One Month With Hostsimplex

HostSimplex.com Support

Sep 7, 2008

Stay away from Hostsimplex.com. I signed up for the $10 a year special and without checking into the company and I went ahead and registered on August 16, 2008. A couple weeks went by and I wanted to change some information and domain on my website and they wouldn�t let me delete that account and reopen. The reason was is I wanted to reset the stats and other information so they wouldn�t show up on my domain.

Anyway, the support is horrible. All they want to do is make excuses. The website clearly says that if you are unhappy with our service within 30 days you can get a refund. No questions asked. I have been in email for almost a week regarding this issue.

I sent a Billing ticket on September 3, 2008 and to this day� No reply. I called the 866 number� No reply� I try to use the support chat on the website� No Reply! Used the Support Ticket and they won�t help. I used the member forum� It ended up in war with other users. I finally go a hold of someone yesterday and they couldn�t help me because he was a support team member and I needed to talk to billing.

I asked for the Owner and this person told me he was off until Tuesday. I know it is just $10 but I feel like they are falsely advertising the 30 day money back guarantee.

In each of these tickets that I sent I asked to have my account deleted and canceled.

They still haven�t honored my request for that. I also demanded a refund of my $10 and still haven�t responded.

I tried to catch the website and now it is down. It has been in this state since 0200 EST.

Stay away from HostSimplex.com�

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Kudos To HostSimplex

Sep 10, 2008

I ended up canceling my hosting request, which sounds odd, I know, that I'm congratulating HostSimplex, but let me explain.

First, cheap hosting. Good night this is cheap. I thought 1and1 was cheap, but these guys are cheaper!

Second, they require good info...and they verify. Before the domain I requested would be registered, I was sent an e-mail and called, requesting a time when they could call me (not the other way around) to verify my identity. Wowza! I've registered domains in the past, and have never received anything more than a Welcome e-mail. THIS is security!

If it wasn't for the cheaper hosting I was receiving from a friend (free...can't beat that...without all the ads!)

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Send Email To 282 Users (1-2 Times A Month & Not Every Month) Spamming

Mar 6, 2009

My website suspended by a hosting service provider they told me that I try to send some spamming emails, the details about my website it's very small with 282 users (before suspended) I used phpBB version 2 and send news to users with phpBB send mail function. Frequency of sending is not more than 2 times a month and not every month.

I've already contacted the hosting provider they didn't help anything just say "Hold on" for 1 day a ago.

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Wiredtree Month By Month Review

Jan 28, 2009

I've signed up with Wiredtree for a Managed VPS 12 days ago.

I know it's not enough time to write a review. But I decided to write my first impression then keep you updated by writing a new review at the end of each month, so expect one at 12 February.

For now, these guys are simply the best I've tried.

They reply you in 15 minutes or less and if it took them more, 20 minutes or something, then be sure that they're investigating your problem. If you can't wait for 15 minutes, then go ahead and give them a call on their toll-free number and they'll be with you second by second. Their support wont just solve your problem, but they'll educate you telling you what caused the problem and how did they fix it.

I'm solicitous about security. But with these guys, I finally sleep peacefully knowing that my VPS is well secured.

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Month To Month Hosting With No Set Up Fee?

Oct 11, 2008

are there any month to month hosting with not setup fee

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3 Server Cluster ($50/month) Vs 1 Server ($150/month)

Oct 8, 2008

What are some pros and cons to these setups?

And why would someone do one vs the other?

I have my own thoughts but am wanting others opinions.

Plus would it even be worth clustering servers that cheap?

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Best VPS For Under $40 Or Less/month

Mar 7, 2007

What is the best vps plan out there that is $40 per month or less? I need root access and it would be great if whm was included.

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How Much Bandwidth A Month Do You Use?

Aug 7, 2006

I'm just wondering how much bandwidth a month you guys use. I use about 500 to 1gig as month.

What about you?

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Cron Job Every Month

Jul 12, 2007

I want to execute the following command on the 15th of every month at 1AM:

echo > /usr/local/apache/logs/error_log

How to accomplish this?

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Cron: First Of The Month

Jun 13, 2005

Anyone know how I'd run a cron job on the begining (first day)of every month?

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First Month With WebNX

Nov 1, 2009

Its been little more than a month since i moved my server from therobberz (aka theplanet,after 3 years of service) to webnx.

i reached a point where 145 dollars for a p 4 2.4,1 GB,80 GB,10 mbps was way too much.tried talking with tp reps a few times to see if i could get a better deal.the cheapest quad core they had was around 200 USD ( including cpanel)

the order was placed on a friday afternoon.i was expecting the order to be processed on monday as sales and billing would be off the weekend.saturday night,a tech support guy processed my order and i got the payment confirmation late saturday night.

my server came online on monday morning.it has been very good for the last 41 days.

so much for the nincompoops at tp who told me that moving a server from tp another "unknown" provider would be catastrophic.wonder why their reps keep saying they are the biggest provider out there and no one can match their level of service.in my opinion,tp is pure evil.

root@prototype [/]# uptime
17:10:04 up 41 days, 3:13, 1 user, load average: 2.00, 0.95, 0.88

i have reported my server ip address to the moderators

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Geekstorage 6 Month -

May 22, 2009

I originally signed up with Geekstorage in November with one of their specials. They got me hooked with the "Geek" theme they had, thinking these guys know what they are doing and that was first mistake.

I signed up for the VPS 512 for $55/month, which was decent but not an amazing deal.

This was the special:

The VPS 512 includes...

* 40 GB NAS & RAID Protected Storage (50% more... 60 GB Storage!)

* 400 GB Premium Bandwidth (50% more... 600 GB Premium Bandwidth!)

* 512 MB Guaranteed RAM (FREE Upgrade... 640 MB Guaranteed RAM)

* 1,536 MB Burstable RAM

* Only $55.00/month (Get 50% OFF your first invoice! Use coupon: WHT50MORE)

Since the beginning, my VPS was slow, but they kept telling me that their on and getting it fixed. The server was fast one day and really slow the next and it still is til today. And when I say really slow, I mean really slow; cpanel would take over a min to load, and sometimes I would finish typing up a support ticket before it finished loading. Now as far as support, at first they were very responsive (at least when you're within their 60 days money back guarantee), within 20-30 mins tops. Then after they 60 days, it went to 60 mins, then 2 hours, you get the idea.

I'm a very patient person, and they gave them several months to fix the server issue but that still was not the reason I canceled. I purchased a domain from Godaddy and when I changed the nameserver to our vps, the site was propagated for a couple of hours and then unpropagated, then in the morning was propagated, and then unpropagated. This was the first time that I have had this happen. So I put in support to check to see what was going on, and the support gave me a canned answer, it take 24-72 hours to propagated, but that was not what I was asking, in fact I even mentioned in the ticket from the beginning I know that it takes 24-72 hours. I then asked them again as to what was going on and again he responded with the same answer. So being a little fed up with this, I decided to changed the nameserver to my friends server to see what happens and long and behold within 3 hours everything was up.

Now, I not blaming them for what was going on with the nameserver issue, but it's when I responded back to them that it's working on my friends server and not on mine, they straight out said that I should of provided the domain name and tried to pin it on me.

Again, I don't disagree with that but how was i supposed to know support wanted the domain name, when they didn't even ask for it, which they had a couple of times to do so. And after mentioning that to them, all they could say is if they could cancel my account, that's a great why of saying thank you for your business.

Bottom line, being a paid customer and tech trying to put blame on customers, isnt my definition of customer service. Not professional and bad for business

Pros: Ok price package, but not great
Cons: Bad support, live chat that's never online, a phone number to call that always goes to voicemail, really slow server

After several hours of reading reviews and comparing hosting companies, I narrowed it down to Knownhost and Servint. I ended up going with Servint and I'm extremely happy with the support, price and speed of hosting.

I went with the essential VPS:
30 GB Disk Space
1 TB Monthly Transfer
768 MB Guaranteed (1.5 GB Burst RAM)

CentOS 5 Operating System
4 IP Addresses
Unlimited Domains and User Accounts
FREE Virtuozzo Power Panel
FREE nightly backups
FREE cPanel or Plesk 9 Available [details]
No set-up fee
$49 monthly

I can say my site loaded 10-20 times faster than it did with Geekstorage and their support is amazing, you can email, call or support ticket. They respond to support tickets normal within 10 mins and most of the time less than 5.

Compared to Geekstorage, I get better support, really fast servers, and more bandwidth. Also, I after I switched to Servint, I put in a request to have my hosting canceled, but didnt get any kind of confirmation saying they received it or anything. I put in a support ticket to billing asking if they received it but no response. Then I put in a regular support ticket asking the same thing, no response. Now, it's almost two days since I put the tickets in, I decided to put a post in their forum, and soon as I register and was waiting for admin approval from admin to be able to post, I get an email from Jay saying that they are in the process.

Btw, with Servint same thing happened with another domain, but the difference between Geekstorage and Servint was ... Servint's first response was "what's the sites address?" instead of a canned answer.

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VPS Recommendations Under $30/Month

Jun 14, 2008

I've been using MediaTemple's Grid-Service for a few months now, and it has proven to be very unstable at times, with frequent downtime and slow servers. I've decided to step it up to a VPS and am looking for a very reliable and fast VPS available for under $30 / month.

I've taken a look at Zone.net, VPSLink, Steadcom, JaguarPC, and Future Hosting so far, and I'm trying to figure out which one is the best choice. I'm leaning toward Zone.net, or Steadcom - but if you have any other opinions,

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My 1 Month With KnownHost...

Apr 7, 2008

I am new to VPS. I have little more than 4 years experience with shared hosting. I always wanted to switch to VPS but always tentative since VERY EXPENSIVE for me since I wanted fully managed VPS and I couldn't pay more than 30 dollars (including cpanel)...

The reason I wanted to switch to VPS was because I wanted to start my own mailing service (not much but around 500 users).. But no shared hosting would allow me for it.

Otherwise, I was happy with shared hosting with p4host initially and then hostgator.

I was keeping an eyes on KnownHost specials for almost a year but a month ago, I saw 75% discount on signup and 15% lifetime discount. And while I was talking to sales rep, I found this life time would be applicable to my upgrades as well... Wohooo, what I needed more, I gave a try to KnowHost..

They had been very supportive and answer me everything very quickly (I can't say the exact time since I myself login to my mail after 1-2 hours of filing ticket but there reply is there whenever I login). Since I was new to VPS, I had 10s of issues with setup and scripts. But they helped me with everything and never gave me tutorials to look for myself. Few of my issues were as under.

1- Hotmail Smartscreen issue (every new ip face this problem). I had to contact KH support time buy time to setup SPF, send MSN mail telling them IP belongs to me etc etc. KH Support had been magnificent and for a time being I was thinking that they will kick me off since I bug them too much. But they provided support like a pro...

2- Cron Jobs Issues. I am very bad with setting up cron job since computers is not my field (I am medical doctor by profession). They setup the cronjobs for me like setting up a cronjob for automatic mysql database backup. They not only helped with the problems but also give me detail of what they did so that I learn myslef from it. I am very pleased with the way they answer.

3- I wanted to monitor my VPS with loadavg script. They helped me with the installation of that.

4- I wanted to make my own backups using bqbackup.com (though KH provide backups for free) but because I am more tentative about my work. But I was making mistake setting up cron for it. KH support helped me with that.

5- There were other issues I was facing with A entry and other things, KnownHost always welcomed me and sorted my problem quickly.

In short, I am very pleased with KnownHost. Best part of their support is that they helped me with instalation of some major scripts where I make blunders and in a way I get know how to get that thing to work myself..

I hope they continue with the support like they do currently...

About Their server, I find it excellent. During the one month preiod, it just happend thrice that loadavg on my server went > 1 for only a period of one minute which I think best it can get. 5 minutes loadavg reached > 1 only once...

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Whats The Best I Can Get For $35 A Month

Dec 1, 2007

All I have is a big forum to host and I dont have much time to manage it - so a managed server is preferred. I also want cPanel on it.

futurehosting.biz really appealed to me but I was wondering if there was anything better, in terms of storage, bandwidth and RAM (also CPU, i dont know how much futurehosting give).

I would prefer if they had some kind of 24/7 live chat.

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VT6 | 1 Month Review

Jul 31, 2007

This is my 1 month review on the company vt6 (vt6.co.uk). There is no doubt about it, they have the fastest reply times and most helpfull support. I started out on the basic plan and have just paid for the next one, i was upgraded allmost instantly but as i found it was no benfit to me i asked to downgrade and was again instantly downgraded and my money refunded.

As for the quality of the VPS, it is perfect. they dont cramm VPS's onto one server so each VPS runs smooth without any problems. Iv also had no downtime at all. Iv been with a few VPS's before this and none come close to pure quality and fantastic support that vt6 provide.

That is all for my one month review on this perfect company that i would deffinitly recommend to anyone seeking low cost quality VPS's (Or hosting that i assume will be exatcly the same)

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4000GB For �30 Per Month

Mar 7, 2007

Brinkster have updated their hosting packages to now provide you with upto 4000 GIG, yeah thats right, 4000 GIG of monthly website traffic for no more than �30 per month. Can this be right when most comparable products seem to be offering just 4 GIG? Is their a catch? And before you ask I have had this information confirmed as 100% correct.

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Can I Get Anything Good For Under $30 A Month?

Oct 20, 2007

for managed VPS hosting for $20 - $30 a month, but I think my budget might be too low.

Are there any companies out there that are reputable and have good reviews that sell managed VPS hosting for under $30/m? If not, what is the minimum I should be ready to spend for good VPS managed hosting? Keep in mind, space and bandwidth is of close to no issue, as most of these plans have more space than I really need.

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Lunarpages More Than 1 Month Review

Jan 4, 2009

The speed seem good because all my sites still under development.

The support is poor because I send ticket to cancel hosting and get money back and they did not process the ticket.

The Cpanel version is very old and I lost some new features of cpanel.

Now the cpanel does not have button to change password . I unable to change my password now.
6/10 for lunarpages.

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One Month Liquidweb Review

Oct 15, 2007

For those who care to read on:

I came to use Liquidweb thorugh a string of random REALLY bad luck. From "Managed" VPS that ended up not getting patched and fried due to a security exploit (PowerVPS) to a RAID failure, during a backup, causing total data loss and backup loss (RockMyWeb's VDNet). I was ready to pull my hair out. So I decided to kick out the bucks for a Liquid Web VPS Plan 2 (with a great price from a special found here). All I can say is it was a night and day difference.

The server is fast. Remote access to this VPS is a fast as my dedicated server in the office. I thought moving to cPanel was going to slow things down but this thing flies! Wow!

The service is fast. I call support and a person picks up the phone. No e-mail. No long hold times. I call, someone answers, no need to transfer to a higher tech, it's just fixed. Wow!

The one downfall. And it's only a downfall if it's not what you want. cPanel only. I'm a big DirectAdmin fan, but I'm learning my way around cPanel again.

Until I'm ready to do dedicated (I'm guessing it's coming in 2k8) this thing is awesome!

Thank you! Thank you! Thank you! Thank you!

1x Web Hosting Talk for hooking me up with Liquidweb.

1x Web Hosting Talk Community for reviewing Liquidweb.

1x Liquidweb for the awesome service!

1x VDNet. It may sound strange but they did answer e-mails faster than anyone I had ever seen (multiple replies in under two mins). They had a great price, but bad luck drove me to change. I'm glad I did, but I wouldn't have a hard time recommending VDNet now that they fixed the problem that caused the loss of my server. (and they did give me a month free) They really did give good value for the price, and offer DirectAdmin which Liquidweb doesn't.

Anyone else care to share?

P.S.

I'm not a fan of emoticons, but I did it out of love for you guys. Feel free to hammer the server a bit and tell me how fast the pages load. They're pretty quick here in Costa Rica:
CR Solutions Group Costa Rica Web Design.

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HostGator Charged Me Twice Every Month

May 14, 2009

I noticed recently that HostGator charged me two times, them I found they kept doing that to me ever since last year! I sent them a email. Here's their reply:

I show that you have created multiple PayPal subscriptions on your account that are paying for the same invoice. Our billing system has credited your account for the extra payment. To correct this, please login to your PayPal account and cancel all subscriptions:

1. Click the My Account tab.
2. Click the History subtab.
3. Choose the Subscriptions field from the Show dropdown menu.
4. Check the From box and change the date back 2 years.
5. Click Search.
6. To view the details of a specific Subscription Creation, click Details in the Details column.
7. At the bottom of this page, click Cancel Subscription.
8. On the confirmation page, click Cancel Subscription again.

Once you've canceled the subscriptions, please let the credit on your account run out and pay for the next invoice(s). Once the credit has run out, please re-initiate only one Paypal subscription on your next billing date.

If you have any questions, please let us know. Thank you for your continued business.

I'm so angry

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Steadcom 4-5 Month Review

Apr 24, 2008

I've been with Steadcom for a few months now, and I greatly their services. Such great deals have been offered to me. Each time I talk with the staff, I seem to want to use their services longer. I'm currently working with my own free hosting company and I entrust my uptime and reliability to Steadcom. I've had no problems with either of those aspects and it seems like their network is as fast as Google. If you find a better deal than this, it would be a miracle. I am working on obtaining up to six months with them for my next payment. I would fully recommend Steadcom and their services. I give it all of my reputation and respect as a business owner to acknowledge such outstanding services.

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Dedicated Hosting For Under Or Around $100/month?

May 28, 2008

I've gone through a few shared web hosts, and they don't meet the needs for a new project I'm working on. I was hoping someone could perhaps recommend me a good reliable US based web host with the following requirements:

- Dedicated
- 80GB storage (minimum)
- 1024MB RAM (minimum)
- Reasonable bandwidth

I'm wondering how much importance I should place on the CPU, as the website is relatively low traffic, but serves large files. The model itself isn't too far different from something like 'yousendit.com', but not open to the public.

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I Want A Good And Cheap Vps 35$ Almost Per Month

Apr 28, 2008

hi

im looking for good vps linux

ram over 512

bandwith over 600 GB

space over 30 GB

manage

free cpanel whm

vertozo

backup daily

pay with credit

and most imbortanat transfer 4 sits on it

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Softlayer Review - 1 Month

Apr 26, 2009

I have been with SoftLayer a month now, and this is my review of their company. I will start with my pre-sales experience, going into hardware, their network, server, portal, accounting/sales, and support .

[[[[[[[ PRE SALES ]]]]]]]

I started out looking for a new server by looking at some good dedicated hosts. I saw SoftLayer offered the new Nehalem series, so I went for it. Their sales team is excellent beyond all reasons -- the staff are personal and do NOT try to take your money; instead, they find the best-fit solution for you and work with you by calling you, showing you their specials, and talking to managers.

[[[[[[ HARDWARE ]]]]]]]

The Hardware at SL is top-notch. There's no problem with it, it's clearly stated in the portal what type of motherboard, HDs, RAM, etc are in the server and it's top-notch Supermicro hardware. I've never seen a problem with it, and I have seen the certificate of passing benchmarks as that is done on all SL servers by default.

Their provisioning system is excellent, I got my server in 2-3 hours at MAX. WOW! It is all inside the portal too; you can view the status (PE_BOOT, OS_RELOAD); it's clearly there and excellent. We finally got VIRTUOZZO (thanks natecarlson ) working with it too.

[[[[ SERVER ]]]]]

What can I say? This is the new Nehalem series. I think the deal I got was quite good, I brought several SL servers before I switched to this one, and it did take a while to get it down to this price (especially for SL quality, damn!) :

-Intel Dual Quad Core (2x) X5570 Nehalem 2.93GHZ w/ HT
-12 x 300GB SAS 15K Seagate Cheetah HD's in RAID 10
-12GB DDR3 RAM (to start)
-4000GB Monthly Bandwith
-1GigE Port Speed
-64 IP Addresses
-Monitoring & Automated Reboot
$1,100 a month -- which I think is good for this type of server.

It's blazing fast and 0 problems.

[[[[ NETWORK ]]]]

I started in their Dallas, TX datacenter with a Dual 5450, but decided to get a 2U server with SAS HD's. Sadly, they said they were out of stock in Dallas. They said they can get me an EXTRA DISCOUNT if I went to Washington DC. I live an hour or two from DC, so it was good for me. I debated, and talked to them, they said it was a great place and I went with their Washington D.C datacenter .

It's fast. Blazing fast. They have like 100GBPS connectivity -- with many backbone providers. I've never seen so many . I'm liking the nework speeds and it really is nice.

[[[[ PORTAL ]]]]

The best part. They have their 'manage.softlayer.com' and their mobile 'manage.softlayer.mobi' portals. They are excellent. I don't even need support, and when I do, it's there. I mean, I'm STILL exploring their portal system. It has so much stuff; "Instant cPanel Licenseing, Instant Firewall, Upgrades, IP's, OS reloads, Installs, Backups" -- I love it. It makes my life a lot easier and quiker. I've had a server with ThePlanet, HiVelocity, and more and SL portal blows them all away

[[[ SUPPORT ]]]

The support is great. In the times I need it, it's there. Within 15 minutes I get a response and usually in under an hour, a resolution. It's excellent in what they provide at an unmanaged rate, and the $3 tickets are great in my opinion for those quick issues that you just can't figure out. They even helped me with a bit of PHP help!

[[[ ACCOUNTING AND SALES ]]]

It's there any time I needed it. I got servers upgraded, downgraded, reclaimed, removed, created, OS reloaded, invoices adjusted, and it's there. They respond within 1 hour usually and it's great for a sales team. Personally it's awesome how they have excellent teams for support and sales! The reps are VERY nice and friendly too, and they offer some nice discounts .

[[[ OVERALL ]]]

I give SoftLayer a 10/10+. They are everything I expect from a provider (heck, they are better than most managed providers I've been with) and more. I urge you to try them out, they will try to fit your budget as good as you can do it.

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SoftLayer 3 Month Review

Mar 15, 2008

I'd first like to follow up with my end at GNAX. I ended up going down to them on the 31st to pick up my colo server and get my refund. All went generally well, except for the "I'll be back in 5 mins" that took more than 30 mins for some sales/billing guy to get me my stuff. Signed some papers, and my money was refunded in full. In the end, a happy ending with GNAX.

Now, while all that was ongoing, I moved over to a dedicated server at Softlayer quick as I could because I knew with 100% certainty that Jeff would have my service terminated when I posted the chat log of him threatening me - a controversial decision I still stand by for what it's worth.

First, lets talk about sales with Softlayer. My God - I have never seen anything like this. With GNAX, sales would consist of me sending a ticket and waiting days, or it getting closed randomly, then having to wait more and more. A 48-hour max setup time with GNAX ended up being 5+ days and still no setup. Softlayer. I was doing Live Chat with an agent who was extremely helpful. Too move the process along quicker, I asked if I could call and speak with him, and sure enough, he game me a toll free number and I spoke with him through the entire ordering process. Not only was he extremely knowlegeable and helpful, but he also pointed me to a special I was unaware of where I got double the RAM and a second hard drive for free. I ended up ordering a dual core Xeon setup, but I actually got setup with a quad Core Xeon X3220. No mistake they said, they were just out of what I ordered so they gave me a quad core for the price of a dual core. And all of this happened in less than 4 hours. Yep, that's right. I went from on the phone with sales to having my brand new quad core for the price of a dual core with twice the RAM and HDD for free in under four hours. I was actually shocked. After being with GNAX so long, I had no idea that anything even under a 24 hour wait was possible (which it wasn't with GNAX btw), and they didn't hold my order because of being short on inventory like GNAX did - they just gave me a free upgrade with no delay!

With GNAX, I have never been able to be in such control of my server as I am now with Softlayer. With GNAX, lets say, I wanted to change or add reverse DNS for an IP, I would have to send a ticket and wait hours and hours and hours for them to do it. With Softlayer, I login to the portal, and click click type, click and it's done and live. All by myself! Their portal is the most powerful thing I have ever seen and it allows me to do and see everything.

Their support, I'm convinced, is second to none. I once had three days of downtime with GNAX because of a hardware problem (their hardware) they just couldn't fix. The motherboard has gone bad and I had to wait three days for them to find another identical motherboard to replace mine with. Apparently, they don't like to keep hardware on hand in case of emergency. In the mean time, I was faced with a lot of pissed off people who couldn't access the server for three days while all GNAX did was "we're looking, we're trying". Three days downtime is unacceptable, GNAX's support is just horrible. Phone support is essentially non-existent. When, on occasion, people pick up the phone, I'm simply told to submit a ticket and they'll get to it - when it's convenient for them. Support with Softlayer is drastically different, I can call support and pick their brains on technical problems for as long as I need. Recently, something went wrong when I was moving IP addresses around with my servers, and I was able to submit a ticket, call them, and they resolved it while on the phone with me. Some other small issues cropped up, and I replied to the ticket as it was non-urgent, and they had it fixed it about 20 mins. THAT people, is how support. Again, after being with GNAX for so long and having to wait hours, and sometimes days for support, having things fixed on the phone with me or via ticket in under 15 mins really caught me off guard.

Sales - part two.

Incredibly impressed with the sales and support I have seen so far, I recently ordered a second server. Again, I did this over the phone and was given an amazing deal - one not even on their site! In the end, it'll save me about $60/month on my second server. Pretty decent I say.

Other stuff.

They have a forum! That's not what's cool in itself, but it's cool that its integrated into my portal account. Now, GNAX has a forum too, but you first have to email GNAX and ask for their blessing to sign up there.

Another nifty thing about Softlayer is their developer API. Their API enables tons of cool things, like I can see my uptime and bandwidth usage from within WHMCS. With GNAX, I would have to go find which one of my logins for their seemingly hundreds of disintegrated services. Having everything being in one place and under one login with Softlayer.

Basically, if you need a dedicated server provider, choose Softlayer. Leaving GNAX (well, being forced out) and moving to Softlayer is the best thing that has ever happened to me an my company.

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Softlayer Two Month Review

Oct 9, 2009

Alright, Ive been with them for a little over two months and I have been with them before. Their support is excellent, their servers' are excellent, their network is excellent, their portal is excellent, and not having to deal with Cogent directly is a joy.

I first singed on with them 11/9/08 till 12/29/08 everything went well I closed my account simply because I didn't need the server again.

My current server with them as of this post is $199.00/mth and I get the following

CPU : Xenon X3230 Quad Core @ 2.66 Ghz
Ram : 4GB
OS : Server Standard 2008 64 bit
1000 mbps 2 TB of bandwidth
Washington, DC Data Center
2x 250GB SATA II
174.37.243.170

Having a server with them has been nothing short of amazing zero downtime caused by them and most anything a managed host will do they will do for you free. I was having issues with routes and simply asked them and within ten minutes they had changed it according to what I would prefer. I have had a DoS attack before that was pushing 800 mbps of traffic and they sent me an email and I opened a ticket and they blocked the attackers' addresses at my switch. Very quickly and not much damage was done. Overall I'm very pleased and I would recommend them to anyone.

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Virpus Review: 1 Month

Apr 9, 2009

Here is my review of Virpus after being with them for 1 month.

Uptime: 10/10

So far I have not experienced any outages and I am going to have to give them a 10 on that as I have seen many threads in the outages about them but it appears they solved that issue and I was never effected by any of those.

Support: 8/10

I will give the support a 8 as sometimes on off times it could take up to about 30 minutes for the first response which is great but then after that the responses tend to be around 2 hours or so. Overall though the support is great!

Price: 10/10

I signed up with there plan that was cPanel included and had double bandwidth and ram. I was thinking it was too good to be true and that the VPS was not going to be quality, but I am glad I was wrong!

Performance: 9/10

The performance of the server is overall great so far. I have had no issues as far as the server being anything but fast. I will have to commend them on having great hardware and not overselling there services like a lot of the VPS providers these days.

Overall: 9/10

I would highly recommend them as they have been a great provider overall and I hope that they keep up the good work in the future.

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Downtownhost 3+ Month Review

Aug 22, 2008

I wrote an initial setup experience review of downtown host including support w/ transferring my sites a few months ago. Now I am going to extend the review with reliability, speed and performance.

So far, the support and helpfulness has been the same. Rarely does support wait longer than 10 min to respond to questions. They are always responded with a great attitude.

Reliability of all my sites has been 100%. I have seen no downtime at all since I got my account. Truly fabulous. The only time a site has gone down was not their fault...it was my fault...for messing up the database they restored it within minutes after I sent a high priority technical support ticket too.

Speed and performance go hand in hand. Sites are quick and responsive. Just as responsive as a content management system on any dedicated in my opinion. Download speeds are always the same. Never does the download or upload speed fluctuate by more than 10 kbps up or down from the average (totally unlike dreamhost where it would fluctuate as much as 400-500 kbps depending on the day).

All scripts I have used have responded very quickly without any problems that I would encounter with dreamhost (like cut off scripts due to time it took the servers to run through them).

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SolarVPS -- 6 Month Review

Aug 14, 2008

Man, it seems just like yesterday that I initially signed up for a VPS from SolarVPS, but the truth is, I have been with them for just over 6 months now.

What can I say about SolarVPS besides that they completely rock! Not to mention Douglas, but we won't go there

The Network

The network at SolarVPS is nothing short of amazing. I get lightning fast speeds and rock solid performance no matter the time of day. I have not experienced even one network hiccup in the 6 months that I have been with SolarVPS. I constantly get compliments from people about how fast the network really is.

The Hardware

SolarVPS uses nothing less than the best hardware. The VPS node that my VPS is located on has Dual Quad Xeons and performance is amazing. They do not overload their servers and use SLM parameteres with Virtuozzo instead of the old school UBC. I know that I can use all of my resources without battling with other VPS instances on the node.

The Support

Solar's support is by far outstanding. I have never had to wait for extended periods of time to get an answer to even the most complex questions. I can rest assured that no matter the time of day, or night, there will always be a Solar rep there to answer even the stupidest of questions, in a very timely manner. Unlike some hosts that I have used, Solar's support understands my questions and gets them taken care of instead of giving nonsense responses to try and buy time to get the job done.

The Overall Experience

The overall experience at SolarVPS is awesome. I know that I can trust my online business in their hands. SolarVPS is highly recommended to anyone who needs rock solid performance with extreme reliability.

Support - 10/10
Network - 10/10
Hardware - 10/10
The Staff - 10/10

Just a warning... Watch out for that Douglas character that mans their live chat.

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