SFTP Is Not Working No VPS Server

Jul 28, 2009

i am not able to get connect to SFTP server

domain : testing.com
user : test@testing.com
pass : 123456
port : 7256

& getting following error
#####################
Status: Connecting to testing.com:7256...
Response: fzSftp started
Command: open "test@testing.com@testing.com" 7256
Command: Trust new Hostkey: Yes
Command: Pass: ************
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
#####################

note that we are able to get connected to the server with FTP using same username & password

i asked our data centre regarding this issue & they suggested to use root password , but we don't want to give root password to the client

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