I rented out a server from leaseweb for 6 months (prepaying) before doing any real researching.. the price was great but the support apparently sucks. Now that I found this out, and my server hasn't been setup yet, I want a full refund. I've contacted them via email, but yet to recieve a response; who should I contact or what should I do.
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is this a good deal for a sever for $69 a month
320GB STORAGE
3,000GB MONTHLY TRAFFIC
2.6Ghz AMD PHENOM II X3
2GB RAM MEMORY
how do i prevent the hosting company from significantly raising my monthly cost?
What type of server and connection I need to handle more than 50.000 visits per day in a Webserver Front-End / Database Back-End.
View 5 Replies View Relatedi have VPS CentOs5 running 2.6.9-023stab044.11-entnosplit with Plesk 8.3 Panel ..
last nigth when i was talking with the support center and i past my root passwd ..
after 10-15 mnts some attacker has change my page (index.html)
the server is new .. i just take VPS server before 3 days .. so there is no way to upload or run any php script ( worm ) in my server kz i didn't install anything there else (.html) pages ..
so i stop my VPS tell today and now i change my password and run the command to find any php files in my Vhosts folder wich content my sites directory...
i didn't find anything there and everything looking as a Defualt..
now the question is there anyway for the attacker to hack NixCore V1.5.0 Support Center ...?
and if there any way to check my server if there any uploading new files? whatever is .php ; .pl ; .rar ; .gif ; etc ...
and what command to show what the user group have the root permission?
firewall for my new server. I will be running cpanel 11 on it... so i was looking into configserver.com . Are they good? Is there any other firewall software's you can recommend besides configserver?
View 3 Replies View RelatedIs this possible we can scan virus on the account on server?
View 1 Replies View RelatedI'm wondering what the benefits are from switching a hosting server's nameservers to OpenDNS's.
Will this be better for the server or will it cause issues?
This weird issue has poped up only this weekend , when csf blocks all ips and even ssh, email and all services are not accesible, even though server is working, but firewall puts a block on everyone, and appears offline to others, any ideas why csf and iptables are not responding and acting in this behavior, i asked jonesolutions.com last time it happened i got no reason/response which could be the culprit.
Could it be the kernel update/upgrade that was done, to optimize load which broke csf and its working?
as this is 2nd incident over last 2 days , and i had thought my management had fixed it. Upset here over the unwanted for no reason downtimes!
Here is the output for this command after i restart csf again, and thats like average too i get over the entire day.
root@webhosting1 [~]# netstat -an |grep :80 |wc -l
188
root@webhosting1 [~]# netstat -an |grep :80 |wc -l
168
Connections to server dont seem to be high enough to pooch the firewall.
With increased traffic lately I'm trying to plan my next move so I was hoping for some kind recommendation from you guys.
My current setup is 1 VPS from knownhost (managed) where i have my wordpress sites and 1 VDS at FDC (unmannged) for static content like images and zip files but i would like to have everything in one place because it would work out cheaper.
So the question is would i be risking too much if I moved my whole site to a unmanaged dedicated sever without having any expreice other than very basic stuff like intalling afp/ddos deflate?
Right now it seems like their isn't anything to it except upgrading the OS or mysql and things like that in the future...
to put together a file server. This server will only accept SFTP connections and send/receive data. Also, planning to use RAID 10 with a hardware controller. Just looking to get a feel for the CPU and RAM. While the server load will not be much, scalability is a factor when considering hardware.
View 7 Replies View RelatedI am looking for a dedicated server for my flash games site. I am currently using 1and1.com for a Titan 16gb ram, 6gb monthly transfer(bandwidth) but not enough. I end up paid almost $2k last month. So I am need is at least 15-20gb bandwidth monthly transfer and about 8gb ram....
View 7 Replies View RelatedWe want to build a file server in our office - either Windows or Linux (doesn't make a difference to us).
We have a lot of satellite offices, and want to have certain computers have access to specific files/folders on the fileserver.
The catch is this... we would like some of our satellite computers to "sync" with the files/folders on the fileserver.
For example, a developer who is constantly working with a particular client, will always want his/her files to sync up with what is on the server.
The developer will want to work with a local copy of the files, and once finished, will upload them to the file server.
A few days go by, and there is a possibility the fileserver has additional information for that client. The developer would then want to download the changed files from the fileserver.
The benefit of working with local files, is that it is quicker to make changes. We can always leave the desktop on overnight to sync between the fileserver and the desktop.
Any suggestions what to look into here?
All of our desktops are on Windows, so we would need a windows application that has this functionality.
Rsync seems to be the closest thing I've found so far.
I will buy a new Dell server to stream webcasts and also do live streaming.
I will buy a PowerEdge 2950 III with 2 CPU's 2.5 GHZ and 8MB Ram.
I have set up a HA network.
Web Servers #1 and #2 have their own IPS, but share a dedicated load balanced IP via the H5 Load Balancer.
We have our domain name registered with Yahoo!
How do we point the domain name at Yahoo! to the load balanced IP?
I have my web server hacked several times and I am beating my head against the wall trying to find the problem(s).
Way back when my sites have been defaced and CHMODing my *.html files to 744 seemed to have done the trick
Now someone has put a phishing site somehow, which by the way I'm not able to remove still, I can't help but to think that I may have more CHMODing to do, I have recursevly set my site to 755, shoud this do the trick? I know I need to chmod .htaccess and alike files to 644, but what about...imagesCGI/PHP?cssetc?
What other steps can I take to secure this thing?
it's a shared host, limited access, but I do have SHELL.
we are expanding to offer vps. i have seen diferent servers config. but am not sure what to choose in terms of hardware
View 14 Replies View RelatedIn fact i am a customer of PC-CORE.net's directly customer.They send me a email to let me translate my website a few days ago.But i was in a travel then.I recieved it yesterday night. But it is too late that i cannot enter my website then.It is likely the sever ha been shutdown.My ip was 64.191.125.149.The guy rent me the space said he is powerless with it.
I did not get any backups of my site.They are gone when i format my hard drive last time.But the website's date is very important with me.
Anyone related with it?What i can do to save my site? What is going on with PC-CORE.net?
I recently ordered a HP ProLiant DL180 with LeaseWeb. During pre-sales communication on April 3rd I was told that the KVM card that comes with DL180 is buggy and I won't be able to use it until HP fixes it. Considering the "strategic partnership" between LeaseWeb and HP, I thought they'd fix the problem quickly, so I went ahead and ordered the server anyway. Now it's been 3 weeks and still no word on the fix. Anyone else with a DL180 in the same situation?
View 12 Replies View RelatedI want to share my history/review with leaseweb.com..
I needed a quick setup server for a Windows Media Services service, I have several servers at softlayer.com but I decided to test one of the most famous European providers leaseweb.com .
So I talked with their sales and told that I need a 24 hour setup server, I wanted only that. So the sales quickly make pay for 6 months of an express windows server. No problem until now.
24 hours later I contacted their sales, and they said that my server would be provider today or maybe tomorrow (48 hours later!)
1 day later I contacted leaseweb and they said that they didn't have any stock of hardware to make the server.
2 days after the order on this day morning I contacted their sales and setup team again and they said to me that my server would be delivered before the end of the day.
At the end of that day I contacted their sales and setup team AGAIN and they said to me that they don't have stock of windows 2008 or windows 2003 standard (? WTF ?), I talked with them for more than half an hour.
They wanted to give me for the delay a cheaper server with a windows server 2003 WEB. WHAT? A windows that don't even support windows media services and a cheaper server for their mistake?
I asked if I waited one more time if they would be able to setup any server with windows 2008 or windows 2003 standard, the answer was "we don't know"..
So let’s resume, leaseweb only works from 9am to 5.30pm European time, they can spend 4 days without hardware or windows stock ( how is that possible ) and they want to apologize with a cheaper server with a cheaper windows...
....
So to any of you that have servers at leasewed.com , what will happen to you when some part of your server stop working?? You will have to wait more than 4 days for hardware stock, some days because of your windows licenses and some more weeks for support??
....
I would recommend anyone to pay more for a good company, not this companies that only can support your server 5 days a week for some hours a day.
I have asked for a refund at leaseweb.com let’s see if that refund comes or not, maybe in 6 weeks?
A thread titled "Leaseweb.com is very very bad!" has been closed recently "by request".
Don't know what it means. Kind of censorship?
Whatever, I'm going to tell you how they are good at Leaseweb:
They have no dectection of duplicated IPs, so they let you configure an IP belonging to somebody else on your interfaces.
If, evently, the problem is detected (somebody else complaining), instead of pulling the plug, they send you a mail, kindly asking you to remove the offending IP.
So they are very good at Leaseweb. They forgive your errors and let you experiment with the network.
And what about "somebody else" having his web site down during several days waiting for you to correct your mistakes?
is there any one that have used LEASEWEB? Im gonna start buying a dedi server from them and I want to know if its an seriuos company..
View 14 Replies View RelatedIs there anyone here using leaseweb? Was hoping I can get a user who is using their server to give me their IP to check out the speed. I prefer to get real user's ip rather than IPs provider by the provider to ensure I get the real picture.
View 2 Replies View RelatedI have my dedicated solutions in leaseweb from couple of years and i am intrested in moving now to swiftway because of prices and the fact that's .nl too.
Anyone can say anything about current swiftway network? is it stable? any downtimes? what about latency? I will see big diffrence between lw and swiftway?
We ordered dedicated server on leaseweb in beginning of April 2007. We are small company so selected most cheap of available solutions. All what we needed is some reliable network and hardware for our services, to make it stable for our customers. I paid from my personal Visa, it seems it was a mistake and we needed more reliable way to pay to Leaseweb, anyway I think this is not related to problems we experienced. It was agreed that Leaseweb will charge us automatically at the beginning of every month, using same card.
Everything was just fine for several months. We received invoices by email, I checked bank records periodically and made sure card is billed. First alarm came at the beginning of October 2007, when I received odd email from Leaseweb re: Final Payment Reminder marked as URGENT. I checked bank records and found that we are actually charged for this. I contacted Leaseweb and asked what's happened (ts #302732). Reply was very short: "Apologies. Please ignore the reminder. It has been paid". Well, fine, we understand, such things may happen sometimes, no problem. So we forgot about this small incident.
Next one happened early December 2007. Same situation, but this time nobody billed the card. Requested Leaseweb again, answer was "Unfortunately this seems a little error from our side. Please ignore the reminder as it has been successfully debited." (ts #321403).Well, okay.
But it happened again in beginning of January 2008. This time I sent short message like "guys, tired from your small errors", nobody replied, but issue was resolved.
When it happened next time in March, I ignored it (not specially, just missed the mail).
It seems issue was resolved, however, and charge was made.
All the above cannot be considered as a serious problem, just some unpleasant and alarming thing. Real problems started in beginning of May 2008, when my card became expired. Leaseweb administration informed me they are not able to bill me anymore, and asked for wire transfer. I updated Financial section in SSC with new card info and asked to repeat the bill with these ones because I have no chance to send wire transfer by 9th of May. They said ok (ts #374569). No more questions or requests from Leaseweb.
19th May our server got down without any visible reason. When I contacted Leaseweb, they said I didn't pay invoice, and if my card info was changed why I didn't send new credentials to them etc. I replied "how so, I updated SSC, I informed you, you said ok" etc. No reply. Then 21th May they restored the service and sent apologies(ts #374569). I think it is not necessary to explain how much fun we had in these 2 days. We had to urgently restore sever on our local network that is not reliable enough but better than nothing. Switching DNS, payment processors, setup of app and DB etc. But we didn't complain. I decided there is a part of my fault here, I didn't performed necessary actions in advance. So we just moved everything back, and forgot about the issue, and were hopeful our problems with leaseweb will not happen earlier than card is expired next time. But we were wrong.
7th June server was disconnected again, with no any alert, notification or even invoice.
Just disconnected. More than, when we checked it, we found that our IPs are used by another server already. I sent quite angry mail to Leaseweb, we started to restore server from backup and damn Leaseweb. 17th June (! in 10 days, can anyone imagine?) they wrote:
"Your server has been decommisionned by accident. We can offer you 1
month for free if you want for a new server with the same
specifications." (ts #374569)
No comments, except that we refused the offer. Our losses only on refunds and CHBs are much greater than "1 month for free", not counting other losses that we cannot estimate in money yet. But even if these guys by some miracle suggested to compensate all the damage, it would not change anything. Idea of use dedicated server is service stability.
But stability is just not possible with these Leaseweb terrorists. Nobody knows what bomb they will blow up in another couple of months.
In summary, I think people who works with Leaseweb take significant risk for their business. I'm just hopeful this story will help to make right decision for some people.
In January I ordered a server with them, knowing that their support isn't the "best".
The server info ended in spam folder, but that isn't their fault I guess. They advertise that every server comes with 2 IPs, however you only get 1. Until you request that 2nd IP. However, when you call them out of working hours, they tell you that you have to pay 135 euro (about 200 USD), great I will wait for tomorrow then. So the day after I called them again. The person I talked with, was very friendly and started to work on it. About 5 hours later I received an email with the second IP information. I added it, but it didn't get assigned. I rebooted the server etc. Still no 2nd IP. It was already 'after working hours' so I had to wait again, because I wasn't going to pay 200$ for an IP. The day after the guy on the phone tells me they assigned me an IP that was already assigned to another customer (lol)..... Ok, so I asked him if I could get a different IP than I was supposed to get. (Now I had to fix my DNS settings also, but o well....). The new IP info arrived in my inbox about 80 minutes after the call this time. After rebooting the server everything ran flawlessly. I manage my own servers, so I didn't contact their support again.
On the 21st of february, I called their administration about cancelling the server (they had a new offer, which suited me better & because I only wanted a fast network for this server, I didn't care about their support), I was told that if I submitted their cancellation form the same day or the day after, It would be taken care of before the end of the month. So I filled it in and sent it to them on the day after (22 february).
Today I called their administration to check if everything went ok (I didn't want to order the new server & pay the old one at the same time). I was told: No, it isn't cancelled. She checked that my email was there & indeed it was sent to them. She then asked me if I could wait a minute, so she could ask someone else what to do. She told me that she would assign me to a sales guy, who would be able to tell me more about it. He told me that the cancellation has to be done X days in advance. Which I did, then he said: It has to be done a month up front. I asked him why I was told that it would be cancelled on the 22 of february, but now I had to cancel it the 1st of february. He said it was a mistake. There was "nothing" he could do (or wanted to do). I don't have the time do anything about it, so I'll let it be and just pay for another crappy month.
Great, now I'm fed up another month with their server. What if I didn't call them today? I would have had 2 servers with them & they would have, the only thing they want: Money.
Wherever Leaseweb offers or offered colocation or dedication the computer floors are always overheated. Prevention of Power failure is reduced to the absolute minimum. This month they had problems again in their socalled own datacenter. Nobody ever mentioned that the center they use in Haarlem Holland is not even theirs. The problem occured again when we were looking for a provider, beginning of this month. We all know when the temp goes up on the floor, the server goes down: laws of nature!
View 5 Replies View RelatedI went through the purchase process and leaseweb answered any questions I had quickly and was always there for me until they recieved my money. I did make a mistake ordering a server that I knew very little about *I definitely chose wrong box)> I understand its not their fault, but it looks like they could have came up with a solution like they did when I was trying to purchase server (Had VAT issues they fixed very quickly. Its been 3 days and 4-5 emails and they have not reponded to even one of them. Its a shame too, as I had herd good things about the company.
View 6 Replies View RelatedLeaseweb very very slow?
just me?
2 dedis... and both with problems... anyone?
I ordered a dedicated server from them 31st of August. The server was delivered about 36 hours after my payment, which is OK.
However, the root password in the email I received from them didn't work. I instantly mailed them back, and it took about 12 hours for them to fix the problem.
After logging in, I noticed that my server wasn't running Debian, which I specifically requested, but CentOS. I instantly emailed them back, and asked them to reinstall Debian. It took them about 8 hours to ask for my root password, which I of course had changed by then. I replied with the right password, but up until this moment, I haven't received another email from LW telling me what they are planning to do with this problem.
I know, you don't get any proper support from LW without paying hundreds of dollars for SLA, but this goes way beyond my imagination. After all, I haven't received what I ordered. They really should support AT LEAST that, right?
I'm going to ask for a full refund tomorrow, if they haven't fixed the problem by then. Never gonna go with LW again.
I order a server on 20th or 21st nov 08, and they said i will get it on 27th, I ask them many times to make that sure. finally i got it 28th. Again ok, it's just 1 day.
I ask for a 8 * 1 TB HDD and also the HDD for OS,
but now i don't have that 8TB HDD on my server, I send them ticket today it'self many time... even talk with their sales person who said he will give priority to my tiket and when i call it say their support is only from Monday to Friday...
No i donno what to do. Before i order the server i had a talk with the sales person,
i guess this is the first time in ... 6 years since i do online business, that i ever got this kind of bad service.
I purchased a server from leaseweb, a dual xeons, on 13 nov 2008. They said that activation takes 7-9 business days. As weird as it seems i asked first if the delivery could be speeded up, and after 1 day they answer to my mail, that the delivery cannot be sped up, because that's that.
Don't get me wrong here, but as far as i know a datacenter operates 24/7, not with business days and holidays.
I sent a ticket in yesterday, and i got no replies, and as far as you see my server should have been delivered the LATEST, on 24 november.
It's 26, and they way you saw server from Leaseweb ... i saw it too.
Anyway, this is just my experience, and i might just have ran into a tech that did not eat his pizza today, and became grumpy, and thats why i have waited for 2 weeks for my server with no resolution.
Anyway, i am filing chargeback now on paypal, as i don't feel like getting the server anymore.
LE: My SSC username and password is not working anymore either, for some unknown reason.
Paypal dispute charged. ... All i can say is wow, i have been very fortunate so far, and ... i NEVER encountered such lousy customer support.
