Pegasus Web Technologies - Any Experiences
Apr 3, 2008Does anyone have any experience with Pegasus Web Technologies?
Good? Bad?
Any input or ideas will be appreciated?
Does anyone have any experience with Pegasus Web Technologies?
Good? Bad?
Any input or ideas will be appreciated?
We began hosting with Krypt.com a few months ago after see'ing their advertisements on this forum. We've been aware of Krypt.com for years and always had our doubts about the service they could provide due to some information on their website. We try to size companies up before we order from them because we are a very demanding operation. We do have alot of special requests that help us focus on the niche of customers that we have. I guess you could consider us a difficult customer. When we seen Krypts advertisements on here in connection with their recent UnderNET IRC Server link we figured we'd give them a second look. I personally wouldn't be involved in the webhosting business if it weren't for IRC so i'll always credit those companies that are willing to host IRC (given the reputation it has). We spoke with Mark over at krypt originally and he answered all of our sales questions. Everything seemed good, their ordering system was missing some spots for us to input some options (partitions etc...) so we did follow the order up with an e-mail. The e-mails were not being acknowledged and I did not want to have to pay them to reformat a server just because of a missed e-mail. I was later told our e-mails were being put into their spam folders and requested the reason for this but was not provided with an answer. During our sales conversation with Mark he hesitated when we said we'd be doing e-mail, so we assumed Krypt was very careful about who they let e-mail with spam and all so we looked pretty highly at that and assured Mark that we do not participate in any spam operations.
We were provided the server very quick as ordered shortly after that but the server appeared to be defective. We had a number of problems with the server that were finally deemed to be hardware related. Krypt provided us with another server and everything was good after that. Upon launching the server we found out that they were blocking IRC ports. I specially asked about IRC and the possibility of ports being blocked in our sales chat with Mark so I figured this was a breach of our deal. After requesting a cancellation and refund of the service as it was provided on false grounds I was told that IRC would be permitted but they would have to manually open the ports for us. We spoke with both Ted and Tim from Krypt, they both appear to be partners in the company and both had nothing good to say about the UnderNET server they host. They both claimed to have little to nothing to do with it, said it was work for them to even get it linked and benefited nothing from it. I find this hard to believe since krypts services are mentioned right in the irc servers MOTD (thousands see that daily, free advertising). So we knew what we were up against here. Since they did agree to open the ports for us we did consider this to be a mix-up and let things go.
The uptime has been good, haven't seen any network problems but we have had enough trouble that we're moving away from Krypt. Krypt offers the cPanel control panel but is not licensed from cPanel to provide licenses. We assumed that a hosting company of this size would of been licensed by cPanel and didn't even bother to check. We later found out that they have to purchase each license so when we ordered a VPS this weekend (with cpanel on the order) they just supplied the server without cpanel. I wrote in and said wheres the cpanel and they said we have to wait until Monday when cpanel opens to get a license. Now im no newbie here, cpanel doesn't sell individual licenses to companies (unless it's a bulk purchase) so I know this isn't true. They do sell one time yearly licenses but I doubt that's what Krypt was going to do however it's not my business. They provided a product incomplete and then said it would be days until the order would be complete.
There have been minor things here and there with Krypt and we can somewhat look beyond some of the things we encountered, we just expected more from a company that has been around as long as they have. However we found ourselves unable to mail nationwide isps due to the ip space we were provided being blacklisted. We contacted Krypt about this and were told to "E-mail from somewhere else" They said they were a large operation and they have no control over what people do and they are bound to be listed in the spam databases. So to this day, you can't e-mail Comcast customers (at least on our ip blocks). Tim from Krypt argued this point saying they have several comcast customers however he was proven wrong when I asked him to e-mail our comcast account, he said he did, but we never got his e-mail.
So if your looking for an server company that will provide you with blacklisted ip space, isn't licensed by cpanel, provides an IRC server for major network with dismay (yet keeps the advertisements from it) Krypt is your company. It doesn't matter to them anyhow, as they told us, they have thousands of customers and sell alot to China, we all know how well China conducts itself on the internet.
I met James Lumby, the owner of CPC Technologies through QuoteColo. Mr. Lumby’s quotation was so spectacular that I shipped my Dell PowerEdge 1950 to his facility the next day.
Once FedEx got it there, it was online in minutes! We had some issues when the server loaded but the techies were right there ready, willing and able to help. James has done more for me in less than a weeks time then my other data center has since February 2007.
In fact, I am so impressed by his services, I am moving another system to him next week. You can’t go wrong with James and CPC! In my opinion, they are the best!
Well after an almost heated dispute over a very minor infraction with Krypt Technologies, the company has proven itself to be a company worth looking at.
Anyone that knows Jimmy Woods can tell you, he's a tough cookie to deal with, an idiot, jack*** etc, it's often that im called something new. So when a company surpasses our expectations, it's something to write about.
We've been hosting with Krypt for only a few days, we signed up after seeing an offer posted on the dedicated hosting offers section. We were up and running in a day or so.
We had some problems with the server that were tended to right away and eventually we were provided with a new server with some free upgrades to cover the problems experienced.
Im sure it's not anyones policy just to give out free upgrades because of problems out of their control, but Krypt did. They also worked with us on some other unconventional topics that other companies won't.
You can host with any dedicated server in the world, but only a handful are going to give you the kind of satisfaction and support you need to survive in this business and Krypt Technologies is proving itself, at least with this nut, to be a company worth working with. So if you are in the market for a new dedicated server, I would highly suggest taking a look at these guys, you won't be disappointed.
This is my one month review of CPC Technologies
Well actually getting closer to two months now. And so far it has been smooth, the network has been up 100% of the time so far. I would assume in part due to their Dual 6500 series routers with redundant gigabit providers fed into them.
James (the owner of CPC) was even so kind as to meet me our there the first day as I had decided to drive up to Dallas and install our gear myself. I made it a mini-vacation with my wife so it was fun. I am actually taking a trip up there again this weekend.
CPC is housed in the Colo4Dallas facility in none other than Dallas TX. But you may have known that already.
Overall Recap:
- Solid Network Uptime
- Great Deal on a full Cabinet
- James is great help, naturally his Cisco and networking knowledge greatly exceeds that of my own. I no longer think I'm awesome with my 2950 switch.
- I've already had to call once at 6AM and he did not even flinch. Got me all set with some hands on tech support. This was my fault anyway, I forgot to send up my Lantronix Spider. But in 30-45 minutes I was up and running again. So that rocks my socks off and keeps my clients happy.
If I think of anything else I'll post it as I usually do in my living reviews. If anybody has any questions or if I missed anything let me know. The fact that he operates out of the Colo4Dallas facility is a huge huge plus. Because C4D already rocks by itself, but with CPC it makes it even easier to deal with anything that comes up.
For their dedicated server solution.
seems to be the best deal in town.
@ $69 / month you get to have 320gb worth of HD space!
I have been a customer of Codev Technology Ltd for several months now, and am more than happy with their services. I run a booking system website for a ski clu (sunshine.org.nz) and the staff at Codev have been very helpful in getting my systems up and running.
The speed and uptime are perfect, as you would not expect less, and the
service is prompt and friendly.
Is anyone else having issues with Layered Technologies. For the past 18+ hours they've been 'down' from the Global Crossing network. Does anyone know anyone at Savvis and/or Global Crossing that can check and see what's wrong with their routing?
View 7 Replies View RelatedI warn you, there is not a single good thing to be said about iWeb8 after our vast experience with them so if you want cliffnotes, picture a man shuffling through around 100 emails, invoices and chat logs while screaming in frustration. I’m attempting to piece together a structured account of our experience at iWeb8 Technologies through all that so bear with me here.
We run a non-commercial website that receives around 20 million page views per month. The problem is we quickly outgrew our technical know-how and had a pickle on our hands once our dedicated server at HostGator started buckling under the pressure. Friday is our most active day, as that’s when we have new content for our members – it’s also the day when our server became virtually inaccessible due to the traffic. We needed a solution, because HostGator basically told us to upgrade our machine or stop bothering them, [click here] for that story.
We narrowed our choices down to 2, SoftLayer or iWeb8 Technologies. We called them both up and learned about their datacenters and what direction we should go with our situation. SoftLayer’s salesman misunderstood a bit (as we later learned, more on that later) and offered us an overwhelmingly costly setup (upwards of $1500+ per month). iWeb8 ‘s sales representative “Brian” reeled us in with a couple promises –
1)The solution they outlined to us (2 web servers, 1 database server) would work.
2)If we opted for Level 5 management ($149/month) they would “treat our servers as if they were their own” (word for word)
We were very excited and worked out the details with them. We were convinced to go with a 12 month plan which would save us money in the long run. Our server manager suddenly switched from “Brian” to “Patrick Bertrand” at that point. And then the problems started.
The very first Friday we were fully set up on their servers, we crashed. We crashed under less traffic than our single cheap dedicated server at HostGator handled. It took iWeb8 1 hour to reboot our server. The next Friday, we crashed. We were down for 3 hours before we were rebooted. On 11/08/07 We asked for a hardware diagnostic and an inquiry into why we were crashing with pretty much twice the power we previously had – they told us we should add 2GB more ram to our servers for $50/month each.
We had them install the 2GB on one server to do them in phases, and thus minimize downtime. After the installation of ram that server performed far worse than it ever did before, and shot up to 100% CPU usage with 1 user online. This was my first experience with the post 6 PM Janitors who man their support staff. Apparently after that timeframe all the knowledgeable techs go home. After hours of waiting and talking on live chat / phone (to the same person every time, the only person who answered…) I was basically told that nobody there could do anything and I would have to wait until 8 AM EST for a senior technician to look at it. OTHERWISE, I could pay $180/hour or some ridiculously high number to get it immediately looked at. That Level 5 support really pays for itself huh?
I hired an emergency outsource administrator to look at it, he quoted me at $200 until the problem is resolved which was a steal. He found that I didn’t need ram at all. It was in fact my faulty motherboard that was causing the problems on that server. Ooooooh! Thanks for doing your “hardware diagnostic” properly and telling us to upgrade our ram for $50/month iWeb8, you’re really looking out for your customers. Finally at 12:15PM EST noon the next day it was looked at and replaced.
Exactly 1 week later on 11/15/07 all of our servers went offline for an hour or two. We were told it was a network issue and it was resolved. Nice.
Now here’s where the monster problems started. On the evening of Tuesday 12/01/07 all of our servers went offline. We opened an emergency ticket and the Janitor responded saying 3 apache modules were missing (huh?) and that it was fixed. Thing is, it wasn’t fixed at all. All 3 servers were still offline and unreachable. Finally our outsourced server admin gets into one of them and sees the load at 150+ with a ton of httpd threads open. He runs netstat and concludes we’re being DDoS attacked. Swing and a miss again, iWeb.
After exchanging pleasantries with the Janitor all night the senior staff finally got in at 8AM. His conclusion was to shut down apache and wait it out, since iWeb8 has no DDoS mitigation systems. Great. 2 days pass and nothing improves. We talk with our server manager to find out if we can terminate our contract and take our business elsewhere due to the pile of [expletive deleted] they’ve dumped on us ever since signing us, and the uselessness of “Level 5” support. He responds saying, and I quote
“Concerning level 5 support, have you requested the monitoring service alerts to be sent to our sysadmin cell phones ? if you did please provide the original RT number so that i can investigate to see why it has not been done on our side”
Wonderful. So you’re basically paying for nothing until you use your psychic powers to determine that you need to request something you thought was assumed with your $149/month. Nowhere when we signed up were we told we had to submit a ticket to request that our Level 5 support is useful. He also mentioned that the original salesman was “wrong” in offering us the phrase “we treat your servers like they’re our own”.
He responds again saying the website is working from his side. We test from 3 ISPs and proxies and we can’t connect, so no, it’s not working. Our server admin determined that their solution involved blocking pretty much all incoming traffic except their own range. We once again requested that the contract be terminated, as we were blatantly lied to on multiple occasions and they’re threatening our website with their poor level of service. He says he needs to discuss it with the higher ups.
At this point I’d already moved my sites to a 2 web server 1 database setup at SoftLayer, they put my site under their Cisco Guard and their team actively worked against my DDoS attack, ending it within a few hours. I’ve been happily at SoftLayer ever since 12/5/07 without any issues on this setup. See my review of them by [clicking here].
Anyway, on 12/17/07 iWeb sends a global email to all their customers informing them that “Improvements will be made to night and weekend customer service”, thus admitting that they were actually manning their Janitors – too little too late though.
On 01/15/07 we still hadn’t heard from them (except for a couple dozen invoices that failed because we weren’t going to send them anything until this was finalized), so we talked to our lawyer and threatened legal measures on iWeb8 if we didn’t hear from them so that we could terminate the contract. On 01/16/07 we got an email from Patrick Bertrand confirming that the contract could be ended, they would send us the details later.
Turns out the details was they wanted 20% of the remaining contract value to terminate, which he ensured me was a “good deal” because “he knows his company and this is the lowest they’ll go”. Is he trying to sell me a car or what? At this point it’s whatever, if we can pay $1,495.26 (20% of the remaining contract) to make the iWeb8 nightmare end, let’s do it. So we did, on 01/25/08 we paid the entire amount and our contract was effectively terminated.
Now in March the nightmare returns. We receive an email from them demanding that we pay $740.00 for “services” rendered from the period of when he said he’d talk to the higher ups till we were waiting for them to do virtually nothing until we called them up in January.
At this point we’re weighing the option of paying off these swindlers and being done with it once and for all (even though they’ll probably come back to us in June with “interest” invoices on this current one) against fighting it. That’s where we’re at now… I hope this was enlightening for you if you’re considering falling for iWeb’s lies, random surcharges and all in all horrible service.
I am trying to get a hold of the abuse department of Layered Technologies. They host a splog which is continually ripping my content - takes the content down after a complaint - just to publish it again after a few hours.
I only have sales@layeredtech.com - and even so they promise to forward the request - the latest rip is from yesterday evening and still on the other site.
I really like to have this resolved.
[url]
Their offering looks interesting, at least in the paper/web.
They seem to suupport SQL Server 2005 Reporting services
and allow the installation of custom dll components
considering buying a UK VPS with VT6 as there service looks impressive and support is top notch and they seem knowledgeable
Has anyone else got any experiences with VT6
experience with connexions4london as an IP transit provider. We are looking for dual 100Mbit (commit) connectivity in Telehouse East and their pricing and response time on the quote was very good.
Any feedback on their tech support and network will be greatly appreciated. Any other options (good network/price)
They are sure running some great specials right now but sometimes things aren't as good as they seem. Any experiences from people especially on their management services & such from users who have had them (or used to have them) for some period of time (not brand new or short-time users--- unless the short time was due to very bad experiences from the start).
And please-no "secret reps" telling me how great you are, would like some actual user experiences. Have been very happy with the same provider for over 6 years but their pricing is not reflecting the current trends in server technology & I'm growing tired of "negotiating" (old tech at new tech prices) so I've been looking for some options for the first time in years.
High-end users preferred (quads-dual quads etc.) but mainly want to know if they live up to their management & security promises (response times SLA, tech knowledge, etc. for "fully managed".
I would be interested in hearing thoughts on your experiences with Installatron. Is the availability of this something that you put a lot of value in when choosing a hosting provider?
View 14 Replies View RelatedHas anyone tried oVirt yet? [url]
I would be interested in hearing your experiences if you have
I want to know if anyone has experience with dedicated servers and the ms exchange services provided by Coreix.net?
Is a reliable company?
Does it has a full time staff with "real" engineers and a good support?
And about the network and datacenter?
A few month ago I needed some Windows VPS server and checked out WHT.
Apparently some folks recommended VPSLand and I thought it would be a good choice. Well after a few weeks with them I decided to move to another firm, because their Support is worse then I have ever seen with any hosting company.
It takes days to get an answer and in one occasion i even had to cancel the server since they couldn't get it to work again
Then yesterday one server went offline and after waiting a half day on support I received an email telling me that the server was online since months.
Then the hit today was that they just shut down one of the server cause he would use to much CPU
The thing which puzzles me is that they shut it down without notice and have me, the client, figuring out why i can't login
Long story short. I will move all my server to another company and can only recommend you to stay away from those guys.
I'm a longtime lurker and finally decided to register today. This place has been great for hosting info., etc.
I've been piggybacking on a friend's Mosso hosting account for about six months. That is, I pay a % of the $100 full-account price, as I haven't needed the full allotment of space, bandwidth, etc.
While I like Mosso and especially the simple control panel, etc., it seems like they've had a tough run of stability problems lately. Other than a couple instances of my site taking a few seconds to load, I haven't been impacted myself (that I can tell).
HOWEVER, I've noticed Mosso very recently has changed the format of their Status blog by eliminating the archives and only showing the latest post or two. This tells me Mosso is concerned with the number and length of outages they've had lately, as it's no longer possible to review recent downtime issues as it was for most of the past few years. (I was watching Mosso long before switching to their hosting.)
Further, maybe I'm just paranoid, and it seems like others would be complaining if it's true, but lately I've suspected some email is going AWOL. There have been several instances lately when I've checked my email after a day or two and noticed 10- and 12-hour gaps with no emails (not even spam). I've also had weird stretches where I've sent emails to a dozen people but only received replies from half of them. (These are friends and business associates; people from whom I'd expect a 95% reply rate.)
After a lot of comments, and especially complaints, on this board over the past couple years, it seems like Mosso rarely comes up here anymore, which seems like it should be a good thing. I'm curious if others here have had recent experience with Mosso and, if so, if they've had any problems.
This thread is mostly for me to keep track of how things go with this host and hopefully to benefit any others that might be thinking of hosting with them in the future.
I'm going to try and keep my interactions with this host updated here over time.
04/22/08
Posted a pre-sales question in their forum, answer received 58 minutes later. (Good sign, but presales/sales generally have fast response times)
3:30pm
Decided to give them a shot, ordered the following package (some upgrades from the default package).
Hosted Domains: Unlimited $0.00
Disk Space (Upgradable): 3,000 MB $0.00
Bandwidth (Upgradable): 30,000 MB $0.00
Microsoft SQL Server 2005 Databases (Upgradable): 3 Databases $1.75
MySQL 5 Databases (Upgradable): 5 Databases $2.00
ASP.NET: ASP.NET v1.1, v2.0, v3.0, v3.5 + ASP.NET AJAX $0.00
ASP Classic: ASP Classic Version 3.0 $0.00
PHP: PHP Version 5.2.X $0.00
Sub-Domains (Upgradable): 10 Sub Domains $0.90
Domain Aliases / Pointers (Upgradable): 1 Domain Alias $0.00
E-mail Inboxes/Addresses with POP3 + IMAP4 Support (Upgradable): 5 E-mail Addresses + 5 Free E-mail Aliases $0.00
Mailing Lists (Upgradable): 1 Mailing List $0.00
Mailing List Size (Upgradable): 10 Contacts $0.00
FTP Accounts : Unlimited FTP Accounts $0.00
Statistics: Unlimited Domains Site Statistics using SmarterStats $0.00
Virtual/Application Directories: Unlimited Virtual Directories $0.00
Secure/Password Protected Folders: Unlimited Secure Folders $0.00
Dedicated Application Pool/Process: Yes, For Each Hosted Domain $0.00
Web Data Manager for MS SQL Server 2005: Yes, Includes Backup and Restore Tools $0.00
Remote Connections Enabled for SQL Server: Yes, Using SQL Server Management Studio 2005 $0.00
PhpMyAdmin for MySQL 5: Yes, Includes Backup and Restore Tools $0.00
Additional Components: ASPUpload, ASPJPEG, and ASPE-mail $0.00
Webmail System: Latest Version of SmarterMail $0.00
Automatic Customer Billing: Yes, With Multiple Payment Gateways $0.00
Confirmation page says my site will be setup within 24 hours. Not promising as far as auto provisioning goes.
3:35pm
Checked my email for order confirmation. I'm happy to see my site has already been provisioned! The email states that it might take longer (up to the previously mentioned 24 hours) for some of the upgraded items to take affect, I'm ok with this.
The email also contains all of the information I need to get things going, IPs, URLs, etc.
I'll update again later with any new information.
Does anyone have any experience with them? I am deciding whether or not I am going to get hosting from them. If anyone can recommend anything else I only need these. About 1GB of space and maybe 10-20gb of bandwidth. It will mostly be for photography but later on in the year I will have to host some songs and approx 50 people will be downloading 10 songs each.
View 14 Replies View RelatedCan anyone let me know their opinions on Voxel/Voxrox?
I am specifically interested in hearing from people who have direct experience with them, not just "I've heard they're really good". Have you experienced many outages and how is support for you?
Please also mention whether you have used / are using their managed or unmanaged option.
I have used the search but it's rarely clear whether people are using the managed or unmanaged service when they give their opinions.
Does anyone have experiences with justhost.com?
I searched for them here but couldnt find anything...
I just visited their livechat but there only seems to be a bot running...?
Does anyone have any experience with these guys?
They have some good deals here: [url]
But of course, you get what you pay for...
I'm interested in their dedicated server offer..
Who can tell me the good and bad about this hoster?
i'd also like to know how good their connectivity (bandwith)
i'm thinking to pass to VPSLand. My website has 52'000 views/day and 11'000 visitors/day. I need windows, .net2 and MySQL.
What do you think of them? Their prices are very good and the service looks good too.
In particulare i was interested in the Value plan (29 $/month):
vpsland.com/ezwin.html
Any negative/positive experiences? What about support?
Somebody has a link to a website hosted with them?
I'm interested in knowing what anyone's experience with databasebydesignllc.com has been like. Reliability, stability, download speeds, etc. Positive or negative, if you can provide some info,
View 2 Replies View RelatedIs anyone using Makosolutions ? If anyone has experience with them please share. I already ordered a server 2 days ago and waiting for it to be online. I hope it is not a one man show. I will keep posted as there are updates.
View 7 Replies View RelatedI am currently in the process of looking for a VPS or Dedicated Server provider in Canada. I realize that the cost of doing this will be more than having one in the US but I am willing to pay the extra price.
I first started looking at Rackforce and they seemed reasonable but after reading a few things I found iWeb8.com and for about $7CAD more I could get a dedicated server with them rather than a VPS with Rackforce.
Is anyone here currently (or recently was) a customer with either of these companies and can provide some insight into how their service rates? I've read all the posts I could find reviewing them but most of the ones I found were at least a year old. (Although I may have missed some sections somewhere)
Found their name while Google'ing for a budget Xen VPS.
It's been told at their website that they are part of GrokThis.net. As far as I understand, they are not using Dual Core Dell PowerEdge servers (1,2) and they haven't got fancy features like "upload and use your own image" (3) as GrokThis.net. But they are offering really cost effective 64-bit Xen VPS hosting plans (4).
Does anybody have good or bad experiences with this company?How are their network?
Any performance issues? Has anybody done any benchmarks on their VPSs?
How good (or bad) are their support?
Are they offering console login?
Do they have a SLA?
1
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wiki.xensource.com/xenwiki/VirtualPrivateServerProviders
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webhostingtalk.com/showpost.php?p=4431206&postcount=5
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grokthis.net/Hosting/vps/custom_distro.html
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vpsvillage.com
I've seen all the reviews on AIT and their services, but not much feedback on their actual network performance. I'm sure there will be some blasting on this one...
Has anyone had any colo experience with AIT? I am local to them and just took a complete tour of the facilities, datacenter, etc. It looks like a lot of changes are going on, datacenters are getting expanded and upgraded. They even have added a retail area in their facility where you can buy racks, etc.
I know there have been real bad reviews on their customer service with their actual services, but again I am interested in experience with their actual network as a colo customer. The datacenter certainly looked up to par, but their network may be a different story.
I would be very interested in hearing from any current or maybe even past colo customers with them.