Plesk 12.x / Linux :: MySQL Tmpdir Is Read Only Variable Error

Mar 23, 2015

I want to move mysql tmpdir to /ramdisk but when i am setting it, mysql errors: tmpdir is read only variable.

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Mysql Error -> #12 - Can't Read Dir Of './database_name/' (Errcode: 13)

Aug 16, 2008

Mysql Error -> #12 - Can't read dir of './database_name/' (Errcode: 13)

I am getting the above given error message.

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Plesk 11.x / Linux :: New Mailbox Variable From (Mail Account Updated) Event

Jan 15, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk, 11.5, .30_build115130819.13, Debian 7.0, Intel 64bit

PROBLEM DESCRIPTION
When triggering the events 'Mail account created' or 'Mail account modified' the returned variable NEW_MAILBOX will always state TRUE regardless of the mailbox option being ticked or not ticked on the 'New mail account' option located on the 'Mail' tab of a subscription.

STEPS TO REPRODUCE
1: Log in to plesk.
2. Select 'Tools & Settings'
3: Select 'Event Manager'
4: Select 'Add New Event Handler'
5: Select Event 'Mail account updated'
6: Enter in '/usr/bin/php /root/scripts/dbmail/mail_mod.php' to the Command box.

[Code] ....

ACTUAL RESULT

[NEW_MAILBOX] => true

EXPECTED RESULT

[NEW_MAILBOX] => false

ANY ADDITIONAL INFORMATION

I submitted this with parallels support and they stated that the variable NEW_MAILBOX will always return as TRUE regardless of if the mailbox option is ticked or not. They also stated the NEW_MAILBOX variable will be true regardless of any action taken on the panel with mail accounts.
The actual documentation on this variable is very sparse

Component name/description Old component value New component value
Mailbox old_mailbox new_mailbox

We previously had some code that would trigger on this variable and would create a mail account on our mail server with or without a mailbox.

if (!strcmp(getenv('NEW_MAILBOX'),"true") && !strcmp(getenv('OLD_MAILBOX'),"false")){
//Create a mailbox on the external mail service
}
if (!strcmp(getenv('NEW_MAILBOX'),"false") && !strcmp(getenv('OLD_MAILBOX'),"true")){
//Create a mail forwarder on the external mail service
}

At some point this variable has stopped working with newer versions of plesk. Having a variable that is always true regardless of what is done when creating a mail account seems pointless and requesting a new feature that was already there in older versions doesnt seem like something that should be requested on a new feature request.

QUESTION: Is there anyway to get this functionality restored other than requesting it gets re added via [URL] ....

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Plesk 12.x / Linux :: Installation Script MySQL Error

Oct 15, 2014

on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.

To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").

After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak

Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again

Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line

"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.

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Plesk 11.x / Windows :: Unable To Read Control Panel Configuration File Error

Aug 29, 2014

I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.

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Plesk 11.x / Linux :: Autoupdate Fails ERROR While Trying To Backup MySQL Database

Jun 16, 2014

why but autoupdate fails. It doesn't give a reason why it cant backup.

For line of log :

START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014

Last lines of log :

===> Upgrading database

Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again

Trying to start psa...

**** Product prep-install for BASE failed.

***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014

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Plesk 11.x / Windows :: CURL Error Description - Transfer Closed With Outstanding Read Data Remaining

Jul 10, 2014

I get a notification email...

Code: Unable to update . An error occurred while processing your key. You can try updating it later.

So I log into Plesk license management and click 'Retrieve Keys'. The following message is displayed:

Code:

Unable to connect to license server [URL] ....
cURL error description: transfer closed with outstanding read data remaining(18)

There are posts about the curl error on other sites, but they all seem to be from developers and the solution is to program cUrl differently, so as a Plesk user this option obviously isn't open to me.

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Plesk 11.x / Linux :: How To Create FTP User Read-only

May 28, 2015

How can I create an FTP user read-only in plesk 11.5?

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Plesk 12.x / Linux :: Installer Fails Because Sources Cannot Be Read From List

Feb 17, 2015

I am trying to update Plesk but whenever i try do so with the installer, the update fails because data is somehow added to /etc/apt/sources.list and sources cannot be read anymore. This happens both with the admin panel and the command lines.

Here is the command I'm running:

Code:
plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version

Here is the output :

Code:
Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..79%..99%..100% was finished.

[Code] ....

And here is the content of my /etc/apt/sources.list file after the command is ran:

Code:

root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/usr/sbin/nologin
bin:x:2:2:bin:/bin:/usr/sbin/nologin
sys:x:3:3:sys:/dev:/usr/sbin/nologin
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/usr/sbin/nologin

[Code] ....

The piece of data above the sources keeps coming back everytime I run the command even though I'm deleting it.

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Plesk 12.x / Linux :: Can't Send Email - Unable To Read Control Files

May 22, 2015

Every out bound email message fails and stays in the queue. The mail log shows this error.

qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/

A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.

This is a new plesk installation and it has never worked.

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Plesk 11.x / Linux :: Searching Large Mailbox In Horde / Roundcube Causes Read Data Timeout

Jun 26, 2014

This is applies to both Horde and roundcube webmail client software;

Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).

We have seen this behavior occur on multiple servers.

Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.

The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.

We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):

[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox

And with Roundcube:

[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0

Steps to reproduce:

- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)

This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?

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Plesk 11.x / Linux :: 11.5.30 Repository Error - Transport Error - Unable To List Directory - Curl Error

Jun 29, 2013

After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:

Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...

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Apache :: Failed To Read Client Certificate - 403 Forbidden Error

Sep 5, 2014

We are getting 403 for bidden error when accessing from web clients.

Here are my config files:

httpd.conf & httpd-ssl.conf files:

1) [URL] ....

2) [URL] ....

Any changes we have to make in our configuration files.

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Plesk 11.x / Windows :: Mysql Duplicate Entry Error - Enabling Spam Filter

May 7, 2013

when im trying to enable spam filter for a particular email account i get this mysql error:

Error: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'xxxx@domain.com' for key 3 (mail id i hid it for security reasons xxxx@domain.com)..

i searchd in the psa database but could not find any duplication...

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Plesk 12.x / Linux :: MySQL 5.6 On Ubuntu 12.04?

Jun 7, 2015

I would like to Mysql 5.6 installed on Plesk 12. Is that possible? How does it work?

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Plesk 11.x / Linux :: How To Upgrade MySQL From 5.1 To 5.5

Oct 12, 2014

How to upgrade mySQL from version 5.1 to version 5.5 on linux. We're running CentOS version 6.3 with Plesk 11.09.

The approach outlined here [URL] .... seems like the way to go. I want to be sure that I don't adversely affect our installation.

If it is at all relevant we're running a Joomla 2.5 site.

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Plesk 12.x / Linux :: Mirroring MySQL Between Two VPS

Mar 14, 2015

Few weeks ago I experienced storage issues on my VPS. I made webspace copies manually cos I know ovh's standard line means:

- copy is forbidden and vm umount impossible.

Reported machine came back to me but with few broken files. That's why I made a copy... Did know the risk. Their cloud line is acceptable - let's say... But I bought that cheap classic 3 for 12 months

Redundant != copy. But while runing production services, company webspace like I do, it's needed! So it would be fantastic feature from Plesk! Definitely needed! Is it possible?

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Installed MySQL In /usr/local/mysql But Error In /var/lib/mysql

Jan 21, 2007

I installed the MySQL binary packages in /usr/local/mysql/ after removing the MySQL RPM package. MySQL is functioning when I executed /usr/local/mysql/bin/safe_mysqld. I reinstalled MySQL before I installed PHP. When I used a PHP script to access a MySQL database, it outputs an error:

Code:
Warning: mysqli::mysqli() [function.mysqli-mysqli]: (HY000/2002): can't connect to local mysql server through socket /var/lib/mysql/mysql.sock in index.php on line 2
However, I installed MySQL in /usr/local/mysql, not in /var/lib/mysql. How do I fix MySQL?

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Plesk 12.x / Linux :: SSL Error During Key Update

Oct 6, 2014

Whenever I try to update the Plesk key via webinterface I receive the following error:

Unable to connect to license server [URL] ....

cURL error description: Problem with the SSL CA cert (path? access rights?)(77)

Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)

As it worked until today, why the SSL cert check fails now?

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Plesk 12.x / Linux :: Error Backup FTP

Jun 22, 2014

I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.

And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8

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Plesk 12.x / Linux :: Error After Add Subscription

Jul 21, 2014

I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:

New configuration files for the Apache web server were not created due to the errors in configuration templates:

Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter

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Plesk 12.x / Linux :: Error Log Not Rotating?

Feb 19, 2015

just had a server /var full because of an error_log that was 4GB in size. First entries were from 28th of august last year.

Log rotation is configured on the webspace and access.log is rotating. It's set to rotate every 10240kiB.

Since the difference between 10MiB and >4GiB is quite large and there being a lot of errors on 28th august already it should have been rotated way sooner. Even if cron only runs the job once a day.

Host OS is Ubuntu 12.04.5 in case it matter.

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Plesk 12.x / Linux :: Slave DNS Error

May 16, 2015

I am using the Slave DNS manager and I'm getting the following error in /var/log/messages on the slave server when the master/plesk tries to send change notifications.received notify for zone 'example.com': not authoritative

The domain is pointing to ns1.mydomain.com and ns2.mydomain.com, the domains zone on the master has both of these as NS records. And the SOA record lists ns1.mydomain.com as the primary authoritative nameserver.The zone has not been set on the slave server, what would be the cause here?

Slaves named.conf
bbb.bbb.bb.bbb = Slave IP
aaa.aa.aa.aaa = Master/Plesk

Code:

options {
listen-on port 53 { 127.0.0.1; bbb.bbb.bb.bbb; };
listen-on-v6 port 53 { ::1; };
directory "/var/named";
dump-file "/var/named/data/cache_dump.db";
zone-statistics yes;

[code]....

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Plesk 12.x / Linux :: FTP Backups Error

Sep 22, 2014

Since upgrading to v12* I have had issues backing up to my FTP repo, the errors are limited but how to come over it?I have searched and checked all common issues, space on drive, space on destination etc.

Errors I receive are:

[root@web01 backup-2014-09-22-08-32-24-354]# tail -f backup.log
[2014-09-22 10:09:52.790|24801] INFO: Transport: Init credentials for user ''
[2014-09-22 10:09:52.790|24801] INFO: Repository '/home2/backups/': Initialized
[2014-09-22 10:09:52.803|24801] INFO: Repository 'ftp://XXX//XXX/XXX/': Initializing...
[2014-09-22 10:09:52.803|24801] INFO: Transport: Get repository transport ftp://XXX//XXX/XXX/
[2014-09-22 10:09:52.803|24801] INFO: Transport: Init credentials for user 'XXX'
[2014-09-22 10:09:52.820|24801] INFO: Repository 'ftp://XXX//XXX/XXX/': Initialized
[2014-09-22 10:09:52.840|24801] INFO: pmm-ras finished. Exit code: 1
[10918]: 2014-09-22 09:09:52 ERROR 25eebacd-8f15-492d-8297-27d25ecb68b8 Can't upload file 'backup_info_1409220832.xml' to ftp. Error code: 1
[10918]: 2014-09-22 09:09:52 DEBUG Uploader output: Error: basic_string::_S_construct NULL not valid

No matter what I try this fails, I have a v11* still backing up without issues to the same FTP.

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Plesk 12.x / Linux :: Gmail Error - 454 4.7.0 TLS Not Available

Jul 13, 2014

Started testing my install of PP12 and found I cannot receive email from gmail.

There error is "454 4.7.0 TLS not available due to local problem"

This is a brand new install of PP ( Centos Linux ) via the AWS Marketplace EC2 instance ( offered by Parallels ).

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Plesk 12.x / Linux :: MySQL Resources Used By Domain

Jul 3, 2015

I am migrating some clients between Plesk panels ...

After migrate 10 domains the Health monitoring growup from MSQL from 1gb to 4.5gb

All 10 websites are small, how can i see to identify which domain/subscription is consuming a lot of resources?

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Plesk 12.x / Linux :: PHP Could Not Connect To MySQL Over Localhost

Feb 6, 2015

I have a problem with connection to MySQL database over PHP.

If I define host address '127.0.0.1' works well. Problem occurs if host address is 'localhost'.

How to allow both 'localhost' and '127.0.0.1'?

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Plesk 11.x / Linux :: Roundcube Can't Connect To MySQL

Oct 5, 2013

With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :

line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';

i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.

Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04

Code:

[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]

[code]....

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Plesk 11.x / Linux :: Upgrade MySQL To At Least Version 5.6.5

Sep 22, 2014

I'm still using Plesk 11.5.30 and MySql 5.5.39. That was discribed here how to update. But i need to have a MySql 5.6.5 (minimum) for some software (This version is over 2 years old). I'm using CentOs 6.5. and PHP 5.4.33

how to do this, whitout breaking plesk 11.5.30??

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