ /month.

With that being said I will need somewhere to get the box coloed and having trouble finding providers that don't charge an arm and a leg for hosting.

I have admins in Las Vegas NV, Huston TX, and Memphis TN so anyone of those places I can get good latency too would be ideal.

The best deal so far I have found was colo4dallas that would cost us $100/month for colo and give us 200gig of bw but I would really like the server to be located in one of the cities I listed above incase something broke and we needed to send someone in.

Can anyone recommend a colo provider in one of those locations?

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May 27, 2007

Anyone have information on the following states for Colo?

Virginia
St. Louis
D.C.
Dallas

I'd like to get links to sites who offer these locations. I currently hold a deal with 1/2 Rack and 75.00 a meg with 5 carries. Trying to find different states to locate.

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Jun 17, 2008

I was on this site a while ago and someone shared a link to a site that would ping a given IP from multiple locations around the globe and give the output. Does anyone know of a site that would do this?

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Aug 22, 2008

www.dplwebmarketing.com

This hosting guys are telling that they offer 10 locations to host web sites. What i can understand is we may be able to select a Country to host.

Is it good to select a nearby country server to host our web site?

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Feb 18, 2007

Is their anyway I can test the connection speeds to my site from different parts of the world?

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May 29, 2007

We are currently looking for a location in Frankfurt and Amsterdam. Has anyone had any experiences with data centers in these locations? We are looking for 1U of space and around 1000GB of monthly data transfer. We'd like to find a good balance of price and quality.

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Mar 24, 2007

This week there was some one who asked me if he would have 100% uptime having his web site hosting in 2 different locations, with one server name pointing to a webhost, and the other server name pointing to a second web host.

For instance I want to host example.com on WebHostA and WebHostB

WebHostA's DNS are
ns1.webhosta.com
ns2.webhosta.com

WebHostB's DNS are
ns1.webhostb.com
ns2.webhostb.com

And he would set for instance for example.com:
ns1.webhostb.com
ns1.webhosta.com

He doesn't have a database, just a static page. For e-mail, he would configure 2 e-mail accounts in his email client, using the IP address of both web hosts to make sure he doesn't lose emails.

Wouldn't that work? He should have 100% uptime this way,

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Jun 5, 2015

I am relatively new to Apache and have a query. On an Apache 2.2 server I have built.

I have 2 urls coming in from 2 locations. I need to forward these urls on, one to a backend weblogic the other will be proxypass'ed on.

The problem I have is that the 2 URL's are identical incoming and outgoing so I am struggling to identify between them.

I have been able to manipulate one of the incoming URLs so it drops through the proxypass but when I rewrite it it then drops back into the proxypass.

How I can separate this traffic? I guess using virtualhosts would be ideal but are unfortunately not available for me. Restrictions on new IP addresses and ports. This is an example of the config.

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Jul 13, 2007

I was wondering about what software can be used in a client-server architecture to collect bandwidth usage at one server, from several nodes at dispersed server locations.

Let us say I have two servers in two datacenters, and I want to collect the bandwidth usage (actual and 95th percentile) in a third server.

I understand collectd can do this in a client server setup, but I don't think it does 95th percentile. So I was looking for what other setups I can make easily.

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Dec 14, 2007

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Nov 22, 2013

After a few years with apache 2.2 I decided to try apache 2.4 Both are running on windows 7. I had to recompile my modules against the new api, but that was succesful. I am now confronted that the rewrite rule for one of my locations :

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Hosting Service In Multiple Locations With One Panel

Apr 3, 2009

You know we done some great job on tweaking up WHMCS and also I think that we done some great job on setting up multi locations on WHMCS (almost 6

months hard work, almost hard…joke). Ok enough about us

So, actually we will show you some trick how to get coded WHMCS files work property for you.

You may think that it is another boring topic of how to or something, but unfortunately it’s not

I was looking for a lot of information of how to tweak up WHMCS and DirectAdmin together, but could find only bits and pieces of it…

In the mean time I would like to dedicate this topic to anyone who is currently seeking new web hosting services.

I had done one more post about how to get moving around hosting control panels, but still writing proper review about that confusing transfer process.

Choosing a web host for your business is one of the most important decisions you can make. If your site is down, your business is down. If you are

serious about your website and want to get solutions to your common hosting problems, this article will give you ten good reasons to choose for a global hosting company.

1.Hosting companies that work globally have different Data Centre to better service their customers. In case of a hardware failure, the system will automatically redirect traffic to the nearest Data Centre.

Don’t let server downtime and a slow connection cost you money!

2.Because of the different Data Centre, the backup systems are always secure. If a disaster strikes where your computer is located, your data remains safe in a remote location.

3.Global Hosting Companies work with a live support system. You can manage all aspects of your account 24 hours a day, 7 days a week. No time zones for services provided.

4.A support team is available 24/7 via phone and email to provide top-level support when you need it.

5.Because of the variety of customers from different continents, global hosting companies are able to offer flexible systems. They give prompt reaction time to customers’ needs and expectations.

6.Global hosting companies offer multiple compatible languages and language capabilities

7.Offering support of multiple database engines and both versions of PHP 4 and PHP 5 applications.

8.A support team routinely updates your server’s operating system and hardware with the newest updates, latest security patches and upgrades to ensure maximum security.

9.Global hosting companies have an experienced migration team to do all proper migration planning so that the transition can take place without a hitch.

10.Most global hosting companies have their own community website that allows customers to communicate and offer advice, and to share ideas and business solutions with each other.

Starting a business is difficult and picking the best out of thousands of web hosting companies out there is very crucial. Pick the right company to go with.

There are many companies providing great web hosting services so feel free to search for one that suits your needs.

Please review any additional information maybe I forgot to mention something…

Also I got some bad reviews of my first post in forum; even some people treated my post as a spam, but in some way information sharing in not

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Jun 27, 2008

I'd like to have the ability to offer hosting in two geographical and network diverse locations for both Apache and MySQL. Two entirely different instances, with different everything. ie: high avail to the max. Obviously the MySQL part is harder due to the dynamic nature.

I can appreciate the technical aspects of the question - such as data needing to replicate to 2 locations, dealing with static versus dynamic data, etc. In short, there's a few ways this could be done.

I've not been able to find a guide in my Google searches, but I'm sure this is something that has been setup before.

If you're someone with experience in having had set this up, perhaps it would be easiest if we just speak directly and work something out, either via payment or giving you a dedicated server on my network. My AIM name is IGSOBEHELPER.

Please note that I am hoping to start a technical discussion about this, hence I am not posting the message in the employment section. I hope this is not off topic because of this.

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May 8, 2007

I've got a VPS which is serving as the main server for a number of sites. Web Server, SSH Server, and Mail Server.

What I've got running:

Apache2, PHP5, MySQL5, Dovecot, Postfix

One of the sites is a growing forum with a MASSIVE photo album. This is the site where I notice the most slowness.

Changing the server software is not an option - Only optimization.

Quote:

Originally Posted by httpd.conf

ServerTokens OS
ServerRoot "/etc/httpd"
PidFile run/httpd.pid
Timeout 300
KeepAlive Off
MaxKeepAliveRequests 100
KeepAliveTimeout 5
<IfModule prefork.c>
StartServers 8
MinSpareServers 8
MaxSpareServers 13
ServerLimit 256
MaxClients 256
MaxRequestsPerChild 50
</IfModule>
<IfModule worker.c>
StartServers 2
MaxClients 150
MinSpareThreads 25
MaxSpareThreads 75
ThreadsPerChild 25
MaxRequestsPerChild 0
</IfModule>
Listen 80
LoadModule auth_basic_module modules/mod_auth_basic.so
LoadModule auth_digest_module modules/mod_auth_digest.so
LoadModule authn_file_module modules/mod_authn_file.so
LoadModule authn_alias_module modules/mod_authn_alias.so
LoadModule authn_anon_module modules/mod_authn_anon.so
LoadModule authn_dbm_module modules/mod_authn_dbm.so
LoadModule authn_default_module modules/mod_authn_default.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_user_module modules/mod_authz_user.so
LoadModule authz_owner_module modules/mod_authz_owner.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_dbm_module modules/mod_authz_dbm.so
LoadModule authz_default_module modules/mod_authz_default.so
LoadModule ldap_module modules/mod_ldap.so
LoadModule authnz_ldap_module modules/mod_authnz_ldap.so
LoadModule include_module modules/mod_include.so
LoadModule log_config_module modules/mod_log_config.so
LoadModule logio_module modules/mod_logio.so
LoadModule env_module modules/mod_env.so
LoadModule ext_filter_module modules/mod_ext_filter.so
LoadModule mime_magic_module modules/mod_mime_magic.so
LoadModule expires_module modules/mod_expires.so
LoadModule deflate_module modules/mod_deflate.so
LoadModule headers_module modules/mod_headers.so
LoadModule usertrack_module modules/mod_usertrack.so
LoadModule setenvif_module modules/mod_setenvif.so
LoadModule mime_module modules/mod_mime.so
LoadModule dav_module modules/mod_dav.so
LoadModule status_module modules/mod_status.so
LoadModule autoindex_module modules/mod_autoindex.so
LoadModule info_module modules/mod_info.so
LoadModule dav_fs_module modules/mod_dav_fs.so
LoadModule vhost_alias_module modules/mod_vhost_alias.so
LoadModule negotiation_module modules/mod_negotiation.so
LoadModule dir_module modules/mod_dir.so
LoadModule actions_module modules/mod_actions.so
LoadModule speling_module modules/mod_speling.so
LoadModule userdir_module modules/mod_userdir.so
LoadModule alias_module modules/mod_alias.so
LoadModule rewrite_module modules/mod_rewrite.so
LoadModule proxy_module modules/mod_proxy.so
LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
LoadModule proxy_http_module modules/mod_proxy_http.so
LoadModule proxy_connect_module modules/mod_proxy_connect.so
LoadModule cache_module modules/mod_cache.so
LoadModule suexec_module modules/mod_suexec.so
LoadModule disk_cache_module modules/mod_disk_cache.so
LoadModule file_cache_module modules/mod_file_cache.so
LoadModule mem_cache_module modules/mod_mem_cache.so
LoadModule cgi_module modules/mod_cgi.so
Include conf.d/*.conf
User apache
Group apache

Quote:

Originally Posted by my.cnf

[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
# Default to using old password format for compatibility with mysql 3.x
# clients (those using the mysqlclient10 compatibility package).
old_passwords=1

[mysql.server]
user=mysql
basedir=/var/lib

[mysqld_safe]
log-error=/var/log/mysqld.log
pid-file=/var/run/mysqld/mysqld.pid

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Mar 7, 2009

I looked a lot - can not find solution ....

I want to transfer a file from [url]to [url]or [url]Without it will pass my localcomputer (slow upload)

It can be also a script i will install like this one - this is only for images
[url](remote)

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Plesk 11.x / Windows :: Don't Have Root Access To Server As It Is A Webfusion Dedicated Server

Oct 16, 2013

I have Plesk 11.5 (service provider mode) on a Windows 2008 server IIS7.Most of my sites are developed in .asp and therefore i use a custom 500-100.asp error page that check s the IP of the visitor then displays either a friendly error, or if its my IP a full error of what has happened (it also emails me the error). This allows me to debug pages easily whilst developing and to keep an eye on anyone trying SQL Injection hacks on my sites (as the error and email also have session variables and IP address).I dont have root access to the server as it is a Webfusion dedicated server.I have following the Plesk documentation -

1) Switch on custom errors for the subscription
2) Look in virtual directories and navigate to error documents
3) Find the error in question (500:100) and change it to point at either a file or URL

FILE - I had the data centre add in the 500-100.asp error page in to the virtual template so that my page is available in the list of virtual files - this didn't work but that maybe because its not a static page??

URL - when i add the path it says its incorrect, if i add a fully qualified address, it accepts it but it doesn't work.give me a specific example of the URL that can be entered relative to the root as the format in the documentation isn't accepted. The last step is to restart IIS which is also an issue as i cant seem to do this from the Plesk panel..It is as if it isn't catching the 500:100 error, and only catching the general 500 error??

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Nov 21, 2006

I am currently running Google Analytics/Urchin 5 (v5.7.02), on a server, the server has started to act up, (on its last legs etc) and now I am trying to transfer the Urchin Software to a new server, where it would work effectively.

However upon installing the urchin software on the new server and running it (localhost:9999), I am presented with An Action Items Page, and these following choices

Obtain Demo License
Buy License
Activate Pre-Purchased License

I choose ‘Activate Pre-Purchased License’ pop in the Serial number and complete the registration then…

---------------------------------------------------------
Urchin Licensing Center -- Error!

An error has occured during your transaction, please use the back button and correct the problem. The specific error message is:

• Unable to generate a license. Some possible reasons:

Your serial code is currently active <<< How do I disable it and use it on another server?
---------------------------------------------------------

So all I want to do is deactivate the serial and reactivate it on another server.

Does anyone have experience with this or a similar problem or have a solution to this problem. Any help be most appriciated.

Or even a Contact Number so that i can get some one over the phone!

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Nov 7, 2009

This is the scenario, domain.com are setup on server1, however server2 also has the same profile of domain.com as we use ns3 and ns4 using domain.com. This works fine with the nameserver setup on server2.

However I encounter problems as the emails from server2 won't reach server1 as there are duplicate profile on server2.

My question is how do I setup the DNS in cpanel/whm from server2 so the emails from server2 will reach server1?

Server1 (www.domain.com)
ns1.domain.com
ns2.domain.com

Server2
ns3.domain.com
ns4.domain.com

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