Plesk Automation :: Cannot Determine Remote Host Hostname Platform

Apr 14, 2014

i have installed ppa 11.5 update #3 and now updated to update #4.

While adding new service nodes, i get everytime the error "Can not determine remote host "hostname" platform". I tryed Apache web server standalone and with mysql, postfix...

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Plesk Automation :: Linux Platform Installed On Remote Host Is Not Supported

Feb 16, 2015

I tried adding an apache service node to PPA Admin Node.

I referred to the specs at [URL] ....

Specifications of the Apache server node are:

RHEL 6.4 64bit
RAM 3GB
CPU 2.5GHz
Free Space 18GB
Ports Opened:
80, 443: HTTP, HTTPS
8352-8999: Communication between a service node and PPA panels
22: Communication through SSH
20, 21: FTP connections

But when I tried adding it as a service node, PPA says The Linux platform installed on the remote host 'xx.xx.xx.xx' is not supported. Please, check the list of supported platforms.

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Plesk Automation :: How To Change Hostname Of Service Nodes In PPA

Mar 18, 2014

after learning that server aliases are not available for PPA, we are needing to rename our service nodes. We have looked through the documentation, and did see the ppa.hostname command for the management node but there does not seem to be an equivalent for service nodes.

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Plesk Automation :: Remote MSSQL Server Webadmin Link

May 22, 2013

When using a remote MSSQL server, the Webadmin link fails to load in a redirect loop.

Is there any way to change this link or disable it?

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Plesk Automation :: Reset Default Permissions In Virtual Host Directory

Jun 6, 2013

How do we reset default permissions in virtual host directory in PPA.

I see some KB articles for Plesk Panel - but not sure we can use those.

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Email Issue: Remote Hosts Cannot Find Hostname

Jan 29, 2007

Our mail queue is getting stuffed with emails because remote hosts cant find our hostname.....

Should we change the hostname? Should we change the main IP? Submit a ticket with the DC? (This'll be faster, thats a last min option)

hostname: piper.bluepipes.net
IP: 208.53.131.149 (i think)

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Best Platform For IMAP Mail (Cpanel, Plesk Linux Or Plesk Windows)

Nov 17, 2008

Best platform for IMAP mail (Cpanel, Plesk Linux or Plesk Windows)

I need to setup 5 email accounts on my domain, each will use IMAP and store messages on server, so total space taken by each account will be 2-5 GB.

I have decided to go with eurovps.com as I'm close to them and ping is fast.

What is the best solution for IMAP and large email accounts: Linux Cpanel, Linux Plesk or Windows Plesk?

Each account will be accessed by 2 people differently by Thunderbird and occasionally by webmail, so nice webmail is a plus.

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk 12.x / Windows :: Unable To Determine Preferred PHP Handler ID

Apr 27, 2015

I'm receiving the following error whenever I try to edit any hosting settings

Unable to determine preferred php handler id

I've found the article for this on the Linux KB (which states to raise a support ticket) but nothing on Windows.

I am running Windows Server 2012 R2 with Plesk 12.0.18

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Remote / Off Host SQL

Aug 10, 2008

I've seen this mentioned before, that you can run SQL on a separate server and lot of people do it for SQL heavy applications.

Only thing I wonder, how well does it work bandwidth wise? Is there a noticeable slowdown in query speed? What about bandwidth cost, does it use a lot, enough to run over a typical dedicated server monthly limit?

Also what about security, are queries/username/password sent out in clear text?

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Plesk Hostname

Jan 19, 2007

This is a really stupid question, but I honestly don't know the answer to it. After doing some searches, I'm still not sure what to do.

In Plesk, I have the ability to change my server's hostname.

The default hostname is "localhost.localdomain"

To what can I change this?

If I do...what will be affected?

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Remote Mysql Host ...

Apr 24, 2008

but first, is it a good idea to have mysql on a remote server? let's say my app makes about 400 reqs per second.

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How To Edit Php.ini In Remote Host

Nov 17, 2008

Does any body know? please show me

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Setting Up Hostname In Plesk

Jan 26, 2007

I am currently with MediaTemple and my hostname is automatcially as.mydomain.com, they have told me that the as is deprecated now and I can chose what to put for the hostname... Do I just put www is that how it works?

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Host For Remote MySQL Connection

Feb 21, 2008

I have developed a desktop system that uses MySQL data.

I want to use a host to access the data but my current provider only allows access to MySQL data via a web server.

Can anyone suggest a host that would provide direct connection to a MySQL database?

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Failcnt Error #422: Cannot Initialize Connection To Remote Host

Dec 23, 2008

my site is working fine for somedays and suddenly its stoped and hanged and also my PPP is not working , and file manager in PPP its give me this error
VZAgent returns error #422: "Cannot initialize connection to remote host"
and the suppord admin said I have problem in failcnt

[root@server ~]# cat /proc/user_beancounters
Version: 2.5
uid resource held maxheld barrier limit failcnt
1592: kmemsize 18353610 18355203 65536000 65536000 0
lockedpages 0 0 256 256 0
privvmpages 166455 171964 262144 262144 119810
shmpages 4885 4885 131072 131072 0
dummy 0 0 2147483647 2147483647 0
numproc 150 150 600 600 0
physpages 101554 108439 0 2147483647 0
vmguarpages 0 0 196608 196608 0
oomguarpages 101554 108439 196608 196608 0
numtcpsock 141 141 600 600 0
numflock 7 8 300 330 0
numpty 1 1 16 16 0
numsiginfo 0 1 384 384 0
tcpsndbuf 2350036 2625064 32768000 36864000 0
tcprcvbuf 2310144 2129920 32768000 36864000 0
othersockbuf 32976 573000 32768000 36864000 0
dgramrcvbuf 0 4284 1024000 1024000 0
numothersock 32 32 600 600 0
dcachesize 642510 653661 8192000 8192000 0
numfile 2636 2663 20000 20000 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 228 228 700 700 0

I want to know what is my ram site and why that all errors?

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Plesk 12.x / Windows :: Custom Hostname Not Redirecting To Https

Feb 3, 2015

I have a VPS with 1&1 and i'm trying to customize the Control Panel hostname to mypcp.mycustomdomain.com...I have added mypcp A record for mycustomdomain.com pointing to the server's IP address.

Right now if I type the full URL: https://mypcp.mycustomdomain.com:8443 it works fine but if i type just mypcp.mycustomdomain.com:8443 it keeps loading until it times out but it never redirects to https.

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Plesk 12.x / Linux :: Can't Change SMTP Banner To Something Other Than Hostname

Jan 30, 2015

Now with Plesk 12 (and I suppose all previous versions) we can't change the SMTP banner to something other than the hostname.But If server host different IPs with different domains,only the primary IP do not have problems for email delivability all other domains are marked spam.This is a critical issue for email deliverability. Very critical issue that should be solved asap.the only solution that we found with our systemists is to remove Plesk, but sure it's not what I would like to do.

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Plesk 11.x / Linux :: SMTP - Reverse DNS Is Not A Valid Hostname

Jun 11, 2015

I use PLESK 11 on one of my servers, and use NS.mydomain & NS1.mydomain, everything works fine, DNS Zones are OK, reverse DNS is OK...

Except on MXTOOLBOX this :

SMTP Valid Hostname > Reverse DNS is not a valid Hostname
SMTP Reverse > DNS Mismatch OK - 195.154.XXX.XXX resolves to mydomain.eu
SMTP Banner Check > OK - Reverse DNS matches SMTP Banner

Tried so many searches on Google, but no response and always 3 same pages from MXTOOLBOX.

I migrated IP of this server in datacenter, because they ask us to do it, so in /etc/hosts for example I found old IP, I changed it, restart network interface, but always the same thing... postfix too (changed IP and restart).

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Plesk 11.x / Linux :: No Access Because Server Redirects To Its Hostname

Mar 10, 2013

I enter one of my IPs or the hostname belonging to this IP, followed by the Plesk port, and I get redirected to the "main" hostname of the server, which was set in Plesk. But at this moment that hostname is used by another server (my old server) and so I'm redirected to the other server and cannot access Plesk on the new server.

I don't know why Plesk reacts like this, because it did not on the old server. Here the problem more detailed:

I'm just configuring my new server with Plesk 11. My old server uses Plesk 10. On my old server / in Plesk 10 I have the following scenario:

- I have several IPs (10)
- Each IP is used for a different domain
- Each IP has it's domain as the reverse entry (configured outside of the server/Plesk)
- Each IP is set to "Dedicated" in Plesk
- I set Plesk to listen only on one of these IPs (and different port)
- Several domains are created in Plesk, but not a domain for my Plesk IP
- The server's name is one of the domains (required for mails not being recognized as spam)
- The hostname of the Plesk IP is one assigned by my provider (something like x-x-x-x.xyzservers.com)
- Entering the IP of Plesk redirects to the "Plesk hostname"
=> Plesk can be accessed by using x-x-x-x.xyzservers.com:myport

And under Plesk 11 (here comes the problem):

- Still several IPs (but less: 4)
- One IP should be used for Plesk, one for domain X, one for domain Y and the last one for the other domains
- Reverse entries are x-x-x-x.xyzservers.com for Plesk IP, domain X/Y for two other IPs and the main domain for the last IP
- Plesk IP and the two single domain IPs are configured as dedicated, the last one as shared
- At this point I did not configure any domains in Plesk
- Server's name is the same as my old server (the main domain)
=> Entering any IP with the Plesk port redirects to the servers hostname, e.g. my main domain, which is still on the old server.
=> Result: I cannot access Plesk!

Of course I could just change the hostname of the server via SSH (just have to find out how to do this), but why does Plesk react in another way now? Or is the problem that I cannot change Plesk to listen on only one IP?

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Plesk 11.x / Windows :: Personal FTP Repository Settings - Cannot Parse Hostname

Feb 2, 2014

Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com

Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.

Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]

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Plesk 12.x / Linux :: Redirect From Http To Https Wrong Hostname?

Nov 28, 2014

the hostname is www.domain.com also in the serversettings of plesk. When we go to http://www.domain.com:8443 we become redirected to https://www:8443. The only way to connect to plesk is to use https the redirect from http doesnt work.

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Plesk 12.x / Linux :: Setting Up Mail With Hostname Hosted On A Different Server

May 14, 2015

I have a server that I use to host my primary domain, and I have a cople Plesk servers, now I updated the hostnames of all the servers like

Code: s1.de.myserverplace.de

Now when the plesk server sends a mail it goes in spam always,

In the SPF records of the primary domain sits this

Code:
myserverplace.de. IN TXT "v=spf1 a mx a:myserverplace.de a:s1.de.myserverplace.de ip4:148.251.100.157 ip4:144.76.163.46 ip6:2a01:4f8:201:81b8::60 ?all"

But when I actually send the mail in the headers of the received mail I get this.

Code:
Received: from s1.de.myserverplace.de (s1.de.myserverplace.de. [144.76.163.46])
by mx.google.com with ESMTPS id p2si2158952wjy.73.2015.05.14.04.09.17
for <mymailtestacount@gmail.com>
(version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

[Code] ....

How would I set this up so this doesn't happen?

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Plesk 12.x / Linux :: Greylisting Filter Wrong HELO Hostname

Sep 23, 2014

Seems this started when upgrading to a version of 12. It was working a few days ago and only seems to affect mailing lists. I found a google Cached thread here where Igor was assisting some folks as late as Aug 4 and referenced this was "reported to development (PPP-10678 for your reference)" it seems the forums on Parallels changed or something because several Google links are not working and resulting in having to used cached results for the two links below.

I am able to disable SPF and the e-mails go through just fine however this was working with SPF enabled before a recent upgrade.

Page 1
[URL] ....

Page 2
[URL] ....

This is the error message displayed in /var/log/maillog
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: connect from localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel postfix/smtpd[3725]: D565017C013E: client=localhost[127.0.0.1]
Sep 24 01:38:35 controlpanel greylisting filter[3899]: Starting greylisting filter...

[Code] ....

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Plesk Automation :: Can't Add New Domain To PPA

May 26, 2015

I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.

When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...

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Plesk Automation :: PPA - IIS / DSN Support?

Feb 26, 2014

i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?

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Plesk Automation :: Plug VPS Into PPA DNS Servers

May 5, 2014

We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.

We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?

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Plesk Automation :: How To Merge Two Subscriptions

May 5, 2014

How do I merge two subscriptions - ie, move domainB.com into the subscription of domainA.com?

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